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Macaulay G.
WTW5000DW1 Whirlpool Washer Found error for speed sensor fault. Replaced from truck stock. Ran calibration cycle. All tested ok.; used 1 W10913953 (ACTUATOR)
Corina B.
WRS325SDHZ00 Whirlpool Refrigerator Replaced the parts listed. Plugged unit in, compressor, fans started. Optest ok; Job Cmpltd
Dan H.
KRFF507ESS01 Kitchenaid Refrigerator Customer complaint of loud noise in freezer section, confirmed, found small amount of frost build up hitting evaporator fan, cleared frost, no unusual noise now, no air leaks in seals, op test good
Brian M.
NTW4516FW2 Amana Washer c of unit leaking found water stains up by fill valveRemoved control board cover and found a small pool of water under hot side of fill valve Needs new fill valve ; ordrng 1 W11210463 (WATER VALVE ),
Corey L.
MFI2569VEM Maytag Refrigerator confirmed display is flashing temp, and ice chute door is on none stop opening and closing, all the lights on display light up when any button is selected, compressor nor fans where running, unit needs main board replaced ; ordrng 1 WP67006390 (box- hv co 74.92),
Corina B.
FGF348KMB Frigidaire Range Replaced the parts listed. Optest ng. The igniter is at 2.79 amps. Will need a new igniter. Used t/s yesterday the front LF burner will spark but will not light the RT front burner does not spark but will spark with others light. The middle burner does not spark. Will need a igniter, burners. Called SM to order parts. ; ordrng 4 316220009 (knob)s and 1 316489402 (ignitor,oven kit) and 1 316536602 (ignitor assy lf) and 1 316536614 (ignitor,orifice assy) and 1 316536623 (ignitor,orifice tb) and 2 316558300 (burner,9.5k)s and 1 5304508269 (spark module kit),
Macaulay G.
MVWX500XW2 Maytag Washer Customer states that washer grinds and then clicks. Found error code F7E5 shifter fault. Replaced actuator from truck stock. Ran calibration cycle on unit. Tested with a load of laundry. All tested ok. Put mitigation mat under washer.; used 1 WPW10006355 (ACTUATOR)
Brian M.
WOD51EC0AS05 Whirlpool Range Cc that lower oven not heating Ran diagnostics found error for thermostat Needs lower thermostat replaced ; ordrng 1 WP4449751 (thrmst-fix)
Corina B.
CRE9600CCM Maytag Range Replaced the element. Optest ok. ; Job Cmpltd
Brian M.
ACS4250AW Whirlpool Range
Dan H.
KMHS120ESS5 Ktichenaid Microwave Customer complaint that unit is not heating, confirmed, found capacitor and diode shorted, ordering capacitor, diode, and magnetron ; ordrng 1 W10818686 (magnetron) and 1 W10850446 (capactr-mg) and 1 WPW10575765 (diode)
Dan H.
Jenn Air Refrigerator Customer complaint that unit is not making ice, Cycled ice maker, ice maker cycled but never filled, water valve is working, installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY)
Macaulay G.
KSCS25FVSS03 Whirlpool Refrigerator Attempted to install auger motor. Shaft is seized in motor. Not able to remove shaft
Brian M.
GB2FHDXWQ02 Whirlpool Refrigerator Installed control, thermostat and fan Steamed out the rest of the ice Advised to give is at least 24-48 to regulate temps
Holly B.
WMH32519FS-0 Microwave Whirlpool Removed parts listed from the unit, older humidity sensor read 8.6k ohms and new one read 7.2 ohms at 76 degrees, old harness ohmed out, new harness ohmed out, installed new parts, when the unit powered on f4e4 displayed, unable to detect humidity sensor, unplugged and replugged in wire harness, still not detecting humidity sensor, techsheet says to replace sensor, ordering sensor and scheduled, will call whirlpool techline and report; ordrng 1 W10833858 (sensor)
Dan H.
FFHT2131QE0 Frigidaire Refrigerator Customer complaint that unit is not cooling, fresh food section temperature at 74 degrees, freezer section temperature at 33 degrees, condenser fan and compressor are running, evaporator fan is not running, evaporator fan motor is recieving 120vac, good frost pattern on evaporator, unit needs new evaporator fan motor; ordrng 1 242077702 (motor 62.87)
Macaulay G.
ED5VHEXVQ003 Whirlpool Refrigerator Thermostat is shorting out, causing refrigerator to not run when it needs too. Office to order thermostat.; ordrng 1 WP2198202 (thermostat),
Chad P.
GMC305PDB2 Whirlpool Range Installed element and control. Op test ok
Chad P.
WRX735SDHZ00 Whirlpool Refrigerator Found lower basket in freezer out of place stopping from the door closing. Corrected and conformed gasket. Op test ok
Chad P.
MGDC215EW2 Maytag Dryer Ran unit on timed dry. No moisture in unit. Found flapper stuck open on the outside of the house. Advised moisture is likely from the humid air backing up into dryer when not in use. Advised on flapper. Op test ok.
Dan H.
MEDC300XW0 Maytag Dryer Customer complaint that unit is not starting, confirmed, found heating element shorted to cabinet and thermal fuse open, installed new element and thermal fuse, op test good ; used 1 279838 (ELEMENT), and 1 3392519 ([Alt for WP3392519) from stock
Arthur V.
ER2CHMXPL04 Whirlpool Refrigerator Found good frost pattern on evap. Found condenser fan motor not running 120 v to motor. Needs motor NTW4605EW0 Amana Washer Customer states he had a power surge. Found 120 v to control. No response. Will not go into diagnostics. Needs control
Corina B.
GTDP740ED0WW GE Dryer Replaced the lint housing. Optest ok. ; Job Cmpltd
Brian M.
110.76975150 Kenmore Dryer Cc of unit not running Found belt snapped and older pulley not spinning Replaced belt and pulley from truck stock OP TEST OK ; used 1 341241 (BELT), and 1 WP691366 (PULLEY DRIVE)
Brian M.
MGRH752BDW Maytag Range Cc that oven won’t start Open oven cavity Amp probed igniter Igniter is fine Ran test bake Unit shut off at 240 on a 350 bake Needs oven sensor replaced ; ordrng 1 12001655 (sensor,oven)
Corey L.
CYE23TSDCSS GE Refrigerator Replaced ff evap fan, op test good, ran software update supplied with evap motor, cleared ice;
Corina B.
WRF560SMYW05 Kitchenaid Refrigerator CC that the ff is not cooling. Found service pointer W10875533A. Steamed evap out. To replace the thermistor. Replaced the thermistor from t/s. Optest ok. No water to unit; used 1 W10902214 (THERMISTOR)
Dan H.
MVWB765FW1 Maytag Washer Customer complaint of loud noise, ran diagnostics no error codes found, ran manual test cycle on heavy agitate and high speed spin, opened valves, turned on drain pump, no unusual noises heard, unit is operating as designed
Dan H.
WFE88HEAW0 Whirlpool Washer Customer complaint that unit is not cleaning clothes and unit is leaking, found unit leaking passed hair build up in door and boot, advised customer to wipe door and boot between washes, water mitigation mat from previous tech still under unit, left mat in place, ran diagnostics no error codes found, started normal wash cycle, unit filled and began agitating, cancelled, ran drain and spin cycle, unit spins, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed
Macaulay G.
WRF535SMBM00 Whirlpool Refrigerator Replaced compressor and filter drier. Tested flow, then evacuated system. Charged unit to 5 oz. per manufacturer specifications. Refrigerator is operating properly.
Brian M.
KDTE334GPS0 Kitchenaid Dishwasher Installed drain pump OP TEST OK
Corey L.
MEDX655DW1 Maytag Dryer Installed part, op test good ; Job Cmpltd
Corina B.
KUDS30FXPA8 Kitchenaid Dishwasher CC that the control caught fire. Found the control caught. Will need a new control and wires. ; ordrng 1 W10871221 (harns-wire 10161) and 1 W11035586 (cntrl-elec 17862)
Corina B.
KDTE404DSS0 Whirlpool Dishwasher CC the bottom rack rails the balls are falling out. Found the rack rails are broken. Will need new rails for the bottom rack. Cust does not want to repair at this time.
Chad P.
WRS342FIAM02 Whirlpool Refrigerator Installed and cycled ice maker. Op test ok.
Dan H.
KRFF302ESS01 Kitchenaid Refrigerator Customer complaint that unit is not making ice and right door gasket is torn, freezer section temperature at 18 degrees, fresh food section temperature at 48 degrees, good frost pattern on evaporator, unit needs new control and right door gasket; ordrng 1 W10830162 (gasket-fip) and 1 W10860447 (cntrl-elec)
Brian M.
WGD6200SW2 Whirlpool Dryer Cc of unit not running Found pulley not spinning and grinding when freed Matched up pulley with one from truck stock Installed OP TEST OK ; used 1 279640 (PULLEY-IDLER)
Corina B.
WDTA50SAHZ0 Whirlpool Dishwasher Replaced the parts listed. Optest ok
Corina B.
KGRT607HBS9 Kitchenaid Range CC that the oven does not heat. Checked the amp 2.80amps. Replaced the ignitor from t/s. The UI does not work, Cust does not want to repair.
Brian M.
KDFE104DWH4 Kitchenaid Dishwasher Cc of dishes not getting cleaned Found motor running but sump isn’t Checked over wires found blue wire to sump not connected to unit Connected wires OP TEST OK
Holly B.
MDB7749AWW2 Maytag Dishwasher Installed control panel OP TEST OK
Brian M.
WRF560SMYM Whirlpool Refrigerator Cc of noiseFf38 Fr 12Could not duplicate a noise fridge is running as normal
Macaulay G.
WGD5800BW0 Whirlpool Dryer Customer complaint is that dryer is not dryer clothes completely and often takes several times to dry. Found that dryer vent is at least 30 foot long and has three 90 degree elbows. Watched dryer light and stay lite, on and off. All functions of the dryer are running properly. Vent needs to be shortened down to around 8 feet in order to work properly.; Job Cmpltd
Macaulay G.
WRF954CIHZ00 Whirlpool Refrigerator Installed FZ door and user interface. Tested, refrigerator operating properly.
Corina B.
WDT780SAEM1 Whirlpool Dishwasher
Corina B.
WTW5000DW1 Whirlpool Washer , CC that the clothes coming out with holes in the clothing. Checked the basket, good. Removed washplate, splines are good. Will need a new washplate. Called SM to order part. ; ordrng 1 W10752283 (washplate)
Corina B.
KRFF305EBS00 Whirlpool Refrigerator CC that the alarm was going off, working now. Fans, compressor are working. Evap has a even frost pattern. Will need a main control and UI. Called SM to order parts. Cust does not want to repair at this time
Dan H.
WED5540SQ0 Whirlpool Dryer Customer complaint that unit stopped mid cycle, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, found thermal fuse open, jumped out, unit started and heated, unit needs new thermal fuse, installed new thermal fuse, op test good ; used 1 3392519 ([Alt for WP3392519 15.40)
Corina B.
WDF560SAFB1 Whirlpool Dishwasher CC That the gasket came out of the dispenser. Will need a new dispenser. Replaced the dispenser from t/s. Optest ok. ; used 1 W10861000 (DISPENSER-DISHWASHER 9492)
Corina B.
WRF989SDAB02 Whirlpool Refrigerator CC that ff is not cooling. Ff 55 and fz 5. Found the ff evap frozen. Replaced the thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR 4938)
Dan H.
Frigidaire Dryer Customer complaint that washer is not spinning water out of clothes and dryer takes too long to dry, started normal dry cycle, dryer heated, good air flow outside, ran washer on drain and spin with 6 wet bath towels, unit spun towels out to barely damp, unable to duplicate the problem, unit is operating as designed
Macaulay G.
WRS588FIHZ00 Whirlpool Refrigerator Ran through diagnostics, passing tests. Called Whirlpool tech line and spoke with Austin. Found broken wire at bottom of FZ door. He instructed to order freezer door. Office to order stainless steel FZ door. Put mitigation mat under refrigerator.; ordrng 1 LW11037733 (FZ DOOR STAINLESS)
Brian M.
WRT311SFYB Whirlpool Refrigerator , Cc of no cool in fridge Found huge gap in the liner lower right hand side
Dan H.
WRF560SEYM04 Whirlpool Refrigerator Customer complaint that freezer section door is not closing and unit is leaking water, found freezer section door tracks off alignment, found evaporator drain tube clogged causing leak, unit needs drain tube cleared and door corrected, cleared evaporator drain tube and corrected freezer section door, op test good
Macaulay G.
MFX2876DRH00 Maytag Refrigerator Found frost buildup mainly on right side of freezer door. Sealed around freezer door using silicone part #482338.
Macaulay G.
WRF767SDEM01 Whirlpool Refrigerator Fresh food evaporator coil is built up with ice from not defrosting. Defrosted unit, replaced fresh food evaporator thermistor, and put two screws in the evaporator cover. All tested ok.; used 1 W10902214 (THERMISTOR) from stock
Brian B.
MAYTAG WASHER MVWC416FW1 Replaced leaking gearcase. Ran calibration cycle. Op test ok.; Job Cmpltd,
Brian M.
MVWX655DW1 Maytag Washer Cc of unit not running Ran diagnostics found error for basket speed Check over capacitor found damaged Ran test cycle found motor humming and basket not moving Could not get unit to spin
Brian M.
PLGFZ390ECB Frigidaire Range Installed igniter OP TEST OK
Brian M.
WRT519SZDW02 Whirlpool Refrigerator Cc that unit does not cool Took freezer panel off found ice ball around cap tube Defrosted unit Took rear panel off and tapped system Added half charge no change only found frost on cap tube Low side gauge needle bouncing between 0 and 10 Most likely a restriction but not sure where Needs sealed system compressor and evap ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (drier-tube) and 1 W11092625 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE)
Holly B.
MEDC215EW1 Whirlpool Dryer Cc of water in drum Found a little pool of water in drum Advised customer of humidity and condensation Advised on replacing old vent hood with updated one. Dryer is operating normal
Corina B.
JP350A0A2AA GE Cooktop CC that the small burner does not work. Found the coil on the small burner is broke. Will need a new coil. Called SM to order part. ; ordrng 1 WB30T10044 (element haliant 9" 17505)
Corina B.
WGD7500GW0 Whirlpool Dryer CC that the door does not stay shut. Found the latch is loose. Replaced the latch from t/s. Optest ok. ; used 1 279570 (LATCH) from stock
Jeff M.
MAYTAG WASHER MVWC565FW1 The drain was seized. Replaced pump with ts unit op tested good ;
Corina B.
GI6FARXXF05 Whirlpool Refrigerator CC that there is frost in the fz. Checked the gaskets, good. Checked the ff hinges and cams. Will need the rails, bracket and silicone the frame. Called SM to order parts. ; ordrng 1 12002497 (gear (left)) and 1 W11028221 (shaft) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10284682 (bracket LT) and 1 WPW10284683 (bracket RT),
Corina B.
MDE9700AYW Maytag Dryer C that the unit is not heating. Found the thermostat is open. Will need a new thermostat. Called SM to order part. Cust does not want to repair
Arthur V.
FRIGIDAIRE FGMV174KFC MICRO OVEN Found door spring broken causing door to not close. Needs door assy. Est= 89.95 sc. 98.00 labor. 258.36 parts and shipping. Total est= 477.54. Part number needed is 1- 5304473842. Customer does not want repaired; Job Cmptd
Dan H.
WRS325SDHZ00 Whirlpool Refrigerator ustomer complaint that freezer section light is not working, freezer section light working when tech arrived, switch is working, bulb is good, 120vac at socket, unable to duplicate the problem, unit is operating as designed
Dan H.
KSC24C8EYB02 Kitchenaid Refrigerator Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees , freezer section temperature at 43 degrees, fresh food section evaporator fan is running, partial frost pattern on fresh food section evaporator, added half charge, found leak at lok ring fitting on compressor high side, not enough room on compressor to repair, unit needs new compressor ; ordrng 1 W10309988 (compressor)
Macaulay G.
LGHB2867PFGA Frigidaire Refrigerator Unit is not defrosting on evaporator coil for ice maker. Office to order defrost heater and defrost thermostat. Put mitigation mat under refrigerator.; ordrng 1 242094802 (heater-defrost) and 1 5303918810 (DEFROST THERMOSTAT )
Arthur V.
WHIRLPOOL REFRIGERATOR WRV976FDEM01 Replaced auger motor. Op test good ; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRT318FZDB02 Installed control and thermistor, op test ok; Job Cmpltd,
Chad P.
WHIRLPOOL DRYER MDE5500AYW Installed baffles. Op test ok. ; Job Cmpltd,
Jeff M.
MAYTAG REFRIGERATOR MSD2655HEB 7, The ICEMAKER fill tube was frozen I steamed the ice unit tested good; Job Cmpltd,
Arthur V.
WHIRLPOOL OTR MICROWAVE WMH53520AW1 , Found unit needs switch assy. Replaced with truck stock. Op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
Robert A.
KITCHENAID ICE MAKER KUIS18NNXB1 Turned on unit watched fill, comp and fan running, pump receiving power, not running, good frost on evap, needs pump; ordrng 1 2313702 (PUMP18551), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/16 MON ! [**],
Macaulay G.
MVWX655DW Maytag Washer Found code for long fill/no fill. Ran calibration cycle. Washer is operating properly. Advised to cut back on soap use. ; Job Cmpltd
Macaulay G.
KDTE334DSS0 Kitchenaid Dishwasher Found track assemblies broken, bearings fell out. Office to order left and right track assemblies.; ordrng 1 W11259785 (TRACK ASSEMBLY) and 1 W11259786 (TRACK ASSEMBLY RIGHT)
Macaulay G.
MSF25D4MDM02 Maytag Refrigerator Tested refrigerator, informed customer that the new water filter needed re-seated. Water dispensing properly now.;
Chad P.
WHIRLPOOL REFRIGERATOR KFFS20EYMS00 Found drain tube clogged. Cleared out. Op test ok. ;
Brian B.
ELECTROLUX REFRIG/SIDE-BY-S EI28BS56IBA Replaced defrost thermostat. Op test ok.; Job Cmpltd,
Brian B.
KITCHENAID DISHWASHER KDTE254ESS1 Replaced failed panel. Ran calibration cycle. Op test ok.; Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRF989SDAH00 Found evap fan motor noisy needs replaced with fan blade. ; ordrng 1 WP67006337 (blade- fan) and 1 WPW10514110 (motor-evap), schdld next appmnt for 7/11 WED !,
Arthur V.
WHIRLPOOL DISHWASHER WDF520PADM7 Found plug not removed from drain on new disposal. Drained into bucket unit working as designed. Cust to repair disposal drain issue ; Job Cmpltd,
Robert A.
KITCHENAID REFRIGERATOR KFIL27CXMS0 ound evap drain frozen, replaced drain, cleared ice, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
Corina B.
KSRV22FVWH02 Kitchenaid Refrigerator C that the ice dispenser is not dispensing ice. Found the ice is fz at the bottom of the ice bin. Steamed out the ice. Checked the flap, good. Checked the door hinges, good. Checked the gaskets, good. Optest ok. ;
Corina B.
KDTE334DSS0 Kitchenaid Dishwasher CC that the unit is leaking. Started a normal load ran for found it leaking from the tub and sump and motor. Found rust in the tub took pic. Will need a new tub and sump and motor. Called SM to order parts. ; ordrng 1 WPW10455261 (pump&motor 15274) and 1 WPW10681502 (tub-dishwr)
Chad P.
KITCHENAID REFRIGERATOR KRFC300EWH01 Found compressor making a high pitch noise. Needs comp replaced. Big job. Cfc tech only. 3 job count. ; ordrng 1 WPW10507886 (COMPRESSOR), schdld next appmnt for 7/13 FRI 8-11 [***],
Jeff M.
WHIRLPOOL WALL OVEN WFG114SVB0 Igniter is bad estimate only customer needs to think about it; used 1 12400035 (IGNITER) from stock,Job Cmpltd,
Arthur V.
WHIRLPOOL DRYER WGD49STBW0 Found ball of lint in blower housing causing unit to short cycle. Took off blower cover and cleaned out. Cust needs vent cleaned also. Op test good after removing lint ball. Op test good %;Job Cmpltd,
Robert A.
AMANA RANGE AGR5330BAW3 Pop per entitlement,Found f2, shorted key, cycled power, ng needs clock; ordrng 1 WPW10556707 (CLOCK), schdld next appmnt for 7/13 FR
Arthur V.
GE WASHER GUD27ESSJ1WW Cust complaint unit lid lock light would flash and unit would shut down Cust having this issue off and on for weeks. Needs door lock assy ; ordrng 1 WH44X10288 (lock lid), schdld next appmnt for 7/13 FRI !, saved
Jeff M.
WHIRLPOOL REFRIGERATOR ED5SHAXML11 the unit isn’t cooling. The compressor will kick on for 3secs then turn off. While the compressor is running it is pulling 16amps the rotor in the compressor is locking up ; ordrng 1 W10309994 (compressor),
Robert A.
WHIRLPOOL WASHER WFW9400SU00 Ran diagnostic cycle, f21 long drain, watched cycle, pump making noise, needs pump, replaced, ran unit, op test ok; used 1 280187 (DRAIN PUMP) from stock, Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRT318FZDB02 Ff 30, unit not turning off, per pointer needs control, also thermistor; ordrng 1 W10838965 (THERMISTOR) and 1 W11223731 (CONTROL), saved tckt [SdLink\312089a.png], saved tckt [SdLink\312089b.png], cstmr
Robert A.
MAYTAG DISHWASHER MDB7749SBM2 , Found left door hinge out of place, reset, door closing, ran diagnostic cycle, good, wheels on lower rack broken need replacedCust to install wheels; ordrng 4 W10195416V (WHEELS)s,
Robert A.
WHIRLPOOL REFRIGERATOR WRT316SFDM00 , Frz 44, ff56, found green dye on evap, tapped system, lowside at -5, highside 200, air in system, needs evap and drier; ordrng 1 W10836706 (EVAP) and 1 W10843121 (DRIER), schdld next appmnt for 7/9 MON ! [**],
Robert A.
KITCHENAID DISHWASHER KDFE204ESS0 Cust states that daughter fell on door, found door opening past 90 deg, found hinges bent, needs hingesCust to let us know; ordrng 1 WP8534854 (L HINGE9642) and 1 WP8534854 (R HINGE9626), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, saved tckt [SdLink\312297a.png], O-emld
Robert A.
MAYTAG REFRIGERATOR MFC2062FEZ01 Installed damper, cycled, good, op test ok; Job Cmpltd, saved tckt [SdLink
Robert A.
KITCHENAID REFRIGERATOR KRFF302ESS01 Installed damper, cycled, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRS571CIDM02 Found top shelf 30 deg, 2nd and down 38, found back of top shelf blocked off, restricting airflow to bottom of ref, talked with cust, cust to watch, op test ok; Job Cmpltd,
Corina B.
WFG320M0BB0 Whirlpool Range CC that the oven bake does not work. Amp drawl 2.88amps. Replaced the ignitor from t/s. Heated oven to 350*. Optest ok. ; used 1 12400035 (IGNITER) from stock,
Jeff M.
KITCHENAID REFRIGERATOR KFCS22EVMS8 7/6/18 15:53: JM there 7/6 FRI, 15:51 to 15:51, The bottom of the fridge was frozen I steamed out of the drain out of the drain kits unit tested good; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
Macaulay G.
WRF535SWHV Whirlpool Refrigerator Replaced door switch and replaced ice maker from truck stock. All tested ok. ; used 1 W10884390 (ICE MAKER ASSY)
Jeff M.
WHIRLPOOL REFRIGERATOR WRS586FLDM01 The heater in the ICEMAKER has failed installed new part unit op tested good ; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,
Jeff M.
WHIRLPOOL WASHER WTW8000DW The lid lock is jammed needs replaced ; ordrng 1 W10810403 (LOCK), schdld next appmnt for 7/12 THU 8-12,
Jeff M.
GE REFRIGERATOR PSS26NSTCSS he u it has no heat transfer to the condenser and the compressor is drawing less than 1 amp. job compltd
Jeff M.
KITCHENAID DISHWASHER KUDS30FXSS9 he sump is seized ; ordrng 1 WPW10780877 (SUMP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/12 THU 12-5,
Arthur V.
MAYTAG REFRIGERATOR MFI2568AES Found unit needs main bd and dispenser bd. Dispenser bd no longer available it is discontinued. Customer to buy a new fridge part number needed is 67006294. And w10890094. And wp67006868; Cllctd $96.25 Check # 519, Job Cmpltd,
Brian B.
JENN-AIR REFRIGERATOR JFI2589AES2 Replaced broken right pantry ENDCAP. , Job Cmpltd
Corey L.
MFF2558KEW Maytag Refrigerator Customer complaint still not cooling, temps were 57 in ff and 36 in frz, compressor and fans are running, found evap froze at connection tubes, low side leak at evap, unit needs new evap and filter drier; ordrng 1 12002041 (kit,evap 220.10) and 1 WPB2150504 (drier 49.46)
Macaulay G.
MHW5100DW0 Maytag Washer Replaced control in washer. Set down water mitigation mat. Washer is operating properly now
Corey L.
WTW4880AW1 Whirlpool Washer Customer complaint washer gets unbalanced wi5 clothes in it, found unit unlevel, leveled unit, ran diagnostics found f2e3 communication error, f7e5 shifter fault, ran test mode gentle and heavy agitation, low and high spin, unit is operating as designed
Corey L.
WED4800XQ3 Whirlpool Dryer Customer complaint of scraping sound while drying, found a piece of jewelry caught between drum and felt, removed, op test good; Job Cmpltd
Corina B.
MVWB765FC2 Maytag Washer CC that the basket does not move in agitate. Advised cust this is normal the agitator just moves when it’s in the wash cycle. The basket and agitator will lock in place in a spin cycle. Started a load of clothes on normal. Running as designed. Optest ok
Brian M.
MVWC200XW1 Maytag Washer Cc that unit would not drain Ran diagnostics found error code for lid lock Ran auto test, ran with no error Ran calibration OP TEST OK
Corina B.
WRT311FZDM00 Whirlpool Refrigerator CC that the doors are not level. One of the screws have snapped inside the cabinet of the fz for the hinge. Took pic of screw in cabinet . Called t/l TJ file # 7722398153. No repairable on the lt hand side. Can flip doors to open RT side.
Macaulay G.
WOD51ES4ES00 Whirlpool Wall Oven Hinge was loose on door, causing it to not completely close. Tightened hinge and put door on properly. All tested ok
Macaulay G.
WRB322DMBM00 Whirlpool Refrigerator Found damper control making excessive noise. Office to order damper control.; ordrng 1 WPW10594330 (control)
Jeff M.
WHIRLPOOL WASHER WTW8000DW The lid lock is jammed needs replaced ; ordrng 1 W10810403 (LOCK), schdld next appt Thur
Jeff M.
ELECTROLUX DLB WALLOVEN ELE EW30EW65GS2 Installed new part unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmplt
Brian B.
KITCHENAID DISHWASHER JDB1105AWS2 Found some pads not working. Will need new panel. Customer paid dep. office to order part. R/s per Cust req. needs late appt if poss. Tech to cwow. BJ only on return visit.; ordrng 1 W10161783 (panel-cntl 24079), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/13 FRI 2-5,
Brian B.
WHIRLPOOL REFRIGERATOR WRF560SMYM04 Found front roller brackets bent and roller dented. Will give est on new brackets and rollers. Customer paid dep. office to order parts. R/S per Cust req.; ordrng 1 WPW10359255 (ROLLER RH 3633) and 1 WPW10359256 (ROLLER FL 3130), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/13 FRI !,
Arthur V.
WHIRLPOOL REFRIGERATOR WRX735SDBM03 Replaced correct main bd. Op test good. Took core for return ; Job Cmpltd,
Arthur V.
GE REFRIGERATOR DFE29JSDISS Replaced all parts listed. Performed software update. Op test good. Customer to monitor ; Job Cmpltd,
Robert A.
WHIRLPOOL DISHWASHER WDT720PADM2 Installed control, ran diagnostic cycle, op test ok; Job Cmpltd,
Robert A.
GE REFRIGERATOR PFSS6PKXASS Installed i/m, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Robert A.
FRIGIDAIRE REFRIGERATOR LGHB2867PFBA Found l door seal torn, didgets out on ui; ordrng 1 241778307 (SEAL) and 1 242058230 (UI), schdld next appmnt for 7/12 THU !, saved tckt
Robert A.
FRIGIDAIRE MICROWAVE FGMV175QFA Found top vent cover out of place hitting door causing door not to close, corrected, tested unit, op test ok; Job Cmpltd,
Corey L.
WDF520PADW3 Whirlpool Dishwasher Mildew set into wash pump and screen, ordering pump/sump assembly filter and drain hose; ordrng 1 W10837026 (pump&motor) and 1 W10872845 (filter) and 1 WPW10545278 (hose-drain)
Macaulay G.
MVWC416FW1 Maytag Washer Tested washer, found error code F8E5 for hot and cold switched, no other issues
Corina B.
WRF767SDEM01 Whirlpool Refrigerator CC that the ff is not cooling. Found frost and ice on the ff evap. Steamed evap and replaced the thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock
Brian M.
MHW5100DW0 Whirlpool Washer Cc of unit making noise Ran test cycle found bearing making a loud grinding noise Reached inside and drum is really loose Needs Inner, outer drum and basket kit ; ordrng 1 WPW10409997 (tub-outer)
Corey L.
WRT311FZDW Whirlpool Refrigerator Customer complaint of loud vibration sounds when cooling kicks on, confirmed when compressor starts the condenser vibrates on the cardboard underneath and cardboard is hitting the floor, adjusted as best as possible without lifting the unit, feet are maxed out up all the way Job Cmpltd
Brian M.
HTWP1400F2WW Hot Point Washer Customer complaint of no spin Found sock in washplate and magnet not hit lid switch Removed sock and repositioned magnet OP TEST OK
Brian M.
HTDX100ED6WW Hot Point Dryer Cc that unit knob does not work Found timer knob cracked, tried rotating timer it would not move easily with pliers Needs timer and timer knob ; ordrng 1 WE1M652 (timer knob) and 1 WE4M532 (timer)
Macaulay G.
WRX735SDBM02 Whirlpool Refrigerator Found restricted water flow, suggested customer replace the water filter, and to contact the warranty if the ice-maker is still not working properly.
Brian B.
WHIRLPOOL REFRIGERATOR WRF560SMYM04 , Found front roller brackets bent and roller dented. Will give est on new brackets and rollers. Customer paid dep. office to order parts. R/S per Cust req.; ordrng 1 WPW10359255 (ROLLER RH 3633) and 1 WPW10359256 (ROLLER FL 3130), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/13 FRI !,
Jeff M.
WHIRLPOOL REFRIGERATOR KSSO48FTX00 Installed new part unit op tested good ; Job Cmpltd,
Corey L.
WRT311FZDW01 Whirlpool Refrigerator Customer complaint of leaking into the refrigerator, found a lot of condensation in ff section on roof and side walls as well as random drips from the frz section, found big gaps between frames, caulked gaps, ff door top left corner seal needs retrained to cabinet, spread petroleum jelly to corner and advised customer to repeat as needed for the next two weeks, also needed shimmed up to better meet top of the cabinet, shimmed with extra washer on top hinge, op test good
Macaulay G.
596.73502200 Kenmore Refrigerator Ice maker needs replaced, customer has decided to not repair at this time
Brian M.
MVWX655DW1 Maytag Washer Cc that unit will not start Found error for lid lock Lid lock just clicks and sometimes engagesNeeds lid lock ; ordrng 1 W10838613 (lid lock assembly)
Corina B.
LSB6400LW1 Whirlpool Washer Replaced the parts listed. Optest ng. When plugging unit in it hummed and could smell a burning smell. Found one connector on the motor burned. Will need a new motor, wire harness and timer. Please ship to the stick note address. ; ordrng 1 3956523 (HARNESS ) and 1 WP8529935 (motor-drve) and 1 WP8541270 (timer)
Arthur V.
MAYTAG WASHER MAH5500BWW , Found inner basket grinding in spin. Needs outer basket and inner spin basket. Inner spin basket no longer available parts needed are 1-22004465 and 22002115. Unit is repairable. ; Job Cmpltd,
Robert A.
ROPER WASHER RTW4516FW2 Found lid lock out of place, corrected, ran diagnostics, no codes, ran recal, op test okOfr 2500001882; Job Cmpltd,
Robert A.
ROPER WASHER RTW4516FW2 Ran diognostics, long fill code, ran recal cycle, valves working, op test okOfr 2500001881; Job Cmpltd,
Robert A.
MAYTAG DRYER MEDC215EW1 Installed motor, blower and belt, ran unit, op test ok; Job Cmpltd,
Macaulay G.
WRF767SDHZ00 Whirlpool Refrigerator ordrng 1 W11224590 (UI)
Brian M.
WFE540H0ES1 Whirlpool Range Cc that left front burner has no low Turned on element , found low setting not working Found burner to have a few burnt out spots Needs left front burner ; ordrng 1 W10823727 (elmnt-surf),
Corey L.
GDF520PGD4CC GE Dishwasher Customer complaint dishwasher does not work at all, confirmed unit not responding to any selections or diagnostics, unit is receiving 115v, unit needs new control; ordrng 1 WD21X22276 (kit main board 129.43)
Brian M.
WDF560SAFM2 Whirlpool Dishwasher Installed pump and motor OP TEST OK
Macaulay G.
LGHB2867PFIA Frigidaire Refrigerator Tested refrigerator, defrost thermostat not sensing correctly, also defrost heater not working properly. Office to order defrost heater and defrost thermostat.; ordrng 1 242094802 (heater-defrost) and 1 5303918810 (DEFROST THERMOSTAT ),
Brian B.
WHIRLPOOL REFRIGERATOR WRS321SDHZ00 CC that unit is not cooling. Plugged unit in. Freezer fan not running. Found loose connector on fan motor. Reseated connector, all other functions normal, op test ok.; Job Cmpltd,
Brian B.
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Checked freezer drawer operation. Drawer is working properly and all lights are working. Plugged machine in, all functions normal, op test ok.; Job Cmpltd,
Jeff M.
KITCHENAID REFRIGERATOR KRFC300ESS01 The tested fine upon my arrival I did unplug it and plug it back in to reset the controls unit tested good; Job Cmpltd,
Arthur V.
WHIRLPOOL WASHER WTW8000DW2 Replaced water valve. Op tests good Advised customer about the stuff coming thru his well. ; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRT314TFDW00 urned unit on, comp pulling .25amp, tapped system, in 20”vac, added r134a, unit cooling, needs evap, comp and drier; ordrng 1 482801 (MOUNTING KIT) and 1 W10836706 (EVAP) and 1 WPW10507886 (COMP KIT), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 7/12 THU ! [***],
Corey L.
WRT318FZDW02 Whirlpool Refrigerator Customer complaint fridge section not cooling, confirmed temp at 58 in ff section and -20 in frz, compressor and fans are running, evap fan area and vents built up with ice not too bad, customer said the unit was unplugged for a few days to repair the outlet, but damper was closed to fridge also, cleared ice to get to defrost heater connections, heater 35ohms, thermistor 5000 at 50degrees, and heater thermistor was good, old board had r marking, replacing with w per service pointer W10902061, ordrng 1 W11223731 (CNTRL 46.57)
Brian M.
WRF560SEYM01 Whirlpool Refrigerator Cc of no water Found water reservoir frozen solid Steamed and cleaned out ice in reservoir OP TEST OK
Corina B.
WRX735SDBM03 Whirlpool Refrigerator CC that the unit is not cooling. Unit is not running. Checked the fans and compressor turned on. Turned unit off and back on unit turned on. Will need a main control and UI. Called SM to order parts. ; ordrng 1 WPW10521642 (cntrl-elec) and 1 WPW10614933 (cntrl-elec)
Macaulay G.
NED4655EW1 Amana Dryer Found no issues with vent or drying. Support rollers were making a metal on metal sound. Replaced rollers from truck stock. All tested ok.; used 1 349241T (ROLLER KIT)
Brian B.
MAYTAG DISHWASHER MDB7749SBW1 Replaced panel. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
Jeff M.
WHIRLPOOL RANGE WEE730H0DS0 The units cooling fan has 89ohmes should be 25 needs a cooling fan; ordrng 1 W11107275 (COOLING ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/12 THU 8-12,
Arthur V.
WHIRLPOOL DISHWASHER WDT710PAHB1 Found unit getting a f9e1 error stands for faulty diverter. Needs motor sump assy ; ordrng 1 W11085683 (MOTOR SUMP ASSY ), saved
Robert A.
MAYTAG WASHER MVWB835DW3 Removed basket, found center hub of basket not connected , needs basket; ordrng 1 W10811960 (BASKET), schdld next appmnt for 7/12 THU ! [**],
Macaulay G.
WRT318FZDM02 Whirlpool Refrigerator Replaced refrigerator FF door.; Job Cmpltd
Brian M.
MHWE201YW00 Whirlpool Washer Cc that unit leaked Customer states that they ran it a few more times after the leak and now it’s not leaking Took back and top off Ran 3 test cycles did not find a leak OP TEST OK
Corey L.
WRF560SMYW05 Whirlpool Refrigerator
Corina B.
WFE540H0AS1 Whirlpool Range Replaced the bake element. Heated oven to 350*. Optest ok.
Corey L.
GX5FHDXVY04 Whirlpool Refrigerator Installed mullion rail, found both ff section gaskets torn, ordering gaskets; ordrng 2 W10571956 (gasket-fip)
Corey L.
JMW2427WS02 Whirlpool Wall Oven Customer complaint they still have to cycle breaker sometimes, ran diagnostics f6e6 communication error, advised customer contact an electrician, may be something in customers electrical box,
Corey L.
FFHS2611LBC Frigidaire Refrigerator Replaced ice maker, op test good; Job Cmpltd
Corina B.
LPUS2686LF0 Frigidaire Refrigerator CC that the unit is not cooling. The evap and condenser fans are running the compressor is running. The frost pattern is good. Will need a new control and UI. Cust does not want to repair
Macaulay G.
WDT970SAHZ0 Whirlpool Dishwasher Replaced sump assembly. All tested ok
Corina B.
MGDC215EW2 Maytag Dryer CC that the door does not shut. Shut the dryer door, closing properly. Advised cust the door will be hard to open and close due to it being new. Optest ok;
Corina B.
MVWC565FW1 Maytag Washer CC that the unit fills to the top. Ran diag no codes. Ran a calibration. Started a normal load and a drain and spin. Optest ok
Jeff M.
WHIRLPOOL RANGE WEG730H0DS0 The unit has a low speed cooling fan issue. Needs a new fan ; ordrng 1 W11107275 (COOLING FAN ), schdld next appmnt for 7/11 WED 8-12
Jeff M.
WHIRLPOOL DISHWASHER WDT720PADM2 The sump is seized. The unit needs a new pump est only ; ordrng 1 WPW10671941 (SUMP ASSY), used 1 SHIPPING (SHIPPING AND HANDLING)
Arthur V.
FRIGIDAIRE DISHWASHER FFBD2406NS04 Found frame bent along with hinges Needs tub assy with hinges. Est= 89.95 sc. 274.92 parts and shipping. 180.00 labor. Total est = parts needed are 1-154729401. And 2-5304513274. Customer does not want repaired. ;Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRX988SIBM03 Thawed out fresh food evap and installed new fresh food fan motor with thermister. Op test good. Customer to monitor ; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Checked over unit, ran diagnostics, all tested good, ran damper for cust, good, unable to duplicate noise, op test ok; Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KDTE254EBL1 Checked filters, cleaned, ran diagnostics, cold water code, need to run hot water in sink before starting unit, watched cycle, op test ok; Job Cmpltd,
Robert A.
ge DISHWASHER GSD3300K00BB Ran unit, checked connections, unit drained, ran again, good, op test ok; Job Cmpltd,
Macaulay G.
WTW5000DW1 WHIRLPOOL WASHER Found cord damaged to washer, office to order power cord for washer.; ordrng 1 W10877409 (power cord)
Brian B.
PWE23KSKBSS GE REFRIGERATOR Checked temps. 37 ff, 25 freezer. Called GE Techline. Ran diag step 95, ff cooling test. He said after ff evap is flooded with Freon, then Freon will continue to freezer evap and after short time , freezer evap should be frosted. Very little frost pattern on freezer evap. Per GE, looks like low charge, leak in system. GE does not use dye filters, they use elec leak detection.
Corey L.
WMH32519HZ1 Whirlpool Microwave Replaced listed parts, op test good
Brian M.
WRS322FNAH01 Whirlpool Refrigerator Installed thermostat OP TEST OK
Corina B.
GI6SARXXF05 Whirlpool Refrigerator Replaced the water valve. When dispense the water the pressure drops. Put the bypass plug in and water stayed the same pressure. Advised cust to replace the filter. Optest ok
Macaulay G.
MHW5500FW0 MAYTAG WASHER Checked for leaks, found the inlet water lines were not tight enough. Informed customer MED5500FW0 MAYTAG DRYER Found that dryer vent had excess length, air duct in dryer was also built up with lint. Cleared lint from duct. Had error code for restricted air flow. Cleaned moisture sensors. All tested ok. Unit is sensing properly. Advise to use less fabric softener.
Chad P.
NTW4516FW2 AMANA WASHER Installed parts listed. Op test ok. ; Job Cmpltd
Brian M.
WRS526SIAE Whirlpool Refrigerator Installed UI board OP TEST OK
Corey L.
GI6FARXXY08 Whirlpool Refrigerator Customer complaint of leaking out of freezer and ice on freezer floor, confirmed, this unit has duck bill style drain tube, charge parts to special project S38253, quoted, replaced ptrap and cleared ice; used 1 W10619951 (TUBE-DRAIN)
Corina B.
WRF540CWBW01 Whirlpool Refrigerator CC that the ice maker does not work and the fz handle is loose. Cycled the ice maker the cycle stops half way. Will need a new ice maker. Replaced the I’m from t/s. Cust has a saddle valve. Advised to replace with an inline valve. Tighten the fz handle. Optest ok. ; used 1 W10884390 (ICE MAKER ASSY)
Robert A.
WHIRLPOOL WASHER WTW8040DW2 Installed gearcase, clutch and valve, ran test 51, op test ok; Job Cmpltd,
Jeff M.
GE REFRIGERATOR GSS25GMHJCES Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
MAYTAG REFRIGERATOR MFF2558KEW The condensers were completely covered in dust compressor is drawing a little over an amp and the heating circuit tested good. Clean the condenser unit should test good within 24 hours; Job Cmpltd,
Jeff M.
KITCHENAID RANGE KEBS209BSS01 Installed new part unit op tested good ; Job Cmpltd,
Corey L.
WFW72HEDW0 Maytag Washer Customer complaint unit is not working, ran diagnostics found f9e1 long drain, f5e4 door not opened between cycles, f5e2 door lock error, f8e3 overflow condition, found striker loose, tightened striker, found drain screen trap caked with a hard substance closing holes on filter not allowing unit to drain, cleared debris, ran automatic test cycle, unit completed test cycle, op test good
Jeff M.
WHIRLPOOL REFRIGERATOR ED5FVGXWS07 The drain was plugged with gunk I clean the drain steamed out the freezer unit tested good; Job Cmpltd,
Macaulay G.
NTW4516FW1 AMANA WASHER Tested washer, found error codes for no fill long fill. Ran through test and calibration cycles, water pressure is good, still has issues; ordrng 1 W11124710 (CONTROL)