We serviced a
GE DISHWASHER
Model GDT695SFL5DS
Near Hiram, OH 44234
Brian M
Job Details: 10/02/2023
Installed ui and control OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near North Olmsted, OH 44070
David R
Job Details: 10/02/2023
Replaced clip for 3rd rack. Tested. Good. Op Test Ok.
We serviced a
AMANA RANGE GAS
Model AGS5730BDS
Near North Olmsted, OH 44070
David R
Job Details: 10/02/2023
Cc bake not working. Broken ignitor. Changed from t/s. Tested at 350* good. Op Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW3
Near Brook Park, OH 44142
David R
Job Details: 10/02/2023
"Getting F3 error. Replaced sensor, still throwing code, tested harness for sensor, good. Will need new control. Ordering control.; ordrng 1 W11113908 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma, OH 44129
David R
Job Details: 10/02/2023
"Cc unit top FF not cooling but FZ good. FZ temp is good -5, still making ice. Top FF reading 60*. Damper is good. Found ice built up FZ back cover. Thermistor seems to test good from diagnostics, check again when repairing. Heater is open and FZ fan is not working. All voltage good. Ordering and replacing, fan and heater. Steam all ice and frost build up. ; ordrng 1 WPW10464673 (Evap fan) and 1 WPW10436849 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Parma, OH 44134
David R
Job Details: 10/02/2023
"Drain pump installed. Drain hose runs under floor to garage disposal under sink. Tested, water is draining properly. Customer had questions about heating. Checked diagnostics, only 9/1 drain error, cleared. Heater is coming on correct, good. Advised that using rinse aid and long heated dry will give the best heat the unit can provide. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Mentor, OH 44060
Dan H
Job Details: 10/02/2023
"Customer complaint that dispenser is broken, confirmed, installed new dispenser, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Mentor, OH 44060
Dan H
Job Details: 10/02/2023
"Customer complaint that unit is not working at all, started normal wash cycle, drain pump is working, fill valve energized, wash motor started, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Brecksville, OH 44141
David R
Job Details: 10/02/2023
Cc unit height needed adjusted. Adjusted legs. Found screws in front of feet in floor. Took pic. Had customer test opening door to verify. Good. Op Test Ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Strongsville, OH 44149
David R
Job Details: 10/02/2023
"Cc unit not washing, can hear water go in but not start up, water continues to go in and will drain. Power good, 120. Ran diagnostics, 7/2 wash motor failure. Sometimes water does not come into unit, overfill switch activating randomly. Would ordering and replace wash motor, control and overfill switch. ; ordrng 1 W11672225 (Control) and 1 W11545764 (Switch) and 1 W11462455 (Pump base) and 1 W11460946 (Wash motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Dan H
Job Details: 10/02/2023
"Customer complaint that door open light keeps coming on, found deli drawer harness broken, unit needs new deli drawer harness ; ordrng 1 W11170612 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE RANGE
Model 665.78003801
Near Painesville, OH 44077
Dan H
Job Details: 10/02/2023
"Customer complaint that nothing on control panel is working, confirmed, unit needs new control, customer does not want repair ; ordrng 1 WPW10194002 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Madison, OH 44057
Dan H
Job Details: 10/02/2023
"Customer complaint that unit is not powering on, confirmed, found inline fuse in harness open, unit needs new harness ; ordrng 1 W11677715 (Harness)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS69EJSS0
Near Highland Heights, OH 44143
Corina B
Job Details: 10/02/2023
Replaced the fan customer supplied. Opt test ok. ; used 1 241526102 (Fan) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Olmsted Falls, OH 44138
David R
Job Details: 10/02/2023
"Cc unit making load moaning sound, and questions about the heat. Ran unit, noise sounds to be coming from wash motor. Heat is coming on. Went over with customer to use Heated dry/Extended dry plus need to get some rinse aid and use that as well per owners manual. Ordering wash pump and valve ; ordrng 1 W11416362 (Pump) and 1 W11434044 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Strongsville, OH 44149
Marie V
Job Details: 10/02/2023
"Replaced both doors, took pics. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Strongsville, OH 44136
Marie V
Job Details: 10/02/2023
Replaced freezer. Door. Steamed out gasket. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Cleveland, OH 44102
Marie V
Job Details: 10/02/2023
"Cc that unit does not wants to finish the cycles but rapid wash and sometimes door is locked or unit wont finish the cycle and will shut off. Try to turn unit on, takes a while and when it does it starts go oress all buttons on its own. Try running diag, failed. Unit will need new panel install then will be able to see if other things needs repair. ; ordrng 1 W10911042 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KFGC558JSS05
Near Cleveland, OH 44102
Marie V
Job Details: 10/02/2023
"Cc that the door is not closing properly, confirmed. Replaced hinges. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44111
Marie V
Job Details: 10/02/2023
Cc that unit is not making ice fast and that is not leveled. Unit rocks a little. Try to correct but floor is also not leveled. Unit will need new ice maker .; ordrng 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB03
Near Cleveland, OH 44111
Marie V
Job Details: 10/02/2023
"Replaced door, still having issues. Issue is in door liner. Called whirlpool they will review. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Cleveland, OH 44111
Marie V
Job Details: 10/02/2023
Cc of unit making a noise while running. Confirmed found blower wheel stripped. Had to break it to get it out. Replaced it. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Cleveland, OH 44111
Marie V
Job Details: 10/02/2023
Cc that freezer door light is not working. Confirmed found switch was stuck. Corrected issue. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Lorain, OH 44052
Angel
Job Details: 10/02/2023
"Cc that unit was heating for 2 days after I left than stopped again. Last time I checked voltage and it was, but I checked it again this time and now it doesnt have 240vac outlet is loosing the 240vac, neutral to L1 and L2 is fine but L1 to L2 has no voltage now customer will need an electrician."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Dan H
Job Details: 09/29/2023
"Customer complaint that unit is not washing dishes, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 W11665769 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Independence, OH 44131
Bill
Job Details: 09/29/2023
"Cc water leaking down into refrigerator, confirmed cc. Drain was clogged, unclogged drain and steamed out ice. Opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, OH 44077
Jason N
Job Details: 09/29/2023
Installed suspension springs. Ran drain and spin cycle using wet towel load. Normal vibration during spin. Advised customer unit will have some vibration during spin and to ensure load will fairly distributed around basket if vibration is too aggressive. Op test good.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near North Ridgeville, OH 44039
David R
Job Details: 09/29/2023
Cc unit getting F9E1 error code. Found kink in drain hose from install. Smashed behind dishwasher. Had one on surplus. Replaced. Tested. Good. Op Test Ok.; used 1 W11414944 ( Hose) from stock
We serviced a
WHIRLPOOL ICE MAKER
Model GL15PDXZS1
Near Cleveland, OH 44111
Marie V
Job Details: 09/29/2023
"Replaced pan water. Stared unit, not leaking . Unit is making ice. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Lorain, OH 44052
Angel
Job Details: 09/29/2023
"Cc that she was finding stains on her clothes like if it was oil. Verified and the stains look like detergent, also lifted up the washer top to make sure there was nothing stuck or dirty behind the wash basket and it was completely clean nothing that could stain the clothes. Recommended customer to only do about half a basket of clothes for a full load and 2 tablespoons of detergent should be enough, also expanded to her the cycles that will give her more water. Unit working as designed just let her know to also check pockets before starting cycle and less detergent opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKV0
Near Mentor, OH 44060
Corina B
Job Details: 09/29/2023
CC that the ui is lifting. Confirmed. Will need a new ui. ; ordrng 1 W11460908 (Console)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Maple Heights, OH 44137
Corina B
Job Details: 09/29/2023
CC that the unit will not start. Confirmed. Found the strike broken. Replaced the strike from surplus t/s. Opt test ok. Would like to replace for t/s ; used 1 W11457841 (Strike) from stock
We serviced a
SAMSUNG DRYER
Model DV50K8600EWA3
Near South Euclid, OH 44121
Joe O
Job Details: 09/29/2023
"Cc: intermittent squealing noiseFound small amount of rubber on idler pulley, and pulley stiff to turn, but not seized. Built estimate for pulleyCustomer does not want to repair at this time; used 1 DC93-00634A (Pulley) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS04
Near Painesville, OH 44077
Jason N
Job Details: 09/29/2023
"Cc unit frosting in freezer section. Found no frost in freezer at this time. Customer stated it was on the left side but went away several days ago. Checked door gaskets for proper seal, and freezer door for proper operation. All checked good. Could not find an issue with unit at this time, possible that freezer door was left open or product interference caused excessive warm air to condensate inside freezer."
We serviced a
GE REFRIGERATOR
Model DSE25JSHECSS
Near South Euclid, OH 44121
Jason N
Job Details: 09/29/2023
"Cc unit not cooling properly and water dispense and ice does not work Found is cooling but no airflow to either section. Evaporator fan motor is stuck, will need fan motor replaced. Checked water to unit, good pressure in, but water tank is frozen due to air circulation issue. Upon further inspect, tank is cracked and will leak if thawed out. Quoted customer fan motor and water tank replacement. ; ordrng 1 WR60X10318 (Motor dc evap fan asm) and 1 WR17X11440 (Water tank assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Mentor, OH 44060
Dan H
Job Details: 09/29/2023
"Installed new lid lock, op test good"
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near University Heights, OH 44118
Joe O
Job Details: 09/29/2023
Cc: not startingCustomer stated unit locks and unlocks then doesnt start. Advised customer that is normal operation on these units. Tested. Found unit is functioning as designed. Op test ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Shaker Heights, OH 44122
Joe O
Job Details: 09/29/2023
Cc: long dry timeFound customer has vent blocked in by cover(took pic). Advised customer on restricted air flow. Unit has good heat and air flow. Needs cover removed or venting changed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Mentor, OH 44060
Dan H
Job Details: 09/29/2023
"Customer complaint that unit is not starting, started normal wash cycle, lid locked unit filled and began agitating, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Painesville, OH 44077
Dan H
Job Details: 09/29/2023
"Customer complaint that unit shakes, customer put wet load in, ran drain and spin cycle, amount of shaking is normal, unit is operating as designed"
We serviced a
GE MICROWAVE
Model JVM3160DF4WW
Near Cleveland Heights, OH 44118
Joe O
Job Details: 09/29/2023
"Cc: tripping breaker, range light outFound unit tripping breaker. Tried to get amp draw and wattage. Unit tripping breaker too fast. Found micro switches failed. Needs micro switches and housingCustomer does not want to repair at this time; ordrng 1 WB06X10610 (latch board) and 1 WB03X10348 (microwave lever swit) and 1 WB24X10205 (microwave switch) and 1 WB24X10146 (micro switch(stand o), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 09/29/2023
"Customer complaint that ice door is not closing, confirmed, installed new dispenser assembly, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Rock Creek, OH 44084
Dan H
Job Details: 09/29/2023
"Installed new hub and washplate, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lakewood, OH 44107
Marie V
Job Details: 09/29/2023
"Cc that unit is not working. Ran diag found error code F7e6 motor fault. Tilted unit and found gearcase has been leaking oil. Will need new, gearcase,belt, shifter, washplate , motor and cam. Motor and tub are under 10 year warranty. Cust will not fix. ; ordrng 1 W10902814 (Washplate) and 1 W10752719 (Basket) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11283592 (Motor) and 1 W10913953 (Shifter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR COOKTOP ELE
Model JED3536WB04
Near Bratenahl, OH 44108
Jason N
Job Details: 09/29/2023
"Cc fan knob came offFound fan speed knob has come off switch shaft due to the actual shaft snapping off. Quoted customer speed switch and knob replacement.; ordrng 1 W10209700 (Knob, fan switch black) and 1 WP4456836 (Switch-spd)"
We serviced a
AMANA REFRIGERATOR
Model ABB2222FEQ
Near Willowick, OH 44095
Jason N
Job Details: 09/29/2023
"Cc unit not cooling in top ff section. Customer stated she had to manually defrost unit twice to get the unit to cool in both sections properly. Found unit is cooling at this time, frost is beginning to buildup up on freezer evaporator. Ran manual defrost cycle, heater turned on but compressor also was running. Unit needs control(jazz board) replaced. Quoted customer repair cost. Replaced main control using truck stock part. Programmed to 01. Op test good. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
MAYTAG RANGE
Model MER7662WW3
Near Orwell, OH 44076
Dan H
Job Details: 09/29/2023
"Customer complaint that left front element is not working, confirmed, found broken wire to element, repaired wire, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Westlake, OH 44145
Marie V
Job Details: 09/29/2023
Cc that unit is not leveled and top rack piece came off. Confirmed both. Unit top rack does not have tune hanger and leveled unit. Ordering parts ; ordrng 1 W11573754 (Manifold) and 1 W11568642 (Manifold)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Bay Village, OH 44140
Marie V
Job Details: 09/29/2023
"Cc that he cleaned out filter and they used fresh hold button then unit was acting up. Ran diag found error codes, F3e1 water level system error f8e3 overflow conditions f9e1 long drain f8e1 no water entering detected or water sensor trip not detected. Ran auto test, unit working properly. Cust had cleared out clogged.Tested button and explain cust its function. Op test ok"
We serviced a
FRIGIDAIRE RANGE
Model FGF366CSB
Near Cleveland Heights, OH 44118
Joe O
Job Details: 09/29/2023
"Cc: oven not heating properlyFound display is dim. Ran test bake. Found error code f3(rtd sensor open) ohmed out sensor. Sensor checked good. Needs controlCustomer does not want to repair at this time; ordrng 1 316207520 (clock/timer) and 1 316220804 (overlay,clock,wht), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44104
Joe O
Job Details: 09/29/2023
Cc: not advancing through cyclesFound suspension rods weak. Found error f8e1(long fill). Found cold water supply turned down at house valve. Needs suspension rods; ordrng 1 W10780045 (suspension)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Cleveland, OH 44118
Joe O
Job Details: 09/29/2023
"Cc: not dispensing water, not making iceInstalled filter housing. Found unit still not dispensing water. Found bladder frozen. Needs bladder, seals, and fan housing; ordrng 3 W11573592 (Seal)s and 1 W11204869 (reservoir) and 1 W11608966 (Fan housing)"
We serviced a
MAYTAG WASHER
Model MHW6630MBK0
Near Euclid, OH 44117
Joe O
Job Details: 09/29/2023
Cc: lid lockedFound error codes f9e1(long drain). Found debris in drain. Cleared. Ran auto test. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Willoughby, OH 44094
Jason N
Job Details: 09/29/2023
"Cc water dispense runs after dispensing water Customer stated the water dispense will randomly run for another second after paddle has been released causing water to buildup in catch tray. Ran water dispense test several times, no abnormal dispense action or abnormal pressure. Could not duplicate a dispense issue at this time. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Mentor, OH 44060
Jason N
Job Details: 09/29/2023
"Cc condensation building up on freezer door gasket Condensation issue still exists with new freezer door. Called wp techline, Brandon, submitted file back to engineering for next step. Engineering will email tech with determination. ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model mvw6230rhw3
Near Willoughby Hills, OH 44094
Joe O
Job Details: 09/29/2023
Installed belt. Ran auto test. Ran drain and spin. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Jason N
Job Details: 09/29/2023
Cleared frost from evaporator. Installed evaporator cover. Advised customer to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Willoughby, OH 44094
Joe O
Job Details: 09/29/2023
"Installed gear case, clutch, slider, stator, and rotor. Ran auto test. Op test ok"
We serviced a
ROPER REFRIGERATOR
Model RT18BKXKQ00
Near Madison, OH 44057
Jason N
Job Details: 09/29/2023
Cleared ice from freezer and evaporator. Installed bimetal. Ensure good airflow to both sections. Op test good.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Sheffield Lake, OH 44054
Angel
Job Details: 09/29/2023
Replaced drive motor tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXB05
Near Bay Village, OH 44140
Manny
Job Details: 09/29/2023
"Replaced all 3 controllers and unit working, advise customer to allow at least 24 hours for temps to equalize. Took cores for return"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Avon Lake, OH 44012
Angel
Job Details: 09/29/2023
Cc that he was concerned about the rear bulkhead of unit inside he said it was warped. Verified and its just the finish from manufacturer unit is fine and working as should. He just wanted to make sure it wasnt something he had to worry about unit working as should opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Westlake, OH 44145
Marie V
Job Details: 09/29/2023
"Temps are in range. Took evaporator cover off and found full frost pattern. Showed cust. Unit could habe just finished a defrost at the time of service.Op Test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Westlake, OH 44145
Marie V
Job Details: 09/29/2023
"Cc unit is not adding water when it starts at the beginning. Explain cust that unit spins for a second to sense then starts adding water, Ran diag found error code F0E3 overload. Put some sheets on unit and stared cycle it spins then add some water then agitating as DESIGNED. Called whirlpool techline spoke to Chris. He explained that if using extra power button unit will use very little water on the cycle when it starts. 7737441166. Cust claims she does not uses extra power, unit is working as designed. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Avon Lake, OH 44012
Angel
Job Details: 09/29/2023
"Replaced mullion, steamed out seal a little more to make sure it was sealing properly, ran diagnostics to set step 201 to have the mullion on 100% of the time and replaced filter head opt test good."
We serviced a
KITCHENAID WINE COOLER
Model KUWS24RSSS01
Near Bay Village, OH 44140
Angel
Job Details: 09/29/2023
"Cc that unit was smelling like something was burning and they unplugged unit. Removed unit from spot to look in back and could still smell like something burnt, found condenser fan was not running and jammed up and smelled like it burnt as well, but inside unit the ui was smelling worse unit will need pcb board and condenser fan. Pcb board is discontinued can not repair and customer stated since unit has so many parts discontinued they rather buy new anyways.; ordrng 1 WPW10299090 (Condenser fan) and 1 4344894 (Pcb display board discontinued), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model WTW4955HW2
Near Avon, OH 44011
Angel
Job Details: 09/29/2023
Cc that unit only works on whites cycle and it will not spin out clothes or wont start on color cycle. Ran diagnostics and found error code F0E5 off balance load no other codes were stored ran a test cycle on unit and passed. Looked underneath washer to make sure everything looked good and everything was perfect no oil or nothing. Ran another test cycle for customer so see that unit was working as should and explained to her what happens if unit goes off balance but I could not find any issues with unit at all ran through everything separately to make sure everything was good even started the color cycle and it started and washed as should recommended customer to make sure there not using colors with soak because it will soak clothes for a while before it starts washing as of now unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Solon, OH 44139
Corina B
Job Details: 09/29/2023
Replaced the valve. Tested the water and ice. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Aurora, OH 44202
Corina B
Job Details: 09/29/2023
CC that the unit is not washing. Confirmed. Ran diag 8-2 Draining 6-4 float switch 4-3 wash motor not running. 0 volts to the pump and motor from the control. Will need a new control. ; ordrng 1 W11637581 (Control)
We serviced a
ROPER DRYER
Model RED4516FW0
Near Ravenna, OH 44266
Corina B
Job Details: 09/29/2023
CC that the u it is not spinning. Confirmed. Replaced the dryer repair kit. Tested. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Cleveland, OH 44144
Corina B
Job Details: 09/29/2023
"CC that the unit is not cooling properly. Confirmed. Fz 12 ff 67.found ice build up on the ff evaporator. S code S16360 to cover labor on the drain pan. Cust does not want to repair ; ordrng 1 W11087438 (Harness) and 1 WPW10675033 (Control) and 1 W11457241 (Drain pan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Elyria, OH 44035
Angel
Job Details: 09/29/2023
Cc that unit was not draining. Tested unit and confirmed had to use my shop vac to remove water and get to drain pump. Removed drain pump and found one of the impellers broke off and a piece of glass jamming up the pump. Replaced drain pump with new one tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DRYER
Model LER7646EQ2
Near Cleveland, OH 44109
Corina B
Job Details: 09/29/2023
"CC that the u it is not turning on. Confirmed. Checked the power at the terminal block, l1 to n 120 volts l2 to n 0 volts. L1 to l2 120 volts. Found the fuse open in the breaker. Advised Cust to replace the fuse."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Ashtabula, OH 44004
Dan H
Job Details: 09/29/2023
"Customer complaint that lights are out and ice maker is not working, fresh food section temperature at 52 degrees, freezer section temperature at 41 degrees, found drawer harness broken, unit needs new drawer harness ; ordrng 1 W11170612 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Ashtabula, OH 44004
Dan H
Job Details: 09/29/2023
"Customer complaint that freezer section air duct is falling down, confirmed, installed new freezer section air duct, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FMS02
Near Shaker Heights, OH 44122
Corina B
Job Details: 09/29/2023
"CC that the unit is not working and the ice maker does not work. Confirmed. No fans or compressor running. Turned the power off at the control waited 30 seconds and the fans and compressor turn o. For a second then shut back off. Will need a main control. Can not test the ice maker. Will need a main control and ice maker; ordrng 1 W10818296 (Control) and 1 WPW10277450 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near Geneva, OH 44041
Dan H
Job Details: 09/29/2023
"Customer complaint of grinding noise, customer started normal dry cycle with load of towels, confirmed rattling noise, found blower wheel cracked, installed new blower wheel, op test good ; used 1 WP697772 (Blower) from stock"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Highland Heights, OH 44143
Corina B
Job Details: 09/29/2023
CC that food is burning and the f2e1. Confirmed. Ran diag f2e1 stuck key. Found the Celsius is on. Changed the Celsius to Fahrenheit. Heated the oven to 400* made a pizza. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Amherst, OH 44001
Angel
Job Details: 09/29/2023
"Cc that unit is making a loud rattling noise. Confirmed noise its coming from freezer, evaporator is frosted over causing the issue, unit will need main board, ui and fan with harness which is at the home and will use when I return to do the repair. ; ordrng 1 WPW10675033 (Control board) and 1 W11330971 (Ui)"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JW00
Near Westlake, OH 44145
Marie V
Job Details: 09/29/2023
"Cc that unit is not heating. Confirmed, unit drawing 15 amps. Still not heating ordering magnetron, cap and diode.; ordrng 1 W10850446 (Cap) and 1 W11391712 (Magnetron) and 1 W11256462 (Diode)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Parma, OH 44129
Manny
Job Details: 09/29/2023
"Cc unit leaking, verified and drain frozen, steamed drain, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44111
Manny
Job Details: 09/29/2023
"Cc unit not draining properly, verified and found code F8e1 for long fill, found drain on floor, elevated and red ran test cycle, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44102
Manny
Job Details: 09/29/2023
"Cc unit not washing , verified and warter leaking from the gearcase, unit needs gearcase and drive components, ordrng 1 W11449840 (Gearcase) and 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11481722 (Shifter) and 1 W11395618 (Cap)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cleveland, OH 44111
Manny
Job Details: 09/29/2023
"Replaced gasket, and seal, removed unit and installed mount, ran test cycle no leaks and top rack goes in and out without any issues, opt test ok"
We serviced a
GE REFRIGERATOR
Model GFD28GBLCTS
Near Cleveland, OH 44135
Manny
Job Details: 09/29/2023
"Cc that unit stop cooling in the Ff, verified and temps in the 50s FZ its in range, took apart and evap fan its seized up, u it needs evap fan; ordrng 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model GR563LXSB0
Near Cleveland, OH 44135
Manny
Job Details: 09/29/2023
"Cc unit gives code f1e1 verified and code on display even after power reset, replaced control with pre id, opt test ok"
We serviced a
MAYTAG DRYER
Model n/a
Near North Olmsted, OH 44070
David R
Job Details: 09/29/2023
Cc unit not heating. Not getting 240vAC. Has a fuse box above the dryer. 30 amp fuses are bad. Let customer know. Unit itself is good. Op Test Ok.;
We serviced a
MAYTAG RANGE
Model MER6600FW2
Near Strongsville, OH 44149
David R
Job Details: 09/29/2023
Replaced cooktop. Tested. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Brook Park, OH 44142
David R
Job Details: 09/29/2023
Replaced FZ gasket. Heated up to conform. Good. Op Test Ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Middleburg Heights, OH 44130
David R
Job Details: 09/29/2023
Replaced gasket. Good. Tested. Op Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Parma, OH 44134
David R
Job Details: 09/29/2023
Replaced main control and dual valve. Tested. No water dripping into icemaker when dispensing water from front. Replaced ice bin and ice chute gasket. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MTW5800TW0
Near Strongsville, OH 44136
David R
Job Details: 09/29/2023
"Cc Humming sound after he replaced the lid switch. Found customer forgot to turn the water back on to unit, corrected. Unit is running correctly. Op Test Ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCE77US0HS01
Near Strongsville, OH 44136
David R
Job Details: 09/29/2023
Still not having proper voltage. As of now unit is good. Customer will need electrician to update wires and breaker.
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near North Royalton, OH 44133
Bill
Job Details: 09/29/2023
"Cc unit not heating, confirmed cc. Changed igniter, coils from truck stock, and cut off. Coils that where ordered where not the right parts. Tested opt test good.; used 1 279834 (Coil) from stock"
We serviced a
KITCHENAID RANGE
Model KSEB900ESS6
Near Westlake, OH 44145
Bill
Job Details: 09/29/2023
"Changed drawer, still had the same issue. Pulled front plate off and examined further in. Found a cove plate for wires and oven probe to not be seated properly. Seated cover, reattach drawer face. Tested opt test good."
We serviced a
KITCHENAID WALL OVEN
Model KEBS208SSS04
Near Cleveland, OH 44124
Bill
Job Details: 09/29/2023
"Removed unit from wall, pulled bad element from upper oven. Replaced with good element from lower oven that I had accidentally changed out the day before. Tested unit. By taking a timed temp on bottom oven pan. Marked the climb to 100 degs, then repeated test on the top oven. Also took temps of both bottom plates and compared them. Opt test good."
We serviced a
FRIGIDAIRE STACK W/D
Model FFLG3911QW1
Near Strongsville, OH 44136
Bill
Job Details: 09/29/2023
"Cc doing what it did before, confirmed cc. Unit would not even let me into diagnostics, tried resetting unit by shutting down the breaker for a few min and nothing. Ordered another control board.; ordrng 1 5304511966 (Main control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Elyria, OH 44035
Marie V
Job Details: 09/28/2023
"Cc that they found lots of water on floor. And that they have 2 small pieces of the seal , replaced door seal from surplus, . Pulled unit out and verify unit for leaks. Found side fill tube cap a little loose. Corrected issue, ran unit for oven an hour could not duplicate leaking from unit. Advice cust to monitor. Op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KEBS208SSS04
Near Cleveland, OH 44124
Bill
Job Details: 09/28/2023
"Changed lower oven heating element, found out it was the upper oven element as I had forgotten to notate which oven it was. Follow up scheduled for 9/29; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Cleveland, OH 44108
Corina B
Job Details: 09/28/2023
CC that the front glass at the bottom is loose because of screws missing. Confirmed. Reinstalled the screws. Opt test ok.