Do you own a GE top-loading washing machine? If so, you could have a potential fire hazard in your home. There has been a recall of the GE Profile top-loading high-efficiency clothes washers, after 71 reports of internal components catching on fire. Keep reading to find out everything you need to know about this recall, as well as ways that we can help.
Is Your Washer at Risk?
This recall was first announced in 2016, with over 220,000 machines being affected. The model numbers in this recall are WPGT9350, WPGT9360, and WPGT9150, and all associated serial numbers are affected. If you own one of these models, GE recommends that you immediately unplug your machine and get in contact with them to schedule a repair. They are available through their website, where you can find additional information about their recalls.
Alternatively, they are reachable at their toll-free recall hotline 1-888-641-9739. This isn’t the first time that GE has recalled Profile brand washing machines. Previously, the 2008–2010 models of the GE Profile front-load washer were recalled, due to the basket separating during the final spin cycle. Not all model and serial numbers were affected by this recall, so GE recommends you contact them with your machine’s specific information to find out more.
What Are Your Next Steps?
If you have a washing machine or other household appliance that has been affected by a recall, the most important thing to do is to contact the appliance manufacturer. They will have specific instructions on how to prevent accidents based on your unique situation. Frequently, one of the first recommendations will be to unplug and discontinue using the recalled device until it gets repaired. If you have a GE brand washing machine that you’re concerned about, our knowledgeable technicians are also available to answer any questions you might have regarding repairs.