Local Reviews
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Corina B.
DG312 Maytag Dryer CC that the unit will not heat. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found the ignitor is open, has 120 volts going to the ignitor. Replaced ignitor from t/s. Optest ok. ; used 1 279311 (IGNITOR 4242)
Chad P.
WDF520PADM0 WHIRLPOOL DISHWASHER Installed drain hose. Op test ok. ; Job Cmpltd,
Dan H.
WGD6400SW0 WHIRLPOOL DRYER Customer complaint of loud noise, confirmed, noise is coming from idler pulley, unit needs new idler pulley; ordrng 1 8547174V (pulley-idr)
Brian M.
MVWC565FW1 Maytag Washer Cc that unit is snagging the towels and hard to start machine Found a hook In there dryer causing the snagging did not remove just pointed it out to customer Ran diagnostics found error F1E1 F1E2Main control fault, motor control fault Can not duplicate issue Pre Id control board If hard start continues ; Job Cmpltd
Dan H.
KRFC704FPS00 KITCHENAID REFRIGERATOR Installed all parts, compressor started, op test good ; Job Cmpltd
Dan H.
LDE8414ACE WHIRLPOOL DRYER Installed new blower wheel, op test good ; Job Cmpltd
Corina B.
MVWB835DW3 Maytag Washer CC that an error codes LF came up. Ran diag f3e2 inlet water temp F8e1 long fill. Found the water valve is open. Will need a new valve.; ordrng 1 W11172234 (VALVE )
Dan H.
LFHB2741PFBA FRIGIDIARE REFRIGERATOR Installed new ice box seal kit, op test good ; Job Cmpltd
Macaulay G.
AMV2307PFS WHIRLPOOL MICROWAVE Found some keys on keypad not working. Office to order front panel.; ordrng 1 W10918931 (panl-cntrl)
Macaulay G.
WDF320PADB2 WHIRLPOOL DISHWASHER Dishwasher not advancing through cycle after filling. Found control board sending voltage to sump but motor not pumping. Customer does not want to repair.
Macaulay G.
WTW8900BC0 WHIRLPOOL WASHER Replaced washer bearing kit and washplate. Tested washer. Washer is operating properly.; Job Cmpltd
Macaulay G.
KDTE104EBL1 KITCHENAID DISHWASHER Unit fills with water but does not wash. Voltage to sump is 120 vac. Sump motor not engaging. Replaced sump and motor assembly from truck stock. Tested ok. No leaks.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
Chad P.
WDF550SAAS WHIRLPOOL DISHWASHER Installed parts listed. Op test no good. Unit will now go into diagnostics but still will not energize the components. Found latch not striking neutral door switch. Switches both check good. Needs latch assy replaced. ; ordrng 1 WPW10567588 (LATCH
Chad P.
MVWC565FW1 MAYTAG WASHER Found unit will not run service mode. Ran drain spin. No op. and shifter doing nothing. Motor and wiring checks good. No power to motor. Shifter fault stored. Needs shifter and control replaced. ; ordrng 1 W10913953 (SHIFTER) and 1 W11162438 (CONTROL)
Chad P.
MVWC565FW0 MAYTAG WASHER Found coin binding agitator. Removed and ran calibration and service test mode. Op test ok. ; Job Cmpltd
Chad P.
JIC4536XB00 JENN-AIR COOK TOP Installed control and programmed. ; Job Cmpltd
Brian B.
MHW7000XG1 MAYTAG WASHER Replaced drain pump. Ran test cycle. Op test ok.; Job Cmpltd
Brian B.
WMH32517AB2 WHIRLPOOL MICRO OVEN found intermittant interlocks. Replaced interlocks from t/s. Tested unit. Op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
Brian B.
KSF26C7XYY00 KITCHENAID REFRIGERATOR Removed Freon, Replaced evap and dye filter. Pulled vacuum to 30”, held, recharge 5.3 oz Freon. Ran diag step 4, monitored pressures. Closed system, op test ok.; Job Cmpltd
Brian M.
MBF2258FEZ01 Maytag Refrigerator Cc that unit is dripping water on bottom of freezer Found ice build up on freezer floor and drip pan full of ice Needs drain tube replaced per Special Project S38253Used drain tube from T/SOP TEST OK ; used 1 W10619951 (TUBE-DRAIN)
Gabriel P.
WEE745H0FS1 Whirlpool Range nstall listed parts Control panel was damage on arrival Ordering anotherOP TEST No good upon plugging the stove back in there was not 240 v coming from outlet to the stove Needs an electrician to verify power then reschedule Cc that unit will not level out .. chassis seems to be tweaked Making it not able to sit flush on both sides of counter ; ordrng 1 W10884503 (panl-cntrl),
Corey L.
MGDC300XW1 Maytag Dryer Customer complaint unit is not heating, vent disconnected when tech arrived, customer said he is replacing it this evening with a solid metal vent, customer stated vent was fairly clogged when he removed the vents, started timed dry, unit is hopping on rollers, unit is not heating, found thermal fuse open, quoted customer for rollers and thermal fuse, replaced parts with truck stock, op test good; used 1 WP3392519 (THERMAL FUSE 15.30), and 1 WPW10314173 (SUPPORT ROLLER 16.58)
Corey L.
MGR8800FW0 Maytag Range Customer complaint exterior door glass is has a gap she noticed while wiping, tightened brackets for outer door glass, op test good;
Corey L.
KFES530ESS0 Kitchenaid Range Customer complaint of f6e9 error code when preheating, ran diagnostics found f6e9 appliance manager lost communication, cleared codes, reset control, started control auto test, f2e1 stuck key was displayed, started bake cycle set at 400 degrees, unit heated to 400 degrees, techline suggests to monitor and is code reappears see if there have been power outages or surges in the area as this is most likely the cause, also if it happens unplug or cut power to the unit for one minute to reset the boards to talk with each other again since we have replaced every component in the unit that would be causing the miscommunication to occur;
Corina B.
MVWB835DW3 Maytag Washer CC that an error codes LF came up. Ran diag f3e2 inlet water temp F8e1 long fill. Found the water valve is open. Will need a new valve. Called SM to order part. ; ordrng 1 W11172234 (VALVE ),
Corina B.
KRMF706ESS00 Whirlpool Refrigerator CC that the unit is saying PO. when arriving the UI is flashing P.O. FZ 37 FF 44. The unit turned off by itself when standing there. Checked the voltage at outlet when turning unit on. The voltage stayed at 120v when the compressor turned on. Will need the controls and UI. Called SM to order parts. ; ordrng 1 W10894103 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec),
Robert A.
WFW9150WW01 Whirlpool Washer C that the washer is not draining and is leaking water. Pulled drain pump found socks in the pump. Cleaned pump. Ran a normal load and a drain spin. Optest ok
Corina B.
KBMS1454BSS0 Kitchenaid Microwave Found that I just need to adjust the door cams. Optest ok.
Arthur V.
WHIRLPOOL REFRIGERATOR WRS325SDHZ00 Customer states temp in fresh food area is not cold enough. Temp on top shelf in fresh food at 35 deg. Temp on bottom shelf is 36 deg set at one bar (warmest setting)temp in freezer 04 deg set at two bars talked to David at techline file number 7721874430. THE USER GUIDE IS INCORRECT. THEY USE BARS 1-5 to set temp. In the users guide they tell the consumer 5 bars is warmest and one bar is coldest when it is exactly the opposite. Advised cust to leave settings at the recommended setting 3 bars. Also there is a check mark at the three bar setting re leveled so that doors were even at the top. ; Job Cmpltd,
Arthur V.
FRIGIDAIRE WASHER ATF8000FG1 Customer getting a e38 error code Techsheet does not have a e38 error code listed. Called Frigidaire techline and talked to Mike After running diagnostics unit getting a e5e unit needs a main bd and a motor control bd. Est = 89.95 sc. 110.00 labor. Parts 380.69. Parts needed are 1-137007000. And 1-134743500. Total est = 621.28. Customer does not want repaired——- customer to replace unit. ; , Job Cmpltd,
Arthur V.
MAYTAG WASHER MVWB835DW1 Upon arrival unit will not power up. Put unto diagnostics getting a f6e2 error twice. Replaced main control and console assembly. Ran a service diagnostics verification cycle and it passed. Then i tested on normal cycle. Unit filled and agitated properly. Drained out water. Pump and spin working as designed. Op test good. Took core for return ; Job Cmpltd,
Robert A.
WHIRLPOOL DISHWASHER WDT720PADM2 Installed sump, ran diagnostics cycle, op test ok; Job Cmpltd,
Robert A.
MAYTAG WASHER MVWB725BW0 Installed valve and disps, ran recal cycle, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WTW57ESVW1 Found lid switch broken needs switch; ordrng 1 WP8318084 (LID SWITCH30.65), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/2 WED 9-12,
Corina B.
MVWC360AW0 Maytag Washer Replaced the parts listed. The pulley nut would not come off and the actuator, was covered in oil. Ran a calibration. Optest ok. used 1 W10721967 (PULLEY), and 1 WPW10006355 (ACTUATOR)
Corey L.
MVWC565FW1 Maytag Washer Started manual high speed spin, unit does excessively shake, Installed new suspension, shaking did get slightly better but customer unhappy with the change, he is dissatisfied with the units design
Dan H.
GI5FVAXVB00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees, freezer section temperature at 41 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, unit needs new start device, installed new start device, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; used 1 8201786 (STARTER)
Dan H.
KDTE504DSS0 KITCHENAID DISHWASHER Installed new user interface and tracks, op test good ; Job Cmpltd
Dan H.
FWT449GFS1 FRIGIDIARE WASHER Customer complaint that unit smells and customer wants unit looked over, all functions working correctly, advised customer to use affresh to clean unit out and on proper soap usage, unit is operating as designed
Macaulay G.
MVWC565FW1 MAYTAG WASHER Customer complaint was for washer not filling with very much water and making strange noises when agitating. Found error for long fill, no fill. Tested all components in manual test mode. All components tested ok.
Macaulay G.
WFG525S0HZ0 WHIRLPOOL RANGE Found bottom panel in oven loose, reattached, bottom panel has a warp in it. Office to order another bottom panel.; ordrng 1 WP3195097 (bottm-oven)
Chad P.
WRB322DMBW00 WHIRLPOOL REFRIGERATOR Installed foot and screws. Op test ok. ; Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WTW5000DW0 RA there 4/30 MON, 10:10 to 10:56, Ran diognastics, long drain, pressure sensor fault, cleared pressure hose, ran recal cycle, good, ran rinse and spin, ng drain pump,failed, needs drain pump and control; ordrng 1 W10634026 (CONTROL) and 1 WPW10581874 (DRAIN PUMP), schdld next appmnt for 5/3 THU !
Chad P.
MDB4949SDZ0 MAYTAG DISHWASHER Installed parts listed. Cover not delivered. Should be in today. Showed Cust how to install it. He will do it. No need to return. Job Cmpltd
Chad P.
MVWX655DW1 WHIRLPOOL WASHER Found unit with standing water. Pump not running. Removed pump and a nail fell out. Reinstalled. Op test ok. Advised on checking pockets.
Brian B.
WRF767SDEM01 WHIRLPOOL REFRIGERATOR CC that machine stopped cooling. Checked temps, 3 frz, 40 ff, temps are normal. Freezer evap evenly frosted, compressor and fans running. Entered diag and ran step 3, fans and damper working. Ran step 5, compressor speed, ramped up to high speed then back down, working properly. Sealed system checks ok.. machine working properly at this time. Customer unplugged, this may have reset main control. Op test ok.; Job Cmpltd
Brian B.
SDG2606AWW WHIRLPOOL DRYER Machine making loud noise and not blowing air. Removed front and drum. Found blower wheel broken. Could not remove blower wheel from motor shaft shank is broken. Will need to order new motor, blower housing and wheel. Will also need new belt and idler pulley. R/s per Cust req.; ordrng 1 56000 (blower wheel) and 1 56020 (blower hsg) and 1 WP2200376 (MOTOR) and 1 WP40111201 (BELT) and 1 WPY54414 (IDLER PULLEY)
Brian M.
WTW5000DW Whirlpool Washer Cc that unit does not spin out all the time Ran diagnostics found error for off balance load Ran auto test and calibration mode OP TEST OK Advised Cust on overloading and out of balance loads ; Job Cmpltd,
Brian M.
KBFS25EWMS5 Kitchenaid Refrigerator Installed ice maker and wire harness Ice maker rotating and calling for water but nothing Checked power at water valve has power but not releasing Needs water valve replaced ; ordrng 1 WP12544124 (valve
Jeff M.
WHIRLPOOL DISHWASHER WDF560SAFW0 Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
FRIGIDAIRE WASHER ATF7000EP The units rear bearing are failing. The rear bearings are not available. Estimate only ; ordrng 1 134721310 (shell,tub,rear N/A) and 1 137105900
Jeff M.
FRIGIDAIRE DISHWASHER FGBD2431KB1 Installed new part unit op tested good. In the process of pushing the sump in place I put too much pressure on that metal screen and indented it. ; ordrng 1 154283005 (filter assy), schdld next appmnt for 5/2 WED 8-12,
Arthur V.
MAYTAG DISHWASHER MDB4949SDE3 Selector buttons were sticking and the start selector would not work at all Replaced console assembly and tested unit. Op test good ; Job Cmpltd,
Arthur V.
GENERAL ELECT REFRIGERATOR DFE28JSKESS Found ice funnel cracked and needs replaced ; ordrng 1 WR17X13099 (funnel ice), schdld next appmnt for 5/4 FRI !,
Robert A.
WHIRLPOOL WASHER WTW8900BC0 Found unit not getting cold water, cleared valve sctrrn, tested unit, op test ok; Job Cmpltd,
Corey L.
MED7500YW2 Maytag Dryer When pulling dryer out of closet I found the foil style vent pinched behind washer and with more than 5 90degree bends restricting airflow, customer had semi rigid metal vent behind foil vent that had not been stretched yet, removed foil style vent replaced with semi rigid vent, found tco open, replaced tco op test good, found a bracket holding one of the coils in the element broke allowing coil to sag, unit needs new element assembly ; ordrng 1 WP8182528 (element)
Robert A.
WHIRLPOOL WASHER WTW8900BC0 Found unit not getting cold water, cleared valve sctrrn, tested unit, op test ok; Job Cmpltd,
Corina B.
WTW8800YC1 Whirlpool Washer CC that you sent the control on a cycle and it goes to a different cycle and the spin cycle is loud. When setting the cycle to a white load the control goes to a clean wash cycle. Ran a drain and spin and the bearings are bad. Will need a new control, UI hub and bearings. ; ordrng 1 W10435302 (bearing) and 1 W10761635 (cntrl-elec) and 1 W10820039 (hub) and 1 WPW10404675 (console)
Corina B.
WED8800YC1 Whirlpool Dryer Replaced the fuse. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Checked outside vent, good. Optest ok.
Robert A.
GENERAL ELEC WASHER GTW810SSJ1WS Found leak is from disp area, needs disp and tub ring; ordrng 1 WH45X22990 (TUB RING) and 1 WH47X24855 (DISP), schdld next appmnt for 5/4 FRI !
Macaulay G.
KDFE104DSS5 Kitchenaid Dishwasher KDFE104DSS5
Macaulay G.
WFG515S0EB1 Whirlpool Range Installed oven ignitor, op test good; Job Cmpltd
Corina B.
MHW3505FW0 Maytag Washer CC that the unit will turn on for 2 minutes then turn off. Ran diag, ran CO test, ran a normal load for 10 min. and a drain and spin. Cust had video of the control cycling with the lights flashing on the soil levels and would not start. Advised cust to use 1 to 2 tablespoons of he detergent. Running as designed. Optest ok
Jeff M.
WHIRLPOOL DRYER WED49STBW1 The units steam valve is not hooked up unit op tested good ; Job Cmpltd,
Arthur V.
MAYTAG WASH/DRY STACK LSE7806ACE Installed timer no good talked to JR but there is no wiring diagram Talked to Tim. Will check Monday on finding a wiring diagram ; schdld next appmnt for 4/30 MON !,
Arthur V.
MAYTAG WASH/DRY STACK LSE7806ACE Installed timer no good talked to JR but there is no wiring diagram Talked to Tim. Will check Monday on finding a wiring diagram ; schdld next appmnt for 4/30 MON !,
Dan H.
MVWC360AW0 MAYTAG WASHER Customer complaint that unit stopped mid cycle, found unit not draining, drain pump is recieving 120vac, impeller is broken, unit needs new drain pump, installed new drain pump , op test good; used 1 WPW10276397 (PUMP ASM, DRAIN)
Arthur V.
GE WASHER GHWN4250D1WW Found obstruction in pump causing no drain Removed obstruction and unit drains. Op test good ; Job Cmpltd,
Macaulay G.
WRF560SEYM05 WHIRLPOOL REFRIGERATOR Found drain clogged, cleared drain. Tested ok.; Job Cmpltd
Chad P.
CWE5800ACB MAYTAG WALL OVEN Pulled part for return. Cust will call when part comes in.
Robert A.
KITCHENAID REFRIGERATOR KFXS25RYMS2 Found evap drain frozen, replaced evap drain, cleared ice, op test okparts only to Special Project S38253; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
Corey L.
110.28062800 Kenmore Washer Cc that unit is not draining and spinning Ran diagnostics found error f71Suds lock Ran multiple test could not duplicate issueBasket ran and spun at all 3 speeds and drained Could not duplicate issue Advised customer on soap usage ;
Holly B.
WRS325FDAW02 Whirlpool Refrigerator Customer complaint no ice is dispensing, found ice container not pushed back enough to engage the auger, adjusted and instructed customer on use, op test good
Macaulay G.
KUDS30IXWHA Kitchenaid Dishwasher Customer complaint rack is hanging, found back stops on tracks partly broke allowing track to pull all the way out, ordering 2 stops, customer will install; ordrng 2 WPW10195622
Holly B.
KUDG25SHBL1 Whirlpool Dishwasher Customer complaint unit won’t work, no selections are responding, unit is getting power, found handle broken not allowing door latch to engage, removed handle and panel, was able to close the door and start the unit, wash pump and drain also working properly, ordrng 1 WP9744101 (panel-cntl 155.46),
Corey L.
MVWX655DW1 Whirlpool Washer Installed new drain pump, op test good; Job Cmpltd,
Macaulay G.
WEG745H0FS0 Whirlpool Range ustomer complaint middle burner won’t lit and ignitor is loose, confirmed clip is missing, found clip inside of the unit, must have fell off in transportation, reinstalled clip, op test good; Job Cmpltd,
Corina B.
MVWC416FW0 Maytag Washer CC that clothes are coming out soaking wet at the end of a cycle. Ran diag long fill no fill. Found the cold water valve is clogged with sediment. Advised cust to get screens to put in the cold water hose. Replaced the water valve from t/s. Ran a normal load and a drain and spin. Advised cust to use 1/2 to 1 tablespoons of detergent due to having well water. Optest ok.
Robert A.
MVWX655DW1 Whirlpool Washer Replaced the parts listed. Optest ng. Will agitate but will not spin will need a hub
Corina B.
MDB8601AWB Maytag Dishwasher CC that the door will not open. Found the door latch is broken. Will need a new latch. Called SM to order part. ; ordrng 1 WPW10130695 (latch kit 3265
Corina B.
MDG9357AWW Maytag Dryer CC that the unit does not start and not drying the clothes. Checked outside vent, clogged with a birds nest. And Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Advised customer to have the outside vent out. Started unit several times and the unit started every time. Let unit running, igniter turned on every time. Optest ok;
Corina B.
WRF560SMYW05 Whirlpool Refrigerator CC that the im is not making ice. Jumpered t to h, did not cycle. Has 120v. Will need a new im. Replaced the im from t/s. Optest ok. ; used 1 4317943 (ICEMAKER)
Corina B.
MVWB850YW0 Maytag Washer CC that there is black stuff coming out from under the washer. Found the gearcase is leaking oil. The rotor and stator are covered in oil. Will need a new gearcase, rotor, stator and hub ; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 WPW10419333 (stator)
Macaulay G.
WRF535SWHB00 WHIRLPOOL REFRIGERATOR Tested drawers,found them not closing all the way easily. Brought level up on front. Refrigerator drawers now closing properly.; Job Cmpltd
Gail V.
KITCHENAID COOK TOP KCGD500GSS00 Installed new part unit op tested good. Customer noticed new scratches on the new cooktop. Re-order parts. Explain to him once I install these new parts I’m gonna put the greats on the cooktop I’m gonna take a picture of the cooktop and if there is a scratch that appears after I leave but it’s not something that was caused by the machine or the greats; ordrng 1 W11051498 (COOKTOP ) and 5 W11240529 (RINGS)s, schdld next appmnt for 5/4 FRI 12-5,
Robert A.
KITCHENAID REFRIGERATOR KFXS25RYMS2 Found evap drain frozen, replaced evap drain, cleared ice, op test okparts only to Special Project S38253; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
Dan H.
KEBS276BWH2 KITCHENAID WALL OVEN Customer complaint that oven went dead during use, display is blank, control is recieving 120vac, unit needs new control, part is no longer available ; ordrng 1 3181706 (microcomputer
Chad P.
KDTM354ESS0 KITCHENAID DISHWASHER Found door seal popping out and deformed. Needs replaced. ; ordrng 1 W10300924 (door seal)
Dan H.
AEM497W SPEED QUEEN DRYER Customer complaint that unit is not working, unit is not starting, can hear timer counting down, found start button in timer not working, unit needs new timer, part is no longer available ; ordrng 1 59419 (timer)
Macaulay G.
MVWC415EW1 MAYTAG WASHER Installed actuator in washer, tested unit. Washer is operating properly.; Job Cmpltd
Chad P.
KRMF606ESS01 KITCHENAID REFRIGERATOR Installed led board. Op test ok. ;
Macaulay G.
MVWX655DW1 MAYTAG WASHER Replaced motor. Still has no movement in agitation or spin. This is due to not sending 120 vac to motor from control. Control shorted out again due to old motor have an open winding and washer being ran while old motor was still in. Office to order control.; ordrng 1 W11116592 (cntrl-elec)
Jeff M.
WHIRLPOOL WASHER WFW92HEFW0 Customer was not getting hot water. Explain to him the unit has to have a load before you can check for temperatures also has a built-in tub heater to raise the water temperature even higher. He had a probe to gauge the water temperature. The water was entering the drum at 60 Celsius. Unit tested good I put the units into a diagnostics mode did not display any error codes.Compltd job
Robert A.
WHIRLPOOL DRYER WED4900XW2 Ran unit, no air flow to outside, venting crushed behind unit, unit not heating, replaced element, op test okNote foil vent should be replaced with metal, venting should be cleaned Please bill out; used 1 279838 (ELEMENT61.75) from stock, Job Cmpltd,
Arthur V.
GE WASHER GTWS8350H1WS Found clutch ring broken needs clutch assy and spring. ; ordrng 1 WH01X10758 (spring clutch) and 1 WH49X24834 (CLUTCH COUPLER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/2 WED !,
Dan H.
WDT730PAHW WHIRLPOOL DISHWASHER Installed new tub; Job Cmpltd
Brian B.
WRS526SIAE00 WHIRLPOOL REFRIGERATOR Installed new water valve. Advised customer that plastic line is a flood hazard and she must sign disclaimer if tech turns water back on. Installed mitigation paper. Advised customer to pull out and make sure it is dry in a day or 2. There is water under drain pan, but this may be from valve leak.; Job Cmpltd,
Jeff M.
MAYTAG DISHWASHER The unit has a built up unit the door c pic it is normal for it to build up there I tried the lvl the unit but can’t the is a counter support preventing the unit to be lvl anymore ; Job Cmpltd,
Robert A.
MAYTAG WASHER MVWX655DW1 Installed motor and gearcase, relaced belt, ran adj, good, ran high spin, good, op test ok; used 1 WPW10006384 (BELT) from stock, Job Cmpltd,
Jeff M.
MAYTAG WASHER MHW3505FW1 The unit drain. But has a pressure sensor issue ; ordrng 1 WPW10448876 (SENSOR ), schdld next appmnt for 4/27 FRI 8-12,
Arthur V.
MAYTAG WASHER MVWC360AW0 Customer complaint unit is leaking a small trail of water from underneath about in the middle but not every time found drain hose with pin hole leak. Needs hose replaced. Cust to replace hose himself. We do not have to return. ; job compltd
Chad P.
WTW8500DC4 WHIRLPOOL WASHER Installed control and console. No core listed. Op test ok. ; Job Cmpltd
Chad P.
MEDC215EW1 MAYTAG DRYER Unit was not wired correctly. Advised. Op test ok. ; Job Cmpltd
Corey L.
MVWX655DW1 Whirlpool Washer Installed new drain pump, op test good; Job Cmpltd,
Macaulay G.
MVWB835DW3 MAYTAG WASHER Replaced inlet valve. Tested ok. ; Job Cmpltd
Chad P.
MVWC565FW0 MAYTAG WASHER Installed control. Ran calibration and service test mode. Op test ok. ; Job Cmpltd
Jeff M.
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WHIRLPOOL REFRIGERATOR WRS325FDAB01 The ice bucket was positioned wrong. Water filter will not come out it is jammed in place.; ordrng 1 EDR1RXD1 (FILTER) and 1 W10862460 (FILTER HOUSING ), schdld next appmnt for 5/1 TUE 8-12,
Dan H.
NFW7300WW02 MAYTAG WASHER Customer complaint that unit is not draining or spinning, rand drain and spin, unit spins, drain pump is working, found filter basket clogged with debris, cleared, unit drains, op test good ; Job Completed
Arthur V.
WHIRLPOOL OTR MICROWAVE WMH31017HS0 , Found unit light has 120 v to socket at all times. Relay stuck on control. Needs control,bulb,and turntable motor (loud) ; ordrng 1 8206232A (lamp 40 watt) and 1 W10642989 (motor-turn) and 1 W10892389 (CONTROL ), schdld next appmnt for 5/2 WED !,
Brian M.
KRFF507ESS01 Kitchenaid Refrigerator Installed light and led control board OP TEST OK ; Job Cmpltd
Brian M.
WDT720PADM2 Whirlpool Dishwasher Cc that unit is leaking Ran test cycle could not duplicate a leak OP TEST OK ; Job Cmpltd,
Chad P.
MBF1958FEZ01 MAYTAG REFRIGERATOR Installed damper. Op test ok. ; Job Cmpltd
Corey L.
WEG745H0FS0 Whirlpool Range Customer complaint middle burner won’t lit and ignitor is loose, confirmed clip is missing, found clip inside of the unit, must have fell off in transportation, reinstalled clip, op test good; Job Cmpltd,
Corina B.
FFHS2611PFCA Frigidaire Refrigerator CC that the thermostat keeps going to l. Will need a new thermostat and control. Condenser fan is not running, 0 volts. Will need a new thermostat and control ; ordrng 1 242278801 (thermistor assembl) and 1 A01078804 (control 13968)
Arthur V.
FRIGIDAIRE REFRIGERATOR FGHS2631PF4A Replaced dispenser assy and ice maker assy. Water valve not needed. Op test good ; Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WFW70HEBW2 Found unit not getting cold water, cleaned valve screen and pump, ran unit, op test ok; Job Cmpltd,
Dan H.
FFHB2740PP8A FRIGIDIARE REFRIGERATOR Installed new ice box seal kit and user interface, op test good ; Job Cmpltd
Macaulay G.
MVWB835DW3 MAYTAG WASHER Installed electronic control, ran through calibration cycle. Washer is operating properly.; Job Cmpltd
Chad P.
KTTS505EPA0 KITCHENAID COMPACTOR Advised on solid pack operations. The ram will stay down until the power pedal is pressed again. Also advised on fan. It will run all the time unless turned off. This is to reduce smell. Both can be turned off the have the unit operate more traditionally. Op test ok. ; Job Cmpltd
Brian B.
WFG515S0ES WHIRLPOOL RANGE CC that temp is not right. Heated oven to 350 and let stabilize. Burner lights on first spark. Stabilized temp was 340. Entered calibration and set offset to 10. Heated again, temp seems to be holding. If customer calls back, office to pre Id new temp sensor. Op test ok.; Job Cmpltd
Corey L.
KEBC208KSS0 Kitchenaid Wall Oven Customer complaint of a loud noise when oven is heated up, started bake cycle on upper and lower for 350, when upper blower kicked on it was not spinning, only humming loudly, upper blower is failing; ordrng 1 WP4455334 (blower)
Corina B.
JVM316DF2CC GE Microwave CC that the unit was on popped and sparked. Found the inline fuse was open. Tested the unit with the jumper, ran for 3 minutes. Heated. Replaced fuse from t/s. Started unit ran for 2 minutes with fuse heated. Optest ok. ; used 1 W10138793 (FUSE, MICROWAVE 862
Jeff M.
KITCHENAID DISHWASHER KUDE70FXSS5 The adjusters are broken. The tabs are missing they need to be replaced I will use the rails on the return visits and the adjusters have to be ordered otherwise the rack will not sit in place. Customer also stated that Whirlpool is covering the full repair. Our authorization number does not show that they are this will give them time to call Whirlpool and work that out; ordrng 2 WPW10546503 (AJUSTER )s, schdld next appmnt for 5/1 TUE 8-12, saved tckt [SdLink\308146a.png],
Robert A.
WHIRLPOOL OTR MICROWAVE WMH31017FS0 Found door switches bad, replaced, op test ok; Job Cmpltd,
Macaulay G.
KRMF706ESS01 KITCHENAID REFRIGERATOR Replaced ice maker and evaporator fan.; Job Cmpltd
Chad P.
WRF989SDAM02 KITCHENAID REFRIGERATOR Found Thermistor out of range and frost and ice built up into fan motor. Needs support, harness and fan replaced. ; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (HARNESS) and 1 WPW10389152 (SUPPORT, FAN)
Brian B.
WGD5000DW3 WHIRLPOOL DRYER CC that timer does not advance. Checked voltage on timer motor. 120v, not advancing. Will need new timer. Office to order part.; ordrng 1 WPW10185992 (TIMER)
Chad P.
KFIS29PBMS00 KITCHENAID REFRIGERATOR Found only the upper section of fz evap frosting. No ice. Found old style evap in ff section. Needs ff evap replaced. Cfc tech only. 3 job count. S71233; ordrng 1 W10917531 (EVAP) and 1 WPW10143759 (DRIER)
Macaulay G.
WRS321SDHZ00 WHIRLPOOL REFRIGERATOR Installed meat pan but holder did not come in yet. Also, customer is not comfortable with how the refrigerator door swings open too quickly. Office to order hinge, holder, and cam.; ordrng 1 W10900464 (CAM) and 1 W10912335 (HOLDER) and 1 W11097327 (HINGE)
Dan H.
WRF532SMHW00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice, ice bin is empty, jumped t-h, ice maker started cycle, ice maker did not fill, found fill tube frozen, unit needs new inlet valve ; ordrng 1 WPW10498976 (valve)
Dan H.
MEDC555DW2 MAYTAG DRYER Installed new door handle, op test good ; Job Cmpltd
Macaulay G.
WTW7500GW0 WHIRLPOOL WASHER Customer had ran a small load of bedding that went off balance. Ran diagnostics and tested ok. Explained load sizes.; Job Cmpltd
Chad P.
WMH31017FB0 WHIRLPOOL MICROWAVE Found interlocks failing. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
Brian B.
KDTE104ESS2 KITCHENAID DISHWASHER Replaced listed parts. Ran calibration cycle. Op test ok.; Job Cmpltd
Brian M.
MVWC6ESWW1 Maytag Washer Cc that unit not spinning Ran test cycle unit water enters at the end of cycle Needs timer replaced Customer does not want to fix
Holly B.
MVWB765FW2 Maytag Washer Customer complaint unit shaking, ran diagnostics no errors found, started manual high speed spin, unit is shaking normally during spin, adjusted the leveling feet to make the feet more even, unit is operating as designed ; Job Cmpltd,
Brian B.
MVWB765FW2 MAYTAG WASHER CC that machine is noisy and makes funny sounds. Ran diag, no codes. Ran service test cycle, all functions normal. All sounds are normal. Advised customer.; Job Cmpltd,
Dan H.
WMH31017FW0 WHIRLPOOL MICROWAVE Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
Macaulay G.
WMH78019HB WHIRLPOOL MICROWAVE Found intermittent operation. Installed interlock switches. Microwave is now working properly.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
Jeff M.
MAYTAG REFRIGERATOR M1TXEGMYB01 The drain hole froze up. I steamed the fridge added a coat hanger to the drain hole that’s wrapped around the heating element unit tested good; Job Cmpltd,
Chad P.
FRS26ZGGP6 FRIGIDAIRE REFRIGERATOR Found fill valve not sealing and froze I.m. Fill tube. Needs valve assy replaced. ; ordrng 1 218859701 (valve,water)
Arthur V.
MAYTAG WASHER MVWX655DW0 Unit getting 2 error codes. Long drain and pressure sensor out of range. Found drain pump very loud. No obstruction Needs drain pump; ordrng 1 WPW10581874 (pump-water), schdld next appmnt for 5/2 WED 8-
Brian B.
WFW95HEDW0 WHIRLPOOL WASHER Removed dryer from washer. Replaced vent hose assembly. Put customer pan under washer. Replaced dryer. Ran test cycle. No leaks found.
Arthur V.
KITCHENAID WASHER KAWS700JQ0 Replaced coupling and agitator dogs. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
Brian B.
WTW7300DW0 WHIRLPOOL WASHER Replaced console ran calibration and auto test and drain and spin. Op test ok.; Job Cmpltd
Robert A.
MAYTAG WASHER MVWB855DC3 Leveled unit, op test ok; Job Cmpltd,
Robert A.
KITCHENAID DBL WALL OVEN KODE500ESS00 Found bottom door glass broken, needs outer glass and nameplate; ordrng 1 W10771242 (OUTERDOOR GLASS BOTTOM) and 1 W10909682 (NAMEPLATE), schdld next appmnt for 4/30 MON ! [**],
Robert A.
MAYTAG DRYER MGDB855DC4 Found scratches in top and ui, top sent is wrong color, need to reorder; ordrng 1 W10701018 (TOP), schdld next appmnt for 5/2 WED ! [**],
Brian M.
KSGG700ESS0 Kitchenaid Range Cc that unit is letting cabinet knobs get hotFound unit releasing to much heat from around door Door gasket needs replaced Also missing door spacer; ordrng 2 W10877054 (spacer)s and 1 WPW10162385 (gaskt-door)
Corey L.
JGR8855ADS Whirlpool Range ustomer complaint of loud noise a short while after starting bake cycle, started bake at 350 unit did not ignite, ignitor not reaching temp, replaced ignitor with ts, op test good; used 1 12400035 (IGNITER)
Corina B.
MDE2400AYW Maytag Dryer Replaced the gasket and the door handle. Optest ok
Brian M.
RTW4516FW2 Roper Washer Cc that unit is un balanced Found basket super loose and grinding up against wall chewing up inner basket ring Needs basket replaced ; ordrng 1 W10554251 (spin basket)
Brian M.
MHW3505FW0 Maytag Washer Installed board OP TEST OK
Corey L.
MAV208DAWW Whirlpool Washer Customer complaint unit is not completing a cycle sometimes, found pins on lid hinges broke not allowing door to fully engage lid switch, customer then said with a load it does not spin, started normal cycle with two bath towels, unit did not spin and created a strong rubber smell from belt sliding around pulley, bearing is sticking and has failed, quoted customer for repair, WP35-2045 two hinge pins, and 35-6615 transmission
Corey L.
ET1FHTXMT03 Whirlpool Refrigerator Customer complaint of frost in back of freezer, found ice maker enamel deteriorating, replaced ice maker, cut resistor and took ice chunks out, op test good; used 1 4317943 (ICEMAKER 123.59)
Corina B.
GFSF6KEXCWW GE Refrigerator Replaced the evap cover. Optest ok.
Macaulay G.
NED4655EW1 AMANA DRYER Found obstructed vent. Dryer tests ok.; Job Cmpltd
Chad P.
MFF2055FRW00 MAYTAG REFRIGERATOR Found I.m. Has cubes but not cycling. I.m. Has power. Cooling checks good. Replaced and cycled I.m. Advised 24 hrs for basket to fill. ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd
Brian M.
MGDC200XW0 Maytag Dryer Cc that unit does not heat Found open thermal fuse Replaced fuse from T/S OP TEST OK; used 1 WP3392519 (THERMAL FUSE)
Dan H.
IBS350DS00 IKEA WALL OVEN Customer complaint that broil element is broken, confirmed , broil element is recieving 240vac, unit needs new broil element ; ordrng 1 WPW10260252 (elmnt-brol)
Corina B.
WED5300VW0 Whirlpool Dryer CC that the unit is not getting hot. Checked the outside vent, good air flow. Checked the temp cycling properly. Optest ok.
Corina B.
WTW57ESVW1 Whirlpool Washer CC that the unit is shaking when in a spin. Found the pads are worn. Will need new pads; ordrng 1 285219 (pad) and 1 285744 (pad-suspen)
Jeff M.
MAYTAG WASHER MVWC565FW1 he unit had no error codes. I re calibrated the machine explain the customer how to properly load the washer unit tested good; Job Cmpltd,
Macaulay G.
KMHP519ESS KITCHENAID MICROWAVE Installed support bracket as suggested by tech line on previous visit. Fan still turns on when door is closed and unit will not start.
Dan H.
LFHB2741PFBA FRIGIDIARE REFRIGERATOR Customer complaint that ice is forming in ice box and stopping fan, confirmed, unit needs new ice box seal kit; ordrng 1 5303918784 (air handler housin)
Corey L.
MER6765BAS Whirlpool Range Customer complaint light stays on, breaker was off when tech arrived, oven is full of dishes blocking door from shutting completely, turned unit on oven light is working, unit is operating as designed,
Chad P.
MSF25D2EAB00 MAYTAG REFRIGERATOR Found ice container seized. Head separated and locked up onto housing. Needs container assy replaced. Cust can install. No need to return. ; ordrng 1 WPW10312300 (CONTAINER)
Robert A.
KITCHENAID MICRO/OVENCOMBO KEMC378KSS01 Found door springs broken, interior light out; ordrng 1 WP4452395 (SPRING L 5276) and 1 WP4452396 (SPRING RT5260) and 1 WPW10440740 (LIGHT 2108), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/30 MON !
Robert A.
KITCHENAID MICRO/OVENCOMBO KEMC378KSS01 Found door springs broken, interior light out; ordrng 1 WP4452395 (SPRING L 5276) and 1 WP4452396 (SPRING RT5260) and 1 WPW10440740 (LIGHT 2108), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/30 MON !
Dan H.
WDF320PADS1 WHIRLPOOL DISHWASHER Customer complaint that unit is leaking, found unit leaning forward cussing water to run over tub lip, unit needs leveled, leveled unit , no leaks, op test good
Corina B.
WRF757SDEM01 Whirlpool Refrigerator Replaced the lt door. Optest ok
Macaulay G.
WED49STBW1 WHIRLPOOL DRYER Found ventilation restriction. Advised to replace outside vent.; Job Cmpltd
Brian B.
MDBH945AWW1 MAYTAG DISHWASHER Found a broken door latch an broken control panel where latch mounts. Will need new panel and latch. Office to order parts. Latch and panel are only available in black. Customer said black is fine. Office to order parts.; ordrng 1 6-919833 (panel-cntl) and 1 WPW10130695 (LATCH BLACK)
Jeff M.
AMANA MICROWAVE AMV1150VAB , I plug the machine in rent for 30 seconds unit test good could not find an issue; Job Cmpltd,
Jeff M.
MAYTAG WASHER MVWC425BW0 The unit had a off balance code I recalibrate the u;it op tested good ; Job Cmpl
Arthur V.
WHIRLPOOL WASHER WTW8000DW1 Found water inlet valve faulty. Screens removed from valve. Replaced water valve. Cleared error codes and tested. Unit passed. Ran a quick wash load. Unit filled and agitated. Op test good Control was not needed or installed. Put unit in drain and spin and unit worked as designed. ; Job Cmpltd,
Jeff M.
FRIGIDAIRE DISHWASHER FGBD2431KB1 The pump is leaking and making a loud sound ; ordrng 1 154844301 (motor & pump assy), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/30 MON 8-12,
Robert A.
CROSLEY DRYER ZED7009GW0 Ran unit, good heat cleared end of vent outside, good airflow, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL RANGE WFE770H0FZ1 Set broil, closed door, ng, checked elements and harness, good, element only receiving 120vac, no power from control, needs control; ordrng 1 W10871200 (CONTROL), schdld next appmnt for 4/30 MON !,
Robert A.
GE REFRIGERATOR GFE28HSHGSS Found cover off fan, not making any noise, good frot on evap, temps good, unable to duplicate, talked w/cust noise was last heard on sunday, checked door seals, good, checked pointers, none, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRS321SDHZ00 Installed valve, cleared ice, cycled i/m, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL DISHWASHER KDPE234GPS0 Cc food spots on glasses, Ran diagnostics, no codes, watched cycle, good, no codes, suggest different soap and less soap, op test ok; Job Cmpltd,
Corey L.
GDT550HGD1BB GE Dishwasher Cc that dishes are not washing.. Found conduit cracked and seal torn. Not allowing proper pressure to upper wash arms Needs conduit and conduit seal ; ordrng 1 WD08X10098 (seal conduit) and 1 WD12X10414 (conduit main asm),
Brian M.
WDT720PADW3 Whirlpool Dishwasher Cc that unit is leaking Found water valve cracked and leaking Needs water valve replaced; ordrng 1 W10872255 (valve)
Corey L.
WSF26C3EXW01 Whirlpool Refrigerator Installed new water tubes from valve to connector under door, op test good; Job Cmpltd
Dan H.
KDTE234GWH0 KITCHENAID DISHWASHER Customer complaint that unit is not starting, started normal wash cycle, wash motor keeps starting and stopping, diverted valve keeps rotating, unit needs new sump assembly ; ordrng 1 W11084656 (motor-pump)
Chad P.
MHW5100DW0 WHIRLPOOL WASHER Installed pump. Op test ok. ; Job Cmpltd
Brian B.
KUDL03FVSS0 KITCHENAID DISHWASHER CC that machine not cleaning and slow drain. Ran test cycle. Found not enough water going in. Valve clogged inside. Also, does not drain good. Drain hose is restricted. Also, wash arm thread is stripped so cannot tighten wash arm. Office to order parts. ; ordrng 1 8269144A (drain hose) and 1 WPW10077898 (SPRAY ARM SUPPORT) and 1 WPW10158389 (INLET VALVE) and 1 WPW10320510 (SPRAY ARM)
Dan H.
LDE8414ACE WHIRLPOOL DRYER Customer complaint of loud noise, confirmed, found blower wheel broken, unit needs new blower wheel ; ordrng 1 Y303836 (blower wheel)
Macaulay G.
LGHB2867PFGA FRIGIDIAIRE REFRIGERATOR Found frost built up around ice box. Removed ice and defrosted drain. Found that defrost thermostat for ice maker was not making contact. Corrected issue. All components passed in diagnostics. Advised to allow 24 hours to see if this corrects issue.; Job Cmpltd
Jeff M.
MAYTAG DRYER MEDX655DW1 , Electrician came out the dryer is getting proper power now. Again someone tried twisting the start up and popped it out of place. Re-position the star knob showed them how to correctly push the button. Unit tested good; Job Cmpltd,
Jeff M.
WHIRLPOOL RANG KSGG700ESS0 The unit has a f8e0 cooling fan error. The unit needs a new cooling fan. The unit is a lil over a yr old he will call wp and talk with them ; ordrng 1 W11107275 (COOLING FAN), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd
Jeff M.
MAYTAG DRYER MEDX655DW1 Electrician came out the dryer is getting proper power now. Again someone tried twisting the start up and popped it out of place. Re-position the star knob showed them how to correctly push the button. Unit tested good; Job Cmpltd,
Jeff M.
MAYTAG WASHER MHWE250XL00 Pressure sensor hose was not plugged into the sensor unit tested good; Job Cmpltd,
Jeff M.
KITCHENAID DISHWASHER KUDS03CTSS2 Machine was not filling with water I found the wiring harness chewed by a mouse. I fix the wires unit tested good; Job Cmpltd,
Jeff M.
WHIRLPOOL DRYER NED4655EW1 here was a quarter wedged in the felt; Job Cmpltd,
Jeff M.
MAYTAG WASHER MVWC565FW The main water line is leaking. The water pressure to the washer is extremely poor I recommended to customer to go to laundromat until the house waterlines are repaired; Job Cmpltd,
Jeff M.
WHIRLPOOL DISHWASHER WDF560SAFW0 The unit Will not go past three hours and three minutes. When it does finally get to three hours and three minutes it jumps to four hours and three minutes. And then tries to run the sump motor with no water. Needs a new control; ordrng 1 W10854220 (CONTROL ), schdld next appmnt for 4/30 MON 8-12,
Robert A.
WHIRLPOOL OTR MICROWAVE WMH31017AB4 Installed new part unit op tested good ; Job Cmpltd,