for Northeast Ohio
Our Reviews by City
Kim - Cleveland, OH
Always Amazing Service!!!
Service was great
Shirley - Cleveland, OH
The service performed on my washer was fast and professional
Keith - Cleveland, OH
Technician was on time- tracked arrival with mobile app- and fixed issue with part on truck.
Mark - Ashtabula, OH
Tech was helpful , nice, did a great job
Maytag washing machine repair
Alec - Lyndhurst, OH
Very professional and very knowledgeable.
Very good, and fast service
Yinghui - Solon, OH
Onni - Solon, OH
Virginia - Avon, OH
Marie was very professional and helpful sharing information I wasn’t aware of with my appliance I would feel very comfortable having her in my home again.
Very professional and quick to fix the problem
Anna - Parma, OH
Baby - Euclid, OH
Kathy - Mentor, OH
Joel - Beachwood, OH
On Time, very professional. Fixed problem quickly
Duane - Oberlin, OH
A good representative of your company. I will refer your company to my friends.
on time and got what needed to be done
Faith - Painesville, OH
would recommend little pricy
Wendy - Painesville, OH
Very prompt - friendly - curtious
Very polite and knowledgeable
Sue - Avon, OH
The technicians were very polite, respectful and knowledgeable. They even came back in to check another idea that I had regarding the issue.
Christoper - Olmsted Township, OH
efficient and on time - thank you
Phillip - Moreland Hills, OH
Extensive repair needed on Whirlpool Washer. Jason is highly professional and very patient answering questions, describing problems and repair solutions. He is an excellent representative for the company. This was warranty service so the cost cannot be assessed.
Steve - Avon, OH
Karen - Beachwood, OH
Easy to schedule, excellent communication, skilled repair person
Mary - Columbia Station, OH
I appreciate that it was easy to schedule an appointment and there was very good communication about my appointment and technician arrival. And most importantly, the repair technician was very professional and skillful in making the repair efficiently.
Katherine - Ravenna, OH
Great great experience.
Brenda - Richmond Heights, OH
Valerie - Hiram, OH
Mrs. Marilyn K Haynes
Marilyn - Maple Heights, OH
Professional service, Social distance and mask coverings worn. Efficiency, and clean up after. A review of services provided, verbally and physically.
Excellent Customer Service
Opp - Brecksville, OH
Fred's was able to get us in early to look at a brand new refrigerator that did not work. David was able to diagnose the problem quickly and get us moving on a replacement with Whirlpool. David was prompt, polite, respectful and courteous and Very knowledgeable and helpful. Very happy with our service. Would highly recommend.
Michael - Avon Lake, OH
Gabriel is the best. With his talent, knowledge and ability to connect with the customer he is a huge asset to your LORAIN county business. He’s been to our house many times and everything is by the book and done correctly.
Nick - Willowick, OH
Our appliances repairman was professional, prompt and replaced the part without any problems.
Christy - Strongsville, OH
Great service/communication from start to finish!
Jeff - Seven Hills, OH
Cheryl - Beachwood, OH
Excellent service with Gabriel
Don - Parma, OH
Service tech is great. However logistics of appt were less than average. Was told appointment canceled only after I wasted my day waiting for tech. This literally happened on two occasions after I received a text saying that you were aware the parts arrived and I confirmed my appointment only for the representative to tell me the appointment was canceled
Response from Fred's Appliance Service:
Hi Don, Thank you for sharing your feedback! We do apologize for the miscommunication. Our team sent you text messages stating that the part was on backorder and we hadn't received any updates or tracking info. We didn't hear back from you stating otherwise and we didn't want to send a technician if the part hadn't arrived. Again, we are sorry for the misunderstanding! We are happy to hear that Gabriel provided excellent service and was able to get your washer up and running again! Thank you, The Fred's Team
Jon - Mentor, OH
The repair man was professional, prompt, and courteous!
Very good service, very friendly.
Desire - Lorain, OH
Marie was the perfect person to come out.. she was very friendly/patient and respectful
Devin - Warrensville Heights, OH
Everything went smooth. He was very professional and did the job in a timely manner.
Everything went well service was great
Kelley - Rocky River, OH
Bruce - Rocky River, OH
Kyle - South Euclid, OH
Robert - Chesterland, OH
Joe was outstanding
Linda - Fairport Harbor, OH
Great communication and service!