I was in need of a dryer repair and Fred's Service showed on time with good communication of arrival time. Once here a professional well maintained vehicle arrived with a matching service technician. He came prepared with shoe covers, parts and tools. He diagnosed the issue explained how it occurred and fixed my dryer. I had a excellent service experience and would use them again for sure. This was a 5 star top notch professional service call.
Not only does Fred's Appliance perform service work in and around their HQ in Madison, OH, but they also have the Fred's Appliance Academy where they train technicians from all around the world. So whether looking for service or you are looking to learn the business, Fred's sets the standards in both regards. Just wrapped up the 3-week course and my expectations were exceeded every step of the way. Every aspect of the business will be covered and if taken seriously you will get a lot out of the course. If you focus and keep plenty of organized notes you will have all the information you need to be successful in the appliance repair business. The instructors have a ton of experience and are right there to answer or find an answer to every question you could possibly come up with. I will be sending every one of my technicians through this course over the next year and will require it for every new hire regardless of experience level. Even the most experienced technicians in the class realized they have been doing certain things wrong in the field. A worthwhile investment for you personally or for businesses considering sending their technicians. Thanks Fred's Appliance Academy Team!
I had a service rep. from Fred's appliance out to fix my new washer. The appointment was so easy to set up, they have an easy online way to check on your tech. arrival time. He fixed the problem right away, it was a computer set up problem. Very helpful in telling me how this new washer needs to be loaded different than any other I had before.
I was very happy with the service I got and will use them again if I have a problem.
for Cleveland, Mentor, Lorain, Kent, Euclid, Westlake, Ashtabula, Chardon, OH
Great service and very efficient.
GERRI - Cleveland, OH
MARIA - Euclid, OH
excellant service;serviceman was at my house for less than 30 minutes.Job completed,neat and clean
Great service! On time, very friendly and professional!
AVID - Mentor, OH
Seriously impressed in every way!
DAREN - Cleveland, OH
Very quick with the job and very pleasant workers!
LUCAS - Westlake, OH
Very professional, arrived on-time and completed work in a timely manner.
TINA - Chardon, OH
On time and great service, thanks again!
EMERY - Cleveland, OH
Great service; technicians were wonderful.
JOYCE - Westlake, OH
Machine still not working. ...
JEFFERY - Cleveland, OH
Machine still not working
JEFFERY - Lorain, OH
The best service I've ever had