Customer Reviews

Local Reviews
for Northeast Ohio

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7842 customer reviews

Our Reviews by City

Aurora, OH (149)
Avon, OH (194)
Berea, OH (53)
Elyria, OH (123)
Hiram, OH (17)
Kent, OH (120)
Lorain, OH (191)
Mentor, OH (332)
Parma, OH (197)
Perry, OH (47)
Rome, OH (19)
Solon, OH (134)


Map of Cleveland Heights, OH

Not happy




Review of Fred's Appliance Service

Had the technician out three times and still no ice. Had to call again for more assistance. We will see.


Map of North Royalton, OH

Good Job




Review of Fred's Appliance Service


Map of Novelty, OH

Marlies




Review of Fred's Appliance Service

Job well done


Map of Fairport Harbor, OH

Service




Review of Fred's Appliance Service


Map of Mentor, OH

Great service!




Review of Fred's Appliance Service

Joe was polite and helpful, explained things very well! A very nice young man!! Keep up the good work Joe!!


Map of Lorain, OH

Richard




Review of Fred's Appliance Service

Great service


Map of Broadview Heights, OH

Nice job




Review of Fred's Appliance Service


Map of Aurora, OH

Great




Review of Fred's Appliance Service

Jason did a great job! Thanks


Map of Seven Hills, OH

Great service




Review of Fred's Appliance Service


Map of Avon, OH

Quick, clean, professional - Great job!




Review of Fred's Appliance Service

Corina did a great job with the microwave repair


Gabriel was great




Review of Fred's Appliance Service

He tried his best to help and advise me


Very pleased with scheduling and professional service.




Review of Fred's Appliance Service

Very pleased with scheduling and professional service.


Awesome Servixe




Review of Fred's Appliance Service

Gabriel was amazing and gave me helpful advice .


Excellent job!




Review of Fred's Appliance Service


Nancy




Review of Fred's Appliance Service

Corey was outstanding, kind & answered my questions.


GREAT SERVICE!




Review of Fred's Appliance Service


Excellent Service




Review of Fred's Appliance Service

We are much pleased and satisfied with the service that we received. Thank you.


Eliot




Review of Fred's Appliance Service

Yes


Great service




Review of Fred's Appliance Service

Technician was on time, professional, polite, and fast. Would hire them again next time I need service.


On time - great service.




Review of Fred's Appliance Service

Joe was on time, very courteous and knowledgeable. Had the problem diagnosed and fixed in short order!


Outside service




Review of Fred's Appliance Service

Our oven induction coil broke on Monday. Called on Tuesday. Fred’s ordered the part that arrived on Wednesday. The oven was repaired on Thursday. We could track our Technician on Thursday till he arrived. Very satisfied with the sevice.


Efficient polite service.




Review of Fred's Appliance Service

Communication between the services was confusing as far the appointment time. Lowes’ extended warranty plan stated the appt was from 9 to 4. Fred’s appliances relayed the appt time as 2 to 5. My technician from Fred’s appliances called ahead, arrived around 4, assessed the problem, and fixed my washer. The technician efficient solved the problem. As far as the whole experience I was more frustrated by calling into the Whirlpool repair line and/or Lowe’s’ extended warranty plan.


Response from Fred's Appliance Service:

Hello Joe/Heather, Thanks for dropping us a line! We apologize for the confusion with your appointment. If our customers are given an all-day timeframe, we always narrow it down to 3 hours! We are happy to hear that your unit is up and running again and that your technician was efficient! Thanks! The Fred's Team


Marc




Review of Fred's Appliance Service

Joe was very kind and friendly and gave us a complete overview of the diagnosis. He explained the problems with our washing machine and the estimated cost for getting it fixed. Highly recommended.


Great Service!




Review of Fred's Appliance Service


Very good service. Professional!




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

He had to stay later to make sure everything was working properly I think he's a good technician y'all should keep him


Richard




Review of Fred's Appliance Service

Good job


William




Review of Fred's Appliance Service


E T




Review of Fred's Appliance Service

Great service, prompt, and knowledgeable!


Linda




Review of Fred's Appliance Service

Steep price. Hope the technician gets a lot of it. He was a very nice and knowledgeable young man.


Response from Fred's Appliance Service:

Hi Phil, Thanks for sharing your feedback! We frequently evaluate our pricing to ensure we align with industry standards and allows us to provide stellar service (including keeping our employees happy!). We're so happy to hear that your technician was nice and knowledgeable. Thanks! The Fred's Team


Warranty Repair




Review of Fred's Appliance Service

The service was organized. Parts sent in advance, technician arrived as planned on time. Courteous and well trained. Repair completed in about 30 minutes.


Great Service




Review of Fred's Appliance Service

David was professional and courteous


Awesome service




Review of Fred's Appliance Service

Awesome service


Fabulous service..she took the time to educate me on how the machine works




Review of Fred's Appliance Service


Excellent service!!!




Review of Fred's Appliance Service

I will certainly do business with Fred’s Appliance again! Jason did an excellent job addressing the issues with my refrigerator and he was kind, courteous, and professional!


Me Love




Review of Fred's Appliance Service

Good Service, glad to see Jason to resolve problem with refrigerator. Jason answered my questions.


Very polite and helpful.




Review of Fred's Appliance Service

Excellent job.


I had the Best experience once I finally got to your company- the young man knew what he was doing & was in & done within 20 minutes & made sure my wa




Review of Fred's Appliance Service

Just I appreciate everything


Great service! Excellent Customer service.




Review of Fred's Appliance Service

The whole process to repair my oven was excellent. Fred’s worked well with whirlpool and whirlpool paid for the parts for my repair. Gabriel came to the house yesterday and he just has an amazing personality, a wonderful work ethic! It really is so important to have someone on your staff was such a great customer relations. He is an asset and you should treat him well. Thanks again and I hope my stove is fixed for good!


Service




Review of Fred's Appliance Service

Great service, on time,