Viking Range Recalls Dishwashers Due to Fire Hazard

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NEWS from CPSC

U.S. Consumer Product Safety Commission

Office of Communications Washington, D.C.

 

FOR IMMEDIATE RELEASE
April 10, 2012
Release #12-147
Firm’s Recall Hotline: (800) 241-7239
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908

Viking Range Recalls Dishwashers Due to Fire Hazard

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Viking dishwashers

Units: About 2,000

Manufacturer: Viking Range Corporation of Greenwood, Miss.

Hazard: An electrical component in the dishwasher can overheat, posing a fire hazard.

Incidents/Injuries: Viking has received 21 reports of incidents, including five reports of property damage from fires. No injuries have been reported.

Description: The recall includes Viking 24″ Professional, Designer and Custom Panel dishwashers manufactured between May and September 2010. They were sold in black, white and 24 other custom colors, stainless steel and with custom wood panels. The name “Viking” appears on the control panel at the top of the door. The model and serial number are located on the identification plate mounted on the inside on the left side of the dishwasher door opening. The first six numbers in the serial number are the manufacture date in mmddyy format, e.g., serial number 052610 was manufactured on May 26, 2010. Model and manufacture dates included on this recall are:

Model Numbers
Starting With*:
Date Codes – first six digits
of serial number:
DDB325
DFB450
VDB325
VDB450
052610 through 091510

* Model numbers ending with an E are not included on the recall.

Sold at: Appliance and specialty retail stores nationwide from June 2010 through March 2012 for between $1,425 and $2,000.

Manufactured in: United States

Remedy: Consumers should immediately stop using the recalled dishwashers and contact Viking’s hotline for a free in-home repair.

Consumer Contact: For additional information, contact Viking toll-free at (800) 241-7239 from 8 a.m. to 5 p.m. ET, Monday through Friday or visit Viking’s website at www.vikingrange.com

Picture of recalled dishwasher

Picture of recalled dishwasher

Picture of recalled dishwasher

Diagram showing the location of the model and serial number on the recalled dishwashers

Picture of recalled dishwasher's label

The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov

CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.

To report a dangerous product or a product-related injury, go online to: SaferProducts.gov, call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing and speech impaired. Consumers can obtain this news release and product safety information at www.cpsc.gov. To join a free e-mail subscription list, please go to www.cpsc.gov/cpsclist.aspx.