We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Ashtabula, OH 44004
Dan H
Job Details: 11/24/2021
"Customer complaint of f8e4 error code, found supply hose leaking into drip tray, advised customer to replace supply line, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW8410SW03
Near Madison, OH 44057
Dan H
Job Details: 11/24/2021
"Customer complaint that unit is not draining, confirmed, ran drain and spin cycle, unit started then display went blank and nothing happened after that, no power to drain pump, unit needs new control, customer does not want repair at this time ; ordrng 1 WPW10679602 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Elyria, OH 44035
Marie V
Job Details: 11/24/2021
Replaced bulk head and drum. Cleaned out unit inside including blower wheel. Tested unit. Pass. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 11/24/2021
"Replaced the control and ui. Ui is the wrong color. Will need to re order the ui. Opt test ng. Checked the igniter 2.8 amps. Replaced the igniter from t/s. 2 valves are bent on the cooktop. Called BJ parts will be covered. Will need a new ui and valves. Office to reschedule ; ordrng 1 W10879587 (Ui) and 2 W10718180 (Valve)s, used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44135
Manny
Job Details: 11/24/2021
"Cc unit not heating, sometimes doesnt start and shuts off, tested all components and all components are operating correctly, found L2 loose at terminal block, tighten L2 screw. Ran every cycle on timer to verify unit will start in every cycle as it should. Opt test ok pop pic attached cx has extended warranty on unit"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Painesville, OH 44077
Joe O
Job Details: 11/24/2021
Installed ui. Ran test cycle. Op test ok
We serviced a
GE DRYER
Model GTD42EASJ0WW
Near Lakewood, OH 44107
Manny
Job Details: 11/23/2021
"Found plastic plug in the outside vent, most likely someone forgot to remove when vent was installed. Removed plug ran normal cycle unit is heating and good airflow."
We serviced a
MAYTAG DRYER
Model MED6600TQ0
Near Lakewood, OH 44107
Manny
Job Details: 11/23/2021
"Cc unit not working, has power, verified all components and all operational, set unit to normal, relays clicking but nothing else, unit has error code F1 per tech sheet unit need a new control; ordrng 1 WPW10111616 (Electronic control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Bedford Heights, OH 44146
Corina B
Job Details: 11/23/2021
"CC that the freezer door does not shut when closing the ff door. Confirmed. Checked the gasket, good. Cams are good. Used Vaseline around the gaskets. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Independence, OH 44131
Corina B
Job Details: 11/23/2021
CC that the u it shakes when spinning. Confirmed. Found the basket leaning forward. Raised the front feet and lowered the back legs. Started a rinse and spin with clothes. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Elyria, OH 44035
Gabriel P
Job Details: 11/23/2021
Level the doors opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS5
Near Avon, OH 44011
Gabriel P
Job Details: 11/23/2021
"Replace icemaker,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS01
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/23/2021
"Replaced water valve. Tested it,pass no noises, also ask cust to fill cup to verify for leaks. None. Op test ok"
We serviced a
KENMORE WASHER
Model 110.169725
Near North Royalton, OH 44133
Marie V
Job Details: 11/23/2021
"Cc that the unit had the hose exploded in the past and have not use unit since. Turned unit on started filling but very little water entering. Valve is open all the way. Verify hoses that they are not kinked, they are good. Unit will need new water valve. Office will contact once they have eta on the part; ordrng 1 WP8528052 (Valve) and 1 WP62780 (Clip), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
FRIGIDAIRE RANGE
Model GLEF378AQF
Near Perry, OH 44081
Dan H
Job Details: 11/23/2021
"Installed new hinges, op test good"
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Cleveland, OH 44109
Marie V
Job Details: 11/23/2021
"Cc that the unit is not level and that vent behind was taken apart, he said he had to put it back on, unit was leaning to the right hand side. Adjusted unit and started a load to make sure that was not shaking. Op test ok"
We serviced a
KENMORE DRYER
Model 110.97872601
Near Cleveland, OH 44113
Manny
Job Details: 11/23/2021
"Cc unit not heating, this is a stack unit in a narrow closet I dont fit behind it, need second tech to take unit down.
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Lorain, OH 44053
Gabriel P
Job Details: 11/23/2021
Took wire nuts out to check voltage going to unit 121 v put wire nuts back on and power came on ran diagnostic no error code ran auto test pass it may had a loose connections on wire or not having good contact also advise customer that if it happen again it will need control
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 11/23/2021
Unit is under one year manufacture warranty by service bench also when diagnose unit found dog food by the heating element clean out opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Cleveland, OH 44108
Manny
Job Details: 11/23/2021
"Cc unit not draining, ran diagnostics test 8 for drain pump activation, pump is just humming, took pump off to check for obstructions, pump is clear, ran test 8 again and pump is running, installed pump back onto unit ran diagnostics cycle opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44120
Marie V
Job Details: 11/23/2021
"Cc that the unit was leaking water all over and that it did not spin the clothes out. Ran diag no error codes, ran auto test pass, cust said that the water on the floor was cause by the drain in the house, it was clogged up and unit keep draining. Explain cust that to pause unit you have to press once the button. Explain cust how to get unit to drain and spin, that the unit if is off balance it will shut off and they have to rearrange the clothes to get them to drain and spin on a cycle. Cust said if knob moves, told cust that the knob is only to choose the cycle, the lights at the bottom of the knob will tell you in what stage the cycle is at. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EBS02
Near Newbury Township, OH 44065
Brian M
Job Details: 11/23/2021
Cc lights out Found freezer right side led out Replaced led OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Burton, OH 44021
Brian M
Job Details: 11/23/2021
Cc no cool Found no frost pattern on evap Found condenser smashed Can not determine if unit has a hole in condenser Needs r600 tech for install of parts ; ordrng 1 W11368894 (Condenser) and 1 W11370574 (Compressor) and 2 W10843121 (Drier)s and 1 W11368877 (Evap)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Chardon, OH 44024
Jason N
Job Details: 11/23/2021
"Cc unit filling with water.Customer stated unit just kept filling with water, had to turn cold valve off to get it to stop. Turned cold water on, ran manual fill tests. Inlet valve shutting off properly at this time. Installed inlet valve using pre Id part. Ran auto test. All functions passed. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL9
Near Willoughby Hills, OH 44094
Joe O
Job Details: 11/23/2021
Installed spray arm. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ravenna, OH 44266
Brian M
Job Details: 11/23/2021
Cc unit not washing properly Found actuator to be the plastic type Replaced actuator OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Broadview Heights, OH 44147
Corina B
Job Details: 11/23/2021
Replaced the heater. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ
Near Chardon, OH 44024
Jason N
Job Details: 11/23/2021
"Cc unit door reversal difficult due to holes not lining upCustomer stated door reversal could not be done as the holes on the lower cabinet for bottom hinge dont line up properly. Confirmed. Liner sagging down below hole location, half covering holes. Able to pry up on liner from bottom to expose holes to where mount screws can be driven in. Completed door reversal. Doors opening and closing properly, gasket sealing. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Garfield Heights, OH 44128
Jason N
Job Details: 11/23/2021
"Cc unit needs front door panel replaced due to damage.Replaced front door panel using customer supplied pre Id part. Customer also mentioned unit seems louder then it was when they first started using it. Ran wash test for 10minutes. Did not hear any abnormal sounds, advised customer unit is working as designed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Aurora, OH 44202
Jason N
Job Details: 11/23/2021
"Recovered refrigerant. Installed compressor and uv dye drier. Pulled vacuum on system to 29 in/hg for 15 min. Held vacuum, no change to gauges. Recharged with 5.0oz. Or r134a. Low side pressure stable at 5psi. Freezer starting to cool. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."
We serviced a
IKEA DISHWASHER
Model IUD8000WS1
Near Cleveland Heights, OH 44121
Manny
Job Details: 11/23/2021
"Cc unit not filling up with water, ran diagnostics cycle unit is filling and washing, cycle finished with not issues, did notice a lot of suds once unit started washing, advise customer to use less detergent."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Cleveland, OH 44104
Jason N
Job Details: 11/23/2021
"Cc unit ff section freezing food.Unit ff section set at 42 degrees, freezer at 0. Customer stated random items will freezer in ff section. Called wp techline, Adrian, adjust small shelf next to ice house, lower down half way, ensure no items blocking vent opening. Ensure all moisture content food is in deli drawer or crisper drawer. Set temperatures to 40 in ff sections, 3 in freezer. Customer to monitor.
We serviced a
GE DRYER
Model GTD65EBSJ0WS
Near Shaker Heights, OH 44122
Jason N
Job Details: 11/23/2021
"Cc unit taking too long to dry clothesRan dryer op test, timed dry cycle on high heat. Checked airflow at vent outlet. Good airflow. Exhaust temps reaching 175 degrees, cycling on and off properly. Cleaned moisture sensor bars. Cannot find an issue with unit at this time. Advised customer about sensor dry functions, ensuring proper load sizing and settings. Use timed dry function if needed."
We serviced a
KITCHENAID RANGE
Model KCGC558JSS00
Near Cleveland Heights, OH 44118
Marie V
Job Details: 11/23/2021
Replaced ignitor and burner. Op test ok
We serviced a
WHIRLPOOL DRYER
Model LER3624JQ0
Near Beachwood, OH 44122
Jason N
Job Details: 11/23/2021
"Called property manager about part that was sent out. Part is not found anywhere, hes not sure why we sent it out to the apartment. Please verify again with customer about shipping address. Reordering part. ; ordrng 1 WP694674 (Thermostat)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cleveland, OH 44135
Marie V
Job Details: 11/23/2021
Replaced door. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near South Euclid, OH 44121
Jason N
Job Details: 11/23/2021
Installed ice chute and pad. Turned ice maker back on. Ice door operation test good. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44135
Marie V
Job Details: 11/23/2021
"Cc that the unit is getting too much condensation on the panel. Verify water cold and hot, they were reversed, corrected issue. Ran fault codes, got F0E4 spin limited by water temperature F0E3 overload. Ran auto test pass . Explain cust that if unit is filling with hot water on rinse it will not work properly. Set unit on agitation and med and high speed spin, both pass. Op test okAlso that 6-7 bath towels = a full load and that 1#2 tablespoons of detergent should be use per load"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Willoughby Hills, OH 44092
Joe O
Job Details: 11/23/2021
"Cc: intermittently leaking from bottom of doorFound no damage to door seals. Dispenser is tight to inner door. Ran test cycle. No suds in unit. Spoke with BJ, stated it could potentially be the seals. Built estimate for bottom door gasket, and sealAdvised customer this may not be the issue. Customer does not want to repair at this time; ordrng 1 154827601 (gasket) and 1 5304500204 (gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model SF305PEEN
Near Garfield Heights, OH 44125
Corina B
Job Details: 11/23/2021
"CC that the front burner does not work and the oven does not work. Confirmed. Found the igniter to the cooktop not sparking. 2 of the burners screws will need drilled out. Checked the oven igniter, weak igniter. Will need a new igniters, burners and screw.; ordrng 1 W11032529 (Igniter) and 2 WP8053360 (Burner)s and 4 WPW10132940 (Screw)s and 1 4342528 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Wickliffe, OH 44092
Joe O
Job Details: 11/23/2021
"Cc: not workingCustomer stated unit will not make it past sensing. Found error f7e6(motor fault) f2e1(stuck key) f7e1(basket speed fault). Found unit is sensing basket speed. Ran manual spin and agitate. Unit is spinning and agitating. Ran auto test. Found all functions are working. Ran calibration. Ran normal cycle. Ran drain and spin. Unit locked and would not unlock. Needs controlCustomer does not want to repair at this time; ordrng 1 W11162438 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Cleveland, OH 44119
Joe O
Job Details: 11/23/2021
"Installed latch and strike. Ran auto test, unit started filling, then stopped. Unit acting as if its not sensing lid switch again. Spoke with BJ, Ohmed out drain pump. Pump out of range, possibly took out control. Needs control, drain pump, and latchControl, and latch show out of stock. Office to reschedule; ordrng 1 W11399437 (Drain pump) and 1 W11394572 (Latch) and 1 W11519742 (Control)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ4
Near Garfield Heights, OH 44125
Corina B
Job Details: 11/23/2021
"CC that the cooktop light does not work. Confirmed. Checked the power to the light socket 0 volts. Will need a new control. Cust can install part. ; ordrng 1 W11342846 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC1
Near Kent, OH 44240
Brian M
Job Details: 11/23/2021
"Cc unit will not power on Found error f6e2 f6e3 and f3e2 Was able to run partial auto test then unit died Needs UI and control ; ordrng 1 W10916649 (cntrl-elec) and 1 W11226503 (console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Garfield Heights, OH 44105
Corina B
Job Details: 11/23/2021
"CC that the unit does not turn on. Confirmed. Found the drain pump stuck on. Held the start button in for 10 seconds till it reset the control. Did not clear the drain pump. Checked the drain pump 23 ohms, not shorted. Will need a new control and drain pump. Office to reschedule appointment ; ordrng 1 W11458145 (Control) and 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Kent, OH 44240
Brian M
Job Details: 11/23/2021
Recovered refrigerant Installed drier and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.9 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok
We serviced a
GE DRYER
Model GTD81ESPJ0MC
Near Cleveland, OH 44128
Corina B
Job Details: 11/23/2021
"CC that the unit takes a long time to dry. Confirmed. Checked the vent outside no air flow. Found the blower wheel broken, Will need a new blower wheel. ; ordrng 1 WE16M24 (Wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model wed87hedw1
Near Cleveland Heights, OH 44118
Manny
Job Details: 11/23/2021
"Cc unit making a really loud noise when tumbling, verify noise took unit apart and found rollers and pulley seized. Replaced rollers and pulley using T/S 4392067; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Beachwood, OH 44122
Joe O
Job Details: 11/23/2021
"Cc: not spinningFound error codes f2e1(stuck key) f7e1(basket speed fault) f5e3(lid unlock fault). Found u it is sensing basket speed. Lid lock is functioning. Found gear case leaking oil, caused belt to slip off. Needs gear case, belt, cam and control; ordrng 1 W11454734 (Gear case) and 1 W11239857 (belt) and 1 W10721967 (drive pulley) and 1 W11116592 (cntrl-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Beachwood, OH 44122
Joe O
Job Details: 11/23/2021
"Installed control box. Lights still coming on after cycling power in sabbath mode. Called whirlpool tech line spoke with Robert, he stated this is normal operation after a power outage, even during sabbath mode. He stated its basically like resetting a computer. Op test okSr:
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Richmond Heights, OH 44143
Joe O
Job Details: 11/23/2021
"Cc: long dry timesRan test cycle. Found venting slightly kinked. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Pulled unit away from wall, straighten out venting. Unit has good heat and air flow. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Pepper Pike, OH 44124
Corina B
Job Details: 11/23/2021
"CC that there is a noise. has a video of the noise. Found change in between the washplate and basket. Checked the drain pump, clear. Ran a calibration. Could not duplicate the noise due to not consistent noise. Will need a drain pump. ; ordrng 1 W11396717 (Drain pump)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Cleveland Heights, OH 44118
Manny
Job Details: 11/23/2021
"Cc unit sounds like a jet and clothes are too wet. Found error code F2E0 oversuds, ran diagnostics cycle and unit runs properly with no codes at the end. Cant duplicate the noise, advise customers to make a video if she hears the noise again"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, OH 44024
Joe O
Job Details: 11/23/2021
"Installed gasket, ice maker, and led module. Cycled ice maker. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JSD2789GEW
Near Painesville, OH 44077
Joe O
Job Details: 11/23/2021
"Cc: ui panel not functioning, recall part changeFound start device has already been changed. Advised customer part is discontinued for panel."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Bay Village, OH 44140
Gabriel P
Job Details: 11/23/2021
"Replace control and ui,opt test ok there was no core return showing on pvr leave part with customer to trash also level unit"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Painesville, OH 44077
Dan H
Job Details: 11/23/2021
"Customer complaint that unit is not heating properly, oven temperature sensor is good, started bake for 350 degrees, oven temperature after preheat at 325 degrees, adjusted temperature up 25 degrees, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Painesville, OH 44077
Dan H
Job Details: 11/23/2021
"Installed led modules and led control, op test good"
We serviced a
SAMSUNG DRYER
Model DV42H5200EF/A3
Near Painesville, OH 44077
Dan H
Job Details: 11/23/2021
"Customer complaint of loud noise, confirmed, unit needs new pulley and rollers , customer does not want repair at this time ; ordrng 1 DC93-00634A (Pulley) and 4 DC97-16782A (Roller)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID COOKTOP GAS
Model KFGS366VSS03
Near Painesville, OH 44077
Dan H
Job Details: 11/23/2021
"Customer complaint that center burner is not lighting, confirmed, found igniter not shutting off and burner valve not opening on low, unit needs new valve and igniter switches, customer does not want repair at this time ; ordrng 1 WP8286917 (Valve) and 1 WP8286686 (Igniter switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JES1450DS0
Near Mentor, OH 44060
Dan H
Job Details: 11/23/2021
"Customer complaint that left front element is too hot, confirmed , unit needs new infinite switch ; ordrng 1 W11129442 (Infinite switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near North Royalton, OH 44133
David R
Job Details: 11/23/2021
"Cc unit not washing. 7-1 speed motor error. Pulled unit out. Wash rinse cycle. Getting 120 from control. Motor is open. Would need motor assembly and sensor. Customer paid SVC only. Do not order parts ; ordrng 1 W11416362 (Pump wash motor) and 1 W11410464 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Royalton, OH 44133
David R
Job Details: 11/23/2021
"Talk to customer. Possible Leak problem. Ordering gasket, seal and sensor. ; ordrng 1 W11412696 (Seal) and 1 W11561235 (Seal) and 1 W11483553 (Gasket) and 1 W11545764 (Sensor)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Parma, OH 44129
David R
Job Details: 11/23/2021
"Replaced drain pump, tested, good. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model KEMC308KSS0
Near North Royalton, OH 44133
David R
Job Details: 11/23/2021
"Cc unit oven not working after self clean. Went over service pointer with blower fan and found shut off fuse open. Charred switches for microwave. Will need blower, fuse, switches. Customer does not want to go with repair. Paid SVC only. ; ordrng 1 WPW10016550 (Blower) and 2 W10727408 (Switches)s and 1 4375430 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Strongsville, OH 44149
David R
Job Details: 11/23/2021
"Cc unit has also stopped mid cycle, left detergent at bottom of unit. Ran diagnostics, no error codes. Ran through diagnostics test. All components working, unplugged unit 5 mins. Plugged in, ran diagnostics again, good. Replaced rack, tracks and adjusters. Found loose writing to wash pump, corrected. All components check good. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model LGQ9858PW1
Near Mentor, OH 44060
Dan H
Job Details: 11/23/2021
"Customer complaint that unit heats inconsistently, started normal dry cycle, unit heated, burner shut off and never relit, found thermal fuse open, unit needs new thermal fuse and thermostat ; ordrng 1 WP3392519 (Thermal fuse) and 1 WP8318268 (Tstat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Montville, OH 44064
Dan H
Job Details: 11/23/2021
"Customer complaint that unit stalls at wash cycle, ran diagnostics found f8e1(long/no fill) error code, found cold water barely entering unit, unit needs new valve, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM03
Near Walton Hills, OH 44146
Brian M
Job Details: 11/23/2021
Icemaker seal leaking Causing ice block in bin Replaced icemaker ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Brian M
Job Details: 11/23/2021
"Cc unit giving error Found stored error f8e4Ran auto , checked drip pan, found possibly a leak coming from supply line Advised customer on supply line elbow Unit finished with no issues OP Test Ok"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Ashtabula, OH 44004
Dan H
Job Details: 11/23/2021
"Customer complaint that unit was making noise and now shuts off after a minute, found lint build up on blower wheel causing vibration, cleared, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW0
Near Westlake, OH 44145
Gabriel P
Job Details: 11/23/2021
Replace pump opt test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Brook Park, OH 44142
Gabriel P
Job Details: 11/23/2021
"Replace tub technician order ,opt test ok advise customer to monitor"
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS01
Near Beachwood, OH 44122
Corina B
Job Details: 11/23/2021
"CC that the oven quit working after a self clean. Confirmed. Checked the thermal fuse, open. Will need a new tstat. ; ordrng 1 WP4449751 (Tstat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Shaker Heights, OH 44120
Manny
Job Details: 11/23/2021
"Cc unit not washing right and not spinning the clothes. Also sometimes it wont found error codes lock F0e2 over suds and f7e6 motor fault. Set unit in diagnostics cycle unit wont agitate found shifter unhook from cam. Unit need shifter. Replaced shifter using T/S w10913953, opt test ok.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS08
Near Elyria, OH 44035
Gabriel P
Job Details: 11/23/2021
"Replace control and grill,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Madison, OH 44057
Dan H
Job Details: 11/23/2021
"Customer complaint that fabric softener is not dispensing, cold and hot valves are working, advised customer that the dispenser drawer needs cleaned out every couple of loads, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model LSC8244EZ1
Near Westlake, OH 44145
Marie V
Job Details: 11/23/2021
"Replaced agitator and water valve,. Tested unit, pass. Cust said that unit sounds different, drain hose when spinning is hitting the wall making a noise. Showed cust. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Avon Lake, OH 44012
David R
Job Details: 11/23/2021
"No billet piercing valve on, tapped system. Low side plugged and unplugged in vacuum. Hooked up nitrogen, 145-155 psi, heard hissing. Went through evap lines and lines in back, all good. Hissing coming internally. Called techline. Video chatted, documented internal leak. Non repairable. Whirlpool putting in review then will call and notify customer. ; used 2 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
KENMORE RANGE
Model 790.99503993
Near Amherst, OH 44001
David R
Job Details: 11/23/2021
"Cc unit two burners stuck on high, control display cannot read. 318010102 control discontinued , 318293813 RR switch, 318078403 RF switch discontinued. Customer did not to only replace one switch. No repair wanted. Paid SVC"
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUB24FRERS00
Near Painesville, OH 44077
Joe O
Job Details: 11/22/2021
"Cc: groaning, knocking noiseUnit started running after having door open. Unit not making any abnormal noises. Could not duplicate issue. Advised customer to try to record a video when it happens. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Painesville, OH 44077
Joe O
Job Details: 11/22/2021
"Cc: Not making iceFound wiring in lower door harness broken. Needs freezer doorCustomer does not want to repair at this time ; ordrng 1 LW11202405 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Broadview Heights, OH 44147
David R
Job Details: 11/22/2021
"Replaced actuator, ran calibration and diagnostics. Good. Op test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFC2061KES7
Near Cleveland, OH 44106
Jason N
Job Details: 11/22/2021
"Cc ice buildup in freezerCustomer stated there is ice starting to form on upper left side of freezer. Confirmed, small amount of ice formation on left side of freezer towards door. Cleared ice from freezer, checked door for proper close and seal. Door may not close all the time depending on how door is closed, soft close not pulling in tight all the time. Cleaned door rails, lubricated. Door close much better. Advised customer to ensure freezer door is closed after using freezer."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/22/2021
Found drain hose on floor causing water to exit as is filling correct issue opt test ok
We serviced a
CROSLEY DRYER
Model CDE6500W
Near Ravenna, OH 44266
Brian M
Job Details: 11/22/2021
Cc unit not heating Found thermal cut off open Replaced using back stock OP Test Ok ; used 1 WP53-0771 (Thermal cut off) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Kent, OH 44240
Brian M
Job Details: 11/22/2021
"Complaint no cool Found filter drier restricted Recovered Refrigerant, Replaced filter drier, ran 28 inch vac, recharged 5.5 r134a Advised to watch"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44120
Corina B
Job Details: 11/22/2021
CC that the water is not correct. Confirmed. Found the hot and cold reversed. Switched the hoses. Ran a calibration. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44136
David R
Job Details: 11/22/2021
"Replaced control, Unit getting F9E1. Found debris in drain pump causing cycles not to complete. Called safety, not a safety issue. Unit is good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Willoughby Hills, OH 44092
Joe O
Job Details: 11/22/2021
Installed harness and drain pump. Ran diagnostics test cycle. Ran drain and spin. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cleveland, OH 44120
Corina B
Job Details: 11/22/2021
"CC that the unit is not heating. Confirmed. Checked the outside vent, good. Checked the voltage good. Checked the fuses, good. Checked the motor, will need a new motor and wheel. ; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44108
Jason N
Job Details: 11/22/2021
"Cc unit not starting cycle, lid lock light flashingRan diagnostics, found codes f5e1 for lid switch fault, f5e3 for lid unlock fault. Ran manual lid lock test, will not lock. Unit needs lid lock assembly. Replaced using truck stock. Ran auto test and calibration. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Ridgeville, OH 44039
David R
Job Details: 11/22/2021
"Called techline, Adrien, gave symptoms and parts replaced, techline went over and said its either the way the customer is loading it or the balance part of inner tub is leaking water. Calling customer and letting know whats going on, have to order parts. ; ordrng 1 W11172199 (Basket assembly) and 1 W11550886 (Tub ring)"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near North Ridgeville, OH 44039
David R
Job Details: 11/22/2021
"Replaced water valve. Ran diagnostics, no stored error codes. Ran factory calibration and factory test, good. Ran a normal cycle deep fill at max, took about 8 min for unit to get to max for normal. Also went over extra power button. Unit test good, op test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Bedford, OH 44146
Brian M
Job Details: 11/22/2021
Cc of noise Found belt squeaking Replaced using truck stock OP Test Ok ; used 1 WPW10006384 (BELT) from stock
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB00
Near Cleveland, OH 44119
Joe O
Job Details: 11/22/2021
Tightened handle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Brooklyn, OH 44144
Gabriel P
Job Details: 11/22/2021
Ran two diagnostic test with 4 cups one on bottom and one on top both test pass arms are working cannot find issue at the moment
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW01
Near Cleveland, OH 44105
Corina B
Job Details: 11/22/2021
Replaced the handle. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Euclid, OH 44123
Jason N
Job Details: 11/22/2021
"Cc unit missing partsNothing actually wrong with unit, but customer stated unit is missing parts from when he got it from RaC. Unit needs dispenser drip tray, bottom grille and RH door bin. Not sure if these are warranty covered parts, called BJ, said go ahead, unit under a yr, order parts and will see if WP covers cost. ; ordrng 1 WPW10353935 (Grille) and 1 WPW10356019 (Drip tray) and 1 WPW10308869 (Door bin)"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near North Ridgeville, OH 44039
David R
Job Details: 11/22/2021
"I found old slider on gearcase damaged the rotor as well, new stator delivered wires were broken off at connection. On return to replace gearcase as well. ; ordrng 1 W10915701 (Rotor) and 1 W10734521 (Slider) and 1 W10915700 (Stator)"