NEWS from CPSC
U.S. Consumer Product Safety Commission
|Office of Communications||Washington, D.C.|
|FOR IMMEDIATE RELEASE
November 8, 2012
|Firm’s Recall Hotline: (855) 400-4638
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
LG Electronics Recalls Electric Ranges Due to Burn and Fire Hazards
WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: LG Electric Ranges
Units: About 161,000
Manufacturer: LG Electronics Inc., of South Korea
Hazard: Burners on the electric ranges can fail to turn off after being switched off and the temperature setting can increase unexpectedly during use, posing burn and fire hazards to consumers.
Incidents/Injuries: LG has received 80 reports of incidents involving burners failing to turn off or the temperature setting increasing unexpectedly during use. No fires or injuries have been reported.
Description: The recalled ranges involve models LRE30451, LRE30453, LRE30755, LRE30757, and LRE30955ST. They were sold in black, white and stainless steel and with a smooth black ceramic glass top cooking surface. The recalled ranges have serial numbers starting with 512, 601, 602, 603, 604, 605, 606, 607, 608, 609, 610, 611, 612, 701, 702, 703, 704, 705, 706, 707, 708, 709, 710, 711, 712, 801, 802, 803, 804, 805, 806, 807, 808, 809, 810, 901, 902, 903, 904, 905, and 906. The model and serial numbers can be found on a label that can be seen by opening the storage drawer at the base of the unit. The electric ranges are about 47 1/2 inches tall to the top of the backguard, 29 inches wide and 28 inches deep.
Sold at: Best Buy, Home Depot, Sears, and regional appliance retailers nationwide from January 2006 to June 2010 for between $800 and $1999.
Manufactured in: South Korea and Mexico
Remedy: Consumers should immediately contact LG to schedule a free in-home repair. Consumers whose burner heat setting cannot be regulated by using the controls or who experience problems with a cooktop burner remaining on, should immediately stop using the recalled electric range until it is repaired.
Consumer Contact: LG; toll-free at (855) 400-4638, from 8 a.m. to 7 p.m. CT Monday through Friday, and from 8 a.m. to 2 p.m. Saturday, or www.LG.com/us and click on Public Notices in the Customer Services section for more information.
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.
To report a dangerous product or a product-related injury, go online to: SaferProducts.gov, call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing and speech impaired. Consumers can obtain this news release and product safety information at www.cpsc.gov. To join a free e-mail subscription list, please go to www.cpsc.gov/cpsclist.aspx.