Customer Reviews

Local Reviews
for Northeast Ohio

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8441 customer reviews

Our Reviews by City

Aurora, OH (166)
Avon, OH (209)
Berea, OH (58)
Elyria, OH (131)
Euclid, OH (104)
Hiram, OH (21)
Kent, OH (124)
Lorain, OH (197)
Mentor, OH (364)
Parma, OH (207)
Perry, OH (52)
Rome, OH (19)
Solon, OH (142)


Map of Cleveland, OH

Ms. K.




Review of Fred's Appliance Service

Always Amazing Service!!!


Map of Cleveland, OH

Service was great




Review of Fred's Appliance Service

The service performed on my washer was fast and professional


Map of Cleveland, OH

Recent Service




Review of Fred's Appliance Service

Technician was on time- tracked arrival with mobile app- and fixed issue with part on truck.


Map of Ashtabula, OH

All great.




Review of Fred's Appliance Service

Tech was helpful , nice, did a great job


Map of Lyndhurst, OH

Maytag washing machine repair




Review of Fred's Appliance Service

Very professional and very knowledgeable.


Map of Solon, OH

Very good, and fast service




Review of Fred's Appliance Service


Map of Solon, OH

Great service




Review of Fred's Appliance Service


Map of Avon, OH

Great service




Review of Fred's Appliance Service

Marie was very professional and helpful sharing information I wasn’t aware of with my appliance I would feel very comfortable having her in my home again.


Map of Parma, OH

Very professional and quick to fix the problem




Review of Fred's Appliance Service


Map of Euclid, OH

Baby




Review of Fred's Appliance Service


Kathy




Review of Fred's Appliance Service


Warranty service




Review of Fred's Appliance Service


On Time, very professional. Fixed problem quickly




Review of Fred's Appliance Service

A good representative of your company. I will refer your company to my friends.


on time and got what needed to be done




Review of Fred's Appliance Service

would recommend little pricy


wendy




Review of Fred's Appliance Service

Very prompt - friendly - curtious


Very polite and knowledgeable




Review of Fred's Appliance Service

The technicians were very polite, respectful and knowledgeable. They even came back in to check another idea that I had regarding the issue.


Problem Solved




Review of Fred's Appliance Service

efficient and on time - thank you


Warrenty Service




Review of Fred's Appliance Service

Extensive repair needed on Whirlpool Washer. Jason is highly professional and very patient answering questions, describing problems and repair solutions. He is an excellent representative for the company. This was warranty service so the cost cannot be assessed.


Steve




Review of Fred's Appliance Service

Great service


Honest people




Review of Fred's Appliance Service

Honest outstanding


Easy to schedule, excellent communication, skilled repair person




Review of Fred's Appliance Service

I appreciate that it was easy to schedule an appointment and there was very good communication about my appointment and technician arrival. And most importantly, the repair technician was very professional and skillful in making the repair efficiently.


Baking again!!




Review of Fred's Appliance Service

Great great experience.


Great Service




Review of Fred's Appliance Service


Valerie




Review of Fred's Appliance Service


Mrs. Marilyn K Haynes




Review of Fred's Appliance Service

Professional service, Social distance and mask coverings worn. Efficiency, and clean up after. A review of services provided, verbally and physically.


Excellent Customer Service




Review of Fred's Appliance Service

Fred's was able to get us in early to look at a brand new refrigerator that did not work. David was able to diagnose the problem quickly and get us moving on a replacement with Whirlpool. David was prompt, polite, respectful and courteous and Very knowledgeable and helpful. Very happy with our service. Would highly recommend.


Owner




Review of Fred's Appliance Service

Gabriel is the best. With his talent, knowledge and ability to connect with the customer he is a huge asset to your LORAIN county business. He’s been to our house many times and everything is by the book and done correctly.


Good service




Review of Fred's Appliance Service

Our appliances repairman was professional, prompt and replaced the part without any problems.


Finally fixed




Review of Fred's Appliance Service


Great service/communication from start to finish!




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Excellent service with Gabriel




Review of Fred's Appliance Service

Service tech is great. However logistics of appt were less than average. Was told appointment canceled only after I wasted my day waiting for tech. This literally happened on two occasions after I received a text saying that you were aware the parts arrived and I confirmed my appointment only for the representative to tell me the appointment was canceled


Response from Fred's Appliance Service:

Hi Don, Thank you for sharing your feedback! We do apologize for the miscommunication. Our team sent you text messages stating that the part was on backorder and we hadn't received any updates or tracking info. We didn't hear back from you stating otherwise and we didn't want to send a technician if the part hadn't arrived. Again, we are sorry for the misunderstanding! We are happy to hear that Gabriel provided excellent service and was able to get your washer up and running again! Thank you, The Fred's Team


Great Service




Review of Fred's Appliance Service

The repair man was professional, prompt, and courteous!


Very good service, very friendly.




Review of Fred's Appliance Service

Marie was the perfect person to come out.. she was very friendly/patient and respectful


Great service




Review of Fred's Appliance Service

Everything went smooth. He was very professional and did the job in a timely manner.


Everything went well service was great




Review of Fred's Appliance Service


Douglas




Review of Fred's Appliance Service

Super service


Great service




Review of Fred's Appliance Service


Bob




Review of Fred's Appliance Service

Joe was outstanding


Linda




Review of Fred's Appliance Service

Great communication and service!