We serviced a
ELECTROLUX ICEMAKER
Model E15lM60GPS
Near Painesville, OH 44077
Joe O
Job Details: 06/03/2022
"Cc: running continuously, ice thawing, ui not responsiveCustomer stated unit started flowing water continuously, the ui wouldnt allow selections, and the ice started to thaw. Stated he discontinued power to unit for a couple weeks, and when he re connected the unit started working, then eventually failed again. Started unit up. Ice mold not getting cold enough to make ice. Could not find tech sheet, or information on unit. Spoke with BJ. he couldnt get information on unit either, could not find parts. Stated we are going to have to walk away from unit due to not being able to service. Or get parts."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Windsor, OH 44099
Jason N
Job Details: 06/03/2022
"Cc unit leaked on first useCustomer stated on first use the unit flooded their kitchen. Pulled unit from cabinet space. Found that the installers did not connect drain hose to unit, was laying on floor behind unit. Corrected drain hose routing and connected to unit. Ran wash test and observed for leaks. No leaks present. Reinstalled unit. Operation test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Middlefield, OH 44062
Brian M
Job Details: 06/03/2022
Cc of vibration Found this concern to be normal operating functions
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Brooklyn, OH 44144
Manny
Job Details: 06/03/2022
"Cc the fz wont close all the way on the right side after the left slider was replaced, found right slide getting stuck when door is opening and would stay a bit out when closing the door causing it o have a gap on the gasket therefore creating condensation in the fz, Ordering right slide; ordrng 1 WP13055901 (slide)"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW1
Near Brooklyn, OH 44144
Manny
Job Details: 06/03/2022
"Cc unit making a loud noise, found a sheet of metal under the unit, has some wear from the motor rubbing on it, removed metal and ran diagnostics, unit making noise, removed rotor and gearcase leaking oil, unit will need gear case ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (slider) and 1 W10752283 (washplate)"
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Mentor, OH 44060
Corina B
Job Details: 06/03/2022
Replaced the panel. Scratch could of been caused by removing the cooktop to replace the manifold. Leveled the unit. Opt test ok
We serviced a
GE REFRIGERATOR
Model GFE26GMHFES
Near Strongsville, OH 44149
David R
Job Details: 06/03/2022
Wrong fan was sent out. Ordering FF fan. Office to go over repair price. Looks like the new FF fan being ordered is less price and may require a partial refund. ; ordrng 1 WR60X26866 (FF fan)
We serviced a
GE REFRIGERATOR
Model GNE29GMKGES
Near Madison, OH 44057
Dan H
Job Details: 06/03/2022
"Customer complaint that unit is not cooling properly, confirmed, found fresh food section evaporator fan not running, unit needs new fresh food section evaporator fan; ordrng 1 WR60X26866 (Ff ev fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEW1
Near Geneva, OH 44041
Dan H
Job Details: 06/03/2022
"Customer complaint that unit is working intermittently, confirmed, nothing is running, ice door is opening and closing, unit needs new control, customer does not want repair ; ordrng 1 WPW10310240 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Sheffield Lake, OH 44054
Angel
Job Details: 06/03/2022
Cc that unit will hum and not start. Confirmed unit will not start motor just humming. Took apart unit and found bird stuck in blower wheel removed bird tested unit. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FKBL14
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/03/2022
Cc unit dripping Replaced icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Chardon, OH 44024
Jason N
Job Details: 06/03/2022
"Cc unit not making iceNoticed ice box fan is not working, no airflow to ice maker/ice box section. Ran diagnostics, ice box thermistor test, thermistor reading 42 degrees, ran test 50 ice box fan test, fan did not turn on. Customer stated he already replaced the main control. Unit need ice box fan motor. ; ordrng 1 WR60X31997 (Ice box fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Eastlake, OH 44095
Joe O
Job Details: 06/03/2022
Installed freezer led. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Broadview Heights, OH 44147
Marie V
Job Details: 06/03/2022
"Cc that the unit will not turn on or try to cancel cycle and nothing happened, had to unplugged unit . diag found error code F0E5 off balance load, f2e1 ui stuck button. Deleted error codes and ran auto test . Asked cust to tell me which noise is. Is when agitating, is a normal noise. Explain cust that unit makes noises that are diffe but normal like the clutch when operate. Unit is working properly at this point. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC1
Near Geneva, OH 44041
Dan H
Job Details: 06/03/2022
"Customer complaint that unit shuts off mid cycle, confirmed, found door switch loose causing unit to shut off after a minute, unit needs new door switch ; ordrng 1 W11307535 (Door switch)"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Ashtabula, OH 44004
Dan H
Job Details: 06/03/2022
"Customer complaint that unit leaked during clean washer cycle and is not spinning properly, ran diagnostics no error codes found, ran test cycle, started clean washer cycle, no leaks found, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Strongsville, OH 44136
David R
Job Details: 06/03/2022
"Cc unit is not staying on, will only run 1-2 mins then shut off. Tested power to dryer. L1-N 120, L2-N 30v, L1-L2 17v. Unit not getting proper voltage. Customer to contact electrician to check out outlet and breaker. Unit is good, Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ1
Near Strongsville, OH 44136
David R
Job Details: 06/03/2022
"Cc unit stopped mid cycle, some lights are dimly lit on UI but will not respond. UI not responding, will not enter diagnostics. Tested power to unit, 120v, but power is dropping and forth. Plugged unit up to a different outlet. Unit ran diagnostics, good. Unit is good but customer has to change outlet. Unit is good, Op Test Ok"
We serviced a
GE REFRIGERATOR
Model PZS22MSKEHSS
Near Solon, OH 44139
Jason N
Job Details: 06/03/2022
"Installed filter head manifold. Turned water back on to unit. Source valve in basement is dripping slowly, advised customer. Tested water dispense from unit, purged gallon of water. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Cleveland, OH 44128
Jason N
Job Details: 06/03/2022
"Cc unit not cooling in ff sectionFound no airflow to ff section, freezer evaporator fan not running, checked power in to fan motor, good at 117v. Replaced fan motor using truck stock part. Airflow restored to both sections. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good. ; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
MAYTAG DRYER
Model MGDB200VQ0
Near Willowick, OH 44095
Joe O
Job Details: 06/03/2022
"Cc: not heatingFound thermal fuse open. Needs thermal fuse; ordrng 1 WP3390719 (fuse-thrml), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Wickliffe, OH 44092
Joe O
Job Details: 06/03/2022
"Cc: not agitating, over fillingNo stored error codes. Found drain hose too far into stand pipe. Ran auto test. Unit filling, washing, draining and spinning. Ran normal cycle. Unit filling and agitating. Oils not duplicate issues. Unit functioning as designed. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS5
Near Madison, OH 44057
Dan H
Job Details: 06/03/2022
"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, unit needs new start device , installed new start device, op test good ; used 1 8201786 (STARTER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ04
Near Painesville, OH 44077
Dan H
Job Details: 06/03/2022
"Customer complaint that unit has a kink, found new kink in hose since supply line was installed, unit needs new filter head; ordrng 1 W11346623 (Filter head)"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near North Royalton, OH 44133
David R
Job Details: 06/03/2022
Replaced bake element. Tested bake at 350* good. Op Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Willoughby Hills, OH 44092
Joe O
Job Details: 06/03/2022
"Cc: not cooling, not making iceFound temps in freezer at 44 and 65 in ff section. Found evap completely frosted over. Found element open. Needs heating elementElement shows out of stock. Office to reschedule ; ordrng 1 W11546981 (Defrost heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVY3
Near Richmond Heights, OH 44143
Joe O
Job Details: 06/03/2022
Cc: rack piece fell outFound lower rack piece adjustable holder fell out. Placed rack/holder back in. Advised customer how to re install and adjust. Op test ok
We serviced a
GE REFRIGERATOR
Model GTE16DTHMRWW
Near Cleveland Heights, OH 44118
Joe O
Job Details: 06/03/2022
"Cc: noiseFound noise coming from evap fan. Needs evap fan motor and blade. ; ordrng 1 WR60X10204 (blade,evap fan asm) and 1 WR60X31522 (Evaporator fan motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Painesville, OH 44077
Dan H
Job Details: 06/03/2022
"Customer complaint that upper rack spray arm fell off, confirmed, unit needs new upper spray arm, heater box was damaged, heater is missing nut, need to reorder heater; ordrng 1 W11545334 (Spray arm) and 1 W11537778 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6600BWD
Near Cleveland, OH 44120
Jason N
Job Details: 06/03/2022
"Cc unit making loud noiseRan dryer test, found squealing and clunking noise from pulley or roller. Pulled front panel, found belt idler pulley seized to shaft. Replaced pulley and belt using truck stock repair kit. Reran dryer op test for several minutes, no additional abnormal sounds heard. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model WHD560CHW2
Near Cleveland, OH 44113
Corina B
Job Details: 06/03/2022
CC that the stem is broken. Confirmed. Will need a new pump. ; ordrng 1 W11551760 (Pump)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44105
Jason N
Job Details: 06/03/2022
"Cc unit not turning onRan entitlement for purchase date, under 1 yr. Checked power in to unit, good at 243v L to L and 123 from L to N. Found black L wire burnt and melted on terminal block. Replaced power cord and terminal block using truck stock parts. Ran dryer op test, good tumble and heat. Op test good. ; used 1 8171385RC (3 PRONG RANGE CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS01
Near Independence, OH 44131
David R
Job Details: 06/03/2022
"Replaced plate cover and mag. Tested. Good, items heating up. Test time. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Avon Lake, OH 44012
Angel
Job Details: 06/03/2022
"Replaced Orion board, main control and ui. Opt test no good unit still having same issue opened door and noticed that the panel on the side of door is completely dead explained to customer that if i check the board it will get dinged in the bottom and she said it didnt matter because she wanted to know if the board had a loose wire or something took it out and nothing. Called BJ and explained issue and stated that we were going to have to replace board explained to customer and they stated that they were going to call whirlpool to see what they can do for them. Customer will call back with info from whirlpool.?
We serviced a
MAYTAG STACK W/D
Model MGT3800XW1
Near Westlake, OH 44145
Angel
Job Details: 06/03/2022
Cc that unit was not spinning. Turned on unit and it was spinning and heating as should couldnt get unit to duplicate issue but pulley started squealing so i replaced pulley and lubricated all components tested unit and it was still spinning and heating perfectly. Recommended customer that if it happens again try to spin basket by hand and start it if runs the motor will need to be replaced. Opt test ok.; used 1 279640 (PULLEY-IDR) from stock
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Garrettsville, OH 44231
Brian M
Job Details: 06/03/2022
Installed doors
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS
Near Streetsboro, OH 44241
Brian M
Job Details: 06/03/2022
Cc unit not baking Outlet is not grounded Advised to get outlet grounded but also found regulator safety switch missing ; ordrng 1 W11346659 (Regulator)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Cleveland Heights, OH 44106
Manny
Job Details: 06/03/2022
"Cc that unit gives error code when she select fresh vegetables setting, verified and got f4e4, replaced moisture sensor, tested unit and everything is working properly until the fresh vegetables is selected got same code, unit will need a main control. Part showing out of stock, office to contact customer for next service appointment.; ordrng 1 W11342846 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Bay Village, OH 44140
Angel
Job Details: 06/03/2022
Cc that unit is not cooling properly. Verified temps and freezer is at 43* and ff section at 65* looked in back of freezer panel and it was all frosted up steamed out all frost and verified wiring heater and thermistor found that the thermistor was set in the wrong spot and was cracked as well also found heater wire came off the connector reinstalled heater wire made sure it was properly connected and replaced thermistor. Opt test ok.; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Aurora, OH 44202
Brian M
Job Details: 06/03/2022
Cc unit not washing Found sump assembly not plugged in Plugged in ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Bedford, OH 44146
Marie V
Job Details: 06/03/2022
"Cc that the right hand side door squeaks and the left hand side door makes a clunky noise. Confirmed. Right hand side door did not had any grease. And left hand side door will need cam door, bracket and cover wire.; ordrng 1 WPW10257206 (Cam door) and 1 W11293380 (Bracket) and 1 WPW10632062 (Cover-wire)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Rocky River, OH 44116
Angel
Job Details: 06/03/2022
Cc that unit just keeps beeping. Confirmed unit just keeps beeping has an F2E1 error code stuck key pulled unit out a bit to see if it had a loose connection but everything was good unit will need control panel replaced. Part is under the 5 year warranty verified with BJ and said its still under warranty took picture of POP. Ordering part.; ordrng 1 W11087449 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Solon, OH 44139
Brian M
Job Details: 06/03/2022
Called whirlpool for suggestions Tried to push tubing insideThey advised that if its not able to be snaked or opened then its non repairable
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Painesville, OH 44077
Dan H
Job Details: 06/03/2022
"Customer complaint that unit is not spinning or draining properly, ran drain and spin cycle, drain pump is working, unit spun, loud clunking noise in transmission, found led on motor inverter board not flashing, unit needs new motor and transmission, customer does not want repair ; ordrng 1 WH38X10019 (Transmission) and 1 WH20X10094 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Lyndhurst, OH 44124
Manny
Job Details: 06/03/2022
"Cc unit leaking in the ff, found evap drip tray cover in ice, steamed evap (22 mins) make sure drain tube was cleared, went to put evap cover on and noticed that the heater is not clipped on drip tray, and not close enough to the tray, clipped heater back on tray, now heater really close to drain port, opt test ok!"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lakewood, OH 44107
Angel
Job Details: 06/03/2022
Cc that unit will not turn on. Confirmed tried turning on unit but will not checked power to unit and has 120vac coming in to the control board but the control boards led is not on will need control board replaced. Could not get picture of mod since the door is locked and wont unlock. Office to reschedule part out of stock; ordrng 1 W11419171 (Control board)
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/03/2022
Installed stator Ran test cycle Could not duplicate a leak
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near East Cleveland, OH 44118
Joe O
Job Details: 06/03/2022
"Cc: door not closing properly, not dryingFound front panel bent, not allowing door to close completely. Found unit continuously heating. Element shorted to ground. Needs panel and elementParts out of stock. Office to reschedule; ordrng 1 W11402953 (Panel) and 1 WP3387747 (element)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Cleveland, OH 44143
Joe O
Job Details: 06/03/2022
"Installed slides, and gasket. Op test ok"
We serviced a
CROSLEY WASHER
Model CAW45125LW0
Near Cleveland, OH 44106
Corina B
Job Details: 06/03/2022
CC that the unit does not spin. Ran a calibration. And an auto test. Started the unit on a normal cycle with clothes. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Parma, OH 44134
David R
Job Details: 06/03/2022
"Cc unit is intermittently not cooling or over cooling FF, some liquidsin FF is freezing, one point frost was building up in Freezer. Right now temps are good, FF reading 39* and FF reading 1-2*. Good frost pattern on evap. Ordering control and thermistors. ; ordrng 1 W11357371 (Control) and 2 WPW10384183 (Thermistor)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5200SQ0
Near Cleveland, OH 44102
Angel
Job Details: 06/03/2022
Cc that unit will not wash or agitate. Ran unit it started filling but would not do anything and it would not drain took apart unit and made sure the motor coupling was good and it was so i took of drain pump and found a sock stock on the drain port removed tested unit and it started washing spinning and draining as should. Opt test ok.
We serviced a
JENN-AIR ICE MAKER
Model JIM158XYCX0
Near Cleveland, OH 44122
Brian M
Job Details: 06/03/2022
Cc unit not making ice and over filling Found drain hose kinked Fixed hose Ran test cycle unit is functioning correctly Advised on filter replacement
We serviced a
GE DISHWASHER
Model PDP715SYN0FS
Near Chardon, OH 44024
Jason N
Job Details: 06/03/2022
"Cc unit not washing dishes well and not drying at the end of the cycleRan diagnostics functionality tests, turned heater on, heater element is not heating. Checked continuity of element at control connector. Element is reading open. Unit needs heater element replaced. ; ordrng 1 WD05X30299 (Heater element)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Mayfield Heights, OH 44143
Manny
Job Details: 06/03/2022
"Replaced motor but fill tube is frozen again, found a kinked on the fill tube, customer stated that a different company was here a while ago and they used a blow dryer on the fill tube, fill tube looks good but customer wants it replaced, fill tube heater broke when I was disassembling the icebox ordering heater on us; ordrng 1 W10815476 (tube-water) and 1 W11087201 (heater)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PF4
Near Mentor, OH 44060
Dan H
Job Details: 06/03/2022
"Installed new ice maker , op test good"
We serviced a
GE DRYER
Model GUD27ESSJ1WW
Near Chardon, OH 44024
Jason N
Job Details: 06/03/2022
"Cc unit drum catching clothes and leaving marks on clothesFound upper bearing plate wore away, no bearings or felt seal left. Drum is now riding on metal front panel. Unit will need upper bearing plate, bearings, felt seals, and front panel due to damage from drum contact. Customer declined repair at this time, estimate only. ; ordrng 1 WE03X25079 (Top bearing) and 1 WE09X20441 (Felt seal) and 1 WE20M472 (Panel) and 2 WE3M52 (Bearing slide)s"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Warrensville Heights, OH 44128
Corina B
Job Details: 06/03/2022
"CC That the unit is not heating. Confirmed. Checked the vent outside clear. Customer has a foil and plastyle vent advised customer to replace with a semi rigid or rigid vent. To picture. Checked terminal block l1-n 0 volts, l2 -n 120 volts l1-l2 90 volts. Will need an electrician. Opt test ok"
We serviced a
GE RANGE
Model ZDP366NP3SS
Near Beachwood, OH 44122
Brian M
Job Details: 06/03/2022
Can not lift unit out of position all 4 legs are down and I can not reach the rears to get it to roll Needs x2 techs to lift and move forward ; schdld next appmnt for 6/8 WED !
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near University Heights, OH 44118
Brian M
Job Details: 06/03/2022
Cc of leak Found leak coming from drain tube on evap Unit was covered in foam needs cleaned out, Cleaned drain as best as I could not sure if I got it all the way
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Chagrin Falls, OH 44023
Manny
Job Details: 06/03/2022
Replaced control ran diagnostics cycle and calibration opt test ok.
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Kirtland, OH 44094
Joe O
Job Details: 06/03/2022
"Cc: not heatingFound element open. Needs heating element; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mentor, OH 44060
Corina B
Job Details: 06/03/2022
"CC that the unit stopped working. Checked the fuses and heater, good. Plugged unit in let run for 10 minutes cycling properly. Opt test ok"
We serviced a
GE REFRIGERATOR
Model GBSC0HCXCRWW
Near Geneva, OH 44041
Jason N
Job Details: 06/03/2022
Installed bimetal and defrost heater. Steamed evaporator clear. Op test good.
We serviced a
GE REFRIGERATOR
Model GSHL6PHXBELS
Near Eastlake, OH 44095
Dan H
Job Details: 06/03/2022
"Cleared evaporator, Installed new defrost thermostat and heater, op test good"
We serviced a
MAYTAG DRYER
Model MGD6630HC3
Near Chesterland, OH 44026
Brian M
Job Details: 06/03/2022
Installed Sensor Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US6HS00
Near North Ridgeville, OH 44039
David R
Job Details: 06/03/2022
"Cc unit all burners will spark at once. Normal operation, all on same spark harness. Customer never had a gas unit. All functions are good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Maple Heights, OH 44137
Marie V
Job Details: 06/03/2022
Confirmed warranty with BJ. Cc that the fresh food is not cooling and freezer is too cold. Confirmed. Took temps fresh food is 50* and freezer -3*. Found air duct going to fresh food full of frost. And one side on freezer liner had a gap. Filled up gap and removed all ice in the duct. Advice cust to allow unit 24 hours for fresh food to reach normal temps. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44125
Marie V
Job Details: 06/03/2022
"Cc that the Icemaker is off, not connected so the freezer door was not closing, causing condensation inside, also that no water comes in. Confirmed,no water coming in. Found that the connection was too tight and was not allowing water to go trough the lines. Corrected issue. Tried to cycle ice maker, failed. Getting 120V. Also full frost pattern on evaporator. Unit will need ice maker. Office will contact once they have eta on the part.; ordrng 1 W11542654 (Ice maker)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Brook Park, OH 44142
Gabriel P
Job Details: 06/03/2022
"Replace heater,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near North Olmsted, OH 44070
Gabriel P
Job Details: 06/03/2022
"Found evap cover with frost also evap cover not install properly causing a gap on right side and also found no voltage going to heater and spoke to senior tech we did all diagnostic test still no voltage ordering thermistor,harness,and control also whirlpool verify by model that unit is still under one year old but she is on hold with KITCHENAID for them to send and authorization number ; ordrng 1 W11512425 (Control) and 1 W11505164 (Harness) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Olmsted Falls, OH 44138
Marie V
Job Details: 06/03/2022
"Cc that the unit is not cooling. Confirmed. Freezer is at 5* and fresh food at 50*. Verify at the board thermistor reading and is under ice. RC freezer evap thermistor 43 kohms. Fresh food thermistor 7.29kohms . unit will need new control board and evaporator fan. Cust will call back if they want to continue ; ordrng 1 W11033168 (Fan harness) and 1 W10843055 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GLD4458R10CS
Near Elyria, OH 44035
Marie V
Job Details: 06/03/2022
"Cc that unit is leaking from the bottom. Confirmed found drain hose was chute up. Will need new drain hose. ; ordrng 1 WD24X10045 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near North Olmsted, OH 44070
Gabriel P
Job Details: 06/03/2022
"Replace valve,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Avon, OH 44011
Marie V
Job Details: 06/03/2022
Cc that unit is not making ice, took temps 1* in freezer 35* fresh food section and 10* inside Icemaker box. Unit just had a few ice cubes and ice maker cycle and it filled with water. Unit is working good at this point."
We serviced a
MAYTAG DRYER
Model MGDC200XW2
Near Lorain, OH 44052
Angel
Job Details: 06/03/2022
"Cc that they try to start unit and it will not start unless you spin the drum a little. Tested unit and it starts after a spin by hand took apart unit to see if something else besides the motor could be bad and found that one of the springs from the centrifugal switch came off was going to reinstall but noticed one of the tabs that holds the spring broke off unit will need drive motor replaced. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.13293K112
Near Shaker Heights, OH 44120
Manny
Job Details: 06/01/2022
"Cc u it leaks from left side, removed kick plate and ran diagnostics cycle and unit started spraying water everywhere, found hole in the sump pump rubber hose, unit will need a sump pump assembly. Customer will look are for a new unit and if they decide to repair they will contact us.; ordrng 1 WPW10482502 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC0
Near Cleveland, OH 44109
Manny
Job Details: 06/01/2022
"Blower wheel is welded to motor shaft, had to removed it by force and a grinder(35 mins), replaced parts ordered and unit not working, spoke to bj and we determine that there is broken wire somewhere since we are loosing continuity, traced wires and found belt switch terminal not crimped properly recrimped wire op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Ashtabula, OH 44004
Joe O
Job Details: 06/01/2022
"Cc: slide not working properly, frost build up on evaporatorFound ff evap completely frosted over, found shaft for middle drawer twisted, glide mounts broke out of glides. Found drip pan warped. Needs evap fan/harness, shaft, adapters and drip pan kitShaft shows low stock. Office to reschedule; ordrng 1 W10802341 (shaft) and 1 W11457241 (Drip pan kit) and 1 W11093718 (adapter) and 1 W11215629 (Adapter) and 1 W11087438 (motor-evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM
Near Mentor, OH 44060
Jason N
Job Details: 06/01/2022
Installed drain tube and fitting. Cleared ice from freezer. Ensured good flow through. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Lakewood, OH 44107
Manny
Job Details: 06/01/2022
"Cc unit not cooling both sections, checked temps and 70 in both sections, compressor is humming, tested compressor windings per troubleshooting guide from sensor to common 17.1ohms from motor to common 19ohms per guide if windings are out of range replaced compressor and Orion board, plugged into killawatt meter and unit pulling 8.72 amps, compressor is humming and hot to touch. Unit will need a seal system repair; ordrng 1 W11592010 (Compressor) and 1 W11336586 (Orion board) and 1 W11109499 (drier-tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Amherst, OH 44001
Angel
Job Details: 06/01/2022
"Cc that unit will not spin there clothes out. Ran diagnostics and found that it had and F0E3 overload and a F0E4 water temperature higher than should and F8E1 long fill looked underneath washer and gear case is leaking will need gearcase, inlet valve, and slider. Ordering parts.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W11165546 (Inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Madison, OH 44057
Dan H
Job Details: 06/01/2022
"Installed new ice maker , adapter, and seals, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW00
Near Lorain, OH 44052
Angel
Job Details: 06/01/2022
Cc that unit had a nail polish smell to it. I took temperatures to make sure its not freon and temps were good 39* ff section and 5* in freezer and I could not smell the scent that she was describing but did let her know that fruits if they are there for a long time can produce a chemical smell but the unit is cooling properly so we know its not freon. Unit is working as designed and can not smell any chemicals odors. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 06/01/2022
"Replace valve,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM05
Near Mentor, OH 44060
Jason N
Job Details: 06/01/2022
"Cc unit was making too much ice now not workingFound ice maker bail arm popped off. Replaced ice maker and reinstalled bail arm. Ran manual harvest test, ice maker indexed, filled mold with water and shut off properly. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Painesville, OH 44077
Jason N
Job Details: 06/01/2022
"Cc unit not washing dishes.Ran diagnostics, found code 6-4 for float switch open and 6-6 for cool water coming in. Wash pump did not turn on during test cycle, only lightly humming. Unit needs wash motor assembly. Replaced using truck stock part. Reran diagnostics test in entirety, all functions passed. Op test good. ; used 1 WPW10605057 (Pump/motor assembly) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Kirtland, OH 44094
Corina B
Job Details: 06/01/2022
"CC that the ice maker is not working. Confirmed, cycled the ice maker, not cycling properly. Replaced the ice maker from t/s. Cycled. Opt test ok ; ordrng 1 WPW10300024 (Ice maker)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS0
Near Ashtabula, OH 44004
Dan H
Job Details: 06/01/2022
"Installed new control and element, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rock Creek, OH 44084
Joe O
Job Details: 06/01/2022
"Cc: not cleaning, not spinning outFound error code f0e5(off balance). Ran auto test. Found unit not shifting. Found actuator arm slipping out of cam. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
GE RANGE
Model PS968SP2SS
Near Chardon, OH 44024
Brian M
Job Details: 06/01/2022
Installed fan Ran test bake to 420 OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Elyria, OH 44035
David R
Job Details: 06/01/2022
Cannot complete repair today. Agitator is seized onto gearcase. Will need to break and cut off agitator and customer wants to order a new one to complete repair. ; ordrng 1 W11550891 (Agitator)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Newbury Township, OH 44065
Brian M
Job Details: 06/01/2022
"Cc ff not cooling Found unit not defrosting properly Ran bi metal test bi metal is shortedNeeds bi metal ; ordrng 1 WPW10160570 (bimetl-def), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Diamond, OH 44412
Brian M
Job Details: 06/01/2022
Cc unit clumping ice Found pressure to be low to fill properly Customer has reverse osmosis installed Advised to bypass filter and watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Joe O
Job Details: 06/01/2022
"Cc: still not making ice, not cooling correctlyFound temps in ff section at 43 degrees. Freezer at 19 degrees. Ice maker error code e5(timed ice making). Found thermal fuse open in heater harness. Spoke with bj, stated to replace harness at no cost to customer. Needs freezer evap fan assembly.; ordrng 1 W11249952 (motor-evap)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near North Royalton, OH 44133
Manny
Job Details: 06/01/2022
"Replaced parts ordered, ran diagnostics and calibration no codes found at the end of cycle and unit finished with no issues. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 06/01/2022
Waterline was not reverse also cold water going inside unit when it was on rinse .also spoke to senior tech he advise to do a factory reset and have her monitor if she continues to have issue with same error code f0e4 she will need a control part number W11543994 opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB04
Near Bay Village, OH 44140
Marie V
Job Details: 06/01/2022
Defrosted evaporator and unplugged drain tube. Replaced thermistor. Op test ok
We serviced a
FRIGIDAIRE RANGE
Model LFEF3018TWD
Near Conneaut, OH 44030
Dan H
Job Details: 06/01/2022
"Installed new infinite switch, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Conneaut, OH 44030
Dan H
Job Details: 06/01/2022
"Installed new heater , op test good"