We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Willoughby Hills, OH 44094
Corina B
Job Details:
05/30/2023
"Replaced the Gearcase, slide and washplate. Ran a calibration. Started a quick wash. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Lorain, OH 44053
Angel
Job Details:
05/30/2023
Replaced oven door seal tested unit by preheating oven to 350* opt test good.
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Mantua, OH 44255
Brian M
Job Details:
05/30/2023
Cc unit will not start Found strike damaged Replaced using stock OP Test Ok ; used 1 W11457841 (Strike) from stock
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HW08
Near Rocky River, OH 44116
Marie V
Job Details:
05/30/2023
"Replaced turn table motor, tested it a few times. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Elyria, OH 44035
Angel
Job Details:
05/30/2023
"Cc that unit had a wrench on display and would not let her get the clothes out because it was locked. Unit was unplugged, plugged in unit to test and display was locked not letting the customer do anything. So I showed her how to unlock the screen and ran a test cycle to make sure everything was working properly and it was also ran a quick cycle unit passed and worked as should opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36MDX00
Near Chardon, OH 44024
Joe O
Job Details:
05/30/2023
Installed defrost time. Defrost timer running. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Walton Hills, OH 44146
Bill
Job Details:
05/30/2023
"Cc door alarm keeps coming on, verified cc at last visit. Changed door switch in ff section, opt test good."
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Wellington, OH 44090
Angel
Job Details:
05/30/2023
"Cc that unit was squealing again. Confirmed cc idler pulley was squealing again. replaced rollers idler pulley made sure to lube everything up properly tested unit opt test good. Recommended customer not to overload dryer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET20DMXAN00
Near Solon, OH 44139
Bill
Job Details:
05/30/2023
"Cc freezer not cooling like it should. Confirmed cc at last visit, changed evap fan and bi metal. Opt test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Solon, OH 44139
Bill
Job Details:
05/30/2023
"cc freezer not getting cold, confirmed cc temps in freezer 18 deg temps in ff 33, cross checked temps with inferred thermometer to temps being displayed. Ran diagnostics found defrost thermistor op circuit. No other faults found. Ordered thermistor, scheduled follow up for 6/1; ordrng 1 W10316760 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Ravenna, OH 44266
Brian M
Job Details:
05/30/2023
Installed cutoff sensor and igniter OP Test Ok
We serviced a
KENMORE WALL OVER ELE
Model 790.42003605
Near Gates Mills, OH 44040
Corina B
Job Details:
05/30/2023
Replaced the control and switch. Programmed the control. Tested the oven. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Wellington, OH 44090
Angel
Job Details:
05/30/2023
Cc that unit was making a grinding noise when washing. Ran diagnostics and tried doing a agitation and sounded normal than tried a spin and sounded normal as well. Looked underneath unit snd found pulley was rubbing on shield causing it to make loud noise. Explained to customer about overloading but they werent satisfied so I ran a rinse/spin with a comforter to test unit and it passed as should with no grinding noises recommended them not to overload washer they were not happy but I explained to them to keep unit from damaging or having similar issues opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Gates Mills, OH 44040
Jason N
Job Details:
05/30/2023
"Cc unit ice maker damaged Found stripper plate on ice maker with a broken tab on right side, customer stated its causing the ice cubes to jam inside due to the fact the stripper plate is twisting. Relaxed ice maker using customer supplied pre Id part. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Chagrin Falls, OH 44022
Joe O
Job Details:
05/30/2023
"Cc: not making ice, not dispensing waterFound valve is kicking on when trying to get water. Disconnected water supply. Found unit is getting water. Needs water valves; ordrng 1 W11512399 (Valve-inlet) and 1 WPW10341320 (valve-inlt)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Lakewood, OH 44107
Marie V
Job Details:
05/30/2023
Only received 1 set of wheel racks. Will need the other 3 as well. Also replaced cover and ran unit. Motor is making a funny noise. Cust have a new motor from previous visit. Will replace when come back.; ordrng 3 W10195416V (Wheel)s
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bedford, OH 44146
Corina B
Job Details:
05/30/2023
Replaced the drain pump and control. Ran a calibration. Started a drain and spin. Opt test ok. Brought core back for return
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Westlake, OH 44145
Angel
Job Details:
05/30/2023
"Cc that her freezer has not been cooling as should. Verified temperature and freezer was at 23* but it was in defrost mode and ff section was at 45*. Took apart freezer to get to evaporator and waited a while since when I took off the cover the unit had just started from a defrost, waited about 15mins to see the frost pattern and it only had top with frost couldnt use nitrogen because theyre using it to at least keep stuff cold and some stuff frozen will be ordering compressor, evaporator and drier.; ordrng 1 W11557425 (Compressor) and 1 W11598433 (Evaporator)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Shaker Heights, OH 44120
Jason N
Job Details:
05/30/2023
"Cc unit not workingFound unit will not power on, checked voltage from gfci outlet, 0v. GFCI will not reset. Plugged unit into another outlet, able to power on and run diagnostics. No codes stored, ran auto test cycle, all functions passed. Found coin slide is not able to be pushed in with coins in designated slots. Checked coin box mechanism. Found loose screw interfering with slide. Tightened screw. Coin slide now working. Started unit with coins. Unit powered on and started into cycle. Advised customer they will need an electrician to replace outlet or investigate power loss at outlet. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bedford Heights, OH 44146
Joe O
Job Details:
05/30/2023
Cc: leaking from drain hoseReplaced drain hose. Tested. Op test ok
We serviced a
GE REFRIGERATOR
Model GWE23GYNGFS
Near Lakewood, OH 44107
Jason N
Job Details:
05/30/2023
"Cc unit compressor has crapped outCustomer stated he had another servicer look at unit, they changed the start device to no avail. Verified compressor is locked. Unit will need compressor replaced per GE bulletin REF09-22 for no cool, stalled or locked compressor. Ordering compressor kit per bulletin. ; ordrng 1 WR87X41607 (Compressor) and 1 WR87X30875 (Filter drier) and 1 WR87X30876 (Process valve)"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Rocky River, OH 44116
Angel
Job Details:
05/30/2023
Replaced heating element tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Lorain, OH 44055
Manny
Job Details:
05/30/2023
"Cleared ice from evaporated Replaced heater, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Sheffield, OH 44054
Manny
Job Details:
05/30/2023
"Cc unit no cooling, verified and unit warm in the Ff, Checked pressures and low side in a 15in vacuum,charged with 145 psi of nitrogen and pressure going down slowly, unit micro leak detector and found leak on the copper line coming out of cabinet to drier filter, looks like a split on the line, move the filter and line snapped and its line to short to be able to install a new filter, calling tech line spoke to Ritz, he ask for pictures, sent pictures but due to reception pictures didnt upload, he said hell still submit it but to save the pictures in case they need them, unit sent for review.; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Berea, OH 44017
Manny
Job Details:
05/30/2023
"Cc unit not working and smells like burnt, disconnected and noticed outlet and cord melted, advise customer to have an electrician come out and fix the outlet, he asked to replace the cord, explain that we might have other issues that I couldnt find since the unit needs power, replaced power cord and advise customer not to use the u it until the outlet has been replaced.; used 1 PT600L (4 PRONG DRYER CORD) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Seven Hills, OH 44131
Corina B
Job Details:
05/30/2023
CC that the load and go is not working. Ran diag test and the load and go dispensed. Advised Cust that the dispenser only dispense 1 tablespoons per x concentrated detergent at a time. 1-2 tablespoons of he detergent per load and 6-8 bath towels equals a full load. Opt test ok.
We serviced a
AMANA RANGE
Model AGS5730BDB
Near Aurora, OH 44202
Brian M
Job Details:
05/30/2023
Cc unit not baking Found igniter Open Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Chagrin Falls, OH 44023
Brian M
Job Details:
05/30/2023
Cc partial cool Found evap fan not running Needs evap fan Also blend door is loud ; ordrng 1 W11024089 (motor-evap) and 1 WPW10196393 (damper control assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Westlake, OH 44145
Marie V
Job Details:
05/30/2023
"Cc that unit was flooded inside with water. Showed pics. Confirmed, found water valve is cracked will need new. ; ordrng 1 W11482383 (Water valve) and 1 W11482382 (Water tank) and 1 W11390781 (Tie wire)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Avon, OH 44011
Marie V
Job Details:
05/30/2023
"Cc that unit still making the noise. Called techline spoke to leon, he said to use zipties to adjust the lines. If you hold line and noise goes away theres nothing else broken. Compressor amp reading when is at the highest is 2.1amp. Range is from 1 to 3 amps . Unit is working as designed. Op test okTested compressor, condenser fan, evaporator fan. All working as designed."
We serviced a
MAYTAG RANGE
Model MER8600DS0
Near Parma, OH 44134
Corina B
Job Details:
05/30/2023
CC that the oven is not heating. Confirmed. Found the bake element is open. Will need a new element. Part is under warranty ; ordrng 1 W10779716 (Bake element)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Jason N
Job Details:
05/30/2023
Installed main control. Ran rinse and spin cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Chagrin Falls, OH 44022
Joe O
Job Details:
05/30/2023
Installed freezer led. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Middleburg Heights, OH 44130
Corina B
Job Details:
05/30/2023
Replaced the gasket. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Cleveland, OH 44108
Jason N
Job Details:
05/30/2023
Installed ice maker. Ran manual harvest test. Ice maker indexed and filled mold with water. Op test good.
We serviced a
GE WASHER
Model WBVH6240FWW
Near Solon, OH 44139
Brian M
Job Details:
05/30/2023
"Cc unit not spinning properly, found boot damaged due to bearing in tub causing unit to wobble When hand spinning basket you can feel the bearing grinding and not allowing a smooth roll Needs tub bearing replaced, parts are Discontinued ; ordrng 1 WH45X10071 (rear_tub) and 1 WH45X10069 (Tub)"
We serviced a
KITCHENAID RANGE
Model KODE900HSS00
Near Chagrin Falls, OH 44022
Brian M
Job Details:
05/30/2023
Cc unit will heat up but unit never shows temp just pre heat Diagnostics errors show f6e0 f6e6 and f2e1 Parts under 60 month warranty ; ordrng 1 W11399172 (Ui) and 1 W11399172 (Control) and 1 W11294388 (cntrl-elec)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Garfield Heights, OH 44128
Corina B
Job Details:
05/30/2023
CC that the oven does not heat and the glass is broken. Confirmed. Found the gasket around the oven is ripped. The igniter it 2.6 amps. Will need a gasket and igniter.office to reschedule appointments ; ordrng 1 W11176454 (Igniter) and 1 WPW10535778 (Gasket)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Cleveland Heights, OH 44121
Jason N
Job Details:
05/30/2023
"Cc unit fault code f2e1 and bake does not workRan diagnostics, confirmed fault code f2e1 for shorted keypad. Unit will need control replaced. Customer declined repair, estimate only. ; ordrng 1 W11258611 (Control-elec)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Shaker Heights, OH 44120
Bill
Job Details:
05/30/2023
"Cc not draining, verified cc. Changed drain pump tested unit opt test good. Uploaded pop pic"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Strongsville, OH 44136
Manny
Job Details:
05/30/2023
"Tried running step 40 to homed 3 way valve, valve not activating.; ordrng 1 W11594657 (3 way valve (under warranty for parts))"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL1
Near Mentor, OH 44060
Jason N
Job Details:
05/30/2023
"Cc unit fault code flashing and stops before the end of the cycle. Ran diagnostics, found fault code 10-4 for diverter cannot find positions in history. Replaced diverter assembly using misc. truck stock part. Ran test cycle, observed unit, all functions passed. No faults at end of cycle. Op test good. ; used 1 W11460945 (Pump/motor assembly) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Mentor, OH 44060
Jason N
Job Details:
05/30/2023
"Cc unit making squealing noise occasionally during cycleRan dryer test, confirmed noise from belt pulley. Replaced belt idler pulley using truck stock part. Reran dryer test, no abnormal noises heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Cleveland, OH 44128
Corina B
Job Details:
05/30/2023
"CC that the unit will not unlock. Confirmed. Drain pump is not turning on. Vacuumed out the water. Found the drain pump wires pinched. Spliced the wires. Will need a new harness. ; ordrng 1 W11591637 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Parma, OH 44134
Bill
Job Details:
05/30/2023
"Cc not making ice, confirmed cc on last visit. Installed new ice maker and wire harness. Opt test good."
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Mayfield, OH 44143
Corina B
Job Details:
05/30/2023
"Replaced the door and panel. Opt test ok. Badge was never ordered. Customer can install; ordrng 1 WPW10612925 (Badge), O-SMS tckt"
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Perry, OH 44081
Dan H
Job Details:
05/30/2023
"Installed new belt and speed sensor, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Painesville, OH 44077
Dan H
Job Details:
05/30/2023
"Customer complaint that unit is not spinning properly, started drain and spin cycle, lid locked, unit did not spin, unit needs new motor, rotor and rps , customer does not want repair; ordrng 1 WPW10419333 (Motor) and 1 WPW10178988 (Sensor) and 1 280146 (Rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Mentor, OH 44060
Dan H
Job Details:
05/30/2023
"Recovered refrigerant, installed filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.66oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW0
Near Moreland Hills, OH 44022
Joe O
Job Details:
05/30/2023
Installed ui and pressure sensor. Unit started. Ran diagnostics test cycle. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Painesville, OH 44077
Dan H
Job Details:
05/30/2023
"Insnew sump assembly, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Geneva, OH 44041
Dan H
Job Details:
05/30/2023
"Installed new ice maker , op test good"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Pepper Pike, OH 44124
Joe O
Job Details:
05/30/2023
"Cc: whites cycle intermittently not working, normal cycle loudFound error codes f7e6(motor circuit open) f0e3(overload). Ran diagnostics test cycle. Found cam worn, belt stretched. Found unit is hitting the floor during operation. Needs cam and belt. Replaced cam and belt. Ran diagnostics test cycle. Advised customer on loading. ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
GE WASHER
Model GTW680BPL1DG
Near Jefferson, OH 44047
Dan H
Job Details:
05/30/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Conneaut, OH 44030
Dan H
Job Details:
05/30/2023
"Customer complaint that unit is not starting, confirmed, unit is flashing f1e1(main control fault) error code, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11513246 (Cntrl)"
We serviced a
GENERAL ELEC DRYER
Model n/a
Near Chardon, OH 44024
Brian M
Job Details:
05/30/2023
Model serial missing But customer had parts needed Installed Customer supplied bearing slides
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FTS04
Near Avon, OH 44011
Angel
Job Details:
05/30/2023
Replaced compressor and inverter recharged unit with 7.5oz of R134a and recommended customer to wait at least 24hrs for proper cooling.
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Jefferson, OH 44047
Brian M
Job Details:
05/30/2023
"Cc unit will not startFound ui board to be screen glitching Screen cuts out, has lines Needs ui ; ordrng 1 W11478524 (Ui)"
We serviced a
MAYTAG DISHWASHER
Model MDB8979SFZ2
Near Mayfield Heights, OH 44124
Joe O
Job Details:
05/30/2023
Installed tracks. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD6120HW0
Near Painesville, OH 44077
Joe O
Job Details:
05/30/2023
Cc: door not closingFound front panel warped. Straightened panel. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALW0
Near Geneva, OH 44041
Joe O
Job Details:
05/30/2023
"Cc: not working, error code f6e1, ui peelingFound ui is allowing selections, but will not allow entry into diagnostics or exit out of error code. Found control is receiving proper power. Needs controlAdvised customer could also need ui as ui could have taken out controlCustomer does not want to repair at this time; ordrng 1 W11506011 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Strongsville, OH 44136
Manny
Job Details:
05/30/2023
"Cc unit leaking inside, verified and valve not closing, valve is discontinued.; ordrng 1 2199838 (valve,water(discontinued))"
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBL3
Near Cleveland, OH 44122
Corina B
Job Details:
05/26/2023
"CC that the unit is not turning on. The ui is not responding. Checked the ribbon cable. Will need a new ui. Customer does not want to repair.; ordrng 1 W10757829 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
Near Amherst, OH 44001
David R
Job Details:
05/26/2023
Received nitrogen tank
We serviced a
GE STACK W/D
Model GUD27ESSJ0WW
Near Geneva, OH 44041
Dan H
Job Details:
05/26/2023
"Installed new tub ring, op test good"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM04
Near Chagrin Falls, OH 44022
Bill
Job Details:
05/26/2023
"Cc noise during operation, confirmed cc on last visit. Changed damper. Opt test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Cleveland, OH 44120
Manny
Job Details:
05/26/2023
"Replaced control, cap and pump, ran calibration and test cycle opt test ok, took core for return"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Broadview Heights, OH 44147
David R
Job Details:
05/26/2023
"Cc unit making noise. No error codes. Ran test diagnostics, banging coming from drain hose hitting back of unit. Also found weird noise coming from belt and cam pulley. Replaced belt and cam from t/s. Zip tied drain hose. Ran test diagnostics again, good. Ran a cycle drain/spin with load in. All normal sounds. Good. Op Test Ok. **advised customer if more zip ties are needed and styrofoam, they can install. Also mentioned anti vibration pads as well. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS00
Near Kirtland, OH 44094
Jason N
Job Details:
05/26/2023
Installed ice door and motor assembly. Ensured ice door closing properly. Advised customer to monitor for several days.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Geneva, OH 44041
Dan H
Job Details:
05/26/2023
"Customer complaint that unit is not working properly, ran diagnostics found f8e1(long/no fill) error code, valves open and close, started normal wash cycle, unit filled up basket completely and then canceled and drained, pressure hose is clear, unit needs new control, customer does not want repair; ordrng 1 W11399433 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near South Euclid, OH 44121
Manny
Job Details:
05/26/2023
"Replaced control and pump, ran calibration and test cycle. Customer stated bleach going on the floor noticed basket leaning forward, level unit and ran water through the bleach the bezel and none on the floor. Opt test ok took core for return"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Richmond Heights, OH 44143
Jason N
Job Details:
05/26/2023
"Cc unit leaking water from rear corner Customer had just run a clean cycle and water leak was evident. Pulled rear panel, found tub vent pipe missing. Ordering replacement vent pipe. ; ordrng 1 W11599075 (Vent pipe)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW3
Near Madison, OH 44057
Joe O
Job Details:
05/26/2023
Cc: sparkingFound no burned wires. Ran test heat. No sparking. Unit heating. Could not duplicate issue. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL3
Near Huntsburg, OH 44046
Joe O
Job Details:
05/26/2023
Cc: leakingFound tub has dent causing separation. Needs tubTub out of stock stock. Office to reschedule; ordrng 1 W11409865 (Tub)
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Geneva, OH 44041
Dan H
Job Details:
05/26/2023
"Customer complaint that unit is leaking, confirmed found hot valve cracked, , installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Maple Heights, OH 44137
Corina B
Job Details:
05/26/2023
CC that there is a noise when its on and clothes are coming out wet. Confirmed. Found a screw inside the felt hitting the drum. Removed the screw. The dryer is over packed with clothes. Advised Cust 6- 8 bath towels equals a full load. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA71CIHN00
Near Chardon, OH 44024
Joe O
Job Details:
05/26/2023
"Cc: freezing in ff sectionFound ff temp at 42 degress. Freezer at 10 degrees. Customer has temps set to 45 and 5 degrees. Customer stated its freezing on top shelf. Found temps close to set point. Advised customer on loading, and avoiding the vent. Unit functioning as designed. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Euclid, OH 44123
Jason N
Job Details:
05/26/2023
"Cc unit freezer door not sealing, ff section too coldReplaced freezer door gasket using customer supplied pre Id part. Customer had ff section temperature setting on max cool. Reset temperatures to recommended and advised customer to monitor."
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Euclid, OH 44132
Jason N
Job Details:
05/26/2023
"Cc unit not powering on Customer stated the unit is still not able to powered on occasionally. Called wp techline, Leon, all voltages checks good, and due to fault code f6e1 in fault history, suggestion of replacing both UI console and main control to start.. Console not showing in stock from Marcone, office to contact customer with next service date.; ordrng 1 W11583885 (Console) and 1 W11565020 (ACU control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44120
Bill
Job Details:
05/26/2023
"Cc not working, confirmed last visit. Replaced transmission, belt, splutch, hub,capacitor, shifter, wash plate. Ran calibration, then ran diag auto test. Opt test good.; used 1 W11255817 (Hub), and 1 W11239857 (Belt) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS10B
Near Lorain, OH 44053
Angel
Job Details:
05/26/2023
"Cc that unit will not start just turns on and thats it. Tried starting unit and start led just flashes like it was paused, took of console and found latch shorted and connectors welded on to terminals will need latch and harness. Gave customer estimated and decided they will rather buy new.; ordrng 1 5304517280 (Latch) and 1 5304504853 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Brecksville, OH 44141
David R
Job Details:
05/26/2023
Replaced right door gasket. Good. Op Test Ok.
We serviced a
AMANA REFRIGERATOR
Model A8TXNWFBBOO
Near Atwater, OH 44201
Brian M
Job Details:
05/26/2023
"Cc no cooling in fridge Found fan not running Spun by hand and it took off Advised on fan replacement ; ordrng 1 WPW10188389 (motor-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Ravenna, OH 44266
Brian M
Job Details:
05/26/2023
Cc of squeaking Could not duplicate but replaced dryer rollers and idler using kit Advised to watch ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Broadview Heights, OH 44147
David R
Job Details:
05/26/2023
"Cc unit only made a little bit of ice. Icemaker turned on, found ice tray upside down. Cycled off power. Reset icemaker. Ran through home position, no frost/ice blocking line. Icemaker called for water. Good. ***Customer to monitor, if any problems after today. Will put order in for new icemaker. W10873791."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Ridgeville, OH 44039
Marie V
Job Details:
05/26/2023
When arrived took temps freezer at 4* and ice maker bin is full. Advice cust to monitor. Op test ok
We serviced a
MAYTAG DRYER
Model MGD6230RHW1
Near Aurora, OH 44202
Brian M
Job Details:
05/26/2023
Installed panel and top OP Test Ok
We serviced a
HOTPOINT DISHWASHER
Model HDA2100H65CC
Near Geneva, OH 44041
Dan H
Job Details:
05/26/2023
"Customer complaint that unit is not washing or draining, confirmed, wash motor is making grinding noise, unit needs new wash motor assembly, customer does not want repair ; ordrng 1 WD26X10051 (Wash motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Maple Heights, OH 44137
Corina B
Job Details:
05/26/2023
"CC that the gas company tagged the unit for CO. Removed the flame spreader and cover checked the flame, blue. Lights on the first spark. CO detector is in the living room. Found pans and cookie sheets in the bottom drawer. Removed the pans from the drawer. Heated oven to 350* cycled several times lights on the first spark. Working as designed.. opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB00
Near Cleveland Heights, OH 44118
Manny
Job Details:
05/26/2023
"Cc unit not cooling, verified and unit is warm in both compartments, pulled unit out and hooked to killawatt and unit pulling 9.33 amps, and compressor humming, unit needs compressor and dryer, customer will not proceed with the repair.; ordrng 1 WPW10507886 (compressor) and 2 WPW10143759 (Dryer)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958WEW1
Near Cleveland, OH 44109
Corina B
Job Details:
05/26/2023
CC that the ff section is not cold enough and the freezer is to cold. Confirmed. Fz -7 ff 60. Damper is open. Found the unit is not going into a defrost. Ran frost defrost would just come out of it. Will need a new control. Replaced the control from t/s. Steamed out the evaporator and cleaned the condenser coils. Opt test ok. ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB02
Near Wickliffe, OH 44092
Jason N
Job Details:
05/26/2023
"Cc unit not making iceFound ice container is full of ice. Customer stated no ice comes out when she tries to dispense. Ran ice dispense test, ice is fused together in container. Shook up container to break ice apart. Retested, ice will not dispense, ice container auger coupler is worn. Unit will need ice container replaced. ; ordrng 1 W11185686 (Ice container)"
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Solon, OH 44139
Brian M
Job Details:
05/26/2023
Cc unit not starting Found main switch not working properly Will need main start switch ; ordrng 1 W10813586 (switch-off) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cleveland, OH 44144
Marie V
Job Details:
05/26/2023
"Replaced control, getting 120 out of board ignitor not working, is a new ignitor, called whirlpool tech line spoke to rob, getting 120 out he said to replace harness. ; ordrng 1 W11590294 (Ignitor) and 1 W11465032 (Harness)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Parma, OH 44129
Corina B
Job Details:
05/26/2023
Replaced the gasket. Started a cycle. Let run for 30 minutes. No leaks. Opt test ok
We serviced a
MAYTAG WASHER
Model WTW5057LW0
Near Ashtabula, OH 44004
Dan H
Job Details:
05/26/2023
"Customer complaint that unit is not working, customer was not pressing start button, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near North Olmsted, OH 44070
Angel
Job Details:
05/26/2023
"Cc that her pastries are still burning. Verified and customer is using the small oven on top which doesnt let the heat circulate properly, for baking cakes, cookies just pastries in all explained to her to use the convection bake which would be in the lower oven which circulates the heat evenly around the oven getting a better baking result. Also to wait at least 15mins before inserting food into oven after preheating to set temperature unit working as designed opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSF25C2EXW00
Near Cleveland Heights, OH 44118
Manny
Job Details:
05/26/2023
"Replaced thermostat turned unit on and off to make sure thermostat was good, advise customer to allow 24 to 48 hours for temp to get back to normal. Opt test ok."
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Lakewood, OH 44107
Corina B
Job Details:
05/26/2023
"CC that the unit does not turn on. Confirmed. Checked the outlet, good. Checked the fuses, good. Checked the power into the control 120 volts. Will need a control and ui. ; ordrng 1 W11406484 (Overlay) and 1 W11481389 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS02
Near Willowick, OH 44095
Jason N
Job Details:
05/26/2023
"Cc unit ice maker not making ice/leaking and refrigerator door not staying shutRan manual ice maker harvest test, ice maker indexed but stuck in cycle, mold heater is not turning on. Ice maker will need replaced. Found ff door closure cams worn down flat. Closure cams will need replaced. Icemaker is not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 WPW10329686 (Cam door) and 1 WP2182179 (Cam-door) and 1 4317943 (Icemaker)"