for Northeast Ohio
Our Reviews by City
Much appreciated service
Milo - East Cleveland, OH
GOOTEE - Strongsville, OH
Anna - Highland Heights, OH
Corey was on time, courteous and knowledgeable.
Rick - Beachwood, OH
Corina was great in helping solve our problem
Professional & competent service
RICHARD - Westlake, OH
Dan was very professional and knowledgeable. Very satisfied with service.
Service quick and easy!
LARRY - Sheffield, OH
Found problem ordered part which was overnight-ed and then fixed the following day!
Good service. Disappointed with garbage left in my driveway
Nora - North Olmsted, OH
Michelle - Willoughby, OH
Great service. Technician was prompt, informative, polite and very helpful.
DAVE - Amherst, OH
Excellent service & Great customer experience
Sam - Avon, OH
Right from initial call to the actual service provided was very well handled professionally. Mac identified the problem at first instance and confirmed by testing the same. I am glad that my initial search got Fred Appliance and will definitely use in future.
On time, Quick repair, Great Service
JEFF - Painesville, OH
SUSAN - Strongsville, OH
Excellent customer service
Very good service
MARY - Painesville, OH
Corina was prompt, helpful and quick!
JENNIFER - Westlake, OH
Friendly maintenance man
ROBERT - Chagrin Falls, OH
Very Knowledgeable and Professional !
KURT - Perry, OH
informed me at every step what was happening and what was going to happen, was on time and professional.
Friendly, quick service
MARY - Seven Hills, OH
Corina did a very good job. She explained the issue and what work needed to be done.
JAMES - Garfield Heights, OH
BARBARA - Chardon, OH
Great experience, very professional
DA - Solon, OH
CHRISTINE - North Ridgeville, OH
PATRICA - Brook Park, OH
Really great and very pleasant.
CHARLES - Brooklyn, OH
NICOLE - Mentor, OH
This is the 3rd time I have used Fred's Appliance Service. They do a great job, arrive on time and are able to finish the job that day. I like that you are called 15 minutes before your technician shows up. I wouldn't hesitate to call them again in the future.
ELAINE - Streetsboro, OH
Very impressed with the service, the repairman, the tracking schedule etc
PATRICA - Grafton, OH
KATHY - Avon Lake, OH
JERRY - Cleveland, OH
GREGORY - Avon, OH
My experience with Macaulay was great. He arrived promptly, was very courteou, explained the issue clearly and remedied the issue quickly and effectively.
JOSEPH - Amherst, OH
on time great customer care
MADELINE - Cleveland, OH
KEVIN - Westlake, OH
Did a great job assessing these situation and fixing the problem
WENDY - Mentor, OH
ROSEMARIE - Lyndhurst, OH
Prompt, knowledgable. Would recommend
PODONE - Maple Heights, OH
The service man was very professional and had excellent knowledge on explaining different parts and what they are used for in other words to make a story short he is a great guy
ANN - Mentor, OH
Great service and advice from the tech's
DAVID - Avon Lake, OH
Not done yet waiting for parts
JAMES - Garfield Heights, OH
Not done yet
JOHN - Strongsville, OH
Very polite and explained everything
RACHEL - Beachwood, OH
Took time to decipher issue.
This was the first time I had to get help to fix my washer. I was very pleased with the service I received from Fred's Appliance. The customer service was professional and accommodating and the service technician, Art, was timely, professional and knowledgeable. He readily diagnosed the problem and the repair was done in about an hour. The only reason I am giving them 4 stars instead of 5, is that the cost was a bit ore than anticipated. For a part that cost $50, and less than an hour's work, a $260 price tag was kind of steep.
The representative of Fred's Appliance Repair arrived on time and prepared to work. He completed the repair very efficiently, and cleaned up after himself, leaving no trace of his presence. The refrigerator door is functioning fine, producing ice. I was very pleased with the work.
The service from Fred's Appliance was exceptional! The company is ahead of others with the technology they use to schedule, send reminders and follow up. I cannot say enough good things about our technician, Brian. He was professional, went over everything that he did and even gave me some pointers for using the dishwasher that I was unaware of. If you value your time and quality service call Fred's Appliance today!
One of the easiest service companies I've done business with. The people are helpful and friendly. Once my appointment was scheduled I got a confirmation phone call and a link to check to see when the technician would be arriving at my door. It was all so smooth! The repair was made quickly. I am a very satisfied customer.
My appointment with Fred's was set up by Kitchen Aid. I was pleased with Fred's communication regarding confirming the appointment, the time window and a reminder.
The service technician arrived on the earlier side of the appointment window, had a marked vehicle and was wearing logos. He was very friendly and professional, explained what the issue was with my appliance and an estimate of how long the repair would take.
My repair took 15 minutes, the tech talked me through the problem, had me sign off on the work order and a copy was emailed to me right away. I was very happy with the service we received and wish I would have gotten the repair done sooner. I would recommend Fred's and will use them in the future if needed.
Hello, we recently had an issue with our Ice Maker going out on our new(ish) fridge/freezer. We called none other than Freds Appliance to fix the problem. Great service, outstanding customer skills and always happy with the work they do! Overall A++ rating from me! Thank you, Freds!
My service guy was prompt, courteous and very knowledgeable. Great service! I would definitely use this service again!
Jeff came on time at 8am as scheduled. Excellent tech with good customer skills. Call was for a dying Kitchenmaid dishwasher pump. We opted not to repair, but to replace, because of the age of our unit and the cost/benefit ratio. Would highly recommend Fred's and will gladly call them again.
Chris was the technician that came in the allotted time. He was very professional, friendly, and fixed the washer promptly. I had a sleeping baby, and Chris was able to do his job without waking him! Thank you for such stellar service!