Customer Reviews
Local Reviews
for Northeast Ohio
Powered by Fluid LOCALOur Reviews by City
bob
Robert - Atwater, OH
Efficient and very courteous service agent.
Judith - Cleveland, OH
Great experience.
Frances - Painesville, OH
He was very professional, knowledgeable, friendly and informative. We appreciated his expertise.
quick and fair price
Gail - Strongsville, OH
Great service
Cami - Lorain, OH
Jeff was great!
Kevin - Beachwood, OH
Jeff was very knowledgeable, polite, and ultimately helpful!
Corina visit
William - Shaker Heights, OH
Corina did a great job - on time and quite professional
Great technician. Great job.
Andrew - Columbia Station, OH
Great technician. Great job. They showed up when they said they were going to. They completed all the work that they needed to. Very friendly technicians
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Mandy - Avon, OH
Great service personnel. Great web tracking for appt time of day
Sal - Amherst, OH
Excellent. Would highly recommend Fred’s.
Mike
Michael - Broadview Heights, OH
Finally
Ada - Avon Lake, OH
On the second try with a service person who really knew her stuff my refrigerator is working again
Response from Fred's Appliance Service:
Hello Ada, We appreciate you taking the time to submit your review! We apologize that it took two trips to get it right. However, we are happy to hear that your refrigerator is up and running again! Have a great week, The Fred's Team
Good Service!
Mark - Kent, OH
Great Service - David was awesome
Joel - LaGrange, OH
Brown
Mary - Broadview Heights, OH
Response from Fred's Appliance Service:
Hello Mary, We are so sorry to hear that you did not receive 5 star service! We are showing that our technician went to your home last week and repaired your range. If you are still having trouble or if you would like to share more details about your experience, we would appreciate hearing from you! We have a make-it-right policy and would like the opportunity to do just that! Please call us at 1-888-45-FREDS. Have a great week! The Fred's Team
Great Service
Jean Melendez - Lorain, OH
Great Job
T.J. - Parma, OH
We used Fred's for a warranty repair to our Whirlpool refrigerator. The manufacturer sent us the part but it was harder to install then I thought so they scheduled Fred's to install the item. It was a GREAT idea. The part was harder to install then I though and it took the tech a while to get it installed properly. The tech was a nice young man who put on booties when he entered the house and took special care to make sure our things were handled with care. Fred's called once to schedule the service and then followed up with an email and we could even track the tech's schedule via the web. That was outstanding.
Honest service, personable technician.
Suzanne - Painesville, OH
Art has been sent to our house for refrigerator several times, not for poor service but trying to fix a problem related refrigerator. He has been thorough and honest as to the issues. His ability to discuss with the Frigidaire people made us feel that we had a competent technician and individual. Fred’s Appliance Service has been impressive and we highly recommend them and will call them for service without hesitation.
Extremely professional and prompt service
Mary - Chardon, OH
Something became lodged in the motor or our brand new dishwasher after only one use. Robert handled the entire matter with utmost professionalism, respect, competence and timeliness! Very much appreciated!
Great job
Drees - Seven Hills, OH
Quick and courteous
Susan - Mantua, OH
Excellent. Very timely with arrival. Courteous and respectful of toddler crying. Fast with completion.
Abbie
Abbie - Beachwood, OH
Absolutely incredible. Timely, efficient and excellent service.
Laverdiere
John - Reminderville, OH
Professional Service
Monica - University Heights, OH
Excellent service and very professional. I have used Fred’s in the past and will continue to use them in the future.
Carol - Mentor, OH
Great service
Antonio - Parma, OH
Great service
Karen - Cleveland, OH
Corina did a great job identifying the problem and getting it fixed quickly. The job site was left clean.
pam
Robert - Berea, OH
The service person was excellent. He was very friendly and he answered my questions.
great service and on time
Cliff - Aurora, OH
everything about the service was exactly like you would expect. I do not know how you would improve the service.
Very professional
Robert - Independence, OH
Efficient and effective!!
Bruce - Solon, OH
Great service technician
Robert - Huntsburg, OH
Great Service, Awesome Price!
Sheila - Avon, OH
Great
John - Strongsville, OH
It was very good tech was great a 10
Great service. Worked with my schedule
Julie - Painesville, OH
Great service
Lynn - Jefferson, OH
Art was very nice!
Not happy
Richard - North Olmsted, OH
Terrible
Response from Fred's Appliance Service:
Hi Richard, We appreciate you taking the time to submit your review. I do see a note on your job history that your unit is now up and running. We have a make-it-right policy and we would appreciate the opportunity to do just that. If your unit is not working properly, or if there is anything else at all that we can do to make this right for you, please reach out to us! 1-888-45-FREDS. We hope to hear from you soon! Thank you, The Fred's Team
Outstanding Service
Tony - Pepper Pike, OH
Repair done promptly Experienced technician And
Great Service!!
Tanya - Aurora, OH
They were very informative
Michael
Michael - Mentor, OH