We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Mentor, OH 44060
Joe O
Job Details: 11/08/2023
"Cc: not cooling properly, not dispensing water, not making iceFound evap fan not running upon arrival. Found no voltage to evap fan. Pulled unit. Tested power at control. Found control sending power to evap fan. Found evap harness disconnected. Re seated harness. Fan kicked on. Advised customer to monitor."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Painesville, OH 44077
Joe O
Job Details: 11/08/2023
Cc: not startingFound thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Tested. Op test ok ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Westlake, OH 44145
Marie V
Job Details: 11/08/2023
"Cc of squeaking noise while in .use. Confirmed , found pulley needs to be replaced, along with rollers. Replaced from T/S. Tested unit. No noises Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KENMORE RANGE
Model 790.94172310
Near Madison, OH 44057
Joe O
Job Details: 11/08/2023
Cc: oven not heatingFound unit receiving proper power. Ran test bake and broil. Unit maintained voltage. Unit heating. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Chardon, OH 44024
Corina B
Job Details: 11/08/2023
Replaced the drain pan. Opt testok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Chardon, OH 44024
Corina B
Job Details: 11/08/2023
"CC that unit will not turn on and the one valve does not turn all the way. Confirmed. The outlet is open ground. Advised Cust the outlet needs to be grounded. checked the power to the control 0 volts. Power came back on then turned off. Will need a new cord and valve, dsi board. ; ordrng 1 W11109973 (Valve) and 1 W11023766 (Cord) and 1 W10860916 (Spark module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXNQ00
Near Willowick, OH 44095
Corina B
Job Details: 11/07/2023
"CC that there is water leaking. Confirmed. Found the water leaking at the chute. Will need a new chute.; ordrng 1 W11505385 (Chute), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Parma, OH 44134
Bill
Job Details: 11/07/2023
"Cc doors out of line, confirmed cc. Adjusted legs to align doors. Opt test good."
We serviced a
GE REFRIGERATOR
Model GNE27JYMNFFS
Near Brecksville, OH 44141
Bill
Job Details: 11/07/2023
"Changed mullion, adjusted door. Opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE WALL OVEN
Model 790.48473411
Near LaGrange, OH 44050
David R
Job Details: 11/07/2023
"Cc unit top oven locked. Got unit unlocked. Found latch not working properly. Will need new latch and rod. ; ordrng 1 5304528925 (Upper latch) and 1 808721601 (Rod), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Westlake, OH 44145
Angel
Job Details: 11/07/2023
Cc that they hear a peeping sound from the refrigerator sometimes. Verified switches and they both look fine and are turning on and off as should cant duplicate sound not sure what it could be since this refrigerator doesnt have the door chime feature or anything else that can beep or makes a sound like he explains. I cant duplicate issue.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JW1
Near Conneaut, OH 44030
Joe O
Job Details: 11/07/2023
"Cc: oven not ignitingFound unit is receiving proper power, dsi board is receiving proper power. Unit not igniting. Control has high pitch squeal when in bake. Needs control and dsi boardLimited stock on control. Office to reschedule; ordrng 1 W11162730 (module-spk) and 1 W11393092 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW0
Near North Olmsted, OH 44070
Marie V
Job Details: 11/07/2023
"Replaced pump motor and drain pump. tested unit ran diag , no codes. Op test ok"
We serviced a
JENN-AIR WALL OVEN
Model Jjw2430wb01
Near Rocky River, OH 44116
Angel
Job Details: 11/07/2023
Cc that she saw some powdery stuff around the convect bake and thinks its not working right. Removed cover and found that the fan and element on the convect bake was working fine. So I put everything back together and tested unit to preheat to 350* to see what it would do and it preheated to 350* as it should cannot find any issues with unit recommended customer to monitor for now if anything to give us a call.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lakewood, OH 44107
Angel
Job Details: 11/07/2023
"Cc that unit is banging and vibrating a lot. Verified and found suspension is bad and hub as well. Unit will beed hub and suspension replaced. Gave customer estimate and decided to not continue with repair.; ordrng 1 W11130362 (Suspension) and 1 W10528947 (Hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Chardon, OH 44024
Jason N
Job Details: 11/07/2023
"Cc unit not starting a cycle/not washing Ran diagnostics, found code 6-4 for float switch open, 2-1 for stuck button, 7-1 for no heat and 5-2 for door stuck closed. Unit did not fill with water during test cycle. Found debris under float switch. Removed and started normal cycle. Unit filled with water and started washing. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Chardon, OH 44024
Corina B
Job Details: 11/07/2023
Cc that there is a fault code f8e4. Confirmed. Found water in the drain pan. Cleared water out. Started a cycle found the left side left. Replaced the gasket. No leaks. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5800SW0
Near Garrettsville, OH 44231
Corina B
Job Details: 11/07/2023
"CC that the drum does not spin. Confirmed. Found the motor pulley has snapped off. The belt is frayed. Will need a new motor, wheel and dryer repair kit. Cust does not ant to repair ; ordrng 1 4392065 (Dryer repair kit) and 1 WP694089 (Wheel) and 1 279827 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS277DWH2
Near Aurora, OH 44202
Corina B
Job Details: 11/07/2023
"CC that the unit stopped working after a self clean. Confirmed. Found the fuse on the control open. Will need a new fuse. ; ordrng 1 WP4456654 (Fuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near North Ridgeville, OH 44039
David R
Job Details: 11/07/2023
"Replaced fan kit and pan kit. Cleared remaining ice/frost. Set Test 7 to step 2 auto 8 hr defrost. Reset temps. Good. All components working, good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG510S0HW0
Near North Olmsted, OH 44070
Manny
Job Details: 11/07/2023
Replace control ran test and opt test ok took core for return
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25FGSS14
Near Independence, OH 44131
David R
Job Details: 11/07/2023
"Replaced switch and arm dispenser and bracket. Tested, good. Getting water at dispenser. Customer will need to change out and reset water filter. Unit is good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Parma, OH 44129
David R
Job Details: 11/07/2023
"Cc unit having smell to it. Walked in house and no smell out of ordinary. Ran diagnostics, all components working. Nothing weird. Ran a normal cycle, water draining normally and no smell to water. Drain hose good position and height. Customer using HE detergent. No leaks underneath, nothing caught. Belt is good and stable and motor is good. No smell that is out of the ordinary. All components and function wise is good. Calling whirlpool techline to document.. Whirlpool agreed that something this new wouldnt be causing a smell throughout house. Functional. Op Test Ok.."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW0
Near Strongsville, OH 44136
David R
Job Details: 11/07/2023
"Cc unit not washing, pod still at bottom. Went through diagnostics, F7E1 motor, F9E1 drain issue. In step 2 diagnostics test, water is good going into unit. Motor humming loud and no water spraying around. Motor assembly will need to be replaced. Ordering part. ; ordrng 1 W11416363 (Pump motor assembly)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Strongsville, OH 44136
David R
Job Details: 11/07/2023
"Cc thumping noise. Found screw under rotor halfway out of position. Found broken slider. Replaced slider from t/s. Ran diagnostics, still low clunking noise. Some could be normal but just to be sure, ordering mechanical parts to be replaced. ; ordrng 1 W11550891 (Agitator) and 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor) and 1 W10734521 (Slider), used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Willoughby, OH 44094
Jason N
Job Details: 11/07/2023
Cc unit interior lights not workingFound failed LED module in rear of ff section. Replaced module using customer supplied pre Id LED module per s code S191AQ. Illumination restored to entire unit. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Mentor, OH 44060
Jason N
Job Details: 11/07/2023
"Cc unit not cycling properly, not spinning out and sometimes controls not working Found left side of lid cracked, sometimes will not close properly. Ran diagnostics, found codes f0e3 for overload, f5e4 for lid not opened between cycles and f5e2 for lid will not lock, lid lock failed. Found lid proximity sensor is stuck, reading lid closed when lid is up. Unit will need lid and lid latch replaced. Quoted customer repair cost. Customer declined repair, estimate only. ; ordrng 1 W11259006 (Lid) and 1 W10810403 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Willowick, OH 44095
Jason N
Job Details: 11/07/2023
"Cc unit frequently goes offbalanceRan diagnostics, no codes stored. Ran test cycle, all functions passed, no abnormal vibration or noise. Ran drain and spin with clothing load. Noticed left rear suspension rod was bent. Replaced suspension rod using customer supplied pre Id part. Overall suspension checks good. Load spun and drained properly, no abnormal vibration/movement. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Beachwood, OH 44122
Jason N
Job Details: 11/07/2023
"No refrigerant to recover. Replaced discharge tube and filter drier. Had to use filter drier from truck stock, filter drier that was ordered did not have a schrader valve. Pulled vacuum on system to 29 in/hg. Held vacuum. No vacuum decay. Charged system with 5.0oz of r134a. Low side stable at 3psi. Freezer starting to cool. Advised customer to allow unit to run for 24hrs before restocking. Op test good.; used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG RANGE
Model MER6751AAB
Near South Euclid, OH 44121
Jason N
Job Details: 11/07/2023
"Installed surface burner and lower bake element. Tested burner operation, tested good. Ran bake test on lower oven to 350 degrees. Unit preheated properly. Op test good."
We serviced a
GE STACK W/D
Model GUD27GSSM2WW
Near Strongsville, OH 44136
David R
Job Details: 11/07/2023
"Cc random noise on left side during spin cycle, customer paused cycle and started back up and wasnt there. Ran a drain/spin, nothing inside. No noise after cycle was done. Ran entire Speed Wash cycle with 4 towels in to give weight. Let run through and no noise. Tried to move around water lines or drain lines to make sure wasnt hitting unit in spin. As of today unit is working correctly. No noise. Took off and repositioned shock absorber assembly, good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Berea, OH 44017
Marie V
Job Details: 11/07/2023
"Cc that unit is acting up and that the panel gets lock and cant unlock. Tested panel found one of the button did not worked on test but it worked on regular. Also found water was reversed, hot in cold and cold in hot. Corrected issue. Ordering panel.; ordrng 1 W11591400 (Panel)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1100RHB2
Near Berea, OH 44017
Marie V
Job Details: 11/07/2023
"Cc of unit leaking from underneath. Confirmed found heater is warped and was touching tub and made a hole to it. Will need new tub and heater. Cust will buy new. ; ordrng 1 154729301 (Tub) and 1 154665201 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Middleburg Heights, OH 44130
Marie V
Job Details: 11/07/2023
"Cc that unit seems to be running a log longer. Took temps when arrives, 2* in freezer and 41* in fresh food section. Compressor stared running, sounds good. Took back panel off, is clean, condenser fan is running and condenser was cleaned out by cust. Unit is working properly, advise cust to monitor. But unit is working properly at this point. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Broadview Heights, OH 44147
Marie V
Job Details: 11/07/2023
"Cc of unit becoming loud and makes a rattling . Stared unit, sounds normal. Took apart and found some lint in blower wheel, not a lot. Rollers and pulley looks good, check vent outside is clean. Advice cust to monitor and take video if unit makes the noise again. Couldnt find issue"
We serviced a
MAYTAG DRYER
Model LDG7600AAW
Near Cleveland, OH 44125
Marie V
Job Details: 11/07/2023
"Cc that unit is making a squeaky noise. Confirmed took unit apart and found rollers and pulley not spinning , belt is breaking and front bearing wearing out. Ordering parts.; ordrng 2 12001541 (Roller)s and 1 WP6-3037050 (Pulley) and 1 WPY312959 (Belt) and 1 306508 (Bearing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland, OH 44125
Marie V
Job Details: 11/07/2023
"Replaced drain hose and both spray arms. Also needed second drain hose. Used from surplus. Tested unit, no leaks, drains good.op test ok; used 1 8269144A (Drain hose) from stock"
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Lakewood, OH 44107
Angel
Job Details: 11/07/2023
Cc that unit was making some sounds that they werent use too. Turned unit and all the sound are normal its just when washer is sensing and washing its louder than what they were use too but unit is working as designed opt test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44144
Marie V
Job Details: 11/07/2023
"Cc that they where using unit and it was leaking from underneath. Unit had water in cycle when arrived. Canceled cycle and stared new one. When cycle drained, drain in the home stared to back-flow, will need plumber , unit is working properly . Op test ok"
We serviced a
WHIRLPOOL DRYER
Model CSP2941HQ0
Near Cleveland, OH 44115
Angel
Job Details: 11/07/2023
Replaced control board tested unit opt test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Amherst, OH 44001
Angel
Job Details: 11/07/2023
Replaced supports tested function opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/07/2023
"CC that the unit is vibrating and making noises. Ran diag F0e3 Overload f2e1 stuck key. Ran a calibration and auto test. Started a rinse and spin with towels. No unusual noises. Advised Cust half a basket is a full load. Opt test ok. Found the lid is cracked on the right side, showed the Cust took a picture"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830LM00
Near Moreland Hills, OH 44022
Corina B
Job Details: 11/07/2023
"Replaced the boards and the ui. Opt test ng. Called BJ unplugged p7 the light stays on. Checked the wires, no breaks. Ohmed out the red wire and has continuity, when touching the ground. Will need to replace the lights; ordrng 2 W11292252 (Led)s and 1 W11325525 (Light)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Chagrin Falls, OH 44022
Corina B
Job Details: 11/07/2023
CC that the unit is leaking. Confirmed. Replaced the gasket. Started a cycle for 15 minutes. No leaks. Opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL05
Near Shaker Heights, OH 44122
Corina B
Job Details: 11/07/2023
"CC that the unit is freezing food in the ff section and the ice maker is not making ice. Confirmed. The temp for the ff was set at 33*. Raised the temp to 38* and lowered the top shelf for proper air flow. Will need 24 hrs to get back to correct temp. The ice maker is cycling properly. Advised Cust if the arm is reading ice in the bin, will not make ice. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Shaker Heights, OH 44120
Corina B
Job Details: 11/07/2023
CC that the unit is leaking. Started a cycle. Found the tub leaking from the top left hand corner. Will need a tub. Office to reschedule the appointment; ordrng 1 W11409865 (Tub)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Bay Village, OH 44140
Manny
Job Details: 11/07/2023
"Replaced pump motor and heater, lots of suds in the unit, advised customer to use 2 tbps of vegetable oil to dissipate the suds and to run a clean cycle with white vinegar to get rid of the stagnant smell. opt test ok!"
We serviced a
WHIRLPOOL RANGED
Model WFG320M0MS0
Near Cleveland, OH 44108
Manny
Job Details: 11/07/2023
"Cc that try to using broil but not sure if she did something wrong, verified and broil working set to 500 and temps reached 500 show customer how to properly use the broiler, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44106
Manny
Job Details: 11/07/2023
"Cc unit not cooling, unit was unplugged, plugged in and no frost pattern forming noticed oil on one of the evaporator lines, and oil everywhere in the fz, call TL spoke to Brandon, send him pic of the oil and he said he needs proof that is Leaking oil and said to call back once I pressure tested the unit, tested with 145psi of nitrogen and pressure going down used micro leak detector and bubbles on evap line coming from inside the cabinet called back spoke to derek send pics of bubbles unit sent for review.; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Brooklyn, OH 44144
Manny
Job Details: 11/07/2023
Replace control and console Rand test cycle and opt test ok. Took core for return.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44102
Manny
Job Details: 11/07/2023
"Cc unit is locked and not unlocking, verified and unit is locked, lid was dented in and causing the door latch not to insert properly unit the lid lock, pushed dent out and lid unlocked, ran test cycle and good ran diagnostics test for latch and good, advise customer to to slam the door or to push down on it, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44111
Manny
Job Details: 11/07/2023
"Cc that unit is dropping an ice cube even without dispensing, verified and ice getting stuck in ice door, check ice door and is really loose. Ordering ice door.; ordrng 1 W11423781 (Ice door assembly)"
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS3
Near Lyndhurst, OH 44124
Bill
Job Details: 11/07/2023
"Cc concerns about operating unit, confirmed cc. Ran temp test, unit got to temp. Adjusted f/c to read f, explained and concerns that the customer had. Unit operating as intended."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Lyndhurst, OH 44124
Bill
Job Details: 11/07/2023
"Changed control board, ran diagnostics auto test and factory calibration. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Eastlake, OH 44095
Bill
Job Details: 11/07/2023
" unit will need a sealed system job. Tapped low side had 125 psi while compressor was operating. Compressor running at about 140 degs. Ordered compressor, evap, filter dryer. Office to follow up as compressor is out of stock.; ordrng 1 W11614224 (Compressor) and 1 W11598434 (Evaporator) and 1 W11109499 (Filter dryer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near East Cleveland, OH 44112
Bill
Job Details: 11/07/2023
"Cc ice maker not working, confirmed cc. Changed ice maker, tested no water. Pulled unit out, found that the installers never hooked up water line. Connected water line, checked for leaks. No leaks found, tested the ice maker again. Opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Cleveland, OH 44102
Bill
Job Details: 11/07/2023
"Found error code f6e1 communication error, Changed main control, tested opt test good.; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near South Euclid, OH 44121
Joe O
Job Details: 11/07/2023
"Cc: not advancing through cycle, not spinning out clothesFound error codes f8e1(long fill) found no cold water from unit. Found valve seeping. Found cold side of water valve plugged with sediment. Needs water valve; ordrng 1 W11595805 (Valve)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Willoughby, OH 44094
Jason N
Job Details: 11/07/2023
"Cc unit making loud noise during cycle Ran dryer op test, heard noise coming from blower wheel area. Pulled front panel, found blower wheel insert loose inside wheel, wheel is free spinning. Replaced blower wheel using customer supplied pre Id part. Reran dryer op test, no abnormal noise, good tumble and heat. Op test good."
We serviced a
MAYTAG WASHER
Model MFW9700SQ1
Near Chardon, OH 44024
Joe O
Job Details: 11/07/2023
"Cc: not dispensing detergent, error code f02Found unit has slow drain. Found drain clean out plugged. Advised customer of drain clean out filter. Ran diagnostics test cycle. Found dispenser motor is functioning. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Burton, OH 44021
Joe O
Job Details: 11/07/2023
Cc: error codeFound no stored error codes. Ran test cycle. Found excessive suds in unit. Customer stated they are adding a small amount of dish soap to unit. Advised customer on dish soap usage and over suds. Unit functioning as designed. Op test ok
We serviced a
GE RANGE
Model ZGP304LR5SS
Near Burton, OH 44021
Joe O
Job Details: 11/07/2023
Installed igniter and burner. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Moreland Hills, OH 44022
Joe O
Job Details: 11/07/2023
Installed door. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW3
Near Pepper Pike, OH 44124
Joe O
Job Details: 11/07/2023
Cc: error codeFound error code f9e1(long drain). Found drain pump harness broken. Drain pump cover contacted floor. Needs drain pump and harnessDrain pump only needed for harness cover. ; ordrng 1 W11590868 (Harness) and 1 W11399437 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model Wtw4955hw1
Near University Heights, OH 44118
Joe O
Job Details: 11/07/2023
"Cc: not washingFound splines in agitator stripped. Half of the splines on gear case stripped. No stored error codes. Found incorrect bolt in agitator. Ran manual diagnostics. Unit agitating and spinning.Needs gear case, wash plate, and boltCustomer does not want to repair at this time ; ordrng 1 W11397111 (Wash plate) and 1 W11223765 (screw) and 1 W11454372 (Gear case), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/06/2023
Replaced the control. Ran a calibration. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KFGG504KPS3
Near Hiram, OH 44234
Corina B
Job Details: 11/06/2023
Replaced the burner. The middle one still is wobbly. Advised Cust this is normal. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Ravenna, OH 44266
Corina B
Job Details: 11/06/2023
"Used the start device from the compressor. Compressor started and stayed at 1 amp. Start relay will cause the amp drawl to be 12 amps."
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Cleveland, OH 44115
Jason N
Job Details: 11/06/2023
Installed main control. Ran dryer op test. Good tumble and heat. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Amherst, OH 44001
David R
Job Details: 11/06/2023
Cc leaking. Brand new trailer home. Pipe in wall either not sealed or not put on. When draining the water coming right under wall. Unit itself is good. Unit is functioning properly. Op Test Ok.
We serviced a
WHIRLPOOL STACK W/D
Model lse7806acq
Near Sheffield Lake, OH 44054
David R
Job Details: 11/06/2023
Relaxed both lid switches. Tested. All components good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Berea, OH 44017
David R
Job Details: 11/06/2023
"LED sent out is not what the customer needs. Needs Module in FF at top of cabinet.. gave estimate for full repair.; ordrng 1 W11527432 (FF top cabinet Light module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 11/06/2023
Installed led modules
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Chagrin Falls, OH 44023
Joe O
Job Details: 11/06/2023
Cc: not making iceFound ice maker stuck mid cycle. Ice maker receiving proper power. Needs ice maker; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Chagrin Falls, OH 44023
Joe O
Job Details: 11/06/2023
"Cc: not cooling properlyOhmed out heating circuit and thermistors from control. Wire Colors do not match tech sheet. From p1 pin 1- pin 5(heating circuit) shows open. From p3 red to red 49k ohms, p3 white to white 21k ohms, p3 black to black 3k ohms. Needs evap assembly, and couplersCustomer does not want to repair at this time ; ordrng 1 W11394622 (Evaporator, heating element assembly) and 1 W11109499 (drier-tube) and 1 W11506623 (Coupler) and 1 W11504448 (Coupler) and 1 W11504423 (Coupler) and 1 W11506620 (Coupler) and 2 W11225184 (tube)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Chagrin Falls, OH 44022
Joe O
Job Details: 11/06/2023
Installed agitator and cap. Op test ok
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS950ESS02
Near Moreland Hills, OH 44022
Joe O
Job Details: 11/06/2023
Replaced orfices. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Beachwood, OH 44122
Joe O
Job Details: 11/06/2023
Cc: not washing properlyFound debris in spray arms. Found low pressure from sump. Needs sump assembly; ordrng 1 WPW10591570 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lyndhurst, OH 44124
Joe O
Job Details: 11/06/2023
"Cc: bad taste in water and iceAdvised customer nothing in the unit itself can cause a odor or taste in unit. Advised it could be something in the water supply giving a taste to the ice and water. No odors in water or ice bin. there is hydrant flushing going on in the area. hydrant flushing could cause nasty water in the area. Try to run a lot of water through unit to flush it out. Advised customer. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Cleveland, OH 44109
Manny
Job Details: 11/06/2023
"Cc unit not washing, verified and codes f7e7 and f7e1 both for motor issues, replaced cap and shifter from TS opt test ok; used 1 W11395618 (CAPACITOR), 1 WPW10006355XXX (XXNO REORDERACTUATOR), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Parma, OH 44134
Manny
Job Details: 11/06/2023
"Cc unit makes a grinding noise, verified and pulley squeak and wheel rubbing, customer states that the drum is peeling, verified and drum paint peeling ordering drum, repair kit and wheel ; ordrng 1 WP694089 (wheel) and 1 4392065 (dryer repair kit) and 1 W10899578 (drum)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN708MPS00
Near Brecksville, OH 44141
Manny
Job Details: 11/06/2023
"Cc that unit is making noise and kick plate broke, verified and icemaker trying to fill but not hooked to water,turn icemaker off and level unit, customer has kick plate but cant install since unit its not installed yet and the front is too low for kick plate to fix, customer states that there is a dent on the door, Lets them know once unit is installed to let us know to install the kick plate."
We serviced a
GE REFRIGERATOR
Model PYE22KSKNSS
Near Brecksville, OH 44141
Manny
Job Details: 11/06/2023
"Cc unit frosting in the FZ, and ice cream melting, verified and items preventing door from closing, advised customer to make sure the fz is close all the way and nothing is preventing it from closing, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Shaker Heights, OH 44122
Manny
Job Details: 11/06/2023
"Cc unit not draining, verified and unit full of water, couldnt get into service mode, drain water and tilted unit back and pump broken replaced pump and ran test cycle unit gets stuck draining, them pump burnt out checked harness and found a nick on the wires to the pump, unit needs control, lower harness and pump; ordrng 1 W11399437 (Drain pump) and 1 W11590868 (Harness) and 1 W11624938 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near University Heights, OH 44118
Manny
Job Details: 11/06/2023
"Replaced evaporator fan and main control board, took core for return, advised customer to allow 24 hours for temps to equalize opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Berea, OH 44017
Marie V
Job Details: 11/06/2023
Cc that refrigerator light is flickering. Replaced light. Op test ok
We serviced a
KITCHENAID RANGE
Model KFGC500JSS01
Near Atwater, OH 44201
Corina B
Job Details: 11/06/2023
"Replaced the spark dsi board. Opt test ng. Called t/l Chris has 120 volts on the dsi board from the control. 65 dc volts from blue to white. Will need a new dsi board. Order the main control, regulator, dsi board and sensor.; ordrng 1 W11392922 (Control) and 1 WPW10511278 (Dsi board) and 1 W10859573 (Sensor) and 1 W11193822 (Regulator)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kent, OH 44240
Corina B
Job Details: 11/06/2023
"CC that the unit is not draining. Confirmed. Checked the harness on side of the connector was pulled out, reattached. Drain pump not turning on. Replaced the latch. Will need a new harness, drain pump and control ; ordrng 1 W11643701 (Harness) and 1 W11399437 (Drain pump) and 1 W11513246 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44115
Corina B
Job Details: 11/06/2023
Replaced the door. Opt test ok.
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWP2
Near Broadview Heights, OH 44147
David R
Job Details: 11/06/2023
"Cc unit not responding. Found UI no lights and not responding. Unit power is good. From techsheet says to replace UI control panel. Gave estimate. ; ordrng 1 W11179176 (Ui control) and 1 W10751782 (Wires), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Strongsville, OH 44149
David R
Job Details: 11/06/2023
"Cc unit not starting up. Went into diagnostics 5/1, 5/4, 0/3, 0/5, 2/1 error codes. Found lid latch not locking and not being able to start cycle. Replaced from t/s. Ran a normal test. Good. Ran diagnostics test 51/52. All components working. Good. Op Test Ok.; ordrng 1 W10810403 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Elyria, OH 44035
David R
Job Details: 11/06/2023
"Replaced gearcase, motor, harness, cap, actuator, control. Found old motor was seized and would not move at all. Ran diagnostics test and ran calibration mode. All test good. Customer will still need plumber out for house water shutoff. Unit is good. Op Test Ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44102
Manny
Job Details: 11/06/2023
"Cc unit shutting off, verified and unit runs for about 30 seconds then the motor locks up, took apart and found socks on the motor and a roller broken, replaced rollers with TS repair kit opt test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Warrensville Heights, OH 44128
Bill
Job Details: 11/06/2023
"Cc unit not cooling again, confirmed cc. Evap has frozen over again, thermistor open. Ordered control, Ui, thermistor, and heater. Follow up scheduled for 11/9; ordrng 1 W11558182 (Control) and 1 W11650662 (Heater) and 1 W11518204 (Ui) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Bedford Heights, OH 44146
Bill
Job Details: 11/06/2023
"Cc unit not working, confirmed cc. Unit needs an overhaul, ordered gearcase, agitator plate, spanner nut, slider, stator, assembly clutch, and rotor. Office to follow up as rotor is out of stock.; ordrng 1 W11393685 (Gear case) and 1 W10752283 (Agitation plate) and 1 W10909670 (Spanner nut) and 1 W10734521 (Slider) and 1 W10754158 (Stator) and 1 W10754448 (Assembly clutch) and 1 W10754161 (Rotor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Maple Heights, OH 44137
Bill
Job Details: 11/06/2023
"Changed Ui, control, and thermistor. Opt test good, advised customer to monitor."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Solon, OH 44139
Bill
Job Details: 11/06/2023
"Changed control and Ui, noticed that led mod was still out, ordered new LEDs. Follow up scheduled for 11/8.; ordrng 1 W10876365 (Led mod) and 1 W11226500 (Led mod)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Parma, OH 44134
Bill
Job Details: 11/06/2023
"Cc occasional leaking, could not confirm. Ordered sump pump, and upper and lower spray arms. Follow up scheduled for 11/10; ordrng 1 W11613570 (Sump) and 1 WPW10491331 (Spray arm) and 1 WPW10498900 (Spray arm)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Parma, OH 44129
Bill
Job Details: 11/06/2023
"Changed deli control, Ui, main control, and rails. Opt test good, advised customer to monitor."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Parma Heights, OH 44130
Bill
Job Details: 11/06/2023
"Cc not draining water, confirmed cc. Found glass stuck in pump, cleared debris. Opt tested good."