Is your Samsung Flexwash washer not working? Unfortunately, even the best clothes washers can suffer from faults or wear and tear. While your natural inkling is to replace the model with a brand new washer, it may be possible to troubleshoot and correct the damage to save time, money, and hassle.
Depending on the nature of the fault, you may still require a professional washing machine service. Nevertheless, an accurate diagnosis is the first step to repair. Here are some Samsung FlexWash troubleshooting tips that will hopefully provide the answers you need.
Your Samsung FlexWash won’t be very useful to anyone if it does not turn on. The good news is that you will obviously notice this problem right away. So, you can get to work on troubleshooting the issue right away. Try the following steps;
When the Samsung FlexWash on-board computer thinks there is a problem, it won’t work. In some cases, though, the washer is actually quite healthy. So, before doing anything else, you should;
This won’t always clear the two-character code. However, if the error was caused by a simple mistake like the door not being shut firmly, this can save you from unnecessary fault-fixing.
As a washer that uses a direct drive motor, which works without belts or gears, there are fewer components that can go wrong. While this does encourage greater durability, it does not make the Samsung FlexWash exempt from drum issues. The bearings may have rusted due to water damage, while it’s also possible that a blockage is the root of your problems.
If the drum won’t spin, try to manually turn it by hand. If it feels tougher than it should, the added resistance may be due to the blockage. If you can hear something clonk around in the drum, it could be a coin or other small item. Remove the back and lid off of your Samsung model to inspect this issue. While there, you can check the bearings that are found around the outer circumference of the drum.
If the door won’t open, it may be due to a blockage in the drainage filter. Alternatively, the FlexWash’s pump may have failed. You will need to drain the machine manually before the door can reopen. To do this, you must remove the drain hose and place it into a bucket or sink, allowing gravity to drain the water out.
When a manual drain fails to fix the issue, the door lock is the next most likely source of problems. Remove the top part and EZ Drawer Dispenser before releasing the lock from inside. In most cases, a new door lock is the answer. However, it may be necessary to replace the entire door, which is why you need to inspect the entire mechanism.
The Samsung FlexWash prides itself on handling big loads in superfast times. To achieve this, though, it does require a steady intake of water. If your washer isn’t filling up to the desired levels, the following solutions may work;
If neither of the above steps works, a technician may be required to identify the reason behind your issues.
It should be noted that the Samsung FlexWash is blessed with Smart technology and is WiFi-enabled. Therefore, the Samsung SmartCare App can often diagnose and inform you of issues before you have even noticed them. Pay attention to the code supplied and consult your manual to learn more.
If you are still confused or do not know what steps should be taken next and it’s time to call for in-home appliance repair service.
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