Customer Reviews

Local Reviews
for Northeast Ohio

Rated 4.8 out of 5 stars based on 332 customer reviews

Our Reviews by City

Map of Westlake, OH


I thought $89.95 service call fee, Plus and additional $92/hr labor cost was a bit steep!!! Dont think I'll be using this company again!

Map of Cleveland, OH


Map of North Olmsted, OH

Great service

Technician was very nice he knew what he was doing he was fast to diagnose the problem order the part. Came back following business day and repair the problem change the parts very fast very professional.

Map of Westlake, OH

Short and sweet.

Map of Painesville, OH

Great Service

Art did a great job..found the problem quickly and fixed it..

Map of Beachwood, OH

Was reliable, neat and got the job done

Map of Avon Lake, OH


Map of Cleveland, OH

great service

Came in saw the problem fix it very nice person

Map of Ashtabula, OH

Good service

Map of Aurora, OH

Finally!! Thank you Robert!!

While it took some time to figure out the exact problem and how to remedy it, Robert did a great job and I now have a working microwave! He is a true detective for sure!

Good service and repair

Fixed dishwasher under warranty.

excellent service

Very good service

Srinivas Kanuganti

Awesome service did a quick wonderful job

Great setvice

The service was fantastic as were the office staff

Service tech Chad was great


Chad (service person) called to tell me he was running early and asked if that was all right? (I was pleased with that - both his being early and that he called). Your company has very good communication regarding making the appointment and follow up on when they will arrive - Thanks. He did a good job checking the calibration of the oven, though the actual cooking temp was low compared to the set temperature and made the adjustment and rechecked it. (I appreciate that). The next day I did some baking and products came out properly baked without having to add baking time. It seems that that problem is corrected - more baking will let me know. I also questioned the amount of noise the oven makes when in the Bake mode. He "thought" that's the way Whirlpools are, said he could arrange to replace the fan, but didn't know if that would solve it. I have never had an oven that was that noisy and I guess I will stop at at Whirlpool dealer and ask to listen to the oven while in the baking mode. I may be back to you and Whirlpool on that issue. I was very pleased with his handling of the oven problem. Thanks!


Excellent service

fast service

great curtious service

Patiently found problem. Part delivered quickly. Replaced couple days later.

Great service

great service


Great service


Professional friendly

Prompt, friendly, competent

Great service

Very professional and very friendly tech.


Service was great. Hope my problem is taken care of.


Great service! Punctual! Friendly! I've called on Fred's in the past.....will again & will recommend!!!

Good , timely service.

Excellent service

This was an overall great experience. Paul was very thorough and very informative. He conducted himself very professionally and made my wife and I very comfortable.

Great service, customer service and technology (tracking of tech)


Satisfied. Poorly engineered dishwasher by Whirlpool.

Tim was very nice and did what he had to do

Great Service

Very smart and nice young man