Service History 95 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD2SHAXKB01

Near Highland Heights, OH 44143

Manny

Job Details: 09/16/2022

"Replaced filter, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Cleveland Heights, OH 44118

Corina B

Job Details: 09/16/2022

Replaced the cover. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBL3

Near Painesville, OH 44077

Dan H

Job Details: 09/16/2022

"Customer complaint that unit is not cleaning dishes, ran test cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly, customer does not want repair at this time; ordrng 1 W10861526 (Sump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near North Royalton, OH 44133

Marie V

Job Details: 09/16/2022

"Cc that the unit will show drn at the last 15 or 20 min of a cycle. Leaves unit and later on runs drain and spin and unit works. Been doing smaller loads and it works but it shows codes intermittently. Ran diag found error code F9E1 drain pump electrical issue, F2E1 ui stuck button. Ran auto test, drain did not worked. Removed all water from unit and verify drain hoses, clear, nothing clogged. Also when spin basket by hand can hear a grinding noise coming from gearcase. Gave estimate for both, drain and gearcase. Cust said that its been loud just more worried about drain issue. Cust will call back if she wants to go and do drain pump only.; ordrng 1 W10876600 (Drain pump) and 1 W11393685 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Chesterland, OH 44026

Joe O

Job Details: 09/16/2022

"Cc: electrical smellRan test cycle, no abnormal smells. Checked harness and element for shorts. No shorts. Tested heat. Unit has good heat and is cycling heat. Could not duplicate issue. Op test ok"

We serviced a

GE REFRIGERATOR

Model GTS22KGNBRWW

Near Willoughby, OH 44095

Dan H

Job Details: 09/16/2022

"Customer complaint of frost build up in freezer section, doors are sealing, found that freezer section door pops open when fresh food section door is closed, units feet are raised as high as possible, advised customer to always make sure freezer section door is closed after closing fresh food section door, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, OH 44122

Corina B

Job Details: 09/16/2022

"CC that there is a noise when ran diag F7E5 SHIFTER FAULT, ran a manual spin found the bearings are worn. Looked underneath and water is leaking from the gear case. Will need a gearcase, motor, shifter, capacitor, cam, belt and agitator. Office to reschedule appointment. ; ordrng 1 W11550891 (Agitator) and 1 W11454734 (Gearcase) and 1 W11026785 (Motor) and 1 WPW10006384 (Belt) and 1 W11395618 (Capacitor) and 1 W10913953 (Shifter) and 1 W10721967 (Cam)"

We serviced a

KITCHENAID MICROWAVE

Model KBHS109BSS00

Near Solon, OH 44139

Brian M

Job Details: 09/16/2022

Installed ui OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHW06

Near Chesterland, OH 44026

Joe O

Job Details: 09/16/2022

"Cc: not coolingFound both sections at 77 degrees. No frost pattern. Compressor excessively loud. Found compressor valving failed. Needs compressorFound customer has a rubber waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Parts show out of stock p. Office to reschedule; ordrng 1 W11370574 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Beachwood, OH 44122

Manny

Job Details: 09/16/2022

"Cc top rack falling on right side, pull rack out and noticed the track safety lock not in the lock position, locked track and pull out rack opt test ok."

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC65KS7

Near Beachwood, OH 44122

Corina B

Job Details: 09/16/2022

CC that there is frost on the back wall of the ff section and water leaking. Confirmed. Found frost on back wall of the ff section. There is ice on the bottom of the freezer floor. Drain hole clogged with ice. Found the evaporator cover in rusted. Pulled unit out found ice and rust on the back wall where the ice maker evaporator is. Advised cust the unit is not repairable. Took pictures. Brought new part back for return ; O-emld tckt

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Solon, OH 44139

Brian M

Job Details: 09/16/2022

Installed heater OP Test no good Wash motor leaking Needs sump assembly Motor under warranty but customer will owe labor ; ordrng 1 W11416363 (Sump)

We serviced a

GE DISHWASHER

Model CDT845P2N3S1

Near Chagrin Falls, OH 44022

Joe O

Job Details: 09/16/2022

"Cc: not cleaning properlyRan test cycle. Found unit not diverting to upper racks. Tested diverter sensor. Sensor checks good. Needs control; ordrng 1 WD21X25992 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 10657079602

Near Painesville, OH 44077

Dan H

Job Details: 09/16/2022

"Customer complaint that spring fell off of ice chute door, confirmed, found ice door pin missing lock clip, found ice chute door seal worn out, unit needs new pin and ice door, part is out of stock so not scheduling return appointment ; ordrng 1 WP2196195 (Pin) and 1 WP2180353 (Ice door), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS04

Near Chagrin Falls, OH 44022

Joe O

Job Details: 09/16/2022

"Cc: not making ice, clicking noise from compressorTurned ice maker on. Ice maker immediately started to cycle. Tested power at ice maker. Receiving proper power. Ice maker cycled and filled. Found water pressure fluctuating. Customer stated unit is connected to ro system. Advised customer it is recommended not to have unit connected to ro system due to pressure issues. Low pressure can cause ice build up in fill tube. Compressor started while checking ice maker. No abnormal noises. Could not duplicate issue. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB980BW0

Near Painesville, OH 44077

Dan H

Job Details: 09/16/2022

"Installed new valve and detergent dispenser, op test good"

We serviced a

KENMORE REFRIGERATOR

Model 596.72003016

Near Chardon, OH 44024

Joe O

Job Details: 09/16/2022

"Cc: not cooling ff sectionFound temps in freezer at -2 degrees, ff at 51 degrees. Found thermistor is reading correct in ff section at 56 degrees. Damper not open. Unplugged unit. Tested from control. Checked good. Reconnected control. Found damper position reading incorrect. Needs damper and controlControl replaced under 1 year ago; ordrng 1 WPW10594329 (control) and 1 WPW10317076 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Berea, OH 44017

Marie V

Job Details: 09/16/2022

"Cc that the unit had an error code before 8-4 and then he got an error code of 9-1. Ran diag, no error codes found. After diag cycled finished found suds inside. Explain cust how much detergent, if running cleaning cycle as well. Drain pump needs replacement.; ordrng 1 W11462456 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDE3

Near Chagrin Falls, OH 44022

Manny

Job Details: 09/16/2022

"Cc unit that just wanted to make sure everything is working properly, since they fix the issue with the sewer, and want to have the unit checked because last 2 wash unit didnt clean properly, ran diagnostics and no codes, found upper spray arm with some debris in 2 of the holes, advise customer to removed all solids from dishes before washing them and if spray arms get clogged again they will need to be replaced, cleared and ran test opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Maple Heights, OH 44137

Manny

Job Details: 09/16/2022

"Cc that unit is working good and making ice but the ice doesnt come out but dispenser motor running, verified and ice container is frozen, removed container and cleaned frozen ice re install container and add some ice unit will start dispensing them the auger will start jumping and wont dispense switch to crushed ice and unit will dispense but then start jumping again, unit it needs ice container, and dispenser motor with coupler, spring and shaft. Container not in stock office to schedule next service appointment when parts are available.; ordrng 1 W11347840 (Ice container) and 1 WP2220458 (coupling) and 1 WPW10258544 (shaft) and 1 W10852956 (spring) and 1 W11117906 (motor)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Solon, OH 44139

Corina B

Job Details: 09/16/2022

Replaced the ui. Started a cycle. BM has core for return. Opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED9150WW0

Near Parma, OH 44129

Manny

Job Details: 09/16/2022

"Cc unit started squeaking 2 days after I was here, but it hasnt squeaking again. Customer had load in the dryer and no noise while tumbling, Ran test and no noise took unit apart, pulley and rollers are good, checked for anything wedge in seals but seals are cleared, cant duplicate the noise, advise customer to make sue noise is coming from the dryer, since Im not finding anything that can cause the noise. Since unit is under the kitchen counter there is a chance that the noise could be caused by something else in the kitchen."

We serviced a

ELECTROLUX DRYER

Model EIED200QSW00

Near Lakewood, OH 44107

Gabriel P

Job Details: 09/16/2022

"Call Electrolux tech line they said replace pump customer will not repair ; ordrng 1 136402403 (Pump), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Westlake, OH 44145

Gabriel P

Job Details: 09/16/2022

"Replace heater,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED94HEAW0

Near Beachwood, OH 44122

Jason N

Job Details: 09/16/2022

"Cc unit may have caught fire, not powering on Customer stated they ran a load next day after previous repair, the load was not dry and a burn mark appeared on the top panel. Unit will not power on. Pulled top panel, found heater relay on control board melted and burnt, control board and wire harness will need replaced. Called wp techline to document, Leon, documented and transferred me to safety dept. Mary at safety, replace parts as needed per WP techline. Wire harness (W10441589) for unit is discontinued. ; ordrng 1 WPW10495880 (Control)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ7

Near Westlake, OH 44145

Gabriel P

Job Details: 09/16/2022

"Took pictures of delivery of unit for pop,also found control board relay stuck close keeping light on also turnable motor broke ordering whats needed ; ordrng 1 W11552018 (Control) and 1 W10642989 (Motor) and 1 W11245707 (Support) and 1 8184109 (Seal)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Wickliffe, OH 44092

Jason N

Job Details: 09/16/2022

"Cc unit not coolingChecked frost pattern on evaporator, light frost on cap tube. Compressor amp draw reading is .4A. Unit has refrigerant leak, will need sealed system repair. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor), used 1 WPW10143759 (DRIER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCO22EVBL2

Near Rocky River, OH 44116

Gabriel P

Job Details: 09/16/2022

Took everything out steam rails and bins also drying out completely then put everything back together advise customer that if it happen again is not the unit is then leaving door open thats the only thing that could cause issue

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HB06

Near North Olmsted, OH 44070

Gabriel P

Job Details: 09/16/2022

Replace parts but light stay on did not turn off one of control relay staying close ordering control but is out stock ; ordrng 1 W11545876 (Control)

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM3

Near Novelty, OH 44072

Brian M

Job Details: 09/15/2022

Cc u of wont start Ran diagnostics found start button is not functioning Advised on ui replacement ; ordrng 1 W10811169 (panel-cntl) and 1 SHIPPING (shipping and handling)

We serviced a

GE REFRIGERATOR

Model GNE25JGKNFWW

Near Willoughby, OH 44094

Joe O

Job Details: 09/15/2022

Customers serial number does not match the information from the warranty company. Advised customer to contact warranty company to get correct dispatch. Took gasket(wr14x25612) for returnTook gasket (wr14x40083) to hold on to for when correct information is received

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Aurora, OH 44202

Joe O

Job Details: 09/15/2022

"Cc: burning smell when draining and spinning, now not drainingFound error code f0e5(off balance) tested suspension rods, tested good. Ran manual drain. Unit draining. Found unit not spinning. Hub stripped. Could not remove washplate to check gear case. Needs wash plate and hubAdvised customer could also need gear case. Customer does not want to repair at this time ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS0

Near Lorain, OH 44053

Angel

Job Details: 09/15/2022

Cc that door for oven was not closing. Confirmed it would bounce back when trying to close replaced hinges tested door with customer. Opt test ok.

We serviced a

GE REFRIGERATOR

Model PDS18SBMARBS

Near Madison, OH 44057

Dan H

Job Details: 09/15/2022

"Installed new evaporator fan motor, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Garrettsville, OH 44231

Corina B

Job Details: 09/15/2022

"CC that the unit is not cooling. Confirmed. No frost pattern on the evaporator. Service pointer to replace the compressor. Tapped the unit no leaks visible. Compressor would not turn on and loud buzzing. Will need a compressor. Office to reschedule appointment ; ordrng 1 W11370574 (Compressor) and 1 W11504420 (Fitting) and 1 W11504419 (Fitting), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Euclid, OH 44132

Jason N

Job Details: 09/15/2022

"Cc unit making grinding noiseCustomer stated they used the unit after repair and was able to get one use before grinding noise returned. Inspected unit, found damage/melted splutch again. Verified gearcase install. Called wp techline, Bruce, not suggesting any more parts be replaced at this time, sending file for review.."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2269VEM1

Near Lyndhurst, OH 44124

Jason N

Job Details: 09/15/2022

"Cc unit not coolingFound freezer evaporator frosted over, no air circulation to either section. Ran force defrost, bimetal reading closed and defrost circuit powered on. Ran manual evaporator fan test, fan motor not turning on. Unit needs fan motor/harness. ; ordrng 1 W10850438 (Fan harness)"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS08

Near North Ridgeville, OH 44039

Marie V

Job Details: 09/15/2022

Cc that the unit is not cooling. Took temps 60* both sides. Found evaporator frozen. Cleaned up all ice. Found connection for heater has ice inside. Replaced thermistor from t/s. Op test ok advise to allow 24 hours to reach normal temps. ; used 1 WPW10384183 (THERMISTOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC0

Near Lorain, OH 44053

Angel

Job Details: 09/15/2022

"Cc that unit was making a loud sound when spinning and agitating. Tested unit and the belt was making a sound and the cam sounded like it was scraping tested unit and unit sound much better had customer with me to test and I did a spin and a agitation and it sounded normal. Opt test ok.; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/15/2022

Installed fuse OP Test Ok p

We serviced a

KITCHENAID RANGE

Model KFDC506JSS01

Near Columbia Station, OH 44028

David R

Job Details: 09/15/2022

Called customer. Let them know stuck at call before them. Asked if wanted to reschedule. They agreed since its getting later in day. Rescheduling customer. ; schdld next appmnt for 9/23 FRI !

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LZ1

Near Garrettsville, OH 44231

Corina B

Job Details: 09/15/2022

"CC that the unit will not turn on. Confirmed, found pans in the drawer. Advised cust to remove the pans. Heated oven to 350. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/15/2022

Cc of leak Found icemaker leaking from front of housing Replaced using truck stock OP Test Ok ; used 1 W10884390 (ICE MAKER ASSY) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Columbia Station, OH 44028

Gabriel P

Job Details: 09/15/2022

"Replace icemaker,opt test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS02

Near Westlake, OH 44145

Gabriel P

Job Details: 09/15/2022

Search console online by model of unit and it show me the correct console call tech line they advise to continue to order part and have distributors to research road Id revolution, re ordering ; ordrng 1 W11428578 (Console)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Madison, OH 44057

Dan H

Job Details: 09/15/2022

"Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance) error code, found hub worn out , installed new hub, op test good ; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW1

Near Eastlake, OH 44095

Dan H

Job Details: 09/15/2022

"Customer complaint that unit is not spinning, confirmed, bearings in gearcase are seized, gear oil under unit, unit needs new gearcase, pulley kit,belt, pulley shield, and shifter; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Pulley) and 1 WPW10006384 (Belt) and 1 W11481722 (Shifter) and 1 WPW10550173 (Shield)"

We serviced a

FRIGIDAIRE RANGE

Model FGFL87DCG

Near Garrettsville, OH 44231

Corina B

Job Details: 09/15/2022

CC that the oven smell like gas when its on. Checked the igniter 3.0 amps.replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Solon, OH 44139

Joe O

Job Details: 09/15/2022

Installed control and ui.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF3

Near Bay Village, OH 44140

Angel

Job Details: 09/15/2022

Steamed out evaporator again replaced bi-metal. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18S6AQ0

Near Willoughby, OH 44094

Dan H

Job Details: 09/15/2022

"Customer complaint that unit is leaking, found air diffuser melted and control box warped, unit needs new diffuser and control box; ordrng 1 240392601 (Seal) and 1 240545001 (Diffuser) and 1 240362601 (Diffuser) and 1 240352703 (Control box), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Wickliffe, OH 44092

Dan H

Job Details: 09/15/2022

"Customer complaint that unit is not working, found no power to unit, advised customer that they need an electrician to correct power supply"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/15/2022

Called and spoke to Customer not home had emergency Rescheduled; schdld next appmnt for 9/22 THU !

We serviced a

WHIRLPOOL WASHER

Model WFW9700VW01

Near Westlake, OH 44145

Gabriel P

Job Details: 09/15/2022

"Found bearings really bad and leaking oil and sounds loud advise her to buy new washer she still want to continue to replace bellow advise her that if I continue we will have charge her so Replace bellow,and ran rinse and spin cycle and it started leaking from the back found out seal on bearings wear off and water start to leak out of tub will need tub customer understand that she wanted me to continue with repair and she has to paid but she will not continue with repairing the tub opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Olmsted Falls, OH 44138

Marie V

Job Details: 09/15/2022

"Cc that the unit has an error code F8e4. Ran diag found error code F8E4 float switch open. Confirmed theres water at the pan, started unit, and removed door. No leaks from between door. Could not duplicate leak. Cust ask if suds can cause it. Confirmed. Too much suds will cause unit to leak. If using liquid detergent only 2 tablespoons of detergent and if is the pods only one. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Olmsted Township, OH 44138

Marie V

Job Details: 09/15/2022

"Cc that the unit fills up but not agitation. Ran diag found error code F0E3 overload, F0E2 oversuds , F8E1 long fill F2E1 ui stuck button. Ran auto test, unit filled up found cold water was half way close . Opened all the way. Tilted unit saw oil from gearcase. Explain cust also unit is not loud yet . Gave estimate on gearcase but unit is working properly at this point. Op test ok; ordrng 1 W11393685 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFM01

Near South Euclid, OH 44121

Jason N

Job Details: 09/15/2022

"Cc unit freezing some things in ff sectionCustomer stated they recently had some items in ff section freeze and unit seemed to run longer then usual. Checked unit temps, reading 37 degrees in ff section, 2 degrees in freezer. Unit is idle at this time, unit temps are satisfied. Ran diagnostics, all functions passed. Started unit into cooling mode, frost pattern looks good. Advised customer to ensure vent is not blocked with product for proper airflow in ff section. Adjusted temps to 1 level lower then recommended. Advised customer to monitor"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near North Olmsted, OH 44070

Marie V

Job Details: 09/15/2022

Replaced spark module. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Wickliffe, OH 44092

Dan H

Job Details: 09/15/2022

"Installed new led module, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Brecksville, OH 44141

David R

Job Details: 09/15/2022

"Replaced comp, when putting on drier the steel line cracked in half when it comes directly from cabinet, took pics. Tried pulling down, stuck in cabinet, no room, cannot complete repair, calling techline to document as non repairable. Techline documented. Putting in for exchange. Whirlpool to contact customer with next steps; used 2 L13000622 (Coupling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Warrensville Heights, OH 44122

Joe O

Job Details: 09/15/2022

Cc: residue in clothingFound customers model number does not match whats in our system. Advised customer he will have to contact his warranty company and get a new dispatch with the correct information.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS0

Near Highland Heights, OH 44143

Dan H

Job Details: 09/15/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 75 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier ; ordrng 1 W11459354 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC555DW0

Near Bay Village, OH 44140

Angel

Job Details: 09/15/2022

Cc that unit was not draining properly. Verified and found that the hub is stripped causing unit not to spin out clothes correctly and draining the water out. Replaced hub tested unit and recommended customer not to overload washer to keep issue from happening again. Opt test ok.; used 1 W10528947 (HUB) from stock

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Deerfield, OH 44411

Corina B

Job Details: 09/15/2022

"Cust showed pop, sent pic. CC that the wash cycle does not wash. Confirmed. Found the cold water valve no opening all the way up. Replaced the valve from t/s. Checked the water no leaks. Ran a manual spin and agitate. Opt test ok. ; used 1 W11210459 (VALVE) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44118

Jason N

Job Details: 09/15/2022

"Cc unit making noise when washing Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Started load test w/clothing. Let cycle through wash then canceled and switched to drain and spin. No abnormal noises heard, all functions are working properly. Could not duplicate noise concern at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ARS9167AC

Near University Heights, OH 44118

Jason N

Job Details: 09/15/2022

Cc unit not cooling Customer stated she recently plugged unit back in and its now cooling properly but does not have any water connected. She stated she needs water reconnected with the kit she had purchased. Advised customer we do not install water lines to units. She also stated she needs door gasket replaced due to tearing. Advised gaskets(R9800047) are discontinued. Advised that if unit is cooling properly now there will be nothing I can diagnosis at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Aurora, OH 44202

Brian M

Job Details: 09/15/2022

"Cc unit wasnt washing He tore apart the dishwasher Needs sump assembly Customer stated he can reinstall it ; ordrng 1 W11085683 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Cleveland, OH 44106

Jason N

Job Details: 09/15/2022

"Cc unit not draining Customer stated he used unit only a few times before unit stopped draining. Ran drain out test, pump is running but not pushing water. Checked drain line connections on disposal, water only trickling out. Pulled apart drain line joints, found that drain line extension running to sink is clogged. Advised customer that unit drain line is draining properly and he would have to have drain line extension serviced by a plumber."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Cleveland, OH 44122

Joe O

Job Details: 09/15/2022

Cc: not heatingFound thermal cut off open. Replaced thermal cut off. Advised customer to have venting checked. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HBS04

Near Kirtland, OH 44094

Dan H

Job Details: 09/15/2022

"Customer complaint that doors are not lined up, found fresh food section door hinge pin hole damaged, unit needs new fresh food section door(black stainless); ordrng 1 W11395840 (Ff door blkss) and 1 W10839793 (Badge)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Westlake, OH 44145

Angel

Job Details: 09/15/2022

Cc that when you turn on top it ignites and than drops pressure and flame dies out. Checked to make sure fittings on back of line and valve is on and they were good made sure regulator was set to NG and it was also orifices on top were good. Called BJ and said that it could be losing gas pressure or a bad valve and stated to recommend customer to have gas company come out to make sure they werent losing gas pressure and if its good we would pre id the valve to replace it to see if it fixes the issue. Do not order part just on here just incase we would need to order. ; ordrng 1 W11449506 (Valve)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, OH 44202

Brian M

Job Details: 09/15/2022

Can not uninstall unit has 5 point security safety bits for mounting screws Can not uninstall Unit we are ordering a tool set ; schdld next appmnt for 9/21 WED !

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Parma, OH 44134

David R

Job Details: 09/15/2022

Called and spoke to customer about moisture build up on top of FZ gasket. Ordering FF gaskets. Spoke to customer. Definitely ok with not having to take multiple trips. ** setting as 2 count ; ordrng 2 W10407212 (FF gaskets)s

We serviced a

JENN-AIR RANGE

Model JDR8895AAB

Near Parma Heights, OH 44130

David R

Job Details: 09/15/2022

"Replaced lower back element. Tested, good. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Solon, OH 44139

Corina B

Job Details: 09/15/2022

CC that there is a fault code of f9e2. Confirmed. Reattached the drain pump cover. Started a cycle with fault code came back. Replaced the control. Brought core back for return. Started a cycle. Opt test ng. Will need a new drain pump. ; ordrng 1 W11551760 (Pump and motor)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Cleveland, OH 44104

Corina B

Job Details: 09/15/2022

"CC that the unit will not spin the clothes out. Ran diag F7E1 BASKET SPEED FAULT. Tested the hot and cold, good. Ran a manual spin and agitate. When stopping the spin the lock unlocks before the spin is stopped. Called BJ replaced the shifter from t/s (not the correct part, but the label matches.) Ran a tach test the shifter is not being read. Will need the correct shifter and possibly the control. Advised cust to replace the waterline on the cold. Cust does not want to repair. ; ordrng 1 W11481722 (Shifter) and 1 W11116590 (Control), used 1 SHIPPING (shipping and handling), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

GE REFRIGERATOR

Model PTS22SHRARBS

Near Cleveland Heights, OH 44118

Corina B

Job Details: 09/15/2022

"Replaced the valve. No leaks. Tested the ice maker. Good. Opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW

Near Aurora, OH 44202

Brian M

Job Details: 09/15/2022

Cc unit not starting Found lid latch not functioning Replaced using truck stock OP Test Ok ; used 1 W10810403 (lid lock assy) from stock

We serviced a

WHIRLPOOL WALL OVEN

Model WOS31ES0JS

Near Cleveland Heights, OH 44118

Corina B

Job Details: 09/15/2022

Replaced the fuse. Heated oven to 350*. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Middleburg Heights, OH 44130

David R

Job Details: 09/15/2022

Cc unit is not cooling correctly, water is not coming out dispenser correctly. SxS. Took a look at back of FZ. Evap cover is covered with frost/ice. Not defrosting correctly. Fans are all working, but build up of frost not allowing proper airflow. Control not sending proper voltage. Ordering main control, UI, harness and thermistor. Tested water, good flow coming to unit. Replace valves and also have customer get new water filter. Also, check water line at dispenser to make sure it is pushed all the way down in proper place. **2 count to steam all ice.; ordrng 1 W11546685 (Valve) and 1 W11518204 (Ui) and 1 W11163765 (Water line) and 1 W11581973 (Harness) and 1 W11546610 (Heater) and 1 W11558182 (Control)"

We serviced a

KITCHENAID RANGE HOOD

Model KVWB600HBS2

Near Beachwood, OH 44122

Joe O

Job Details: 09/15/2022

"Cc: hood damagedFound damage on hood and chimney. Called whirlpool tech line spoke with butch, advised of cosmetic damage. Sent pic of damage. Hood not repairable. Up to customer service as to where to go from here. Sr: 7734592157"

We serviced a

WHIRLPOOL WASHER

Model WFW9400SU01

Near Avon Lake, OH 44012

Angel

Job Details: 09/15/2022

Replaced bellow tested unit and no more leaks. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near North Royalton, OH 44133

Gabriel P

Job Details: 09/15/2022

"Replace correct icemaker,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Rocky River, OH 44116

Gabriel P

Job Details: 09/15/2022

"Replace,pump assembly,then ran auto test it did not leak show video to customer opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Fairview Park, OH 44126

Gabriel P

Job Details: 09/15/2022

"When arrive ice bin full of ice but still replace valves,so customer dont get mad,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS07

Near Jefferson, OH 44047

Dan H

Job Details: 09/15/2022

"Customer complaint that unit is leaking, found evaporator drain tube clogged, found found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Cleveland Heights, OH 44121

Jason N

Job Details: 09/15/2022

"Cc unit freezer too cold Found frost buildup in freezer section, air passages clogged with ice. Steamed and cleaned freezer section. Checked for gaps on doors and liner. Found 2 large gaps in lower liner at bottom on ff section. Filled in gaps w/silicone. Advised customer to allow several hours for both sections to return to desired temperatures. Op test good."

We serviced a

FRIGIDAIRE FREEZER

Model LFFH20F3QWC

Near Fairview Park, OH 44126

Gabriel P

Job Details: 09/15/2022

"Found partial frost on evaporator use soap spray to locate leak found no leaks replace ui dryer and ext tube for compressor fallow each step off seal system,opt test ok advise customer that if it leak again we should be able to find it now that we have up dryer filter install ,opt test ok ; used 6 TjAF1200 (1/4 OD TUBE EXT), and 1 WPW10143759 (DRIER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Fairview Park, OH 44126

Gabriel P

Job Details: 09/15/2022

"Replace parts order,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Cleveland Heights, OH 44121

Jason N

Job Details: 09/15/2022

Cc unit freezer light not workingReplaced freezer LED using customer supplied pre Id part. Illumination restored to freezer section. Op test good.

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Ashtabula, OH 44004

Dan H

Job Details: 09/15/2022

"Customer complaint that fabric softener runs out onto clothes, found fabric softener option turned off, advised customer that option must be selected when using, fabric softener, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Solon, OH 44139

Brian M

Job Details: 09/15/2022

"Cc unit not washing well Ran auto no errors unit is functioning properly Spray arms are moving and has plenty of pressure Advised on soap, running hot water at tap first, and using jet dry Called and reported with whirlpool"

We serviced a

WHIRLPOOL WASHER

Model LAT9706AAM

Near East Cleveland, OH 44112

Jason N

Job Details: 09/15/2022

Cc unit not washing or spinning Plugged unit in and set to spin cycle. Motor humming loudly and started to smoke after a few seconds. Unit needs drive motor. Motor(201807) is discontinued. Unable to repair unit.

We serviced a

KITCHENAID REFRIGERATOR

Model KBRC36FMS00

Near Avon, OH 44011

Marie V

Job Details: 09/15/2022

"Cc that the unit has ice building up on the freezer, and when it was going on a cycle is making a loud noise. Unit is running at this point, can hear fan getting louder, also found the drain pan under evaporator leaking and sealed up also drain tube is clear. Ordering fan.; ordrng 1 W10822580 (Fan) and 1 WP2169142 (Blade fan)"

We serviced a

MAYTAG DRYER

Model MGDB200VQ0

Near Independence, OH 44131

Manny

Job Details: 09/15/2022

"Cc unit not heating, found open thermal fuse and drum seal falling off, unit needs seal and fuse; ordrng 1 WP3390719 (fuse-thrml) and 1 280140 (seal,drum), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Westlake, OH 44145

Marie V

Job Details: 09/15/2022

Cc that the top rack falls down. Confirmed. Replaced adjuster kit. Optest ok

We serviced a

MAYTAG RANGE

Model MGS8800FZ2

Near Seven Hills, OH 44131

Manny

Job Details: 09/15/2022

"Cc unit not heating, set unit to 350 unit reach temp, check temps and at 375 after preheat, unit is working as designed"

We serviced a

KITCHENAID DISHWASHER

Model KUDD03DTSS0

Near Rocky River, OH 44116

Marie V

Job Details: 09/15/2022

"Cc that the top spray arm is hitting the basket and dishes are not getting properly clean. Confirmed.. found spray arm is warped. Cust paid for the part, he will install. ; ordrng 1 99003689 (Spray arm.), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW04

Near Brecksville, OH 44141

Manny

Job Details: 09/15/2022

"Cc unit not cooling, verified and temps 81, compressor is seized up, unit will need seal system repair. Compressor not in stock, customer said hes going to low to get it replaced since it; ordrng 1 W11578208 (Compressor) and 2 W11109499 (drier-tube)s"

We serviced a

WHIRLPOOL STACK W/D

Model WETLV27HW2

Near Broadview Heights, OH 44147

Manny

Job Details: 09/15/2022

"Cc unit making a loud vibration noise, verified and unit making a vibration noise on back, pulled unit out and found terminal block cover loose, fasten screw, op test ok"