We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Parma, OH 44134
Bill
Job Details:
05/30/2023
"Cc not making ice, confirmed cc on last visit. Installed new ice maker and wire harness. Opt test good."
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Mayfield, OH 44143
Corina B
Job Details:
05/30/2023
"Replaced the door and panel. Opt test ok. Badge was never ordered. Customer can install; ordrng 1 WPW10612925 (Badge), O-SMS tckt"
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Perry, OH 44081
Dan H
Job Details:
05/30/2023
"Installed new belt and speed sensor, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Painesville, OH 44077
Dan H
Job Details:
05/30/2023
"Customer complaint that unit is not spinning properly, started drain and spin cycle, lid locked, unit did not spin, unit needs new motor, rotor and rps , customer does not want repair; ordrng 1 WPW10419333 (Motor) and 1 WPW10178988 (Sensor) and 1 280146 (Rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Mentor, OH 44060
Dan H
Job Details:
05/30/2023
"Recovered refrigerant, installed filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.66oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW0
Near Moreland Hills, OH 44022
Joe O
Job Details:
05/30/2023
Installed ui and pressure sensor. Unit started. Ran diagnostics test cycle. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Painesville, OH 44077
Dan H
Job Details:
05/30/2023
"Insnew sump assembly, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Geneva, OH 44041
Dan H
Job Details:
05/30/2023
"Installed new ice maker , op test good"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Pepper Pike, OH 44124
Joe O
Job Details:
05/30/2023
"Cc: whites cycle intermittently not working, normal cycle loudFound error codes f7e6(motor circuit open) f0e3(overload). Ran diagnostics test cycle. Found cam worn, belt stretched. Found unit is hitting the floor during operation. Needs cam and belt. Replaced cam and belt. Ran diagnostics test cycle. Advised customer on loading. ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
GE WASHER
Model GTW680BPL1DG
Near Jefferson, OH 44047
Dan H
Job Details:
05/30/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Conneaut, OH 44030
Dan H
Job Details:
05/30/2023
"Customer complaint that unit is not starting, confirmed, unit is flashing f1e1(main control fault) error code, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11513246 (Cntrl)"
We serviced a
GENERAL ELEC DRYER
Model n/a
Near Chardon, OH 44024
Brian M
Job Details:
05/30/2023
Model serial missing But customer had parts needed Installed Customer supplied bearing slides
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FTS04
Near Avon, OH 44011
Angel
Job Details:
05/30/2023
Replaced compressor and inverter recharged unit with 7.5oz of R134a and recommended customer to wait at least 24hrs for proper cooling.
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Jefferson, OH 44047
Brian M
Job Details:
05/30/2023
"Cc unit will not startFound ui board to be screen glitching Screen cuts out, has lines Needs ui ; ordrng 1 W11478524 (Ui)"
We serviced a
MAYTAG DISHWASHER
Model MDB8979SFZ2
Near Mayfield Heights, OH 44124
Joe O
Job Details:
05/30/2023
Installed tracks. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD6120HW0
Near Painesville, OH 44077
Joe O
Job Details:
05/30/2023
Cc: door not closingFound front panel warped. Straightened panel. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALW0
Near Geneva, OH 44041
Joe O
Job Details:
05/30/2023
"Cc: not working, error code f6e1, ui peelingFound ui is allowing selections, but will not allow entry into diagnostics or exit out of error code. Found control is receiving proper power. Needs controlAdvised customer could also need ui as ui could have taken out controlCustomer does not want to repair at this time; ordrng 1 W11506011 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Strongsville, OH 44136
Manny
Job Details:
05/30/2023
"Cc unit leaking inside, verified and valve not closing, valve is discontinued.; ordrng 1 2199838 (valve,water(discontinued))"
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBL3
Near Cleveland, OH 44122
Corina B
Job Details:
05/26/2023
"CC that the unit is not turning on. The ui is not responding. Checked the ribbon cable. Will need a new ui. Customer does not want to repair.; ordrng 1 W10757829 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
Near Amherst, OH 44001
David R
Job Details:
05/26/2023
Received nitrogen tank
We serviced a
GE STACK W/D
Model GUD27ESSJ0WW
Near Geneva, OH 44041
Dan H
Job Details:
05/26/2023
"Installed new tub ring, op test good"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM04
Near Chagrin Falls, OH 44022
Bill
Job Details:
05/26/2023
"Cc noise during operation, confirmed cc on last visit. Changed damper. Opt test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Cleveland, OH 44120
Manny
Job Details:
05/26/2023
"Replaced control, cap and pump, ran calibration and test cycle opt test ok, took core for return"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Broadview Heights, OH 44147
David R
Job Details:
05/26/2023
"Cc unit making noise. No error codes. Ran test diagnostics, banging coming from drain hose hitting back of unit. Also found weird noise coming from belt and cam pulley. Replaced belt and cam from t/s. Zip tied drain hose. Ran test diagnostics again, good. Ran a cycle drain/spin with load in. All normal sounds. Good. Op Test Ok. **advised customer if more zip ties are needed and styrofoam, they can install. Also mentioned anti vibration pads as well. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS00
Near Kirtland, OH 44094
Jason N
Job Details:
05/26/2023
Installed ice door and motor assembly. Ensured ice door closing properly. Advised customer to monitor for several days.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Geneva, OH 44041
Dan H
Job Details:
05/26/2023
"Customer complaint that unit is not working properly, ran diagnostics found f8e1(long/no fill) error code, valves open and close, started normal wash cycle, unit filled up basket completely and then canceled and drained, pressure hose is clear, unit needs new control, customer does not want repair; ordrng 1 W11399433 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near South Euclid, OH 44121
Manny
Job Details:
05/26/2023
"Replaced control and pump, ran calibration and test cycle. Customer stated bleach going on the floor noticed basket leaning forward, level unit and ran water through the bleach the bezel and none on the floor. Opt test ok took core for return"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Richmond Heights, OH 44143
Jason N
Job Details:
05/26/2023
"Cc unit leaking water from rear corner Customer had just run a clean cycle and water leak was evident. Pulled rear panel, found tub vent pipe missing. Ordering replacement vent pipe. ; ordrng 1 W11599075 (Vent pipe)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW3
Near Madison, OH 44057
Joe O
Job Details:
05/26/2023
Cc: sparkingFound no burned wires. Ran test heat. No sparking. Unit heating. Could not duplicate issue. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL3
Near Huntsburg, OH 44046
Joe O
Job Details:
05/26/2023
Cc: leakingFound tub has dent causing separation. Needs tubTub out of stock stock. Office to reschedule; ordrng 1 W11409865 (Tub)
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Geneva, OH 44041
Dan H
Job Details:
05/26/2023
"Customer complaint that unit is leaking, confirmed found hot valve cracked, , installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Maple Heights, OH 44137
Corina B
Job Details:
05/26/2023
CC that there is a noise when its on and clothes are coming out wet. Confirmed. Found a screw inside the felt hitting the drum. Removed the screw. The dryer is over packed with clothes. Advised Cust 6- 8 bath towels equals a full load. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA71CIHN00
Near Chardon, OH 44024
Joe O
Job Details:
05/26/2023
"Cc: freezing in ff sectionFound ff temp at 42 degress. Freezer at 10 degrees. Customer has temps set to 45 and 5 degrees. Customer stated its freezing on top shelf. Found temps close to set point. Advised customer on loading, and avoiding the vent. Unit functioning as designed. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Euclid, OH 44123
Jason N
Job Details:
05/26/2023
"Cc unit freezer door not sealing, ff section too coldReplaced freezer door gasket using customer supplied pre Id part. Customer had ff section temperature setting on max cool. Reset temperatures to recommended and advised customer to monitor."
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Euclid, OH 44132
Jason N
Job Details:
05/26/2023
"Cc unit not powering on Customer stated the unit is still not able to powered on occasionally. Called wp techline, Leon, all voltages checks good, and due to fault code f6e1 in fault history, suggestion of replacing both UI console and main control to start.. Console not showing in stock from Marcone, office to contact customer with next service date.; ordrng 1 W11583885 (Console) and 1 W11565020 (ACU control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44120
Bill
Job Details:
05/26/2023
"Cc not working, confirmed last visit. Replaced transmission, belt, splutch, hub,capacitor, shifter, wash plate. Ran calibration, then ran diag auto test. Opt test good.; used 1 W11255817 (Hub), and 1 W11239857 (Belt) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS10B
Near Lorain, OH 44053
Angel
Job Details:
05/26/2023
"Cc that unit will not start just turns on and thats it. Tried starting unit and start led just flashes like it was paused, took of console and found latch shorted and connectors welded on to terminals will need latch and harness. Gave customer estimated and decided they will rather buy new.; ordrng 1 5304517280 (Latch) and 1 5304504853 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Brecksville, OH 44141
David R
Job Details:
05/26/2023
Replaced right door gasket. Good. Op Test Ok.
We serviced a
AMANA REFRIGERATOR
Model A8TXNWFBBOO
Near Atwater, OH 44201
Brian M
Job Details:
05/26/2023
"Cc no cooling in fridge Found fan not running Spun by hand and it took off Advised on fan replacement ; ordrng 1 WPW10188389 (motor-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Ravenna, OH 44266
Brian M
Job Details:
05/26/2023
Cc of squeaking Could not duplicate but replaced dryer rollers and idler using kit Advised to watch ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Broadview Heights, OH 44147
David R
Job Details:
05/26/2023
"Cc unit only made a little bit of ice. Icemaker turned on, found ice tray upside down. Cycled off power. Reset icemaker. Ran through home position, no frost/ice blocking line. Icemaker called for water. Good. ***Customer to monitor, if any problems after today. Will put order in for new icemaker. W10873791."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Ridgeville, OH 44039
Marie V
Job Details:
05/26/2023
When arrived took temps freezer at 4* and ice maker bin is full. Advice cust to monitor. Op test ok
We serviced a
MAYTAG DRYER
Model MGD6230RHW1
Near Aurora, OH 44202
Brian M
Job Details:
05/26/2023
Installed panel and top OP Test Ok
We serviced a
HOTPOINT DISHWASHER
Model HDA2100H65CC
Near Geneva, OH 44041
Dan H
Job Details:
05/26/2023
"Customer complaint that unit is not washing or draining, confirmed, wash motor is making grinding noise, unit needs new wash motor assembly, customer does not want repair ; ordrng 1 WD26X10051 (Wash motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Maple Heights, OH 44137
Corina B
Job Details:
05/26/2023
"CC that the gas company tagged the unit for CO. Removed the flame spreader and cover checked the flame, blue. Lights on the first spark. CO detector is in the living room. Found pans and cookie sheets in the bottom drawer. Removed the pans from the drawer. Heated oven to 350* cycled several times lights on the first spark. Working as designed.. opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB00
Near Cleveland Heights, OH 44118
Manny
Job Details:
05/26/2023
"Cc unit not cooling, verified and unit is warm in both compartments, pulled unit out and hooked to killawatt and unit pulling 9.33 amps, and compressor humming, unit needs compressor and dryer, customer will not proceed with the repair.; ordrng 1 WPW10507886 (compressor) and 2 WPW10143759 (Dryer)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958WEW1
Near Cleveland, OH 44109
Corina B
Job Details:
05/26/2023
CC that the ff section is not cold enough and the freezer is to cold. Confirmed. Fz -7 ff 60. Damper is open. Found the unit is not going into a defrost. Ran frost defrost would just come out of it. Will need a new control. Replaced the control from t/s. Steamed out the evaporator and cleaned the condenser coils. Opt test ok. ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB02
Near Wickliffe, OH 44092
Jason N
Job Details:
05/26/2023
"Cc unit not making iceFound ice container is full of ice. Customer stated no ice comes out when she tries to dispense. Ran ice dispense test, ice is fused together in container. Shook up container to break ice apart. Retested, ice will not dispense, ice container auger coupler is worn. Unit will need ice container replaced. ; ordrng 1 W11185686 (Ice container)"
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Solon, OH 44139
Brian M
Job Details:
05/26/2023
Cc unit not starting Found main switch not working properly Will need main start switch ; ordrng 1 W10813586 (switch-off) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cleveland, OH 44144
Marie V
Job Details:
05/26/2023
"Replaced control, getting 120 out of board ignitor not working, is a new ignitor, called whirlpool tech line spoke to rob, getting 120 out he said to replace harness. ; ordrng 1 W11590294 (Ignitor) and 1 W11465032 (Harness)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Parma, OH 44129
Corina B
Job Details:
05/26/2023
Replaced the gasket. Started a cycle. Let run for 30 minutes. No leaks. Opt test ok
We serviced a
MAYTAG WASHER
Model WTW5057LW0
Near Ashtabula, OH 44004
Dan H
Job Details:
05/26/2023
"Customer complaint that unit is not working, customer was not pressing start button, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near North Olmsted, OH 44070
Angel
Job Details:
05/26/2023
"Cc that her pastries are still burning. Verified and customer is using the small oven on top which doesnt let the heat circulate properly, for baking cakes, cookies just pastries in all explained to her to use the convection bake which would be in the lower oven which circulates the heat evenly around the oven getting a better baking result. Also to wait at least 15mins before inserting food into oven after preheating to set temperature unit working as designed opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSF25C2EXW00
Near Cleveland Heights, OH 44118
Manny
Job Details:
05/26/2023
"Replaced thermostat turned unit on and off to make sure thermostat was good, advise customer to allow 24 to 48 hours for temp to get back to normal. Opt test ok."
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Lakewood, OH 44107
Corina B
Job Details:
05/26/2023
"CC that the unit does not turn on. Confirmed. Checked the outlet, good. Checked the fuses, good. Checked the power into the control 120 volts. Will need a control and ui. ; ordrng 1 W11406484 (Overlay) and 1 W11481389 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS02
Near Willowick, OH 44095
Jason N
Job Details:
05/26/2023
"Cc unit ice maker not making ice/leaking and refrigerator door not staying shutRan manual ice maker harvest test, ice maker indexed but stuck in cycle, mold heater is not turning on. Ice maker will need replaced. Found ff door closure cams worn down flat. Closure cams will need replaced. Icemaker is not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 WPW10329686 (Cam door) and 1 WP2182179 (Cam-door) and 1 4317943 (Icemaker)"
We serviced a
WHIRLPOOL WASHER
Model 110.5142511
Near Cleveland, OH 44128
Brian M
Job Details:
05/26/2023
"Cc unit shaking Found suspension needing replacement ; ordrng 1 W10780048 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC3
Near Westlake, OH 44145
Bill
Job Details:
05/26/2023
"Cc noise during operation, could not confirm. Opened up unit could not find any objects that would cause it. Put unit back together opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Warrensville Heights, OH 44128
Brian M
Job Details:
05/26/2023
Cc unit not heating Found unit heating but has poor venting Found water in vent hose Advised on cleaning and replacing outside vent housing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Parma, OH 44129
David R
Job Details:
05/26/2023
"Steamed all frost off, cleared drain. Replaced FZ fan and evap harness. Tested. Good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Chagrin Falls, OH 44022
Brian M
Job Details:
05/26/2023
Installed gasket Ran test cycle no leak at this time
We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XBL00
Near Chardon, OH 44024
Brian M
Job Details:
05/26/2023
Cc of errors Found service bulletin Recommend to replace module ; ordrng 1 W10857232 (module) and 1 W10396549 (hotplate)
We serviced a
GE RANGE
Model JGBS66REK2SS
Near Cleveland, OH 44110
Bill
Job Details:
05/26/2023
"Cc oven not working, confirmed cc turned oven on no ignition. Opened up unit ohms tested igniter, fail ohms test. Ordered igniter, customer stated he would install igniter.; ordrng 1 WB13K21 (Igniter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Bay Village, OH 44140
Angel
Job Details:
05/26/2023
"Replaced ice maker and made sure it cycled and it did opt test good. Explained to customer as well that this unit to get a full bin takes about 2-3 days so if there using a lot if ice it will not keep up with them, Recommended customer to monitor for now if any issues to give us a call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Eastlake, OH 44095
Jason N
Job Details:
05/26/2023
"Cc unit not cooling evenly Customer sent pop to service@fredsappliance.comFound no airflow in both freezer and ff sections. Checked evaporator fan for power, good at 119v. Replaced evaporator fan motor using truck stock part. Airflow restored to both sections. Advise customer to allow up to 24 hrs for temperature to equalize in ff section. Op test good. ; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Lakewood, OH 44107
Corina B
Job Details:
05/26/2023
"Replaced the pump and motor, the sensor and the float switch. Unit is not screwed into the cabinet or the countertop. The drain underneath the sink is leaking, advised customer. Ran diag and started a cycle, no leaks.opt test ok."
We serviced a
MAYTAG DRYER
Model MDE9206AYW
Near Mentor, OH 44060
Jason N
Job Details:
05/26/2023
"Cc unit not starting Checked power to unit, good at 247v. Checked thermal fuse, checked good. Door switch checked good. Found black wire burnt off on terminal block. Terminal is loose on block. Unit will need terminal block replaced and wire repaired. Replaced terminal block using truck stock and repaired wiring. Operation test good. ; used 1 279320 (BLOCK-TERM) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Brian M
Job Details:
05/26/2023
"Cc water under deli drawers Water under deli drawers caused during defrost, Drain tube is collapsed This is non repairable"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Brook Park, OH 44142
Bill
Job Details:
05/26/2023
"Cc grinding sound during operation, confirmed cc leaned unit back and found pulley nut loose again. Changed out cam with one from truck stock. Had customer put load of towels in unit and started cycle. Opt test good.; used 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Jefferson, OH 44047
Brian M
Job Details:
05/26/2023
"Cc unit not powering on and when it was running unit not making selections Found control dead, also found valve to have rust residue in it.Needs ui control and valve ; ordrng 1 W11419171 (Control) and 1 W11165546 (valve) and 1 W11478526 (Ui)"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Grafton, OH 44044
David R
Job Details:
05/26/2023
"Replaced heater. Ran unit, heating and cycling. Good. Op Test Ok."
We serviced a
JENN-AIR RANGE
Model JES1750FS1
Near Wellington, OH 44090
David R
Job Details:
05/26/2023
"Replaced main control, display and UI control. Tested all components and options. Good. Oven heating and cycling. Good. Op Test Ok."
We serviced a
GE WASHER
Model GFW550SSN1WW
Near Painesville, OH 44077
Jason N
Job Details:
05/26/2023
"Cc unit vibrating and bouncing around during medium and high spinCustomer stated Complete appliance was out to service unit for this issue and they replaced shocks, bellow and uploaded software update for bulletin HL06-21. Ran spin test with 5 wet towel load on max spin. Some vibration/movement at low rpm, typical for front load units. Vibration minimal at max spin. Ran spin test with mixed clothing load on high spin. Same result, low rpm vibration then stabilized at high speed. Unable to duplicate vibration or walking issue at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFS22EWWH5
Near Willowick, OH 44095
Corina B
Job Details:
05/26/2023
CC that there is water leaking from the freezer. Confirmed. Found a duck bill on the drain. S38253 Duck Bill replace part from t/s. Steamed out drain. Opt test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Avon Lake, OH 44012
Angel
Job Details:
05/26/2023
Cc that unit is not making ice. Took temperatures freezer was at 7* and ff section 39*. Ran diagnostics and ice maker cycle as should but ran fault codes for ice maker and had an E5 error code which stands for bad thermistor on ice maker. Replaced ice maker from truck stock made sure it cycled and filled opt test good. Recommended customer to monitor and if any issues to give us a call.; used 1 W11294907 () from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Andover, OH 44003
Dan H
Job Details:
05/26/2023
"Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.9oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near University Heights, OH 44118
Marie V
Job Details:
05/26/2023
Replaced wires that where broken. Tested unit. Working good. No unusual noises. Op test ok
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Westlake, OH 44145
Marie V
Job Details:
05/26/2023
"Cc that unit is loud, confirmed. Found blower wheel stripped. Replaced blower, tested unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Mentor, OH 44060
Dan H
Job Details:
05/26/2023
"Installed new shifter, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near North Ridgeville, OH 44039
Marie V
Job Details:
05/26/2023
"Cc that the unit is making a noise. Confirmed, found condenser line vibrating. Corrected issue, op test ok"
We serviced a
MAYTAG DRYER
Model MGD5630MBK0
Near Perry, OH 44081
Dan H
Job Details:
05/26/2023
"Installed new thermostat , op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Mentor, OH 44060
Joe O
Job Details:
05/26/2023
"Cc: load and go intermittently not functioning, only functioning on 10xCustomer stated the load and go dispenser intermittently does not work. She stated that it works more often on 10x and with hot water. Ran test cycle on 2x unit filled and dispenser is functioning. Cleared suds and ran cycle on 6x with cold water. Detergent pump kicked on, suds formed. Ran regular normal cycle. Unit functioning as designed Op test ok"
We serviced a
GE WASHER
Model GHWN4250D0WW
Near Mentor, OH 44060
Joe O
Job Details:
05/26/2023
"Cc: slow dripFound water valve seeping. Needs valve; ordrng 1 WH13X10053 (valve triple water), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
GE RANGE
Model JBP68H0K1BB
Near Painesville, OH 44077
Joe O
Job Details:
05/26/2023
Installed probe and switch. Tested. Oven signal not beeping. Needs control and faceplateFaceplate out of stock. Office to reschedule; ordrng 1 WB27T11311 (range oven elec cont) and 1 WB27T10675 (faceplate graphics)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Painesville, OH 44077
Joe O
Job Details:
05/26/2023
Cc: lid not lockingFound error codes f5e4(lid not opened between cycles). Ran diagnostics test cycle. Found unit not spinning or agitating. Checked under unit. Found pulley cover popped belt off machine. Reseated belt and pulley cover. Tested. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB880BW0
Near Lakewood, OH 44107
Manny
Job Details:
05/26/2023
"Cc unit not heating verified and unit missing L2, advise customer to contact electrician and if he still has any issues to give us a call and well take another look. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Painesville, OH 44077
Joe O
Job Details:
05/26/2023
Installed customer supplied lid. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Fairview Park, OH 44126
Manny
Job Details:
05/26/2023
"Cc unit not making ice ran diagnostics and icemaker thermistor open, ran harvest test and icemaker homes but not filling took apart and found fill tube frozen and heater broken, unit needs heater fill tube and ice maker.; ordrng 1 W11658802 (Icemaker) and 1 W10815476 (tube-water) and 1 W11087201 (heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near North Ridgeville, OH 44039
Marie V
Job Details:
05/26/2023
"Cc that was having issues to start washer and that one time unit filled up and then drained water out. Ran diag, no error codes, ran auto test, all working properly, cust is worried about stain around tub after washing. Called whirlpool tech line spoke to rod. He advice to use He detergent and use clean washer with affresh every month . Unit working as designed."
We serviced a
AMANA DRYER
Model NGD5800HW0
Near Painesville, OH 44077
Dan H
Job Details:
05/25/2023
"Customer complaint that unit is not heating, confirmed, found igniter not glowing, igniter is receiving 120vac , installed new igniter, op test good ; used 1 279311 (IGNITOR) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44108
Joe O
Job Details:
05/25/2023
Installed gasket. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Painesville, OH 44077
Dan H
Job Details:
05/25/2023
"Customer complaint of f9e1 error, unit showing f8e3( pressure system fault) error code, drain pump is working, installed new control, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Andover, OH 44003
Dan H
Job Details:
05/25/2023
"Customer complaint that unit is not starting it just clicks, confirmed, unit flashing f01(primary control failure) error code, unit needs new control, customer does not want repair ; ordrng 1 WPW10110641 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Cleveland, OH 44113
Manny
Job Details:
05/25/2023
"Replaced both valves, purged system, dispensed 10 glasses of water, opt test ok"
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBL214KSB00
Near Aurora, OH 44202
Brian M
Job Details:
05/25/2023
Cc no cool Found unit with lights only No compressor or fans Called tech line Probed compressor and power Suspect control issue; ordrng 1 W11538049 (Control)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Ravenna, OH 44266
Brian M
Job Details:
05/25/2023
Installed hub and plate OP Test Ok
We serviced a
KENMORE RANGE
Model 79079423601
Near Cleveland Heights, OH 44118
Corina B
Job Details:
05/25/2023
"CC that the front right burner does not work and the left front does not light all the time. Confirmed. Found something blocking the gas to come out on the right burner. Cleaned the left burner. Checked all the burner. The front left burner is not lighting. Will need a new valve and Orfice. The other burners the screws are seized will need each Orfice and screws. Cust does not want to repair. ; ordrng 1 5303935234 (Valve) and 1 316237805 (Orfice), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Ravenna, OH 44266
Brian M
Job Details:
05/25/2023
Installed motor and shield OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44104
Corina B
Job Details:
05/25/2023
"Cust showed pop, sent pic CC that the unit fills all the way. Confirmed. Soil level was what controlled the amount of water. Ran diag no codes. Start a normal cycle on auto sensing. Filled correctly. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Ravenna, OH 44266
Brian M
Job Details:
05/25/2023
Cc unit is to cold Found unit partially empty Temps about 33-34 in fridge Unit is functioning properly Advised to watch
