We serviced a
GE REFRIGERATOR
Model PZS22MSKEHSS
Near Solon, OH 44139
Jason N
Job Details: 05/26/2022
"Cc piece broke off with filter when trying to changeConfirmed filter head manifold cracked, will need replaced. ; ordrng 1 WR17X22066 (Filter head/manifold)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Columbia Station, OH 44028
Marie V
Job Details: 05/26/2022
"Replaced vent fan, tested unit. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Willowick, OH 44095
Joe O
Job Details: 05/26/2022
Cc: squealing noiseFound debris in blower. Removed debris. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Painesville, OH 44077
Dan H
Job Details: 05/26/2022
"Customer complaint that blower wheel keeps falling off, found blower wheel stripped, unit needs new blower wheel; ordrng 1 WP694089 (Blower)"
We serviced a
GE DISHWASHER
Model GDT665SSN2SS
Near Lyndhurst, OH 44124
Manny
Job Details: 05/26/2022
"Cc unit not washing, set unit to wash cycle, unit start filling then stops and goes to a drying cycle, heater and fan come on and stay on even if unit is off, unit will need main control, customer will be calling GE and see if they get a concession for the parts,; ordrng 1 WD21X25992 (Control board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Highland Heights, OH 44143
Manny
Job Details: 05/26/2022
"Cc loud fan vibration noise, replaced evap fan and leveled unit, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chagrin Falls, OH 44022
Manny
Job Details: 05/26/2022
"Cc unit not draining, found unit lock and tub full of water had to take top cover to be able to unlock it, unplugged unit and plugged back in, unit wont do anything and wont let me into diagnostics, tilted unit back and disconnected drain pump, getting 116Vac to pump connector reconnected pump and unit started draining unit finished, ran diagnostics and everything is working properly."
We serviced a
SAMSUNG DRYER
Model Dv42h5200ewa3
Near Painesville, OH 44077
Dan H
Job Details: 05/26/2022
"Customer complaint that unit is not heating, confirmed, element is open, unit needs new element, TWO TECHS REQUIRED TO REMOVE DRYER; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GHWN8350D0WS
Near Painesville, OH 44077
Dan H
Job Details: 05/26/2022
"Customer complaint that basket filled with water after cycle, confirmed, found water seeping through valve, unit needs new valve; ordrng 1 WH13X10058 (Valve) and 1 WH49X20000 (Clamps)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Kent, OH 44240
Brian M
Job Details: 05/26/2022
Cc of leak and ui broken and dispenser broken Fixed dispenser ran test cycle could not duplicate a leak Needs ui ; ordrng 1 W11192369 (console) and 2 WPW10503548 (retainer)s
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDB02
Near Solon, OH 44139
Jason N
Job Details: 05/26/2022
"Cc unit not cooling in ff section Customer stated unit has been intermittent not cooling in ff section for several months. It will stop cooling then start cooling again. Found frost buildup on evaporator cover, pulled cover, found coils are half frosted over. Ran diagnostics, force defrost and bi metal check test 7. Bimetal reading open. Pulled bimetal connectors and checked for continuity, found several terminals showing signs of corrosion/moisture. Plugged back in and bimetal now reading closed, defrost heater turned on. Unit needs bimetal and harness. ; ordrng 1 W10139189 (Bimetal w/ harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Fairview Park, OH 44126
Angel
Job Details: 05/26/2022
Cc that unit was not dispensing water or making ice. Verified and had to turn water on because it was off pulled unit out to turn water on and as soon as i turned on valve water started spraying out had too tightened up the lines tried again and stopped leaking tested water and it started dispensing water perfectly checked ice maker and it was turned off turned back on tested and it cycled and filled as should. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KGCU482VSS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 05/26/2022
Installed valve. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Streetsboro, OH 44241
Brian M
Job Details: 05/26/2022
"Cc of freezing in ff section Found water frozen advised on temp settings and to adjust air flow in freezer section Advised to watch and let adjust for 72 hours May needs control and thermistor ; ordrng 1 W11353813 (Control) and 1 WPW10384183 (thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Aurora, OH 44202
Brian M
Job Details: 05/26/2022
Cc unit wasnt working now it is Found AF error found outside vent box not opening Advised on vent cleaning and to have booster installed
We serviced a
KITCHENAID COOKTOP GAS
Model KGCU407VSS02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/26/2022
Cc unit keeps sparking Found reigniting module not sensing flame Needs module ; ordrng 1 8286863 (clip) and 1 WPW10475147 (module-spk) and 1 W10854967 (igntr-surf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Lyndhurst, OH 44124
Corina B
Job Details: 05/26/2022
CC that there was frost in the ff section. Found the door not shut all the way. Raised the feet. Advised cust to lower the top shelf for proper air flow. Opt test ok
We serviced a
MAYTAG DRYER
Model MGD6630HC3
Near Chesterland, OH 44026
Brian M
Job Details: 05/26/2022
Cc unit shuts off after 2 min Found moisture sensor open Needs sensor ; ordrng 1 WPW10298258 (harns-wire)
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Lyndhurst, OH 44124
Corina B
Job Details: 05/26/2022
CC that the unit is not draining. Confirmed found the drain pump propeller broken. Replaced the drain pump. Ran a calibration. Started a rinse cycle and drained. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Brecksville, OH 44141
Manny
Job Details: 05/26/2022
"Cc unit had frost buildup by the door, stated when he call for service they told him that the door was left open, unit had cooling off when I arrived turn cooling on and unit cooling properly Checked fz no issues, explained to customer that the fz door need to be grab in the center so the door doesnt open crooked and to make sure that the door is all the way close, and if he starts seeing frost to give us a call, installed and purge water filter and reservoir, opt test ok, unit is working as designed."
We serviced a
SAMSUNG DRYER
Model DV400EWDWR/AA
Near Seven Hills, OH 44131
Manny
Job Details: 05/26/2022
"Cc unit not heating, checked power and good power coming in, took unit apart and found heater broken, unit will need h the heating element.; ordrng 1 DC47-00019A (element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Parma, OH 44134
Manny
Job Details: 05/26/2022
"Cc that unit frost up again and not cooling, found evap cover in ice checked everything in the Fz and everything checked out good 16kohms on evap thermistor which put it about 5 degrees, checked defrost thermal fuses and have good continuity, set unit to force defrost through diagnostics and circuit is good but heater only turned on for about 3 mins the shut off, removed control and checked components from control and everything checked out good, spoke to JN, Since when I was riding with him we had a similar situation and he said what solve the issue was replacing the control. Ordering control, and if that doesnt fix it calling techline, part out of stock office to contact customer for next service appointment ; ordrng 1 W11558182 (Control)"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Painesville, OH 44077
Joe O
Job Details: 05/26/2022
Went to install bellow on machine. Found incorrect bellow sent. Correct part number on box. Re ordering bellow. ; ordrng 1 W11314648 (bellow)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Perry, OH 44081
Dan H
Job Details: 05/26/2022
"Installed fresh food section thermistor, advised customer to monitor"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Madison, OH 44057
Dan H
Job Details: 05/26/2022
"Customer complaint of loud noise when water is entering unit and unit is not dispensing fabric softener, found cold water valve not opening properly causing noise, unit needs new cold water valve; ordrng 1 W11316256 (Valve)"
We serviced a
SAMSUNG DRYER
Model DV45H7000EWA2
Near Berea, OH 44017
Marie V
Job Details: 05/26/2022
"Cc that the unit does not turns on. Confirmed. Verify power at terminal block, good. Verify power at the control, good. No power going to UI. Unit will need boards. ; ordrng 1 DC92-01626B (Control) and 1 DC92-01624E (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Highland Heights, OH 44143
Jason N
Job Details: 05/26/2022
Cc unit needs lid installed due to failure. Installed lid using customer supplied part. Op test good.
We serviced a
GE REFRIGERATOR
Model GTK21GBEBBS
Near Willoughby, OH 44094
Jason N
Job Details: 05/26/2022
Cc unit leaking water in ff sectionFound drain channel blocked with debris inside rubber duck bill. Cleared debris form drain tube. Modified duck bill valve to prevent further sticking issues. Op test good.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Parma, OH 44129
Marie V
Job Details: 05/26/2022
"Took POP. Cc that the unit is taking long time to dry. Up to. 4 to 5 times on automatic dry high heat and low heat. Time dry takes about 2 times. Also it makes a noise. Confirmed noise, it comes from motor. Verify air flow outside, good. Found some lint on the lint trap. Also took temps unit is cycling properly. Ordering, motor, blower wheel and thermostat ; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel) and 1 WP3387134 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXWH9
Near Brooklyn, OH 44144
Marie V
Job Details: 05/26/2022
"Cc that the unit is leaking. Confirmed. Found leak at the fill hose. Cust needs afternoon appointment.; ordrng 1 W10878507 (Hose fill), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Parma Heights, OH 44130
David R
Job Details: 05/26/2022
"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 4.27 oz r134a. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM0
Near Cleveland, OH 44113
Angel
Job Details: 05/26/2022
Arrived at building customer buzzed me in but no answer at door tried multiple times and calling as well called office and customer would not answer office either tried calling customer from dial phone to get buzzed in again and would not answer. Call was cancelled. Could not leave a tag because i was down stairs locked out from going in to building again.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Cleveland, OH 44108
Angel
Job Details: 05/26/2022
Cc that unit was leaking. Verified and water was coming from the ff section looked in back of unit and drain tube was clogged up cleared it up reinstalled and cleared out all water from ff section. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Westlake, OH 44145
Angel
Job Details: 05/26/2022
Cc that burner heads were never on the unit. Confirmed unit has everything but the burner heads will need to order burner heads office to reschedule one is out of stock. Took picture.; ordrng 2 W11435630 (L and r front burner head)s and 1 W11435659 (Burner head R rear) and 1 W11435657 (L rear burner head) and 1 W11435660 (Center burner head)
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS6
Near Avon Lake, OH 44012
Angel
Job Details: 05/26/2022
Cc that unit was leaking without running it. Verified and I asked them if they noticed that the dishwasher was full of water so i drained it and tested unit and unit is not leaking and wash pump is running perfectly customer stated that they think they paused unit and removed all dishes and forgot about it. Could not duplicate issue asked them to run the unit through a whole cycle and monitor and if anything to give us a call back but unit is working fine.
We serviced a
GE REFRIGERATOR
Model PYE22KMKFES
Near Avon Lake, OH 44012
Angel
Job Details: 05/26/2022
Cc that unit is not making ice. Verified and took took temperatures and freezer was at 33* and ff section at 47* took apart freezer to check the evaporator frost pattern and it was all frosted up unit not going into defrost had to steam out the evaporator and than I tested the heater and was good. Called BJ to help on diagnosing and we found that the board will send the 120vac but once you plug in the plug to the cabinet it will drop voltage. Ordering control board and evap thermistor. Also ordering icebox kit because there having frost around door and it has a service bulletin on it.; ordrng 1 WR55X38248 (Main board) and 1 WR55X10025 (Thermistor) and 1 WR49X38366 (Ice box kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM05
Near Mentor, OH 44060
Brian M
Job Details: 05/26/2022
Cc unit keeps making ice Found bail are to have popped off Put bail are back on OP Test Ok
We serviced a
GE RANGE
Model PS968SP2SS
Near Chardon, OH 44024
Brian M
Job Details: 05/26/2022
"Cc of f9 error Error indicates fan stalling Needs blower ; ordrng 1 WB26T10039 (blower asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Cleveland, OH 44102
Manny
Job Details: 05/25/2022
"Cc unit leaking from left side, ran diagnostics no codes unit finished with no issues and no leaks, ran normal cycle and let unit fill then drain it and no leaks, took unit apart and no water signs anywhere, placed water mitigation mats underneath the unit and advise customer to monitor the unit and if he sees any stains or discoloration on the mitigation mats to take a quick pic and call us so we can take another look. Opt test ok"
We serviced a
JENN-AIR RANGE GAS
Model JGS8850BDS
Near Berea, OH 44017
Marie V
Job Details: 05/25/2022
"LONG PRE HEAT TIMES, PLASTIC SMELL AND SMELLS LIKE GAS ALL BURNERS NOT WORKING . Confirmed. Found oven ignitor is weak, also all ignitors for burners are cracked, took pics also Screws to remove burners in order to replace ignitor are rusted, cant be removed. Took pics. Cust will call back if they want to continue ; ordrng 1 WP74011829 (Ignitor) and 3 WP74009336 (Ignitor)s and 1 74007498 (Ignitor oven) and 1 WP7527P061-60 (Dual burner) and 1 WP7527P002-60 (Burner) and 1 WP7527P004-60 (Holder) and 1 74009553 (Holder) and 10 WP400021-1 (Screws)s and 1 74007735 (Burner) and 1 74011652 (Burner) and 1 74007734 (Buner) and 1 74007736 (Buner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Mantua, OH 44255
Brian M
Job Details: 05/25/2022
"Installed control, fan and damper per whirlpool request Advised to watch"
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Ravenna, OH 44266
Brian M
Job Details: 05/25/2022
Cc of noise Found item stuck on front bearing Removed item and noise is gone OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Streetsboro, OH 44241
Brian M
Job Details: 05/25/2022
"Cc unit wont spin Found washplate and tub hub damaged Needs tub hub and ; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG231LVQ0
Near Willoughby, OH 44094
Corina B
Job Details: 05/25/2022
Replaced the igniter and clip. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS2
Near Painesville, OH 44077
Corina B
Job Details: 05/25/2022
"CC that there is water leaking on the floor. Confirmed, found the drain hole blocked with ice. Steamed out drain tube. Took pictures of the ice on the bottom of the freezer. Tested the water and ice, no leaks. Opt test ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Columbia Station, OH 44028
David R
Job Details: 05/25/2022
Replaced control. Tested lights. Good. Op Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Chardon, OH 44024
Corina B
Job Details: 05/25/2022
"CC that there is a noise when its running and the ice maker is not working. Confirmed. Found the freezer fan pulsating. Will need a new fan. Tested the ice maker no error codes. Ran step 57 and 45 passed. ; ordrng 1 W11224591 (Evap fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV1
Near Streetsboro, OH 44241
Brian M
Job Details: 05/25/2022
Installed igniter and burner heads OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS965CIAM00
Near Kent, OH 44240
Brian M
Job Details: 05/25/2022
Installed icemaker Unit cycled OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Westlake, OH 44145
Angel
Job Details: 05/25/2022
Cc that unit some times it doesnt drain. Ran diagnostics and found error code F0E5 off balance load explained to customer that when unit has an off balance load and you dont pause it on time unit will cancel the cycle and when you go check on the clothes they are all wet thinking that the unit is not draining or spinning out. Ran a calibration and auto test and unit is functioning as should looked underneath to make sure everything was good and everything is clean and dry no signs of oil or anything. Explained to customer that a full load is about 8 regular bath towels and only 2 tablespoons of detergent and to make sure that clothes are evenly placed inside tub to avoid off balance loads. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Parma, OH 44130
Angel
Job Details: 05/25/2022
Cc that unit stopped working again. Verified diagnostics and found error code F8E6 no fill ran test diagnostics and cold water working fine but the hot water is not disconnected the hose on back to make sure it wasnt clogged up and it wasnt also made sure it had good water pressure coming in and it did. Will need inlet valve replaced. Ordering part.; ordrng 1 W11205048 (Inlet valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Andover, OH 44003
Joe O
Job Details: 05/25/2022
"Cc: not coolingFound ff temps at 67 degrees and freezer at 64 degrees. Found dye leak on evaporator. Compressor sucking in air, and over heating. Needs evaporator and compressorCustomer does not want to repair at this time.Will need 2nd tech to pull unit out as unit is on platform if customer decides to repair; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland, OH 44120
David R
Job Details: 05/25/2022
"Cc unit sensing fill light flashing. Advised customer to cancel cycle, hold start/pause for 5-10 seconds. Cancelled cycle, ran diagnostics, no error codes. Ran diagnostics cycle, and calibration. Both good. All components working correctly. Op Test Ok"
We serviced a
MAYTAG RANGE
Model MGS5770ADB
Near Shaker Heights, OH 44120
David R
Job Details: 05/25/2022
"Replaced part. Front right burner still having trouble igniting all the time. Tried clean office but seems seized up and valve not turning correctly. NLA office pan assembly, 74004304, NLA valves, 74009530 74009535, 74004409, 74004303, 74004302; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Rocky River, OH 44116
Angel
Job Details: 05/25/2022
"Cc that unit was leaking underneath freezer door and seal came off. Verified and confirmed seal came off on bottom of freezer door causing warm air and the frost will melt and leak on floor pressed in seal again but let customer know that if it comes off again he will need freezer door replaced because the edge that holds the seal is a little stretched. Opt test ; ordrng 1 LW10547320 (Freezer door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Rocky River, OH 44116
Angel
Job Details: 05/25/2022
Cc that unit keeps loosing temperature. Took temperature and found that the temperature was at 48* took off evaporator cover and unit has a ball of ice on corner where the capillary line is at made sure fan was working. Unit will still hold a little bit the temps will be ordering compressor uv drier and evaporator Ive seen where these evaporators get pin hole and leak out the refrigerant. Ordering parts. Office to reschedule ; ordrng 1 W10858281 (Evaporator) and 1 W11125124 (Compressor) and 1 WPW10143759 (Uv drier)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0EH0
Near Avon, OH 44011
Gabriel P
Job Details: 05/25/2022
"Replace control,opt test ok"
We serviced a
GE DRYER ELE
Model GTD65EBSJ3WS
Near Painesville, OH 44077
Joe O
Job Details: 05/25/2022
"Cc: loud, smelling smokeRan test cycle. Ran test cycle with clothing. No abnormal noises. No abnormal smells coming from unit. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Lakewood, OH 44107
Angel
Job Details: 05/25/2022
Cc that units top oven wont work but bottom one does. Ran a bake and ignitor would not kick on test ignitor and it was open will need ignitor replaced. Replaced ignitor tested unit. Opt test ok.; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW9
Near Chesterland, OH 44026
Corina B
Job Details: 05/25/2022
CC that the valve hammers when filling. Confirmed. Replaced the valve. Still hammering. Will need a plumber. Opt test ok
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Ashtabula, OH 44004
Dan H
Job Details: 05/25/2022
"Installed new harness, op test good , original user interface was dead, user interface that was first installed is working and was needed, unit needed user interface and harness"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rome, OH 44085
Dan H
Job Details: 05/25/2022
"Customer complaint that unit is not spinning, ran manual test cycle, unit spins and agitates, ran diagnostics found f8e1(long/no fill) error code, found very low water flow from supply line, advised customer that they need a plumber to correct water flow, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kent, OH 44240
Brian M
Job Details: 05/25/2022
Installed controls and harness Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Mentor, OH 44060
Joe O
Job Details: 05/25/2022
"Cc: leaking, SqueakingRan quick test cycle. Found unit leaking from dispenser. Ran drain and spin. Could not duplicate squeaking. Needs dispenser assembly; ordrng 1 W11524105 (Dispenser assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Painesville, OH 44077
Joe O
Job Details: 05/25/2022
"Cc: not filling, not washingFound error codes f7e5(shifter failure). Ran auto test. Found unit attempting to spin. Not fully engaging shifter. Needs clutch and slider. Replaced clutch and slider. Ran auto test and calibration. Op test ok; used 1 W10734521 (SLIDER), and 1 W10754448 (CABRIO CLUTCH) from stock"
We serviced a
GE WASHER
Model GHWN4250D2WW
Near Willoughby, OH 44094
Joe O
Job Details: 05/25/2022
Cc: not filling with hot waterCustomer had notes printed out on load. Notes did not seem like unit had issue. Started normal load(customers settings) found unit filling with hot water. Could not duplicate issue. Op test ok
We serviced a
IKEA MICROWAVE
Model IBMS1455DS00
Near Painesville, OH 44077
Joe O
Job Details: 05/25/2022
"Cc: 30 second button not functioningFound button broke. Needs button; ordrng 1 W11116990 (button), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf757sdem01
Near Avon Lake, OH 44012
Angel
Job Details: 05/25/2022
Replaced filter head and customer had new filter replaced as well. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Painesville, OH 44077
Joe O
Job Details: 05/25/2022
Installed thermistor. Advised customer to monitor 48 hrs for adjustment to temps. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Westlake, OH 44145
Gabriel P
Job Details: 05/25/2022
"When arrive customer said that wants is preheat to 350 it drops down slowly and it show it on panel preheat unit to 350 it took 9 minutes to preheat and its been 5 minutes and still have not drop temperature waiting few more minutes for customer requests and is not dropping after 10 minutes wait as right now unit working as design cannot duplicate,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/25/2022
Check fittings and water line but did not found any cracks ordering housing and valve cause it may be letting water out when is not supposed to ; ordrng 1 WPW10179146 (Valve) and 1 W11162042 (Housing)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/25/2022
"When arrive turn unit on and it came on ran diagnostic found error code f0e5 off balance load clear error ran few other test pass cannot duplicate issue unit working as design as right now show customer also ,opt test ok"
We serviced a
MAYTAG RANGE
Model MER6772BAC
Near Cleveland Heights, OH 44118
Gabriel P
Job Details: 05/25/2022
"Found lower bake element shorted gave estimate customer paid in full.; ordrng 1 WP7406P428 (Lower bake), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MGD5630HC1
Near Moreland Hills, OH 44022
Corina B
Job Details: 05/25/2022
"CC that the unit is not drying. Confirmed. Found a lot of moisture inside the dryer. Found the outside vent with a cover. Removed the over, good airflow. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS2
Near Chagrin Falls, OH 44022
Gabriel P
Job Details: 05/25/2022
Found drain hose clear and pump customer said after they replace garbage disposal it stop draining explain then why and they prefer to have the plumber tap the wall on disposal charge service charge
We serviced a
JENN-AIR COOKTOP ELE
Model JGC1430ADS14
Near Beachwood, OH 44122
Corina B
Job Details: 05/25/2022
CC that unit is clicking. Unit was unplugged when arriving. Plugged unit in not clicking. Tried each burner stops sparking when adjusting the flame or in the off position. Working as designed. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM
Near Parma, OH 44129
Gabriel P
Job Details: 05/25/2022
"Unit cooling as design again but cause its intermittent ordering control and harness control,ordering ; ordrng 1 W11524469 (Control) and 1 WPW10422363 (Harness)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Brook Park, OH 44142
Gabriel P
Job Details: 05/25/2022
"Found pulley and belt squeaking replace from t/s ,opt test ok; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Beachwood, OH 44122
Corina B
Job Details: 05/25/2022
Replaced the filter head. Brought the cap back for return. Tested. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Willoughby, OH 44094
Corina B
Job Details: 05/25/2022
"Cust showed pop, sent pic. CC that the unit is leaking at a waterline. Confirmed. Found the waterline is cut. Will need a new line. ; ordrng 1 W11482381 (Waterline)"
We serviced a
MAYTAG REFRIGERATOR
Model ASD2622HRW
Near Conneaut, OH 44030
Dan H
Job Details: 05/25/2022
"Installed new ice maker , ice maker cycled but did not fill, valve is receiving 120vac , unit needs new valve, customer does not wan repair at this time; ordrng 1 WP67005154 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36QTS10
Near Burton, OH 44021
Jason N
Job Details: 05/25/2022
"Cc unit leaking water underneath when dispensing waterRan dispense test, found water spraying from water line inside door harness. Peeled harness back, found water line completely split. Cut back lines about an inch. Used compression union to reconnect water line ends. Retested dispense, no leaks, good water dispense. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Cleveland Heights, OH 44118
Manny
Job Details: 05/25/2022
"Cc that the bellow spring came off on its own, bellow was still installed properly and spring was off, customer stated maybe got snagged on clothes and pull out, reinstalled spring and pulled on bellow spring is secured, too pic of bellow with spring. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Ashtabula, OH 44004
Dan H
Job Details: 05/25/2022
"Customer complaint that unit is not dispensing ice, confirmed, found yoke on auger motor stripped, unable to remove, unit needs new auger motor, yoke, and divider ; ordrng 1 WPW10309864 (Divider) and 1 W11310391 (Motor) and 1 WP63052-2 (Yoke)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Ashtabula, OH 44004
Dan H
Job Details: 05/25/2022
"Good frost pattern on evaporator today, fresh food section temperature at 38 degrees, freezer section temperature at 1 degrees, customer stated that unit has not frozen food since they made the initial call, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVFXWS10
Near Ravenna, OH 44266
Brian M
Job Details: 05/25/2022
Installed filter head OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Deerfield, OH 44411
Brian M
Job Details: 05/25/2022
Cc no ice Found fill tube frozen Cleared and ran test cycle OP Test Ok Advised to watch If issue returns please order 8201815 check valve Issue may be caused by filter system in the home.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM
Near Diamond, OH 44412
Brian M
Job Details: 05/25/2022
Customer showed pop took pic Cc hinge broken Needs door ; ordrng 1 LW11258450 (dor-fip)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8RFC
Near Ashtabula, OH 44004
Dan H
Job Details: 05/25/2022
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891058 (Lokring), and 1 W10890128 (Lokring) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Ashtabula, OH 44004
Joe O
Job Details: 05/25/2022
Cc: leaking from dispenserCustomer stated unit continuously drips from dispenser after cycle completion. Ran auto test. Unit did not continue to drip. Could not duplicate issue. Op test okBuilt estimate for water valve; ordrng 1 W11210459 (valve)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEB01
Near Garrettsville, OH 44231
Brian M
Job Details: 05/25/2022
Installed damper ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Parkman, OH 44080
Brian M
Job Details: 05/25/2022
"No error codeSCalled whirlpool ran through service sheet could not come up with a conclusion but he recommended to replace ui; ordrng 1 W11330971 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Brecksville, OH 44141
Marie V
Job Details: 05/25/2022
"Replaced dampers also. Belt never came, use belt from T/S. Ran auto test and calibration. Op test ok; used 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Broadview Heights, OH 44147
Marie V
Job Details: 05/25/2022
Defrosted all evaporator and replaced thermistor on evaporator and added zip tie. Op test ok
We serviced a
IKEA DISHWASHER
Model IUD8555DX3
Near Cleveland Heights, OH 44118
Marie V
Job Details: 05/25/2022
"Replaced hose. Tested unit, no leaks. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Maple Heights, OH 44137
David R
Job Details: 05/25/2022
"Cc unit went off balance, only had a large robe on. F3E2, F0E5 error codes, cleared. Let customer know to wash with more then one article of clothing for unit to be balanced. Ran diagnostics cycle, good, all components working. Ran test 52. Put load in ran on drain and spin. Good, unit is working correctly. Op Test Ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MFW9700SQ1
Near Cleveland, OH 44113
Marie V
Job Details: 05/25/2022
"Cc that after starting a cycle unit shows an error of FH. Confirmed. Ran diag, got same error code. Called Bj help me diagnose. Water valve is working properly, same with drain pump , and no siphoning of the water. Unit will need control and pressure switch. Cust will call back if they want to continue ; ordrng 1 WPW10137702 (Control) and 1 WPW10514214 (Pressure switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS03
Near Independence, OH 44131
David R
Job Details: 05/25/2022
Replaced cover plates in microwave. Good. Heating. Op Test Ok
We serviced a
N/A N/A
Model WED5500SQ0
Near North Olmsted, OH 44070
Marie V
Job Details: 05/25/2022
Cc that the unit does not works. Confirmed . Verify power. Proper power coming in. Found thermal fuse open. Replaced from T/S. Good air flow coming outside. Left note to replace foil vent for rigid or flexible metal. Op test ok; used 1 3392519 () from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDU03FTPA2
Near Avon Lake, OH 44012
Angel
Job Details: 05/25/2022
Cc that door falls down and wont stay up again. Verified and found that one of the guides broke off the clip that holds it so since they had the guides already i replaced them. Opt test ok.