Customer Reviews

Local Reviews
for Northeast Ohio

Rated 4.8 out of 5 stars based on 3289 customer reviews

Our Reviews by City

Avon, OH (68)
Berea, OH (22)
Hiram, OH (10)
Kent, OH (36)
Mentor, OH (162)
Parma, OH (78)
Perry, OH (17)
Rome, OH (11)
Solon, OH (61)

Map of Chardon, OH

good service

Was on time and very pleasant

Map of Highland Heights, OH

Great Experience

The tech was personable, knowledgeable and took care of the problem right away.

Map of Beachwood, OH

Great service

Nice and courteous repair WOMAN. Careful and competent repair. Very pleased.

Map of Mentor, OH

Great service, very knowledgeable

Would ask for him back should something else need fixing.

Map of Painesville, OH

Still not working

I have you scheduled to come out for the third time to repair my refrigerator. Hoping we get it fixed this time.

Response from Fred's Appliance Service:

Hi Marty! Thanks so much for taking the time to leave a review. We're sorry for the troubles. Sometimes, the machines do get the best of us! We will be sure to do our best to get it right this time around. Thank you! -The Fred's Team

Map of Beachwood, OH

Very good

Map of Painesville, OH


The repair man was fast and friendly

Map of Fairview Park, OH

Prompt and competent

Map of Broadview Heights, OH

great service

repair was great , David was very efficient.

Map of Aurora, OH

Good Service...prompt and on time...

Repairs to my oven and ice maker installation went smoothly.

Replacing Water Front Selctor on Frig

Good job


Great Service

The technician was in and out quickly. Great job on fixing my freezer.


Pleasant. Seem to be well trained in his job

Nice repair man

Washer finally works again

Aside from the repair guy being 25 mins late which in turn made me late for work. My washer works again. Wish it could of been fixed sooner than it took but I guess over a week is good.

Response from Fred's Appliance Service:

Hi Linda! Thanks for you note. We're very sorry that we ran behind. It's never fun. Thanks again for your note, and have a wonderful week! -The Fred's Team

Awesome service...very impressed


great service

he was professional and curtious ...exsplaned what he found and answered questions in a polite manner

Awesome service, awesome repair man and the price was great. Excellent !

Rocky River Home Owner

Great Service

Polite, courteous and knowledgeable.

Our service technician was very pleasant. Very pleased with the service provided.

Great service

Everything we could ask for

Arrived ahead of our expectations; were third on list. Prompt professional replacement of Maytag washer control panel. Machine working perfectly. May this panel far outlast the last two

Great service

Great Service

This was Brain's second trip to our house....I couldn't convince my wife that the washer was working properly but Brian did....."nuff" said!!!!

Great service!

I recently had a warranty repair on my new fridge. Not only was the repair made quickly, Art also tightened a loose handle and adjusted the legs/wheels for me. He even showed me the areas that needed an annual dust removal with the vac. Great service!!!


The workers were very respectful

Great service

Very pleased with the technician who came out to repair our dishwasher, he was friendly, knowledgeable and gave great service. Highly recommend

careful expert service


Great Service!

Very good service on our dryer. Tech also vacuumed out while he had it opened up.

Very professional

Work done quickly and expertly

Dishwasher repair

Great service!

Great Service!!

If I have problems in the future, I want Fred's to handle the problem!!



great service

Jeff did a great job. identified problem quickly and resolved it. Was very knowledgeable and took the time to explain everything to me.


Great customer service

Technician was very friendly. Provided great customer service.