Customer Reviews

Local Reviews
for Northeast Ohio

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8252 customer reviews

Our Reviews by City

Aurora, OH (164)
Avon, OH (203)
Berea, OH (55)
Elyria, OH (128)
Euclid, OH (102)
Hiram, OH (19)
Kent, OH (124)
Lorain, OH (196)
Mentor, OH (356)
Parma, OH (203)
Perry, OH (49)
Rome, OH (19)
Solon, OH (139)


Map of Conneaut, OH

Great




Review of Fred's Appliance Service

Joe arrived within the 3 hr. Window. He was polite and followed COVID-19 guidelines. The dryer door problem was resolved. He also was able to answer my questions about the amount of soap usage and gave reasons for the amount. He gave tips about how to care for the washer and dryer. He was knowledgeable about the product. Joe did a great job!👍


Map of Mentor-on-the-Lake, OH

Great service




Review of Fred's Appliance Service

Very friendly and professional


Map of Geneva, OH

Fred's Repair




Review of Fred's Appliance Service


Map of Seven Hills, OH

Great service. Wonderful technician, service man.




Review of Fred's Appliance Service

David is very professional and knowledgeable; extremely helpful, courteous and kind. A real asset to Fred's Appliance Service. I was thrilled that he knew about my Kitchenaid downdraft range and how to fix my refrigerator. The young ladies in your office are very nice and helpful,too Ce


Map of Mentor, OH

Great Service




Review of Fred's Appliance Service


Map of North Ridgeville, OH

Good Service




Review of Fred's Appliance Service

They came and did a great job!!


Map of Bay Village, OH

Great technician




Review of Fred's Appliance Service

The technician, Gabriel P. was great! He was knowledgeable, competent, and informative. I also felt respected as a customer with questions and concerns.


Map of Cleveland, OH

Great Service




Review of Fred's Appliance Service

David R. Was courteous, professional and a really nice person. He figured out the problem quickly.


Map of Mentor, OH

Fantastic and Knowledgeable




Review of Fred's Appliance Service

Just wish price was lower or if service charge could be waived if machine needed repair.


Response from Fred's Appliance Service:

Hi Maureen, Thank you for sharing your experience with us! We have considered the pricing model where the service charge is waived if the customer chooses to repair. However, those models do not provide transparency into what the customer is paying for; instead, you'll typically find much higher labor rates. We feel it's best to keep all of our charges separate so our customers understand exactly what they are paying for. We are happy to hear that your technician provided such great service! Thank you! The Fred's Team


Map of Cleveland Heights, OH

very professional




Review of Fred's Appliance Service

Service person arrived on time, diagnosed problem and fixed the issue easily.


Great service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Jeff is an excellent technician and fixed my appliance with a competent diagnosis and timely repair.


Lynne T.




Review of Fred's Appliance Service

Very polite and knowledgeable. Ran late, but kept me posted throughout the day. Made repair quickly and was very personable as well. Will definitely use this company again. A+ for Gabriel and his partner.


we've been having a noise in our refrigerator - He tried! Hopefully it will stay quiet!




Review of Fred's Appliance Service


Very thorough




Review of Fred's Appliance Service

Marie was very educational during her time here. She didn’t cut corners to get the job done quickly but took her time to make sure it got done correctly and that she didn’t miss anything important.


Great service




Review of Fred's Appliance Service


Mrs




Review of Fred's Appliance Service

Excellent!!! Just love Marie


Sandy




Review of Fred's Appliance Service

Great Service,very friendly & honest


Good service




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service


Good service




Review of Fred's Appliance Service

The technician was knowledgeable and efficient .


M brown




Review of Fred's Appliance Service

Great service & COVID aware thankfully


great service and understanding




Review of Fred's Appliance Service

Jason was very understanding in helping me understand what went wrong with my washer. Although nothing was broken he helped us to improve the washer usage.


Good service




Review of Fred's Appliance Service

Team was polite, informative, and careful.


Tammy




Review of Fred's Appliance Service


Repair




Review of Fred's Appliance Service


Good experience




Review of Fred's Appliance Service

Took a long time for the parts to arrive but were always prompt on rescheduling dates. Once tech was here process was quick and efficient.


Response from Fred's Appliance Service:

Hi Carly! Thanks for sharing your experience with us! We do apologize for the delay in getting to your home. We exhaust all of our options to get parts to you as soon as we can, including conducting a nationwide search for parts! We are happy to hear that Gabriel was quick and able to get your refrigerator taken care of for you. If you have any additional questions or comments from your visit just let us know. Thanks and have a great week! -The Fred's Team


Great service




Review of Fred's Appliance Service

David was very professional, friendly and courteous. He wore boot covers and gloves which I really appreciated.


Warranty Work




Review of Fred's Appliance Service

Friendly. Did a good job.


Great Service




Review of Fred's Appliance Service


Gabriel is Outstanding!




Review of Fred's Appliance Service

Gabriel with Fred's Appliance Service has been out to my house three times now. I highly recommend him. He knows more than the Whirlpool technicians with Whirlpool Corporate. Very very knowledgable and just a really nice guy.


Great Service




Review of Fred's Appliance Service

Marie V. was very polite and knowledgeable. She located the problem, had the part to repair the clothes washer, explained what happened and how this might be avoided in the future. Also recommended that we buy an extended warranty.


Service was great.




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service

Brian came in and got right to work. He completed our service quickly and efficiently, very friendly & does great work!


Mike




Review of Fred's Appliance Service

Excellent


Excellent service in a timely fashion.




Review of Fred's Appliance Service


Great Service!




Review of Fred's Appliance Service

Their office helped me through the warranty process. While I was beyond my warranty, they still helped get my repair covered. The Tech was knowledgeable and fast!


Ms




Review of Fred's Appliance Service

After three tries, I pray we got it done


Great service




Review of Fred's Appliance Service

David came right at the scheduled time. New what the problem was by listening to my video, fixed it. Asked me if he should wear something on his boots to enter the house. Very friendly and kind!


Mar Pavlich




Review of Fred's Appliance Service

He did a great job and very respectful.