Appliance Repair: How to Troubleshoot Your Refrigerator’s Water and Ice Dispenser

Alex HService

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If you’re having issues with your refrigerator’s water and ice dispenser, you’re probably dealing with a malfunctioning water line. Fortunately, there are a few water line defects that can be diagnosed and fixed without placing a call to your local refrigerator appliance repair company. To help you figure out which issue is affecting your water and ice dispenser, merely follow the troubleshooting steps provided below.

How to Troubleshoot Your Water Line

  1. The simplest answer to a malfunctioning water and ice dispenser is a loose water line. To check whether or not the line is attached properly, pull your refrigerator away from the wall. If the line is loose, you may find puddles behind your fridge, however this isn’t always the case. To ensure the line is firmly attached, wiggle the end connected to the wall and then the one attached to the fridge. If neither side budges, the connection is solid. On the other hand, if one side feels loose, merely tighten the connection and test the dispenser.

  2. If the line isn’t loose, the water valve may not be turned on. The valve is usually found between the wall and water line. Simply twist the valve to the on position to get the water flowing into your dispenser once again.

  3. When excessive dirt builds up in your refrigerator’s filter or a clog forms in it, water will have difficulty passing through the area. Unfortunately, this will affect the water flow to your dispenser and may even cause it to stop working all together. Thankfully, this is an easy issue to fix. Removing the filter from your appliance and either cleaning it with soap and water or replacing it with a new one should solve your dispenser malfunction.

  4. The water line leading to your refrigerator’s dispenser can become frozen. When this occurs the supply of ice will most likely stop. Unfortunately, this issue is a bit more complicated to fix than the above malfunctions. If you suspect your water line is clogged due to ice build up, a call to your local appliance repair technician is warranted.

If your water or ice dispenser is malfunctioning, please contact us today and we’ll be happy to help you.