Customer Reviews

Local Reviews
for Northeast Ohio

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7432 customer reviews

Our Reviews by City

Aurora, OH (143)
Avon, OH (179)
Berea, OH (48)
Elyria, OH (112)
Hiram, OH (16)
Kent, OH (118)
Lorain, OH (180)
Mentor, OH (316)
Parma, OH (186)
Perry, OH (46)
Rome, OH (18)
Solon, OH (131)


Map of Willoughby Hills, OH

Joe C.




Review of Fred's Appliance Service


Map of Strongsville, OH

Excellent service




Review of Fred's Appliance Service

David was friendly, obviously knew what he was doing, confirmed that the clicking noise is something this model does. There’s no problem with it. Wore a mask! 🙂


Map of Montville, OH

Great service




Review of Fred's Appliance Service


Map of Broadview Heights, OH

Fixed it!




Review of Fred's Appliance Service

Great technicians, felt very comfortable having them in my house. Oven now works! 4 stars rather than 5 due to the fact that parts had to be ordered and techs had to return to finish the job. Long wait between appointments. Waited 6 days for first appointment and then had to wait another 7 days for second appointment.


Response from Fred's Appliance Service:

Hi Maureen! Thanks for sharing your experience with us. We do apologize for the delay in repairing your oven. Summer is our busiest season and our goal is to try and get all of or customers taken care of as quickly as possible. However, we are happy to hear that you felt comfortable with David in your home and that your oven is back up and running. If you have any additional comments or concerns please let us know. Thanks again! -The Fred's Team


Map of Rome, OH

service fine




Review of Fred's Appliance Service

overpriced for removal of plastic supports on legs of freezer


Response from Fred's Appliance Service:

Hi Ben! Thank you for sharing your feedback. We often re-evaluate our pricing structure to make sure it is in line with industry standards. Since the runners were part of an installation issue is why we quoted labor. Again we appreciate your feedback. During our next evaluation, we will keep your review in mind. If you have any additional questions in regards to your repair feel free to call us directly or chat with us online. Thanks and have a good day! -The Fred's Team


Map of Parma, OH

Fred's Appliance Service rules!!!




Review of Fred's Appliance Service

Friendly, professional, caring, and found the issue pretty quickly! I won't hesitate to call Freds for any future appliance repairs!


Map of Brooklyn Heights, OH

Great service, Corey is a great guy!




Review of Fred's Appliance Service


Map of Lorain, OH

Great Service




Review of Fred's Appliance Service

Gabriel, was very professional and polite. He fixed our dryer fast as well!!! We had a great experience with him!!!!


Map of North Ridgeville, OH

More than expected




Review of Fred's Appliance Service

Not only did Gabriel replace the problematic parts, as expected, but he also carefully showed us how to dismantle a part so that it can be adequately cleaned. He was appropriately masked. I’d be happy to have him in our house again, should the need arise.


Map of Westlake, OH

Taught me something




Review of Fred's Appliance Service

Very good service, showed me new innovation in plumbing. Something I didn’t know existed. Valves inside hoses to prevent burst hose water damage. But in this case caused my problem. Fixed right away. Great pick up, Gabe.


Awesome serviceman




Review of Fred's Appliance Service

Great serviceman ....friendly and knowledgeable!


Very happy with our service!




Review of Fred's Appliance Service

Our technician was very knowledgable and explained well the difficulties with parts arriving on time due to struggles Whirlpool is experiencing with COVID. When she returned to finish working after the part arrived, she did a great job and our fridge works flawlessly now.


Dee




Review of Fred's Appliance Service

The service man came to fix my icemaker because it was not working he had to change a tube out because it wasn’t getting enough water well my refrigerator still not making ice I hope they will be coming back and not charging me again for a service call


Response from Fred's Appliance Service:

Hi Dee! Thanks for sharing your experience. We apologize that the issue with the ice maker is not resolved. Our trip and diagnostic and warrantied for thirty days. We would not charge you to come back and take another look. We see that you are back on schedule for Friday 8/7. If there are any cancellations we will reach out to you first to make sure you are available. If you have any questions prior to your appointment please let us know. Thanks! -The Fred's Team


Great service and seemed to be very orginized.




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

He was very nice. Great work. Couldn’t be happier.


Pamela




Review of Fred's Appliance Service

Gabriel is very good natured and professional. Pleasant attitude. I appreciate him, especially during a pandemic.


Great service




Review of Fred's Appliance Service

Nice gentleman, very knowledgeable


Great service, excellent techs




Review of Fred's Appliance Service


Very prompt. Explained everything thoroughly.




Review of Fred's Appliance Service

Never have any problem with him when he has come to service my washer.


Gabriel was so great!




Review of Fred's Appliance Service

Fantastic service! Gabriel went above and beyond!


Great service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Gabriel is a knowledgeable and friendly service person. If I need service on any of our appliances, I will request Gabriel!


Joanne




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Complete, confident and courteous technician “BM”. All my concerns and questions answered. Efficient ! THANKS!


Prohaska




Review of Fred's Appliance Service

Very god. Good Technician


great service




Review of Fred's Appliance Service

David was very professional and a pleasure to have dealt with


Great Service great attitude Corrine is a wonderful attribute to your company




Review of Fred's Appliance Service

Personable ... asked what my problem was and continued to test check and made sure all was taken care before her departure


good service.first femail tech we have ever had, very good




Review of Fred's Appliance Service


Awesome service




Review of Fred's Appliance Service

We needed a follow up to our first service call. Corina came back a quickly resolved the problem with no charge. Extremely happy with Fred’s Appliance and Corina. Highly recommend them.


Mark&Ann K




Review of Fred's Appliance Service

Jeff did a great job. He was not only knowledgeable about the problem but set to work quickly . He was very pleasant and answered all our questions.


Very pleased with the service.




Review of Fred's Appliance Service

Good, polite and knowledgeable service person.


Excellent service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Jason was helpful, and explained everything to me as he went along


John




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service


Amazing Service.




Review of Fred's Appliance Service

Great service. Was friendly fast and efficient.


Great service and communication of the time of arrival




Review of Fred's Appliance Service

Great service in finding the problem, ordering the part and scheduling the follow up call. Appreciate that you can track your service tech during the day of the repair to better prepare for his arrival.


Excellent in every way




Review of Fred's Appliance Service


Excellent service




Review of Fred's Appliance Service

Gabriel was very efficient and professional. He knew what the problem was with the dishwasher. Within 20 minutes the repair was completed and to my satisfaction. A big thank you for solving the issue.


Great service.




Review of Fred's Appliance Service

Friendly, knowledgeable technicians. Always on time.