GE Recalls Dishwashers Due to Fire Hazard

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NEWS from CPSC

U.S. Consumer Product Safety Commission

Office of Communications Washington, D.C.

 

FOR IMMEDIATE RELEASE
August 9, 2012
Release #12-244
Firm’s Recall Hotline: (866) 918-8760
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Firm’s Media Contact: (888) 240-2749

GE Recalls Dishwashers Due to Fire Hazard

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: GE, GE Adora™, GE Eterna™, GE Profile™ and Hotpoint®, Dishwashers

Units: About 1.3 million in the United States

Manufacturer: GE Appliances, of Louisville, Ky.

Hazard: An electrical failure in the dishwasher’s heating element can pose a fire hazard.

Incidents/Injuries: GE has received 15 reports of dishwasher heating element failures, including seven reports of fires, three of which caused extensive property damage. No injuries have been reported.

Description: This recall involves GE, GE Adora, GE Eterna, GE Profile and Hotpoint brand dishwashers. They were sold in black, white, bisque, stainless steel and CleanSteel™ exterior colors and finishes. The model and serial numbers can be found on a metallic plate located on the left tub wall visible when the door is opened. Model and serial numbers will start with one of the following sequences:

Brand Model Number Begins With: Serial Number Begins With:
GE
GE Adora
GE Eterna
GE Profile
GLC4, GLD4, GLD5, GLD6, GSD61,
GSD62,GSD63, GSD66, GSD67,
GSD69, GLDL,PDW7, PDWF7,
EDW4, EDW5, EDW6,GHD4,
GHD5, GHD6, GHDA4, GHDA6
FL, GL, HL, LL, ML, VL, ZL,
AM, DM, FM, GM, HM, LM,
MM, RM, SM, TM, VM, ZM,
AR, DR, FR, GR
Hotpoint HLD4

Sold at: Appliance dealers, authorized builder distributors and other stores nationwide from March 2006 through August 2009 for between $350 and $850.

Manufactured in: United States

Remedy: Consumers should immediately stop using the recalled dishwashers, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it and inform all users of the dishwasher about the risk of fire. For all dishwashers, contact GE for a free in-home repair or to receive a GE rebate of $75 towards the purchase of a new GE front-control plastic tub dishwasher, or a rebate of $100 towards the purchase of a new GE front-control stainless tub dishwasher or GE Profile top control dishwasher. Consumers should not return the recalled dishwashers to the retailer where they purchased as retailers are not prepared to take the units back.

Consumer Contact: For additional information, contact GE toll-free at (866) 918-8760 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.geappliances.com/recall

Recalled dishwasher - Picture showing location of model and serial numbers
Location of model and serial numbers

Picture of Recalled GE Dishwasher
GE Dishwasher

Picture of Recalled GE Profile Dishwasher
GE Profile Dishwasher

The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov

CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.

To report a dangerous product or a product-related injury, go online to: SaferProducts.gov, call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing and speech impaired. Consumers can obtain this news release and product safety information at www.cpsc.gov. To join a free e-mail subscription list, please go to www.cpsc.gov/cpsclist.aspx.