NEWS from CPSC
U.S. Consumer Product Safety Commission
|Office of Communications
|FOR IMMEDIATE RELEASE
October 3, 2012
|Firm’s Recall Hotline: (888) 641-9739
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
GE Media Contact: (888) 240-2749
GE Recalls Front Load Washers Due to Injury Hazard
WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: GE Profile™ Front Load Washers
Units: About 62,000
Importer: GE Appliances, of Louisville, Ky.
Hazard: The washer’s basket can separate during use and break the washer’s top panel, posing an injury hazard to consumers.
Incidents/Injuries: GE has received 19 reports of washer baskets separating, including 10 reports of top panel breakage. No injuries have been reported.
Description: This recall involves GE Profile™ frontload washing machines with model numbers beginning with WPDH8800, WPDH8900 and WPDH8910. All serial numbers with these models are included in this recall. The washers were sold in gold, red and white colors. The model number is located on the washer’s right side near the bottom and behind the door near the door frame visible when the door is opened.
|Model Number Begins With:
|And Serial Number Begins With:
|All serial numbers with these models are included.
Sold at: Best Buy, Lowe’s, Sears, The Home Depot and other department and retail stores nationwide, from July 2008 to August 2011 for between $1,199 and $1,599.
Manufactured in: China
Remedy: Consumers should immediately stop using the recalled washers and contact GE for a free repair.
Consumer Contact: For additional information, contact GE Appliances at (888) 641-9739 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.geappliances.com/products/recall
Location of model and serial number
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.
To report a dangerous product or a product-related injury, go online to: SaferProducts.gov, call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing and speech impaired. Consumers can obtain this news release and product safety information at www.cpsc.gov. To join a free e-mail subscription list, please go to www.cpsc.gov/cpsclist.aspx.