Local Reviews
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Dan H.
RANGE FRIGIDAIRE FGEF3032MFH "Customer complaint that oven is not turning off, confirmed, unit needs new control ; ordrng 1 316419361 (overlay 13.23) and 1 316557260 (controller 136.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER WHIRLPOOL 1CWTW4845EW1 Cc of no drain Found drain to debris in it dropped drain Cleared debris Ran test cycle OP TEST OK
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 CC that there is frost in the freezer and the deli gasket is torn. Found a big chunk of ice on the bottom of freezer door. Gasket to freezer is closing properly. The deli gasket is torn in the center. Will need a new deli gasket. ; ordrng 1 WPW10443326 (gasket-fip)
Corina B.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 CC that there is water in the ff section. Found a gap in the ff section at the liner and frame quarter inch. Took pic. Called t/l unit is non repairable.
Gabriel P.
RANGE WHIRLPOOL WFE320M0ES2 Found error code f9 check all wired all good check voltage on terminal from l1 to n 124 and l2 to n 124 and from l1 and l2 248 call bj explain will need a control ordering ; ordrng 1 W11122560 (cntrl-elec)
Corina B.
REFRIGERATOR KITCHENAID KSSO48QTX00 "CC that there is water leaking the filter popped out of the housing. Could not find a water leak. Talked to BJ and said to replace the housing, due to the filter popping the filter out. Office to order parts; ordrng 1 EDR3RXD1 (water filter 6600) and 1 WPW10121140 (housing 10267), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Nicholas F.
DRYER GE DDG5980VALWH Installed new belt open test good.adviced customer to change vent to solid metal or rigid metal vent.
Nicholas F.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Cc refrigerator won’t dispense ice.confirmed.ice was jamming auger motor from spinning properly.cleared ice.ice dispenses in crush and cubed form op test good
Brian M.
REFRIGERATOR KITCHENAID KFIV29PCMS03 Cc of noise still Pulled fridge out using floor protection Found waterline kinked in between cabinet had to quickly pull line and shut off water valve so i could pull fridge out all the way before proceeding to pull all the way out reconnected line and made sure of no leaks OP TEST OK taped line to back of fridge Found filter drier vibrating against the fan shroud Readjusted copper lines pushed fridge back into position OP TEST OK
Gabriel P.
RANGE WHIRLPOOL WFG320M0BS3 Call tech line replace the inner trim; ordrng 1 W11105139 (brkt-glass) and 1 W11176456 (glass-door) and 1 W11209792 (trim-door) and 1 W11232008 (trim-door) and 1 WPW10535767 (glass-door)
Dan H.
RANGE KENMORE 790.4200361 "Customer complaint that lower oven temperature is not right and upper oven beeps when in use sometimes,TL suggested that since all control parts have been replaced already that it’s likely to be user error, both ovens heated to set temperature today and did not start beeping , unable to duplicate the problem , unit is operating as designed"
Dan H.
WASHER MAYTAG MVWC465HW2 "Customer complaint of a lot of lint on clothes, ran diagnostics no error codes found, unit is agitating normally, unit is operating as designed"
Dan H.
WASHER MAYTAG MVWB835DW3 "Customer complaint that knob will not move to select cycle, confirmed, unit needs new control and user interface ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)"
Corey L.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Customer complaint top frz drawer stuck, confirmed, found top drawer in sideways and back right wheel fell under the track, corrected, advised customer to open and close drawers and door from the center not either side,ordrng 1 W11224587 (frame)"
Gabriel P.
WASHER AMANA NTW4516FW3 When arrive found washer on flood mode wait it 8 minutes till it stop ran diagnostic found error code f8e1 long fill no fill and f0e2 over suds cold water was turn off correct issue also customer was using too much detergent explain how much to use ran four large towels ran normal cycle and drain spin opt test ok
Jason N.
RANGE WHIRLPOOL WEG750H0HZ0 "Cc unit oven not holding temp and gas smellRan bake test to 350,it is sparking but too many sparks to ignite. Canceled and restarted. This time would not ignite. Spark looks good, closed down air shutter on burner tube. Retested, spark and ignition on first spark. Let cycle several times to ensure good ignition. Op test good."
Corey L.
REFRIGERATOR KITCHENAID KRFC604FSS01 "Customer complaint ice is not dispensing anymore, confirmed, found ice chute frozen solid, gasket on chute door closing tight, ordering plate asm under bin; ordrng 1 W10682175 (plate)"
Corina B.
DISHWASHER WHIRLPOOL WDF330PAHW2 "CC that the ui is flashing. When arriving there is water main break no water to house. Cust had a video of the lights flashing. Removed from panel found the wires to the door latch are being pinched from the bracket cover. Will need a control, wire harness and door latch. ; ordrng 1 W11087226 (control elec) and 1 W11242945 (harns-wire) and 1 WPW10274884 (door latch)"
Joe O.
DISHWASHER KITCHENAID KDS21 "Cc: not washing properly, rust on racksFound rust on upper and lower racks. Ran test cycle. Op test okSpoke with BJ racks are not covered by warranty"
Joe O.
REFRIGERATOR FRIGIDAIRE FFSS2615TPO Cc: leakingFound ice maker over filling and leaking into bin then leaking through dispenser. Adjusted ice maker water flow. Op test ok
David R.
DRYER MAYTAG MDE9800AYW "Cc not heating, control messing up. Control will not let me go into certain modes or even go back to change settings. Tested components, fuses, motor, door switch, heater all checked good. 240 going into board. Control and UI no longer available."
Gabriel P.
WASHER MAYTAG MVWB765FW3 Found no error code ran calibration and auto test pass ran rapid cycle pass no clicking explain customer that he might had a bigger load and it was over working the transmission when agitation also try 7 large towels and heard the click noise he was hearing call senior tech she said she had fix issue by replacing transmission and shifter and stator ordering parts ; ordrng 1 W10754448 (clutch) and 1 W11134159 (gearcase) and 1 W11195971 (stator)
Joe O.
WASHER WHIRLPOOL WFW9450WW00 "Cc: loud noise in spin cycleReached had in unit. Able to lift entire tub and move around. Bearings extremely loud in hand spin. Needs outer tub and basketOffice to reschedule; ordrng 1 280238 (tub,front) and 1 W10261338 (tub-outer) and 1 WPW10159904 (basket)"
Jason N.
WASHER AMANA NTW4516FW3 "Cc unit wobbly and getting out of balanceRan auto test and calibration. All functions passed. Checked suspension, all look good. Watched spin test with top open, basket looks out of round. Ordering basket. Customer to call and schedule when parts arrives.; ordrng 1 W10554251 (spin basket) and 1 WP389140 (drive block)"
David R.
WASHER MAYTAG MVWB865GW0 "Cc not working, lid pops up. Found lid lock error and communication error code. Ordering control, UI, lid lock.; ordrng 1 W10810403 (lid lock assy) and 1 W11135391 (console) and 1 W11162440 (cntrl-elec)"
Corina B.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "ran entitlement good. CC that the unit is not cooling. Fz 23 ff 70. Found the evap fan not running. Steamed out evap fan was covered in ice. Checked the heater, good. Gaskets good. Will need a new evap fan. ; ordrng 1 WPW10464673 (motor-evap)"
David R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Cc unit not cooling. Found Evap cover covered completely with ice. Fan not running. Heater has resistance. Control not sending out bolts. Ordering control, fan, and harness.; ordrng 1 W11174836 (cntrl-elec) and 1 W11366397 (HARNESS) and 1 WP2315549 (evap fan motor)"
Nicholas F.
REFRIGERATOR WHIRLPOOL WRT316SFDM00 Installed new motor and blade steamed out air vent to fresh food section op test good allow 24 hours to return to normal temperature.
Brian M.
WASHER MAYTAG MVWB766FW1 "Cc of unit not filling Found unit able to fill but agitates when spinning Did not hear clutch activating replaced using truck stock OP Test no good still agitation when spinning Went to remove tub found basket spline broken away from baskets Needs basket ; ordrng 1 W10811957 (spin basket), used 1 W10754448 (CABRIO CLUTCH) from stock"
Jason N.
REFRIGERATOR KITCHENAID KRSC500ESS00 "Cc center mullion still dripping condensationCalled wp techline, designated unit as non-repairable. Customer to call wp consumer."
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Found frost around door advise customer to make sure door is close at all time also freezer not going into defrost ordering parts it need and found service pointer on this issue also ; ordrng 1 W10916494 (blade-fan) and 1 W11126274 (air-tower) and 1 W11161901 (harns-wire) and 1 WPW10352689 (cntrl-elec)
Joe O.
WASHER MAYTAG MVWB955FC1 "Installed lid lock, ran auto test and calibration. Op test ok"
Jeff M.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Main control is not sending power to the sump. The unit needs a sump and control.; ordrng 1 W11085683 (pump&motor) and 1 W11306302 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DRYER AMANA NED4655EW1 "Cust never received the motor, cover, wheel and housing. Called JS reordering parts. ; ordrng 1 279827 (motor!dryer) and 1 W11298298 (cover) and 1 WP694089 (wheel) and 1 WP8577230 (housing)"
David R.
WASHER MAYTAG MVWX655DW0 "Cc showed me he just replaced the wash plate himself. Gearcase teeth are stripped. No error codes. Ordering washplate, gearcase, hub kit, cam.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W11035751 (gearcase)"
David R.
WASHER WHIRLPOOL WTW4816FW2 Replaced control. Ran calibration and service test. Op test ok
Nicholas F.
RANGE GAS FRIGIDAIRE FGDS3065KFD "Cc oven not working thinks it’s the control.outlet has 240 volts.bake element has good resistance thermal cut off has good resistance.started bake no voltage to heating element.control is receiving correct voltage unit needs new control.Customer does not want repair at this time ; ordrng 1 316462864 (controller), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DISHWASHER WHIRLPOOL WDT780SAEM1 Cc not draining. Found drain pump not working. Nothing clogging hose. Replaced drain pump from t/s. Tested. Op test ok; used 1 WPW10348269 (PUMP-DRAIN 71.02) from stock
Nicholas F.
WASHER MAYTAG MHW6630HC0 Cc washer is dripping from the dispenser confirmed unit needs new dispenser assembly.advice customer 1-2 tsp of soap per load.; ordrng 1 W11316600 (drawer)
Nicholas F.
WASHER MAYTAG MVWB835DW4 Cc washer is grinding durning agitation.no error codes ran heavy agitation unit has slight knocking durning agitation.ran high spin unit spins.ran deep water wash with a load of close inside unit washes.unit is operating as designed
Nicholas F.
WASHER AMANA NTW4516FW0 Cc front is scratched.confirmed.unit needs cabinet ; ordrng 1 W10596395 (cabinet)
Nicholas F.
WASHER MAYTAG MVWX655DW0 Cc washer is grinding durning agitation.ran diagnostic no error code.ran auto test cycle unit passed all cycles unit had loose screw on pulpy tighten screw op test good.unit is operating as designed
Gabriel P.
WASHER WHIRLPOOL WTW4800XQ4 Found error code f9e1 long drain and f7e5 shifter fault shifter not shifting giving estimate customer will not fix also transmission sounds loud ; used 1 WPW10006355 (ACTUATOR 57.13) from stock
Brian M.
WALL OVEN WHIRLPOOL WOD77EC0HS01 Cc time jumping around and now is stuck in demo mode Called whirlpool they gave me steps to exit demo mode and advised me that date and time does reset sometimes if WiFi is on but not connected and to set up the WiFi with customer and she should be ok Reset control connected to WiFi . Unit reset time to actual time OP TEST OK Sr#
Brian M.
BUILT IN FRIDGE KITCHENAID KBRC36FMS01 Cc that fridge not cooling but freezer is working Found temps in fridge to be at 58 and freezer at-3Ran diagnostics found ff thermistor open Replaced using truck stock Re ran test found control reading thermistor And air baffle opened as it should At this time unit is cooling Temps coming from baffle are around 29-30 degrees ; used 1 W10902214 (THERMISTOR5185) from stock
Joe O.
OTR MICROWAVE AMANA AMV2307PFS00 Cc: not workingFound outlet to be faulty. Found unit to shut off if plug was moved. Advised customer to have the outlet looked at by electrician.
Jeff M.
WASHER MAYTAG MAH9700AWW "The door switch is broken. The unit needs a latch assay; ordrng 1 WP8182634 (latch), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER MAYTAG MVWC565FW1 "The latch is broken I tried to manually lock the machine and it just kept cycling. I’m not sure if the control is needed I left the control board with the customer; ordrng 1 W11307244 (latch), used 1 W11307244 (DOOR LOCK) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Installed new part unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 On my arrival I found the machine was at perfect temperatures zero in the freezer 38 in the fridge no frost buildup dampener was open seals look really good all fans were on. Op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRS311SDHB The lower hinges were removed from door this is the refrigerator that requires two people to install the freezer door because of the tubes and wires that run through the hinge; ordrng 4 WP489497 (screw)s
Corina B.
RANGE AMANA AGR5330BAS3 "Replaced the valve, regulator and tube. Optest ok."
Jeff M.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 The water valve on the unit stuck open needs a water valve and icemaker ; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)
Brian M.
DISHWASHER WHIRLPOOL WDF520PADB7 "Cc that all the dishes come out super wet and they have to hand dry them Found unit to be half full of jet dry Ran diagnostics found no errors stored, ran self test No errors found water entering during first fill was cold Advised customer on running hot water before starting a load And to run high temp settingsOP TEST OK"
Gabriel P.
MICROWAVE MAYTAG MMV5208WS1 Found bottom interlock push back Correct issue also advise customer to try not slaming door
Brian M.
REFRIGERATOR KENMORE 36359522994 "Cc that unit stops cooling then they unplug it and it defrost and it works again Found defrost heater open Needs heater ; ordrng 1 WR51X10029 (defrost heater9681), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
RANGE KITCHENAID KODE500ESS00 Replaced door parts. Tested. Op test
Brian M.
WASHER WHIRLPOOL WTW4816FW2 Cc of unit not washing Found error for long fill Found cold water not entering Needs water valve Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 116739614346W11210459 (VALVE) from stock
Brian M.
WASHER WHIRLPOOL WTW5640XW3 Installed tub hub and cam and gearcase Ran auto test and calibration OP TEST OK ; used 1 W10721967 (PULLEY) from stock
Dan H.
RANGE WHIRLPOOL WFG770H0FZ0 "Customer complaint that broiler will not stay on, started broil on high, broiler lit and stayed on, repeated several times with same results , unit is operating as designed"
Joe O.
DISHWASHER MAYTAG MDB7949SDZ0 Installed adjusters. Op test ok
Brian M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Cc ff not cooling Found ff fan not running Defrosted ff evap cleared fan Ran fan test fan gets power but not running Needs fan kit ; ordrng 1 W11087438 (motor-evap8366), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
WASHER MAYTAG MHW5630HW0 "Customer complaint unit is not spinning and stopping cycle at 1 minute, ran diagnostics no error codes found, started quick wash cycle , unit filled agitated, drained and spun, repeated with clothes in washer , unit completed cycle, unit is operating as designed"
Joe O.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cc: making too much ice/frost in freezerFound ice maker bail arm in incorrect location. Re installed bail arm, cycled ice maker. Found ice in bottom of freezer. Advised customer it can cause door to stay open and allow frost to build up. Op test ok"
Joe O.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Cc: water leaking after cup is pulled away from dispenser/ crushed and cubed ice even if it’s supposed to be cubesFound frost build up on the bottom of the ice bin, when ice is first dispensed some crushed pieces fall first. When water paddle is pushed it drips a couple drops after you stop pushing the paddle.Found no gaskets leaks. Called whirlpool tech line spoke to Steve. He advised that some crushed pieces could get stuck in the crusher. He had me test cubed to crushed ice. Verifying that the unit is not crushing the cubes. Advised that the drips of water after you release the paddle is normal. he started to advise the customer to keep the cup under the dispenser unit the drips stop. He stated the frost buildup under the ice bin could be from humidity. Op test ok"
David R.
WASHER MAYTAG MVWC415EW1 "Cc of noise. Nothing binding basket. No error codes. Ran service mode twice. All components are working, no grinding noise in spin/agitate. Ran manual mode, spin, agitate, good. Checked underneath unit, good. Op test ok"
Dan H.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint that lights are not working, confirmed, found freezer section light burned out, installed new led from truck stock surplus, op test good ; used 1 W11205083 (LED ) from stock"
Joe O.
REFRIGERATOR WHIRLPOOL WRF989SDAE02 "Cc: not making ice/ not coolingFound ff temps at 67 degrees and freezer temps at 71 degrees. pulled ff evap cover. Compressor is extremely loud. Found uv dye on ff cap tube of ff evap. Needs compressor, ff evap, and drierCustomer does not want to repair at this time"
Dan H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint that user interface is not changing temp when buttons are pressed, confirmed, installed new control, op test good ; used 1 W10503278 (MUST RETURN**CORE*CTRL BOARD) from stock"
Dan H.
DRYER SAMSUNG DV42H5200EP/A3 "Installed new thermostat, op test good"
David R.
MICROWAVE JENN-AIR JMV9169BAP "Cc not working. Interlocks bad and blown microwave fuse. Checked and interlocks on truck do not match. Checked parts looks up. Interlocks are NLA.; used 1 W10138793 (FUSE, MICROWAVE 8.62) from stock"
Corey L.
WASHER MAYTAG MVWC565FW1 "Customer complaint washer smells after a wash, ran diagnostics no errors, washer smelled like water, started normal cycle, unit filled, no smell, unit is operating as designed, advised customer to use only 1-2 tbsp of an he detergent and try adding 1 cup vinegar to an empty tub to clean washer"
Joe O.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc: freezer too cold/ rust on doorFound freezer temps at 38 degrees. Customer had temp adjustment turned all the way down for cooling settings. And freezer adjuster all the way on the coldest. Adjusted temps to recommended. Customer did not know you could adjust the freezer cooling. Watched. Freezer temps started to drop back down. Found small spots on front of refrigerator that look like rust. customer used stainless cleaner and it would not come off. Advised customer that warranty does not cover cosmetic issues after 30 days. Op test ok
Jason N.
REFRIGERATOR KITCHENAID KSC23C8EYB02 "Ran step 4 in diagnostics to home 3way valve. Recovered refrigerant, installed compressor, uv drier, and ff evaporator. Pulled system into a 29in/hg vacuum for 15 min. Shut vac pump off, watched gauges for 15 min. No change, recharged system with 5.3 oz of r134a. Plugged in 3way valve, ran step 4 then exit. Watched frost patterns on evaps. Good frost patterns, advised customer to allow 24-36 hrs for temps in both compartments to return to desired."
Jason N.
COOK TOP KITCHENAID KGCD807XSS02 "Installed LF ignitor, could not install RF ignitor, burner head screws would not budge, stripped, had to drill out. Ordering orifice holder for RF and screws, customer wants all burner head screws replaced. ; ordrng 1 74010772 (orifice ho60.91) and 4 WP3368921 (screw-torx)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Replaced the ui. Optest ng. Checked the wires in the pantry drawer has continuity. Called t/l will need to replace the harness to the ui. T/l said it’s a big job. Cust declined on going threw with the repair. Brought core back for return.
Corina B.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "CC that the u it frosting in the freezer and not cooling in the ff. Found a quarter inch gap in the cabinet and frame. Took pictures. Called t/l unit is non repairable. Whirlpool will be contacting cust or tech."
Jason N.
WASHER GE WBSE3120B1WW "Cc unit not spinning or drainingCustomer stated clothes coming out soaking after final spinRan spin and drain mode, agitator is spinning, tub is not. Pulled agitator, found hub plate completely rusted out and separated. Unit needs hub plate. Estimate only, customer is going to think about repair. “
Corey L.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer complaint ice not being made, confirmed no ice in bin, im has no water nor ice, ran ice maker diagnostics, e0 no errors, ran harvest test, pass, ran Im fill test, im filled, temps were 20, thermistor is good, advised customer to allow 72 hours for ice bin to fill it should make ice at this point"
Corey L.
WASHER WHIRLPOOL WTW5000DW2 "Installed new control, calibrated, op test good"
Corey L.
WASHER KENMORE 11028062800 "Replaced bearing with kit, op test good, unable to place water mit mat it will get pulled up and interfere with stator/rotor"
Corey L.
REFRIGERATOR WHIRLPOOL WRS312SNHW00 "Customer complaint of a noise on right side of fridge when shutting door hard, customer is experiencing creaking from liner an insulation settling when doors are shut and unit air locks, the noise stops when unit equalizes, called wpl tl, spoke with Scott, normal operating sound customer does not like it, unit is operating as designed"
Corey L.
RANGE KITCHENAID KSGB900ESS1 "Customer complaint oven turned on by itself then showed an f2 e1 error message, confirmed f2e1 fault code in diagnostics, cleared, asked customer to turn breaker off to the unit, when flipping breaker for range the over head lights and outlets in kitchen went out, advised customer this unit needs to be installed on a dedicated breaker and properly grounded and polarized, called wpl tl, spoke with Leon unit needs ui replaced, ui sent without adhesive bezels, ordering bezels ; ordrng 1 W10814133 (bezel-knob)"
Jason N.
REFRIGERATOR WHIRLPOOL GS6NBEXRQ00 "Cc unit leaking water, but not sure where Customer had water source turned off, turned back on. Checked source line, and connections to water valve. Checked water lines to filter housing. Dispensed water. Could not find a leak at this time. Advised customer to monitor, if leak appears, pinpoint area where it might appear to be coming from."
Corina B.
REFRIGERATOR KITCHENAID KFIS29PBMS00 CC that there is a gap in the freezer. Removed the freezer door. Found the gasket is off on the bottom of the door. The liner is separating from the door. Gasket will not stay in place. Will need a new freezer door. ; ordrng 1 LW10341279 (dor-fip ss)
David R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ "Checked all seals. All door deals are good, no gaps, all closing onto cabinet. Op test ok"
Jeff M.
RANGE WHIRLPOOL WFE515S0EW1 Installed new part unit op tested good
Dan H.
COOKTOP ELE JENN-AIR JED3430WB01 "Installed new infinite switch, op test good"
Nicholas F.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Cc refrigerator is not cooling.41 degrees is fresh food section 6 degrees in freezer section frost build up of freezer evaporator cover.ran diagnostic thermistors passed.evaporator fan is running and air baffle is opening compressor is running.there is frost build up on the fresh food evaporator.unit needs steamed out new control and thermistor and evaporator cover.; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap)
Brian M.
WASHER WHIRLPOOL WTW4855HW1 Cc of unit not spinning clothes Found capacitor damaged Installed capacitor Ran auto test and calibration OP TEST OK
David R.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced controls. Op test ok
Joe O.
DISHWASHER MAYTAG MDB4949SDM0 "Cc: humming/won’t run, and cycle button stuckFound sump assembly making extremely loud noise. Found button on ui stuck. needs sump assembly and ui.Customer does not want to repair at this time"
Corina B.
WASHER MAYTAG MVWX500XW1 CC that the clothes are wet at the end of a cycle. Ran diag f7e1 basket speed fault. Ran a manual agitate and a spin. Shifter goes into place basket does not move. Checked the capacitor no deflection. Will need a new capacitor and motor. ; ordrng 1 W10804664 (capacitor) and 1 W10836348 (motor-drve)
Jason N.
WASHER WHIRLPOOL WTW4955HW0 "Installed gearcase, pulley and belt. Ran auto test and calibration. Op test good."
Corey L.
DISHWASHER MAYTAG MDB7749SBM3 "Replaced control panel, op test good"
Dan H.
WASHER WHIRLPOOL WTW4850HW1 "Customer complaint that unit is not starting, ran diagnostics found f8e1(long/no fill) error code, both hot and cold valves open and close, started normal wash cycle, unit filled and began washing, unit drains and spins, unit is operating as designed"
David R.
WASHER WHIRLPOOL WFW5620HW0 "Cc of low water flow. No error codes. Looked at drain hose and it is installed incorrectly. Not at the height it needs to be, runs directly onto floor causing water to siphon in and out. Unit is fine, customer needs to fix drain hose. Advised to look at owners manual. Ran service mode. Ran spin on high. Op test ok."
Nicholas F.
DRYER ELE WHIRLPOOL WED8300SW0 Cc dryer is making load noise idler poles was squeaking lubed up with zoom spout oil op test good
Jason N.
WASHER MAYTAG MHW5630HC0 Installed control. Connector fell apart while removing from old board. Unit needs wire harness. ; ordrng 1 W11314680 (harns-wire) and 1 W11316252 (harns-wire)
Corina B.
WASHER MAYTAG MVWX655DW1 "CC that the unit does not work. Ran diag. F0E2 – OVER SUDS CONDITION DETECTED, F7E7 – MOTOR UNABLE TO REACH TARGET RPM, F7E1 – BASKET SPEED FAULT. Ran a manual test agitate, spin and drain and spin. Started a normal cycle and a rinse and spin with towels, unit would not spin. Unplugged the shifter from control, found the shifter was shorted. Replaced the shift from t/s. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest ok. ; used 1 W10913953 (ACTUATOR) from stock"
Joe O.
WASHER MAYTAG MVWX655DW1 Installed listed parts. Ran auto test and calibration. Ran drain and spin. Op test ok
Corey L.
WASHER MAYTAG MVWB765FW2 "Replaced lid, op test good"
Corey L.
REFRIGERATOR FRIGIDAIRE FFH2322MWGA "Installed liner tape, cleared ice, op test good, advised customer to allow 24- 48hrs for temps to settle"
Dan H.
REFRIGERATOR KITCHENAID KFCO22EVBL2 "Customer complaint that unit is not making ice and leaking, cycled ice maker, ice maker did not fill, unit did not leak, no evidence of a leak under or behind unit, found ice maker fill tube frozen, cleared fill tube, op test good"
Corina B.
REFRIGERATOR GE GTS16DTHCRBB "CC that there is a noise in the freezer, not all the time. Found the motor rattling. Cust does not want to repair"
Dan H.
DISHWASHER KITCHENAID KDTE254ESS2 "Installed new user interface, op test good"
Jason N.
DRYER WHIRLPOOL LER4634EQ0 "Cc unit not heatingChecked thermals, found thermal fuse and hi limit both open. Replaced both using truck stock. Checked venting, venting not terrible, advised customer he may want to replace or have his vent tube cleaned thoroughly. Ran dryer op test, good heat, op test good.; used 1 279816 (CUTOFF), and 1 WP3392519 (THERMAL FUSE) from stock"
Jeff M.
WASHER WHIRLPOOL WFW85HEFC1 Installed new part unit op tested good
Dan H.
WASHER MAYTAG MVWX655DW0 "Customer complaint that unit is taking a long time to fill, Ran diagnostics no error codes found, started normal wash cycle, unit filled within normal time range and began washing, unit is operating as designed"
Joe O.
WASHER WHIRLPOOL NTW4516FW1 "Cc: starting on its own, not running through a cycleReplaced control. Ran auto test found unit has no cold water pressure. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11210459 (VALVE) from stock"
Dan H.
REFRIGERATOR GE GFE29HMEJES "Installed new fresh food section evaporator fan , op test good"
Joe O.
DISHWASHER UNKNOWN GSD4060N10SS Cc: not filling with waterFound water was shut off under sink. Entered service mode. Tested components. Op test ok
Jeff M.
REFRIGERATOR WHIRLPOOL WZF56R16DW04 Installed new part unit op tested good
Joe O.
DISHWASHER KITCHENAID KUDS30FXSS9 Installed adjuster kit. Op test ok
Jeff M.
REFRIGERATOR WHIRLPOOL WRS321SDHW04 The unit is unlvl. I tried leveling the unit the fridge is maxed out that’s also shimming the rear the back left corner has a dip in the floor from the old refrigerator cause of this sunken portion of her floor the unit cannot be properly leveled
Joe O.
RANGE AMANA AGR6603SFB1 Installed spark module. Ran test bake to 350. Op test ok
Jeff M.
RANGE WHIRLPOOL WFE515S0EW1 I ordered the wrong part by accident; ordrng 1 W11122546 (cntrl-elec)
Joe O.
MICROWAVE WHIRLPOOL KOCE500ESS05 Installed listed parts. Ran test cook. Op test ok
Jeff M.
REFRIGERATOR KENMORE 253.7034341A "The evaporator for the icemaker is frozen solid needs the seal kit; ordrng 1 5303918784 (air handler housin), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
REFRIGERATOR GE PFCF1NJXCCC Installed inverter. Unit is cooling. Advised customer to allow 24 hrs for unit to cool. Op test ok
Gabriel P.
WASHER MAYTAG MVWC415EW "Replace drain pump ran calibration and auto test pass,opt test ok"
Nicholas F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc refrigerator is not cooling confirmed 78 degrees ff.65 degrees fr.unit is receiving correct power from a grounded outlet.ran diagnostic thermistors passed.evaporator fan and air baffle turned on.compressor did not turn on durning test 4.used compressor tester to apply direct power to compressor,compressor is seized it did not run properly.unit needs new compressor and dye dryer.; ordrng 1 W11209866 (compressor) and 1 WPW10143759 (dryer)"
Gabriel P.
REFRIGERATOR WHIRLPOOL GARF30FDGB00 "Replace gasket,and steam ,opt test ok request customer to leave door close for and hour or two"
David R.
WASHER WHIRLPOOL WFW9400SW01 "Replaced latch, vacuumed drain pump. Ran test cycle. Op test ok"
Brian M.
RANGE WHIRLPOOL WFG361LVB Cc oven caught on fire Found inner door glass broken Cleaned out glass removed bottom pan did not find any damage to inside case other than smoke dust on back wall With bottom pans removed I started a test bake to make sure igniter and flame was working properly. Installed pans Put whole oven back together and cleaned as much glass as I seen left over up. Ran test bake to 350 board showed unit reached temp. Found unit to be 60 degrees higher than set point not sure if it’s is because the glass is missingAdvised customer that it is best to replace the oven sensor along with replacing the glass
Jeff M.
REFRIGERATOR GE PGCS1RKZH2SS "Icemaker failed it’s getting power needs new icemaker est only ; ordrng 1 WR30X10150 (icemaker - door moun), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DRYER WHIRLPOOL MGDB835DW4 Replaced the blower wheel. Optest ok.
Corina B.
WASHER MAYTAG MVWB765FW0 Replaced the water valve and dispenser drawer. Ran a calibration. Started a rinse and spin. Optest ok.
Jeff M.
WASHER WHIRLPOOL WTW7000DW4 The unit has an F1E2 main control fault error code needs new main control; schdld next appmnt for 9/11 WED 12-5
Nicholas F.
REFRIGERATOR FRIGIDAIRE LFHT1817LW4 Cc motor is making loud noise.27 degrees in -3 degrees Is Evaporator fan is buzzing cover which is buzzing against the back of the freezer cabinet.tighten screws to evaporator fan op test good.set temp to recommend setting
Jeff M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 The unit is not defrosting properly needs a temp sensor in control.; ordrng 1 W11179226 (contrl-box) and 1 WPW10384183 (thermistor)
Nicholas F.
WASHER WHIRLPOOL WFW92HEFC0 Cc washer has error code and will not drain properly.drain hose is to low needs to be 4.5feet high.Ran diagnostic found f01e01 error code acu error.f5e4 door not opened between cycles.ran quick diagnostic test unit passed all test.customer advised me that she reset the control and has been running unit.unit is operating as designed
Corina B.
RANGE WHIRLPOOL WFG525S0HS1 Replaced the door trim. Optest ok.
Corina B.
REFRIGERATOR KITCHENAID KSF26C6XYY00 CC that the unit is not cooling. Unit is unplugged when arriving. Cust had a video of noise. The evap fan is hitting ice in the ff section. Will need a thermistor.replace the thermistor and seal any opening in the ff evap. Replaced the thermistor from t/s. ; used 1 W10316760 (THERMISTOR ) from stock
Nicholas F.
DRYER WHIRLPOOL WED5000DW2 Installed new rear panel and blower wheel lint chute.electrician is fixing outlet while I’m here.they didn’t get a new chord.plugged in unit unit hears and spins op test good
Dan H.
RANGE KITCHENAID KEBC107KSS03 "Customer complaint that oven is not heating, started bake for 350 degrees, unit is not heating, control is sending 240vac , unit needs new thermal fuse and element ; ordrng 1 4451175 (element kit,bake) and 1 WP9759242 (thrmst-fix)"
Nicholas F.
OTR MICROWAVE WHIRLPOOL WMH32519FS1 Cc microwave won’t heat.confirmed.ran microwave with amp meter microwave is pulling 4.9 amp.test diode there was no continuity.unit needs new diode.there was no deflection when testing capacitor.unit needs new capacitor ; ordrng 1 W10850446 (capactr-mg) and 1 W11256462 (diode)
Corina B.
WASHER MAYTAG MVWB855DC3 Replaced the gear case. Ran a calibration. Started a rinse and spin. Optest ok.
Joe O.
STACK W/D FRIGIDAIRE FFLE3911QW0 "Installed lid lock, ran test cycle. Op test ok"
Corey L.
DRYER AMANA NGD4600YQ3 "Customer complaint dryer is making loud noise, confirmed found rollers failed, replaced rollers with dryer repair kit, op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"
Brian M.
WASHER WHIRLPOOL WTW4816FW2 Complaint unit will not stop filling Could not verify issue do to store not having water hook upsRan manual test on valves valves getting power. Found valve to have debris in cold water inlet Replaced valve from truck stock Ran diagnostics no stored errors Other than water unit it operating as design ; used 1 W11210459 (VALVE) from stock
Dan H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Customer complaint that freezer section door is falling off, and filter door will not stay shut, found tracks broken, found tab on filter door broken, unit needs new tracks and filter door; ordrng 1 WP12568001 (cover- fil) and 2 WPW10120018 (slide rail (frz))s"
Brian M.
RANGE WHIRLPOOL JER8785QAS Cc unit not baking Found bake element open Needs element Customer will call after husband gets home to make a decision
David R.
FREEZER WHIRLPOOL WZF79R20DW03 "Cc that over temp light came on one time, they cleared it and hasn’t come on since. Looked in owners manual for Over Temp button. Checked temp, temp is normal. Food is frozen. Steamed gasket to make sure no gaps, also made sure unit was leveled correctly. No food seems to be stopping door from closing. Advised customer of air flow in unit and not blocking up air vents. Op test ok"
Dan H.
WASHER WHIRLPOOL WTW8500BW0 "Customer complaint that unit is leaking , started normal wash cycle, unit needs new fill valve; ordrng 1 W10853723 (valve)"
Dan H.
DRYER WHIRLPOOL WED9200SQ1 "Customer complaint that unit is not working, unit is receiving correct power, ran diagnostics found f31(L2 line voltage error) error code, found idler pulley seized, belt snapped, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRT518SZFM "Found gap on FF door close to wall. felt cold air coming out, looked and saw half gasket was not on all the way. Steamed, gasket is now on. Give 30 mins for it to conform correctly. Op test ok"
Nicholas F.
OTR MICROWAVE KITCHENAID KMHS120ESS8 Installed new control display didn’t turn on unit started buzzing high pitch noise.installed old control display works.unit needs new control and display and ui; ordrng 1 W11034411 (panl-cntrl) and 1 W11182110 (cntrl-elec) and 1 W11194422 (cntrl-elec)
David R.
REFRIGERATOR WHIRLPOOL GX5FHTXVQ02 Steamed and used the hot gun to conform the gasket. Leaves clothes for 30 mins. Op test ok
Corey L.
WASHER MAYTAG MHW5100DW0 "Customer complaint washer has error codes and when it’s in spin cycle whole machine shuts down, ran diagnostics found f8e3 overflow, f1e2 motor control error, acu failed, customer does not want repair at this time and may call to continue acu W11029844"
Brian M.
DRYER WHIRLPOOL WGD92HEFW1 Cc of no heat Found coil valves not opening all the time Needs coil valves. Customer wants to call whirlpool because she is a few weeks out of warranty EST only
Corey L.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint door is damaged, confirmed, replaced door with door sent, op test good"
Gabriel P.
WASHER WHIRLPOOL MVWB855DC3 Will need a gearcase customer will call whirlpool to try for them to cover the parts do not order parts till office get a call back from customer
David R.
MICROWAVE FRIGIDAIRE FGMV174KFB "Replaced the latch hook. Door is still not closing all the way. New latch hook is not broken, nothing is stopping door from latching on. Only other option I would suggest would be the door itself is not working correctly. ; saved tckt"
David R.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Cc of dispenser. When pressed it doesn’t work. Couldn’t find a tool to take off shield to reach pad. Ordering parts just Incase something is broken when fixing.; ordrng 1 W10606657 (shield) and 1 W10789393 (cntrl-elec) and 1 WPW10370592 (pad) and 1 WPW10402180 (trim)
Corey L.
WINE COOLER WHIRLPOOL WUW35X24DS01 "Customer complaint not cooling, compressor and condenser fan not running, unit at room temp, evap fan is running, compressor passed bench tests, found wire at “N-trans” connection unplugged, plugged unit in and compressor kicked on, let unit run 15 min, compressor and fans still running, op test good, advised customer to wait 24hrs for temps to settle, taking unused parts with"
Dan H.
WASHER KENMORE 110.238321 "Customer complaint that unit stopped spinning, started spin cycle unit spun,repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
David R.
RANGE WHIRLPOOL WFG525S0HV1 "Cc oven not working. Pressed bake, igniter will spark about 4 times, flame will come on for a couple seconds then go right back off, same with broil. Checked voltages from tech sheet. Ordering DSI, control and igniter ; ordrng 1 W11162730 (module-spk) and 1 W11317846 (cntrl-elec) and 1 WP9758079 (igntr-oven) and 1 WPW10333842 (igntr-oven)"
Gabriel P.
RANGE WHIRLPOOL WEG515S0FS0 "Preheated to 350 and check temperature 357 is heating and cycling on and off is working as design if it happens again office to pre id harness spark and igniter,opt test ok"
Corey L.
DISHWASHER AMANA ADB1400AGW0 "Customer complaint rinse aid has not went down since last visit and dishes are not dry, replaced dispenser, op test good"
Brian M.
REFRIGERATOR KITCHENAID KRFF507ESS01 Cc unit not working not turning on Found unit plugged in not running Lights are off no fans but front UI excepting inputs ice paddle working but not water paddle But unit into test mode to see if I could get fans to run did not work Unplugged unit reconnected connectors on main board Plugged back In lights returned but still not running Put In to diagnostics was able to run fan and compressor test Shut off diagnostics nothing is running Called whirlpool Advised to check over wiring Disconnect power from power board and reconnected again Unit started right up and cooling Needs power board and main control board ; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec)
Brian M.
RANGE KITCHENAID KSGB900ESS2 Cc of door not on correctly Found that I missed the hook on the right side and it was pushing door out venting to control knobs Readjusted door Ran test bake to 350 to make sure knobs where not getting hot OP TEST OK
Corey L.
DRYER WHIRLPOOL WED7300DW0 "Customer complaint dryer won’t start, confirmed, found door switch broken, unit needs new door switch; ordrng 1 WPW10569603 (switch-dor 29.33), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
WASHER MAYTAG MVWB865GW0 "Installed new user interface , op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Installed new control, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRF532SMHV00 "Customer complaint freezer light not working and it’s over freezing, temp was 0 on frz, found frost on slides and door switch, cleared, slides failed, drawers not closing all the way, replaced slides with ts surplus parts, op test good; used 2 WPW10120018XXX DO NOT RESTOCK (TS SURPLUS SLIDE) from stock"
Brian M.
REFRIG/SIDE-BY-S WHIRLPOOL KSC24C8EYY02 Installed ice maker and control Ran test harvest OP TEST OK
David R.
DISHWASHER MAYTAG MDB8989SHZ0 "Replaced console and control. Tested, ran service mode. Op test ok"
Corina B.
WASHER WHIRLPOOL WTW5000DW1 "CC that there is a noise in the rinse or spin. Found the gear case is slipping. Will need a gear case, cam and shifter. ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"
Brian M.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cc that fridge is not cooling down but freezer is fine Found from evap covered in ice Defrosted with steamer Found ff fan not running like it should Needs ff fan kit ; ordrng 1 W11033168 (harns-wire), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR GE ZISS420DRISS Replaced the main control. Optest ok.
Nicholas F.
REFRIGERATOR IKEA IRT138FDM00 Cc freeze is freezing food.confirmed -3 in freezer 26 in fresh food section.installed control allow 24 hours for unit to reach proper temperature
Jeff M.
REFRIGERATOR MAYTAG M1TXEMMWS04 Evap fan failed. Installed new part unit op tested good ; used 1 WP2315539 (MOTOR-EVAP) from stock
Brian M.
DISHWASHER KITCHENAID KDFE104HBL0 Cc of no wash Found wash motor not running but getting power Replaced using truck stock Ran test cycle OP TEST OK ; used 1 W11085683 (PUMP&MOTOR) from stock
Brian M.
WASHER FRIGIDAIRE FFLE3911QW0 Installed listed controls Ran multiple fills and waited for them to agitate OP TEST OK
Nicholas F.
RANGE JENN-AIR JJW2730DS02 Installed control set up touch screen for use.op test good
Corey L.
WASHER WHIRLPOOL WFW94HEAW0 "Installed parts listed, op test good, placed water mit mat"
Jeff M.
WASHER WHIRLPOOL WTW7300DW0 Replace the control board. Didn’t replace the housing because it didn’t come with the tray we need the tray. If we’re replacing the housing because of mold we might as well replace the tray because it has mold on it too; ordrng 1 W10861667 (drawer)
Gabriel P.
DISHWASHER WHIRLPOOL WDP370PAHB0 did not found any issue with dishwasher did notice when is draining the water the pipe where he connect the drain hose is backing the water out he will need a plumber is probably clogged
Brian M.
WASHER MAYTAG MVWB725BW0 Went to install tub found shaft stuck to basket hard to beat shaft from tubWent to install new bearing kit and when removing the upper bearing the Bearing tool blue box stripped and I can not knocked it out or off Needs tub ; ordrng 1 W10381078 (outer tub)
Joe O.
DRYER GE GTUP270GM3WW Installed motor. Ran test cycle. Unit still not staying on. Checked belt switch found unit needs belt switch.; ordrng 1 WD21X10261 (switch interlock)
David R.
WASHER WHIRLPOOL WTW5000DW2 "Cc not working Shifter fault, motor fault, long drain fault. Found control not letting me activate any of the components. Unplugged and plugged back in. Same thing, unit will not call for water or spin or drain or anything. Ordering control, drain pump and motor.; ordrng 1 W10876600 (drain pump) and 1 W11116590 (cntrl-elec) and 1 W11283592 (motor-drve)"
Nicholas F.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Cc refrigerator is not cooling.confirmed 65 degrees in fresh food section.5 degrees in freezer section .evaporator fan is not running.evaporator drain tube is clogged.frost build up in freezer section cause to doo can’t seal properly because the top right door bracket is bent.fresh food door bracket is hitting freezer door scratching it.it is also hitting other fresh food door. Door does not seal properly. Unit needs new door and bracket new evaporator fan motor and blade.and steam out evaporator drain tube.and front grille is missing.; ordrng 1 LW10858417 (dor-fip) and 1 LW10858419 (dor-fip) and 1 W10546299 (hinge,top(rh)) and 1 W10770877 (hinge-door) and 1 WP2163777 (blade-fan) and 1 WPW10353935 (grille) and 1 WPW10464673 (motor-evap), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "CC that there is water leaking on the left door at the mullion strip and at the dispenser. Found a service pointer W11316865 to check for the energy saver mode. The energy saver mode was turned on, turned off. Ran diag correct software. Found the water valve weeping, has correct shut off. Will need a new valve, door and latch. ; ordrng 1 W10873098 (valve) and 1 W10900871 (cover-filt) and 1 WP2223877 (latch)"
David R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Mullion damaged and broke. Ordering mullion; ordrng 1 WP12722815AP (rail-mulln)
David R.
DISHWASHER JENN-AIR JDB2150AWP "Cc some dishes are still dirty after wash, feels like dirty water is getting back into unit. Wash motor working and arms are not clogged. Drain pump is pushing water out. Drain hose does not have check valve out it, the drain pump does. Drain hose is clear, found check valve flap sucked in on drain pump, corrected it. Could be deteriorating from age. If problem still occurs, will need new drain pump. Gave customer estimate for new drain pump, Parts and Labor.; ordrng 1 W10421247 (drain pump asm 85.70), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DISHWASHER MAYTAG MDB4949SHZ0 Cc of water. Found water dripping from back. Cabinet of unit is damaged from shipping probably. Ordering tub.; ordrng 1 WPW10681507 (tub-dishwr)
Corey L.
RANGE GE C2S985SET9SS "Customer complaint range keep going into control loc and not letting out until power is reset, ran diagnostics found f7 shorted matrix, confirmed av notes to replace controls; ordrng 1 wb27k10422 (control ovn (erc3hp) 168.68) and 1 wb27x26525 (glass & touch board 157.18), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
OTR MICROWAVE MAYTAG MMV4205DS1 "Cc not heating. Verified. Checked and found no voltage from high side. Found grill cracked. Will need cap, mag, diode, grill. 10 year warranty on mag; ordrng 1 W10561770 (capactr-mg 26.70) and 1 W10701697 (grill-vent 43.25) and 1 W10818686 (magnetron 157.47) and 1 W11256462 (diode 19.08), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
RANGE KITCHENAID KSGG700ESS1 Replace control module and still spark on its own I believe there is a short on one of spark switches ordering ; ordrng 1 W11376663 (SPARK HARNESS)
Dan H.
RANGE WHIRLPOOL WFE515S0ES1 "Customer complaint that door is broken, found hinges broken, unit needs new hinges; ordrng 1 W10347464 (hinge-door 48.39), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Nicholas F.
DRYER GE DDG5980VALWH "Cc belt snapped confirmed unit needs new belt.make sure we are getting the correct part had to take letters off model number to find itcustomer is getting repair done; ordrng 1 WE12X10014 (belt drive), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Nicholas F.
DRYER WHIRLPOOL WED6620HW0 Installed ui and control started dryer on normal cycle op test good
Joe O.
REFRIGERATOR KITCHENAID KSSS42MDX05 Installed condenser fan. Op test ok
Jeff M.
DISHWASHER MAYTAG 665.13109K902 On my arrival I ran the dishwasher multiple times in a row paused it canceled it started a new cycle was not able to duplicate and issue
Gabriel P.
WASHER MAYTAG MHW5100DW0 "Found error code f3e1 water system error.Check connections from tub to air trap, air trap to pressure hose, and pressure hose to water level sensor. Is pressure hose pinched, kinked, plugged, or leaking air?f8e3 over flow conditions The overflow condition occurs if there is too much water or foam in the washer. If overflow occurs, the valves are closed and the drain pump switches on for at least 30 seconds. If the cycle is running, the washer will repeat this process 4 times before displaying the error code. Once the error code is displayed, the cycle is terminated and all water is pumped out. This routine will also be active during standby mode, except that the washer will drain until the tub is empty.f6e3 communication error acu to ui and f5e2 door lock error At the start of a cycle, the washer attempts to lock the door 6 times. The error code is saved in memory and f6e2 ui lost communication with control ordering parts"
Joe O.
ICEMAKER WHIRLPOOL MFF2558FEZ02 Cc: not producing iceCustomer states unit started producing ice after appointment was made. Found ice wedged and frozen in ice maker. Removed ice. No damage to ice maker. Cycled ice maker. Op test ok
Brian M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 "Cc that ice not dispensing Found auger getting power but not rotating Needs auger motor ; ordrng 1 WPW10309868 (motor160.91), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER MAYTAG MVWX700XL2 "CC that the unit will not spin out the clothes. Found the cam not engaging with the shifter. Adjusted the cam. Ran a calibration. Started a rinse and spin with clothes, would not agitate. Ran a manual agitate and a spin. Will need a new control. Cust does not want to repair."
Gabriel P.
WASHER MAYTAG MVWX655DW1 Found no error code ran calibration and auto test pass customer stated that when she use soak settings stay for hours and when she try to stop it it won’t let her check breaker and make sure that washer it’s on a dedicated circuit which it is but the dryer is gas and is plug in on same outlet as washer whirlpool said that is a problem they both has to have there own dedicated circuit cause it could mess with control