Service History 97 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Willoughby Hills, OH 44094

Corina B

Job Details: 05/30/2023

"Replaced the Gearcase, slide and washplate. Ran a calibration. Started a quick wash. Opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Lorain, OH 44053

Angel

Job Details: 05/30/2023

Replaced oven door seal tested unit by preheating oven to 350* opt test good.

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Mantua, OH 44255

Brian M

Job Details: 05/30/2023

Cc unit will not start Found strike damaged Replaced using stock OP Test Ok ; used 1 W11457841 (Strike) from stock

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HW08

Near Rocky River, OH 44116

Marie V

Job Details: 05/30/2023

"Replaced turn table motor, tested it a few times. Op test ok"

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Elyria, OH 44035

Angel

Job Details: 05/30/2023

"Cc that unit had a wrench on display and would not let her get the clothes out because it was locked. Unit was unplugged, plugged in unit to test and display was locked not letting the customer do anything. So I showed her how to unlock the screen and ran a test cycle to make sure everything was working properly and it was also ran a quick cycle unit passed and worked as should opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS36MDX00

Near Chardon, OH 44024

Joe O

Job Details: 05/30/2023

Installed defrost time. Defrost timer running. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Walton Hills, OH 44146

Bill

Job Details: 05/30/2023

"Cc door alarm keeps coming on, verified cc at last visit. Changed door switch in ff section, opt test good."

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Wellington, OH 44090

Angel

Job Details: 05/30/2023

"Cc that unit was squealing again. Confirmed cc idler pulley was squealing again. replaced rollers idler pulley made sure to lube everything up properly tested unit opt test good. Recommended customer not to overload dryer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET20DMXAN00

Near Solon, OH 44139

Bill

Job Details: 05/30/2023

"Cc freezer not cooling like it should. Confirmed cc at last visit, changed evap fan and bi metal. Opt test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Solon, OH 44139

Bill

Job Details: 05/30/2023

"cc freezer not getting cold, confirmed cc temps in freezer 18 deg temps in ff 33, cross checked temps with inferred thermometer to temps being displayed. Ran diagnostics found defrost thermistor op circuit. No other faults found. Ordered thermistor, scheduled follow up for 6/1; ordrng 1 W10316760 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Ravenna, OH 44266

Brian M

Job Details: 05/30/2023

Installed cutoff sensor and igniter OP Test Ok

We serviced a

KENMORE WALL OVER ELE

Model 790.42003605

Near Gates Mills, OH 44040

Corina B

Job Details: 05/30/2023

Replaced the control and switch. Programmed the control. Tested the oven. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Wellington, OH 44090

Angel

Job Details: 05/30/2023

Cc that unit was making a grinding noise when washing. Ran diagnostics and tried doing a agitation and sounded normal than tried a spin and sounded normal as well. Looked underneath unit snd found pulley was rubbing on shield causing it to make loud noise. Explained to customer about overloading but they werent satisfied so I ran a rinse/spin with a comforter to test unit and it passed as should with no grinding noises recommended them not to overload washer they were not happy but I explained to them to keep unit from damaging or having similar issues opt test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Gates Mills, OH 44040

Jason N

Job Details: 05/30/2023

"Cc unit ice maker damaged Found stripper plate on ice maker with a broken tab on right side, customer stated its causing the ice cubes to jam inside due to the fact the stripper plate is twisting. Relaxed ice maker using customer supplied pre Id part. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Chagrin Falls, OH 44022

Joe O

Job Details: 05/30/2023

"Cc: not making ice, not dispensing waterFound valve is kicking on when trying to get water. Disconnected water supply. Found unit is getting water. Needs water valves; ordrng 1 W11512399 (Valve-inlet) and 1 WPW10341320 (valve-inlt)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Lakewood, OH 44107

Marie V

Job Details: 05/30/2023

Only received 1 set of wheel racks. Will need the other 3 as well. Also replaced cover and ran unit. Motor is making a funny noise. Cust have a new motor from previous visit. Will replace when come back.; ordrng 3 W10195416V (Wheel)s

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Bedford, OH 44146

Corina B

Job Details: 05/30/2023

Replaced the drain pump and control. Ran a calibration. Started a drain and spin. Opt test ok. Brought core back for return

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Westlake, OH 44145

Angel

Job Details: 05/30/2023

"Cc that her freezer has not been cooling as should. Verified temperature and freezer was at 23* but it was in defrost mode and ff section was at 45*. Took apart freezer to get to evaporator and waited a while since when I took off the cover the unit had just started from a defrost, waited about 15mins to see the frost pattern and it only had top with frost couldnt use nitrogen because theyre using it to at least keep stuff cold and some stuff frozen will be ordering compressor, evaporator and drier.; ordrng 1 W11557425 (Compressor) and 1 W11598433 (Evaporator)"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Shaker Heights, OH 44120

Jason N

Job Details: 05/30/2023

"Cc unit not workingFound unit will not power on, checked voltage from gfci outlet, 0v. GFCI will not reset. Plugged unit into another outlet, able to power on and run diagnostics. No codes stored, ran auto test cycle, all functions passed. Found coin slide is not able to be pushed in with coins in designated slots. Checked coin box mechanism. Found loose screw interfering with slide. Tightened screw. Coin slide now working. Started unit with coins. Unit powered on and started into cycle. Advised customer they will need an electrician to replace outlet or investigate power loss at outlet. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Bedford Heights, OH 44146

Joe O

Job Details: 05/30/2023

Cc: leaking from drain hoseReplaced drain hose. Tested. Op test ok

We serviced a

GE REFRIGERATOR

Model GWE23GYNGFS

Near Lakewood, OH 44107

Jason N

Job Details: 05/30/2023

"Cc unit compressor has crapped outCustomer stated he had another servicer look at unit, they changed the start device to no avail. Verified compressor is locked. Unit will need compressor replaced per GE bulletin REF09-22 for no cool, stalled or locked compressor. Ordering compressor kit per bulletin. ; ordrng 1 WR87X41607 (Compressor) and 1 WR87X30875 (Filter drier) and 1 WR87X30876 (Process valve)"

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Rocky River, OH 44116

Angel

Job Details: 05/30/2023

Replaced heating element tested unit opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Lorain, OH 44055

Manny

Job Details: 05/30/2023

"Cleared ice from evaporated Replaced heater, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Sheffield, OH 44054

Manny

Job Details: 05/30/2023

"Cc unit no cooling, verified and unit warm in the Ff, Checked pressures and low side in a 15in vacuum,charged with 145 psi of nitrogen and pressure going down slowly, unit micro leak detector and found leak on the copper line coming out of cabinet to drier filter, looks like a split on the line, move the filter and line snapped and its line to short to be able to install a new filter, calling tech line spoke to Ritz, he ask for pictures, sent pictures but due to reception pictures didnt upload, he said hell still submit it but to save the pictures in case they need them, unit sent for review.; O-emld tckt"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Berea, OH 44017

Manny

Job Details: 05/30/2023

"Cc unit not working and smells like burnt, disconnected and noticed outlet and cord melted, advise customer to have an electrician come out and fix the outlet, he asked to replace the cord, explain that we might have other issues that I couldnt find since the unit needs power, replaced power cord and advise customer not to use the u it until the outlet has been replaced.; used 1 PT600L (4 PRONG DRYER CORD) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Seven Hills, OH 44131

Corina B

Job Details: 05/30/2023

CC that the load and go is not working. Ran diag test and the load and go dispensed. Advised Cust that the dispenser only dispense 1 tablespoons per x concentrated detergent at a time. 1-2 tablespoons of he detergent per load and 6-8 bath towels equals a full load. Opt test ok.

We serviced a

AMANA RANGE

Model AGS5730BDB

Near Aurora, OH 44202

Brian M

Job Details: 05/30/2023

Cc unit not baking Found igniter Open Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/30/2023

Cc partial cool Found evap fan not running Needs evap fan Also blend door is loud ; ordrng 1 W11024089 (motor-evap) and 1 WPW10196393 (damper control assy)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Westlake, OH 44145

Marie V

Job Details: 05/30/2023

"Cc that unit was flooded inside with water. Showed pics. Confirmed, found water valve is cracked will need new. ; ordrng 1 W11482383 (Water valve) and 1 W11482382 (Water tank) and 1 W11390781 (Tie wire)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Avon, OH 44011

Marie V

Job Details: 05/30/2023

"Cc that unit still making the noise. Called techline spoke to leon, he said to use zipties to adjust the lines. If you hold line and noise goes away theres nothing else broken. Compressor amp reading when is at the highest is 2.1amp. Range is from 1 to 3 amps . Unit is working as designed. Op test okTested compressor, condenser fan, evaporator fan. All working as designed."

We serviced a

MAYTAG RANGE

Model MER8600DS0

Near Parma, OH 44134

Corina B

Job Details: 05/30/2023

CC that the oven is not heating. Confirmed. Found the bake element is open. Will need a new element. Part is under warranty ; ordrng 1 W10779716 (Bake element)

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Jason N

Job Details: 05/30/2023

Installed main control. Ran rinse and spin cycle. All functions passed. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Chagrin Falls, OH 44022

Joe O

Job Details: 05/30/2023

Installed freezer led. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Middleburg Heights, OH 44130

Corina B

Job Details: 05/30/2023

Replaced the gasket. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Cleveland, OH 44108

Jason N

Job Details: 05/30/2023

Installed ice maker. Ran manual harvest test. Ice maker indexed and filled mold with water. Op test good.

We serviced a

GE WASHER

Model WBVH6240FWW

Near Solon, OH 44139

Brian M

Job Details: 05/30/2023

"Cc unit not spinning properly, found boot damaged due to bearing in tub causing unit to wobble When hand spinning basket you can feel the bearing grinding and not allowing a smooth roll Needs tub bearing replaced, parts are Discontinued ; ordrng 1 WH45X10071 (rear_tub) and 1 WH45X10069 (Tub)"

We serviced a

KITCHENAID RANGE

Model KODE900HSS00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 05/30/2023

Cc unit will heat up but unit never shows temp just pre heat Diagnostics errors show f6e0 f6e6 and f2e1 Parts under 60 month warranty ; ordrng 1 W11399172 (Ui) and 1 W11399172 (Control) and 1 W11294388 (cntrl-elec)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Garfield Heights, OH 44128

Corina B

Job Details: 05/30/2023

CC that the oven does not heat and the glass is broken. Confirmed. Found the gasket around the oven is ripped. The igniter it 2.6 amps. Will need a gasket and igniter.office to reschedule appointments ; ordrng 1 W11176454 (Igniter) and 1 WPW10535778 (Gasket)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Cleveland Heights, OH 44121

Jason N

Job Details: 05/30/2023

"Cc unit fault code f2e1 and bake does not workRan diagnostics, confirmed fault code f2e1 for shorted keypad. Unit will need control replaced. Customer declined repair, estimate only. ; ordrng 1 W11258611 (Control-elec)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Shaker Heights, OH 44120

Bill

Job Details: 05/30/2023

"Cc not draining, verified cc. Changed drain pump tested unit opt test good. Uploaded pop pic"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Strongsville, OH 44136

Manny

Job Details: 05/30/2023

"Tried running step 40 to homed 3 way valve, valve not activating.; ordrng 1 W11594657 (3 way valve (under warranty for parts))"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL1

Near Mentor, OH 44060

Jason N

Job Details: 05/30/2023

"Cc unit fault code flashing and stops before the end of the cycle. Ran diagnostics, found fault code 10-4 for diverter cannot find positions in history. Replaced diverter assembly using misc. truck stock part. Ran test cycle, observed unit, all functions passed. No faults at end of cycle. Op test good. ; used 1 W11460945 (Pump/motor assembly) from stock"

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Mentor, OH 44060

Jason N

Job Details: 05/30/2023

"Cc unit making squealing noise occasionally during cycleRan dryer test, confirmed noise from belt pulley. Replaced belt idler pulley using truck stock part. Reran dryer test, no abnormal noises heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Cleveland, OH 44128

Corina B

Job Details: 05/30/2023

"CC that the unit will not unlock. Confirmed. Drain pump is not turning on. Vacuumed out the water. Found the drain pump wires pinched. Spliced the wires. Will need a new harness. ; ordrng 1 W11591637 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ00

Near Parma, OH 44134

Bill

Job Details: 05/30/2023

"Cc not making ice, confirmed cc on last visit. Installed new ice maker and wire harness. Opt test good."

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Mayfield, OH 44143

Corina B

Job Details: 05/30/2023

"Replaced the door and panel. Opt test ok. Badge was never ordered. Customer can install; ordrng 1 WPW10612925 (Badge), O-SMS tckt"

We serviced a

GE WASHER

Model GTW335ASN1WW

Near Perry, OH 44081

Dan H

Job Details: 05/30/2023

"Installed new belt and speed sensor, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Painesville, OH 44077

Dan H

Job Details: 05/30/2023

"Customer complaint that unit is not spinning properly, started drain and spin cycle, lid locked, unit did not spin, unit needs new motor, rotor and rps , customer does not want repair; ordrng 1 WPW10419333 (Motor) and 1 WPW10178988 (Sensor) and 1 280146 (Rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Mentor, OH 44060

Dan H

Job Details: 05/30/2023

"Recovered refrigerant, installed filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.66oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

WHIRLPOOL WASHER

Model MHW3505FW0

Near Moreland Hills, OH 44022

Joe O

Job Details: 05/30/2023

Installed ui and pressure sensor. Unit started. Ran diagnostics test cycle. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Painesville, OH 44077

Dan H

Job Details: 05/30/2023

"Insnew sump assembly, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS00

Near Geneva, OH 44041

Dan H

Job Details: 05/30/2023

"Installed new ice maker , op test good"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Pepper Pike, OH 44124

Joe O

Job Details: 05/30/2023

"Cc: whites cycle intermittently not working, normal cycle loudFound error codes f7e6(motor circuit open) f0e3(overload). Ran diagnostics test cycle. Found cam worn, belt stretched. Found unit is hitting the floor during operation. Needs cam and belt. Replaced cam and belt. Ran diagnostics test cycle. Advised customer on loading. ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

GE WASHER

Model GTW680BPL1DG

Near Jefferson, OH 44047

Dan H

Job Details: 05/30/2023

"Installed new control, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Conneaut, OH 44030

Dan H

Job Details: 05/30/2023

"Customer complaint that unit is not starting, confirmed, unit is flashing f1e1(main control fault) error code, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11513246 (Cntrl)"

We serviced a

GENERAL ELEC DRYER

Model n/a

Near Chardon, OH 44024

Brian M

Job Details: 05/30/2023

Model serial missing But customer had parts needed Installed Customer supplied bearing slides

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FTS04

Near Avon, OH 44011

Angel

Job Details: 05/30/2023

Replaced compressor and inverter recharged unit with 7.5oz of R134a and recommended customer to wait at least 24hrs for proper cooling.

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Jefferson, OH 44047

Brian M

Job Details: 05/30/2023

"Cc unit will not startFound ui board to be screen glitching Screen cuts out, has lines Needs ui ; ordrng 1 W11478524 (Ui)"

We serviced a

MAYTAG DISHWASHER

Model MDB8979SFZ2

Near Mayfield Heights, OH 44124

Joe O

Job Details: 05/30/2023

Installed tracks. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WGD6120HW0

Near Painesville, OH 44077

Joe O

Job Details: 05/30/2023

Cc: door not closingFound front panel warped. Straightened panel. Tested. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT740SALW0

Near Geneva, OH 44041

Joe O

Job Details: 05/30/2023

"Cc: not working, error code f6e1, ui peelingFound ui is allowing selections, but will not allow entry into diagnostics or exit out of error code. Found control is receiving proper power. Needs controlAdvised customer could also need ui as ui could have taken out controlCustomer does not want to repair at this time; ordrng 1 W11506011 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FKSS01

Near Strongsville, OH 44136

Manny

Job Details: 05/30/2023

"Cc unit leaking inside, verified and valve not closing, valve is discontinued.; ordrng 1 2199838 (valve,water(discontinued))"

We serviced a

KITCHENAID DISHWASHER

Model KUDI01ILBL3

Near Cleveland, OH 44122

Corina B

Job Details: 05/26/2023

"CC that the unit is not turning on. The ui is not responding. Checked the ribbon cable. Will need a new ui. Customer does not want to repair.; ordrng 1 W10757829 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

Near Amherst, OH 44001

David R

Job Details: 05/26/2023

Received nitrogen tank

We serviced a

GE STACK W/D

Model GUD27ESSJ0WW

Near Geneva, OH 44041

Dan H

Job Details: 05/26/2023

"Installed new tub ring, op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REM04

Near Chagrin Falls, OH 44022

Bill

Job Details: 05/26/2023

"Cc noise during operation, confirmed cc on last visit. Changed damper. Opt test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Cleveland, OH 44120

Manny

Job Details: 05/26/2023

"Replaced control, cap and pump, ran calibration and test cycle opt test ok, took core for return"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Broadview Heights, OH 44147

David R

Job Details: 05/26/2023

"Cc unit making noise. No error codes. Ran test diagnostics, banging coming from drain hose hitting back of unit. Also found weird noise coming from belt and cam pulley. Replaced belt and cam from t/s. Zip tied drain hose. Ran test diagnostics again, good. Ran a cycle drain/spin with load in. All normal sounds. Good. Op Test Ok. **advised customer if more zip ties are needed and styrofoam, they can install. Also mentioned anti vibration pads as well. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD702MPS00

Near Kirtland, OH 44094

Jason N

Job Details: 05/26/2023

Installed ice door and motor assembly. Ensured ice door closing properly. Advised customer to monitor for several days.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Geneva, OH 44041

Dan H

Job Details: 05/26/2023

"Customer complaint that unit is not working properly, ran diagnostics found f8e1(long/no fill) error code, valves open and close, started normal wash cycle, unit filled up basket completely and then canceled and drained, pressure hose is clear, unit needs new control, customer does not want repair; ordrng 1 W11399433 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near South Euclid, OH 44121

Manny

Job Details: 05/26/2023

"Replaced control and pump, ran calibration and test cycle. Customer stated bleach going on the floor noticed basket leaning forward, level unit and ran water through the bleach the bezel and none on the floor. Opt test ok took core for return"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Richmond Heights, OH 44143

Jason N

Job Details: 05/26/2023

"Cc unit leaking water from rear corner Customer had just run a clean cycle and water leak was evident. Pulled rear panel, found tub vent pipe missing. Ordering replacement vent pipe. ; ordrng 1 W11599075 (Vent pipe)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HW3

Near Madison, OH 44057

Joe O

Job Details: 05/26/2023

Cc: sparkingFound no burned wires. Ran test heat. No sparking. Unit heating. Could not duplicate issue. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL3

Near Huntsburg, OH 44046

Joe O

Job Details: 05/26/2023

Cc: leakingFound tub has dent causing separation. Needs tubTub out of stock stock. Office to reschedule; ordrng 1 W11409865 (Tub)

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Geneva, OH 44041

Dan H

Job Details: 05/26/2023

"Customer complaint that unit is leaking, confirmed found hot valve cracked, , installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Maple Heights, OH 44137

Corina B

Job Details: 05/26/2023

CC that there is a noise when its on and clothes are coming out wet. Confirmed. Found a screw inside the felt hitting the drum. Removed the screw. The dryer is over packed with clothes. Advised Cust 6- 8 bath towels equals a full load. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSA71CIHN00

Near Chardon, OH 44024

Joe O

Job Details: 05/26/2023

"Cc: freezing in ff sectionFound ff temp at 42 degress. Freezer at 10 degrees. Customer has temps set to 45 and 5 degrees. Customer stated its freezing on top shelf. Found temps close to set point. Advised customer on loading, and avoiding the vent. Unit functioning as designed. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near Euclid, OH 44123

Jason N

Job Details: 05/26/2023

"Cc unit freezer door not sealing, ff section too coldReplaced freezer door gasket using customer supplied pre Id part. Customer had ff section temperature setting on max cool. Reset temperatures to recommended and advised customer to monitor."

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Euclid, OH 44132

Jason N

Job Details: 05/26/2023

"Cc unit not powering on Customer stated the unit is still not able to powered on occasionally. Called wp techline, Leon, all voltages checks good, and due to fault code f6e1 in fault history, suggestion of replacing both UI console and main control to start.. Console not showing in stock from Marcone, office to contact customer with next service date.; ordrng 1 W11583885 (Console) and 1 W11565020 (ACU control)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44120

Bill

Job Details: 05/26/2023

"Cc not working, confirmed last visit. Replaced transmission, belt, splutch, hub,capacitor, shifter, wash plate. Ran calibration, then ran diag auto test. Opt test good.; used 1 W11255817 (Hub), and 1 W11239857 (Belt) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS10B

Near Lorain, OH 44053

Angel

Job Details: 05/26/2023

"Cc that unit will not start just turns on and thats it. Tried starting unit and start led just flashes like it was paused, took of console and found latch shorted and connectors welded on to terminals will need latch and harness. Gave customer estimated and decided they will rather buy new.; ordrng 1 5304517280 (Latch) and 1 5304504853 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Brecksville, OH 44141

David R

Job Details: 05/26/2023

Replaced right door gasket. Good. Op Test Ok.

We serviced a

AMANA REFRIGERATOR

Model A8TXNWFBBOO

Near Atwater, OH 44201

Brian M

Job Details: 05/26/2023

"Cc no cooling in fridge Found fan not running Spun by hand and it took off Advised on fan replacement ; ordrng 1 WPW10188389 (motor-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Ravenna, OH 44266

Brian M

Job Details: 05/26/2023

Cc of squeaking Could not duplicate but replaced dryer rollers and idler using kit Advised to watch ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV04

Near Broadview Heights, OH 44147

David R

Job Details: 05/26/2023

"Cc unit only made a little bit of ice. Icemaker turned on, found ice tray upside down. Cycled off power. Reset icemaker. Ran through home position, no frost/ice blocking line. Icemaker called for water. Good. ***Customer to monitor, if any problems after today. Will put order in for new icemaker. W10873791."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/26/2023

When arrived took temps freezer at 4* and ice maker bin is full. Advice cust to monitor. Op test ok

We serviced a

MAYTAG DRYER

Model MGD6230RHW1

Near Aurora, OH 44202

Brian M

Job Details: 05/26/2023

Installed panel and top OP Test Ok

We serviced a

HOTPOINT DISHWASHER

Model HDA2100H65CC

Near Geneva, OH 44041

Dan H

Job Details: 05/26/2023

"Customer complaint that unit is not washing or draining, confirmed, wash motor is making grinding noise, unit needs new wash motor assembly, customer does not want repair ; ordrng 1 WD26X10051 (Wash motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Maple Heights, OH 44137

Corina B

Job Details: 05/26/2023

"CC that the gas company tagged the unit for CO. Removed the flame spreader and cover checked the flame, blue. Lights on the first spark. CO detector is in the living room. Found pans and cookie sheets in the bottom drawer. Removed the pans from the drawer. Heated oven to 350* cycled several times lights on the first spark. Working as designed.. opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB00

Near Cleveland Heights, OH 44118

Manny

Job Details: 05/26/2023

"Cc unit not cooling, verified and unit is warm in both compartments, pulled unit out and hooked to killawatt and unit pulling 9.33 amps, and compressor humming, unit needs compressor and dryer, customer will not proceed with the repair.; ordrng 1 WPW10507886 (compressor) and 2 WPW10143759 (Dryer)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958WEW1

Near Cleveland, OH 44109

Corina B

Job Details: 05/26/2023

CC that the ff section is not cold enough and the freezer is to cold. Confirmed. Fz -7 ff 60. Damper is open. Found the unit is not going into a defrost. Ran frost defrost would just come out of it. Will need a new control. Replaced the control from t/s. Steamed out the evaporator and cleaned the condenser coils. Opt test ok. ; used 1 WPW10503278 (CNTRL-ELEC) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHB02

Near Wickliffe, OH 44092

Jason N

Job Details: 05/26/2023

"Cc unit not making iceFound ice container is full of ice. Customer stated no ice comes out when she tries to dispense. Ran ice dispense test, ice is fused together in container. Shook up container to break ice apart. Retested, ice will not dispense, ice container auger coupler is worn. Unit will need ice container replaced. ; ordrng 1 W11185686 (Ice container)"

We serviced a

WHIRLPOOL COMPACTOR

Model GX900QPPS6

Near Solon, OH 44139

Brian M

Job Details: 05/26/2023

Cc unit not starting Found main switch not working properly Will need main start switch ; ordrng 1 W10813586 (switch-off) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Cleveland, OH 44144

Marie V

Job Details: 05/26/2023

"Replaced control, getting 120 out of board ignitor not working, is a new ignitor, called whirlpool tech line spoke to rob, getting 120 out he said to replace harness. ; ordrng 1 W11590294 (Ignitor) and 1 W11465032 (Harness)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Parma, OH 44129

Corina B

Job Details: 05/26/2023

Replaced the gasket. Started a cycle. Let run for 30 minutes. No leaks. Opt test ok

We serviced a

MAYTAG WASHER

Model WTW5057LW0

Near Ashtabula, OH 44004

Dan H

Job Details: 05/26/2023

"Customer complaint that unit is not working, customer was not pressing start button, unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near North Olmsted, OH 44070

Angel

Job Details: 05/26/2023

"Cc that her pastries are still burning. Verified and customer is using the small oven on top which doesnt let the heat circulate properly, for baking cakes, cookies just pastries in all explained to her to use the convection bake which would be in the lower oven which circulates the heat evenly around the oven getting a better baking result. Also to wait at least 15mins before inserting food into oven after preheating to set temperature unit working as designed opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSF25C2EXW00

Near Cleveland Heights, OH 44118

Manny

Job Details: 05/26/2023

"Replaced thermostat turned unit on and off to make sure thermostat was good, advise customer to allow 24 to 48 hours for temp to get back to normal. Opt test ok."

We serviced a

MAYTAG DRYER

Model MGD6200KW1

Near Lakewood, OH 44107

Corina B

Job Details: 05/26/2023

"CC that the unit does not turn on. Confirmed. Checked the outlet, good. Checked the fuses, good. Checked the power into the control 120 volts. Will need a control and ui. ; ordrng 1 W11406484 (Overlay) and 1 W11481389 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRB25FHSS02

Near Willowick, OH 44095

Jason N

Job Details: 05/26/2023

"Cc unit ice maker not making ice/leaking and refrigerator door not staying shutRan manual ice maker harvest test, ice maker indexed but stuck in cycle, mold heater is not turning on. Ice maker will need replaced. Found ff door closure cams worn down flat. Closure cams will need replaced. Icemaker is not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 WPW10329686 (Cam door) and 1 WP2182179 (Cam-door) and 1 4317943 (Icemaker)"

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