Customer Reviews

Local Reviews
for Northeast Ohio

Fred's Appliance Service Rated 4.8 out of 5 stars based on 6643 customer reviews

Our Reviews by City

Aurora, OH (125)
Avon, OH (156)
Berea, OH (40)
Elyria, OH (102)
Hiram, OH (14)
Kent, OH (106)
Lorain, OH (165)
Mentor, OH (286)
Parma, OH (161)
Perry, OH (43)
Rome, OH (16)
Solon, OH (114)


Map of Lakewood, OH

Washing Macine Repair




Review of Fred's Appliance Service


Map of Strongsville, OH

Mike




Review of Fred's Appliance Service

Great service and communication.


Map of Broadview Heights, OH

absolutely nothing fixed




Review of Fred's Appliance Service

When he arrived he listened to me for about 10 seconds. Was pleasant but ultimately only changed one ridiculous setting thereby accomplishing absolutely nothing. Uninformed. Still now everything in my refrigerator is constantly freezing causing me to throw food away in this time of crisis. Disappointed yet again by ineptitude.


Map of Chagrin Falls, OH

Renee




Review of Fred's Appliance Service

Dan and the young man with him were very professional and kind.


Map of Broadview Heights, OH

service




Review of Fred's Appliance Service

Excellent and prompt service.


Map of North Ridgeville, OH

arkley99@gmail.com




Review of Fred's Appliance Service

great service, awesome price!


Map of Chardon, OH

efficient, arrived next day.




Review of Fred's Appliance Service

no cost, under warranty.


Map of Middleburg Heights, OH

Great Service




Review of Fred's Appliance Service


Map of Lyndhurst, OH

Great service call from Corina




Review of Fred's Appliance Service

We always ask for Corina. Very personable and explains up front the problem and costs.Concerned though that we are charged a service call charge plus labor. Would like to see the service call lessened or eliminated if you are actually having work done, then pay the labor charge. Charges to install a $30.00 part were $200.00+


Map of Chagrin Falls, OH

Best company




Review of Fred's Appliance Service

Very good company


Great service




Review of Fred's Appliance Service


Above average.




Review of Fred's Appliance Service

Very nice


Awesome. Had the parts on his truck




Review of Fred's Appliance Service

Very skilled an knowledgeable


Outstanding Service




Review of Fred's Appliance Service

Corina was knowledgeable, efficient and informative and a real pleasure to have contact with. Fred’s Appliance truly has a top-notch employee!


Very nice repairman. Finished quickly




Review of Fred's Appliance Service

Great job. Will be using them in the future for appliance repairs on my rental properties.


Fantastic service from Corina and her apprentice.




Review of Fred's Appliance Service

Thanks so much for your continued excellent service!


Quick response & excellent service




Review of Fred's Appliance Service

Very pleased with the technician who was polite and helpful. I was happily surprised when the office called me first thing in the morning and scheduled an appointment for that morning. We will use Fred’s again, but hopefully not too soon!


Deborah




Review of Fred's Appliance Service

I declined service because it was so expensive $368.00 to repair. I could almost get a new washer. Not happy about service charge of $105.00. I will never use Fred Appliance again. Take me off your list.


Response from Fred's Appliance Service:

Hi Deborah! Thank you for sharing your experience with us! We know unexpected appliance repairs are never fun. We frequently re-evaluate our pricing structure to ensure it is within the industry standards and allows us to provide stellar service. Our trip and diagnostic is guaranteed for thirty days. Thanks and have a good weekend! The Freds Team


Fast, quick service




Review of Fred's Appliance Service

Bought a brand new refrigerator and the water line was pinched. Jason came in and replaced it in 5-10 minutes. He was fine so quickly I asked my husband what happened and why he’s leaving. Everything has since ran smoothly.


Great service, knowledgeable technicians




Review of Fred's Appliance Service


corina




Review of Fred's Appliance Service

polite and prompt, quickly diagnosed issue and presented several options to us. Thank you


gabriel was a pleasure to have in my home




Review of Fred's Appliance Service


Quick response




Review of Fred's Appliance Service


Very happy and satisfied!




Review of Fred's Appliance Service

A wonderful experience with your company. Thank you. Our service man David was exceptional. Smart, friendly and kind. Did a superior job.


Dryer serviced




Review of Fred's Appliance Service

David is GREAT!!!!


Good




Review of Fred's Appliance Service


I can’t blame Brian for this but the initial tech didn’t know what he was doing. A major rip off.




Review of Fred's Appliance Service

I can’t blame Brian for this but the initial tech didn’t know what he was doing. A major rip off. The defrosting of the freezer was always a problem but it was never looked at.


Response from Fred's Appliance Service:

Hi Richard! Thank you for sharing your experience. Our goal is to diagnose the issue on the first trip and we apologize that it didn't happen that way for you, however, we are glad that Brian was able to get you taken care of. If you have any other questions or concerns about your repair please let us know. Thanks and have a good day! -The Fred's Team


great feedback from tech.




Review of Fred's Appliance Service


Fast and Effective




Review of Fred's Appliance Service

Tech knew his stuff, easy experience


Excellent!




Review of Fred's Appliance Service

David was friendly, professional and had our oven fixed in no time! This was a warranty service but rest assured I will contact Fred's for any future repair needs. I was very impressed with the entire process and will also refer friends. Thank you so much and stay safe and healthy!


great and efficient service!




Review of Fred's Appliance Service

Joe was very thorough in helping us understand what happened and how to record the issue on my phone if it happens again. Would recommend him for professionalism and efficiency!


Excellent




Review of Fred's Appliance Service

Corina was courteous, professional and very nice!


Alex




Review of Fred's Appliance Service

Excellent service as usual. I love working with your company. Prompt, proficient, and fair.


Easy and Professional!




Review of Fred's Appliance Service

Very receptive company. Appointment setting/confirmation was easy and thorough. The tech was punctual, friendly, helpful!


Great service




Review of Fred's Appliance Service

Fred’s is the best for appliance service.


Great Service




Review of Fred's Appliance Service


Thanks for the great service




Review of Fred's Appliance Service

Will choose you again


Great job, professional and courteous




Review of Fred's Appliance Service

An excellent job by Gabriel. I was also impressed by the commitment to safety during the COVID-19 outbreak; he called from the driveway and explained that upon entering, he would maintain 6 feet of space while working. Outstanding!


Great




Review of Fred's Appliance Service


Prompt effecient service




Review of Fred's Appliance Service

Corina was friendly and professional. So grateful she was able to come to my home to fix the dryer, especially during these difficult days!!!